Apparently they set up multiple billing accounts and when I got the bill to pay it in the account…read morethere was a zero balance. Sent to collections. Canceled mediocre health care and terrible customer service. Have fun with AI getting ahold of someone

Changed doctors and office from one I had been with in Lees Summit for over 18 years to Dr. Jason…read moreBessey because the other doctor and office had just become to corporate and non personal. Family Health Specialist is a clean, very modern office and the staff has been naturally friendly and caring. Dr. Bessey listens to my issues and takes action based on what I say and doesn't have his head buried into a laptop like the previous doctor and office I had used. I recommend this office and Dr. Bessey highly.

Dr. Lambird is excellent. She is thorough and knowledgeable, and sticks to her schedule. No…read moreextended stays in the waiting room at this office - I rarely have the time to even start a magazine article. =)

Dr Smith is so caring and has an amazing bedside manor. She makes sure you have ALL the info and…read moreright referrals. HIGHLY recommended

Dr. Smith is a doctor that really cares about her patients. She even called my wife at home on…read moreMother's Day to see how she was doing.

I've been a patient of Dr. Smith's for the last 4 years or so. I used to see her at St. Luke's…read moreNorthland. After seeing a crappy doctor at the Gashland Clinic who really couldn't have cared less, I feel really fortunate to have found a great doctor. Unfortunately I was recently forced to find a new primary care physician because my insurance does not accept her as a provider anymore. I would definitely recommed Dr. Smith as a family doctor. She's great. She always spent a lot of time talking with me about my concerns, treated me with the utmost respect and has good social skills. I've heard from other people as well that have Dr. Smith as their pcp and they think she's a great doctor too. If you're looking for a new doc and she's accepting new patients, I'd definitely give her office a call.

I love Dr. Aholt. She always knows you and your family. You don't waste appointment time going…read moreover your issues because she already knows them. She is thorough, kind, and has a great bedside manner. I'm so glad that my daughters and I found such a caring and competent doctor.

Dr. Anderson is very caring and really listens. She cares about how I'm doing from head to toe.read more

From the owner: Don't have health insurance? Don't worry. Pay a reasonable monthly fee and you will have access to…read moreyour primary care doctor when YOU need it. Have insurance but want more personalized care and appointment availability the same or next day most of the time? Then Direct Primary Care may be just what the doctor ordered. Direct Primary Care is a concept that promotes the idea of a close and personal patient-doctor relationship. Having a physician that knows you, your history and your healthcare goals because most appointments are 30-60 minutes long instead of maybe getting to spend 5 minutes with your physician which is the standard in the health care field these days. And that's IF you can even get an appointment in a reasonable amount of time to begin with. Direct Primary Care or DPC, eliminates the frustration of not being able to get in to see your doctor, or ANY doctor for that matter because in DPC you can access your doctor in person, by email or by text depending on the time of day. So, go ahead. Break away from the same old boring routine of having to wait a month or two to get an appointment and then getting 5-7 minutes with your doctor, if you're lucky. Try a new paradigm that takes you away from assembly line medicine. Join the thousands of people who have discovered the benefits of the old Marcus Welby way of having a doctor that knows YOU. Call 816-203-0456 or go to directcarekc.com for more Information!

I could never hold down a doctor for more than my yearly physical because the vibe just wasn't…read morethere. Dr. Britton-Mehlisch has been a lifesaver. No more repeating my health history for strangers! This is the second year I've gone to her and she is simply a joy. Super sweet and genuine, incredibly attentive and asks questions, and never once, do you feel rushed. Conversation flows easily and she really makes you feel like a valued person vs some patient number.

I became a new patient at Family Care of Arbor Walk on January 1, 2026 after a change in health…read moreinsurance. It took 6 months to see Dr Jared Beck for my yearly physical. At that time, I explained that I was having gastrointestinal issues since November 2025 that was not improving. A colonoscopy request was submitted and scheduled for September 25, 2026. On August 25, 2026, I left a message requesting an appointment as my stomach pain had sharply increased. I called back on August 26, 2026 and was told the next available appointment was October 2026. I called back and asked if anyone could see me sooner, if there was a cancellation list,I could be on as I was unable to eat due to severe nausea and had lost 8 pounds since Monday. I was told no one could see me until October. On August 27, 2026, I was admitted into hospital through the emergency department at Lees Summit Medical Center. Before being discharged from the hospital, I requested help with a follow-up appointment. The case worker was able to make an appointment for September 8, 2026 at 10:30 am with Dr Beck. I arrived at my appointment with Dr Beck on September 8th at 9:45 am for my 10:30 am appointment. I waited in an empty waiting room until 11:01 am. At no time was I given any reason why I continued to wait 30 minutes after my appointment. I left without any medical follow-up. So if you want zero medical help so you have to go to emergency room - this is your practice !

Terrible service. I have ran out of needed medications numerous times. My last ever time was 2…read moreweeks to get a call back on a weekly medication

LOVED Dr Sweeny! Now that he is gone, this place has really gone downhill DRASTICALLY. From what I…read morehave personally heard, experienced and witnessed, Sam the office manager (who has no last name) is completely unethical and could care less about the patient or their family. In congress with an NPRN Robin Campbell, Sam, and Dr. Michael Bahl made the decision to force my husband to stop a dangerous drug cold-turkey. This is a drug which requires weaning off, not to be stopped suddenly. This has caused MAJOR issues with him physically and in our family. NONE OF THESE "medical professionals" care AT ALL! They are completely happy with the HARM they have caused him and my family. As I have been in the healthcare industry for over 35 years, I am SHOCKED at their behavior! Because it has been so egregious, we are taking this to our attorney and to the Missouri professional licensing and registration board. For this MEDICAL office to HARM patients in the way they have, a LEGAL response is now necessary.

Tl;dr- If you are ever ill with anything, don't go to this office. You will be seen as a complete…read moreinconvenience. If you've chosen not to receive a rather new sh0t, I would absolutely not recommend this clinic. I am not one for negative reviews and it appears mine will be one of few, as I've read a lot of the positive reviews, but I feel it's very important as it was the positive review that lead me to this doctor's office. I was new to the area and there were so many good reviews and I could actually get a timely appointment, so I decided this office was my new primary. The first visit was fine and I liked them enough. I was just there for a physical. Fast forward 8 months and I've found myself with some symptoms of a cold. I don't feel bad, but I though it was best to be seen before going back into my office or anything got worse. They were able to get me in and the sweet front desk gal was SO very nice to me. She was the highlight of my appointment. After that, the nurse came in and treated me as though I'd completely inconvenienced her for getting sick. As if I didn't feel bad enough for not being able to come into my office for work and crowding an already busy healthcare system (despite the fact that I didn't see another soul there, I know in general our healthcare workers are very tired) and then finally, being sick... she even took it as far as rolling her eyes at me for clarifying my symptoms when she misspoke. I am not a rude person and am very mild mannered to strangers, so I chalked it up to she was just having a bad day. Enter Jessie Krueger with my results that I was sick. Again, I am now feeling very puny, not due to my sickness, but with how I've been treated to this point, she rips into me, grilling me as to why I've made the choice not to be v@ccinated. Reminder: this woman has a very very brief view of my health and immediately coined my political views based on my v@ccination status. She did realize she came at me a little too much after I was clearly stumbling for words and she apologized. She then readdressed her question in a more appropriate and professional manner and clarified that she wanted to genuinely know why I chose not to received a very new sh0t. I could then feel comfortable sharing with her my medical reasons why I made the right choice for me and she walked me out. I had to ask her what OTC medicine I would be taking to help and even ask why vitamins I should take to help boost my immune system. I had a good idea what I should take, but wanted was surprised I was offered no information except to stay at home until I was feeling better. It makes me very sad that it was more important to her to grill me on why I wasn't v@ccinated instead of helping me feel better. I had to dig to get information to help alleviate my symptoms I was so bewildered to have been grilled in that manner by a medical professional and will certainly not be returning. I sure hope this review will save others from such a disheartening experience with the medical care system that is set in place to help the sick.

Dr. Bergman is my favorite doctor. He listens and will take his time going over what ever my…read moreissue/symptoms are for that visit. He is not one of those doctors who will prescribe a pill for everything. I, personally like that. His nurse, Shelley, is amazing too. They have a great working relationship.

The front office staff is really friendly. The nurse made me feel comfortable and the doctor didn't…read moreseemed rushed. Overall was very happy with the care I received! Would recommend this office!

Dr. Lewis and his nurse, Jeannie, have taken excellent care of my health. They are responsive,…read moreboth in listening to me and in letting me know what procedures and treatment I've needed. I would highly recommend them.