I put a "non-refundable" deposit for a boat slip at Jayhawk marina for the dock that was supposed to be built by late winter early spring. They called today and wanted to setup our agreement just in time for me to pay through the winter. The guy was a jerk and rude when I asked, knowing it was non-refundable, for a refund. I think a reasonable company would say, we didn't hold up our end of the deal. We will give you a refund on your deposit. Instead I got excuses about the extenuating circumstances, covid, a drowning, etc. Covid wasn't new this winter, so that isn't a good excuse and what a horrible person to use a tragic drowning as crutch to get around his side of the deal. By the "letter of the law" they did nothing wrong but it sure reveals their character.
So, he wants me to consider extenuating circumstances, but he doesn't want to grant the same to the people that expected to use the lake this summer.
This review won't hurt them as the waiting list was very long to get in the slips but I hope it at least alerts people to the type of people they are working with. read more