Ride service has been on time after every flight. Driver sends text messages to customer regarding…read moretheir location and is very helpful navigating Boston Logan's insufficient signage to hired driver parking area.

We really had quite excellent service with a pick up and drop off for our international flight…read more Joanne communicated both by email and voicemail after the quote and confirmation emails were sent after booking. Driver communicated well with a slight delay in the pick up and was courteous as well. Highly recommended.

I can't say enough good things! Ace shuttle handles each passenger with the utmost respect and…read morecare, and they go the extra mile when it comes to customer service. I have used them twice and referred a friend who used them and each trip was perfect.

Ace transported the grandfather of the groom to the Cathedral of the Holy Cross in Boston and then…read moreout to the Tewksbury CC. Dependable, courteous, professional. highly recommended.

Always reliable. I highly recommend it. After trying to set up a ride with a big inet company for…read more2 hours , I turned to town taxi, they set it up in 5 minutes

Highly dissatisfied with the services requested and the unprofessionalism displayed by the driver…read moreon duty the night of 10/22. Upon arrival I kindly requested of the driver to assist my disabled sister with her baggage when he informed me that he was leaving and would not be assisting her with this. "According to the driver we where messing with him.?" He arrived at the requested pick up location at 2:33 am. At this time was when I kindly requested for his assistance with her baggage, after being informed of the need for his help he departed from the location no less than 4 minutes later. Departure time was before 2:37 am as I called back when my disabled sister made it out of her home to see that he had left the location without her. First and foremost the unprofessionalism and blatant disrespectful treatment of a paying customer was absolutely unacceptable. I then reached back out to the driver who refused to provide me with his name so that I could not inform his supervisor of the unprofessional and discriminatory treatment we endured while requesting Greater Lowell Town Taxis services on this night. After this is addressed with his direct supervisor I will next be informing The Better Business Bureau of this drivers actions, as well as his unprofessionalism and discriminatory misconduct displayed. This driver needs to be re-trained on how to professionally and appropriately communicate with customers. Moving forward this driver should display a full understanding of what the repercussions of discriminating and declining to providing services to a paying disabled customer due to there physical inability to reach his vehicle in less than 4 minutes.

I've used Goldie Rides to get to Logan for years. They always provide excellent service, price…read morecomparison shows they always save me money. I just completed a ride. My driver was a delight, the car was spotless. Timeiness is always perfect. This time I had to make pre-trip changes and the office was amazingly flexible and helpful. I can't recommend Goldie Rides strongly enough.

Goldies experience exceeded expectations. Was headed to hospital and not in great shape. Driver was…read moreon time and car was clean and comfortable. The driver himself helpful and pleasant. Communication with scheduler is great. Provided information the day prior. Cost extremely reasonable, but worth more for that level of service.

Great service and the driver helped me with my walker. On time and very nice. He was a good driver…read moreas well.

I called for a pickup at 8 PM. Luna said they would be there in about 30 min but didn't show up at…read more9 PM. When I called Luna again they said there was a problem with the vehicle but it would arrive soon. Still no taxi at 11 PM and now they're not even answering the phone. The next day was Labor Day so all other taxi companies were closed. Luna literally left me out in the cold (outside temperature 45 degrees and dropping, no jacket). Finally at about 1:30 AM a Good Samaritan saw me shivering on the street and took me home. My good deed for today is to keep someone away from this company. EDIT: Rating s/b 0 stars

Professionals. In every sense. Speaking for myself, they are always early. All vehicles are sharp…read moreand always clean. Impeccable service. Even on very short notice, for people like me. Lol Great job guys !

Arranged a ride for my daughter back to college. The car was clean, the driver prompt,…read moreprofessional and friendly. Excellent and will use again!