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    Jay City Group Transportation

    5.0 (1 review)
    Closed Closed

    Services - Jay City Group Transportation

    Party bus rentals

    Town car service

    Jay City Group Transportation Photos

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    4 months ago

    Amazing service,definitely recommend. The onboard entertainment system in the party bus and lighting is next level

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    Hey Linda, thanks so much for your business! It was a pleasure

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    Town Taxi

    Town Taxi

    (10 reviews)

    Always reliable. I highly recommend it. After trying to set up a ride with a big inet company for…read more2 hours , I turned to town taxi, they set it up in 5 minutes

    Highly dissatisfied with the services requested and the unprofessionalism displayed by the driver…read moreon duty the night of 10/22. Upon arrival I kindly requested of the driver to assist my disabled sister with her baggage when he informed me that he was leaving and would not be assisting her with this. "According to the driver we where messing with him.?" He arrived at the requested pick up location at 2:33 am. At this time was when I kindly requested for his assistance with her baggage, after being informed of the need for his help he departed from the location no less than 4 minutes later. Departure time was before 2:37 am as I called back when my disabled sister made it out of her home to see that he had left the location without her. First and foremost the unprofessionalism and blatant disrespectful treatment of a paying customer was absolutely unacceptable. I then reached back out to the driver who refused to provide me with his name so that I could not inform his supervisor of the unprofessional and discriminatory treatment we endured while requesting Greater Lowell Town Taxis services on this night. After this is addressed with his direct supervisor I will next be informing The Better Business Bureau of this drivers actions, as well as his unprofessionalism and discriminatory misconduct displayed. This driver needs to be re-trained on how to professionally and appropriately communicate with customers. Moving forward this driver should display a full understanding of what the repercussions of discriminating and declining to providing services to a paying disabled customer due to there physical inability to reach his vehicle in less than 4 minutes.

    Jay City Group Transportation - airport_shuttles - Updated May 2026

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