Outstanding mattress shopping experience! I did my extensive online research on mattresses and…read morelocal merchants. This store stood out head and shoulders above all the rest with excellent customer reviews, many of which give accolades to Glen the owner for superb customer service. I called ahead to ask a few preliminary questions and Glen answered all of them with enthusiasm and clarity. So far so good. We visited the store that afternoon and Glen greeted us with a glowing smile and a hardy handshake. He began by asking a few questions to help him select 5 mattress set that would best satisfy our expectations. As we tested each set, Glen provided meaningful additional details about each one that demonstrated his vast knowledge and experience in the mattress industry. Within 20 minutes we were sold on a high-end Sealy Posturepedic pillowtop set with all the key features we wanted at an unbelievable bargain price. I know because like I said, I did my extensive research ahead of time. Glen and his assistant personally delivered our set the next day (a Sunday) at exactly the time he said he would (12:15 pm)! We are extremely impressed with Beds Beds Beds and especially GLEN! Thank you, Glen for your Top-Drawer sales experience and customer service! You are the best of the best!

Outstanding services and selection. Purchased a Sterns and Foster for easily 70 % off. Glen was so…read morehelpful and friendly. Between walking in the shop on Beach Blvd and a completed delivery was less than 90 minutes. Mondays are the best shopping days!

Messy warehouse type mattress place but don't be fooled. You can try any mattress. Brad and his…read morepartner were great and worked with us and our persnickety need for a particular type of mattress. We recommend this place. They have product in all price ranges. It was a way better experience than the big box store, the delivery charge was much cheaper and easier to arrange. Best of all, these guys know their product.

I was in dire need of new mattresses and bed frames. Mr. Brad stopped what he was doing to assist…read moreme with my selection and he was sooo nice and helpful. Customer service is great and I will be back for my furniture needs! In addition, Chris delivered my furniture and set it up in a timely manner. Such a respectable man. As a single mother this is something I appreciate. Honest business with good people. Thank you Jax Mattress!

Shawn is awesome! Very helpful and kind! Got the perfect mattress and he made the whole process…read morevery easy!

Had to revisited the store to make a few changes on my previous purchase. It was a nightmare,…read moredealt with Togo (salesperson)! The mattress they delivered had a few crusty nasty stains. Requested replacement and after one night on the twin XL found that I misjudged the size and needed actually to have a Full size. Ehson (salesperson)was fine with it, and asked me to go visit the store. Togo, Salesperson, showed me first a replacement of a full size for $2100, way out of my budget. Finally found a replacement - was under the impression it would be done even exchange, nope, did not happened. So then I was told , we do not switch out mattresses after one night, I could not sleep on the one I had , it was way to hard for me and it was dirty. Then I was told I could not get an exchange for the Adjustable base, as it was electric, but was offered the free one with purchase for $299, I needed the mattress ASPA as the one I had was way to hard. Then I was told, the 2 pieces could not be delivered until the end of Oct, I needed it now. Then I was told I could get the new mattress in 2 days, but the free 299 base wasn't available and they would not make 2 different deliveries for this exchange. So I am not only stuck with an adjust twin XL base, Togo refused to exchange even though I had it only one night. Now I am stuck wiht the twin XL base and a full size delivery mattress in 2 days. In addition Togo charged me almost close to $200 in addition. A nightmare, that will be it for me and the Mattress firm !!!!

To be fair, I was not looking for a mattress. I was looking for a shelf and possibly a matching…read morefoot rest for my leather couch. When I first walked in, a sales person did greet me even though he was busy helping another customer. I kind of went in knowing what I was looking for anyway and did find a small foot rest that sort of matched my black leather couch with the cushion attached with velcro. The price was $50--which I was not willing to spend that day. The shelf was a bust, but they did have a decent selection of bed frames, mattresses, tables, chair and couches on the sales floor. Unfortunately, nothing that I absolutely had to have.

Had them make me a latex mattress . Best mattress I've ever slept on ! Also very great price…read morecompared to the competitors. Mike

HUGE RAVE to Elly @ Mattress Firm! I have Fibromyalgia and hip pain and finding a mattress is…read moreextremely hard to find to sleep comfortably w/o pain. Waking up daily feeling like you was hit by a bus & all your pressure points are screaming and you have to take 10 mins just to get up out of bed and hurt all day and have to use pain patches, rollers, sprays, meds, ice/heat pads, Epsom salt baths DAILY. I came in for over a 8 month period sampling mattresses. I tried every bed only being able to try a few each day, because my back would start to shoot pain and aching so I wouldn't be able to choose because of how bad my pain was. They have a one trade out policy if you don't like the mattress you purchased. I had others who helped with my prior 2 purchases they were great as well, but when I got them home to sleep 1st way to soft, 2nd way to firm and she worked with me with a 3rd and I went thru the whole process again and tested beds. I came multiple times throughout the weeks to test beds and she found me the perfect bed! She explained each bed with details and comfort levels and why THIS mattress would be perfect! Stating my body was aligned with the mattress and spine was level and people with curves this mattress hugged to those heavier areas but still kept you aligned. Today is the FIRST day ever since finding out in 2003 about my Fibromyalgia that I was able to sleep throughout the night not tossing and turning, not shoving pillows around me, and under me to relieve pressure points, to being able to wakeup without ONE throbbing/sharp pain pressure point screaming. I wokeup emotional and relieved for the first time in MANY years. THANK YOU ELLY from every fiber of my body for giving me relief that I'd never thought I would have! Many blessings to you! Thank you for your caring, knowledge, your time, and patience. For others who suffer pain this is the name of the mattress Stearns & Foster Estate Collection Plush!

We bought my mattress here several years ago. The service was perfect; she didn't follow us around…read more She gave us time to try out several before approaching. She was kind and not pushy at all yet we ended up with a mechanical base as well. I referred a friend to this location that lives in St Mary's GA. At first she didn't want to go because she'd had a real bad experience at one. I got a call from her thanking me for giving her the info. She bought one and was thrilled with everything about the place; salesman, inventory and price. They are delivering it super fast! Thank you for impressing my friend as much as me Carol

DELIVERED OUR MATTRESS AT A RIDICULOUS HOUR. way after the timeframe they gave. If you can't…read moredeliver within the parameters you've set, don't deliver it at all. No communication either. They can improve by having a better delivery service and communication with drivers/customers. This is the part that needs to be done well cause if not your 2k+ item is left out on the street in the rain and up for grabs for anyone.

Atila was amazing! Very knowledgeable, professional, and very welcoming from the start. Helped us…read morepick out a perfect mattress with patience. Would def recommend getting a mattress from here!

Such a great family owned business. They are very knowledgeable and helpful. Absolutely no pressure…read moreto buy something we did not need or want. Easy finance option and very fast delivery. This is my second mattress purchase here and I will not go anywhere else. Their prices are very reasonable for the quality of the products they sell. Thank you for the great customer service.

We bought one of the Marriot beds from Randy and it was the best experience we've ever had. The bed…read moreis AMAZING and the customer service was beyond exceptional! He made us feel like family and answered every question we had without making us feel like we were wasting his time or rushing him. He made us feel like we were his only customers and it was truly a wonderful experience from purchase to delivery! We loved it so much that we went back for specialty pillows that we literally couldn't sleep without now. My husband actually takes his on the road with him and is upset if he forgets it and he is unable to sleep without it now. Overall great experience and exceptional customer service. Highly recommend!!!

The owner of the company reached out after reading my review as he was unaware of this situation…read more I am happy to report that he rectified the situation immediately and swapped out the chair. I am now a happy, satisfied customer and because of the owners actions will continue to do business here.

Looked at several matresses here. Good selection. No sales pressure. Prices budget friendly. Left…read morewith one same day.

Great value on furniture. There isn't a huge selection, and it's mostly sofas, coffee tables, rugs,…read moreand bedroom. But that's a lot to get you started. Nice folks, as well. Ringing everything up did take quite a long time, for reasons that seemed to do with their system. I think they arrange delivery, but we were able to haul the stuff off ourselves.

Shoutout to Jim and team for being our local community heroes! They made moving to Jacksonville a…read morebetter experience! The options are vast and diverse. Prices and quality are very satisfying. There are manufacturer warranties and extended warranties available. We are looking forward to the comfortable rests, quality get togethers, and lots of movie watching! The staff is nice and welcoming. They are right there ready to ask you if they can help find anything particular, but then let you look around. I hate pressure sales and I did not get anything but helpful vibes from Jim. I really appreciated that. Financing is available for convenience and necessity. Lots of love to you all!!! Bravo!!

Today I came in to confirm Mattress Firm massaging base could handle a sleep number bed. Chris,…read morethe sales associate said he believed so but without eve.n asking, Chris called to confirm! That is a true sign of a customer centered professional!!! Thank you to Chris for his OUTSTANDING service !!

I bought a mattress a couple months ago during a really good sale and I came in yesterday hoping…read morefor a sale on the same exact one but bigger size. I walked in and the same employee was working, they helped me out on a lower price and then carried it to my truck. Definitely will be a repeat customer in the future :)