Gary is a no nonsense craftsman!! Fantastic work done right the first time, and in my case,…read morelightning fast!!

Had a few things I wanted put on my bike (new tires, frame sliders, etc). Gary went above and…read morebeyond and tightened my chain, lubed it, replaced the brake fluid, and topped off the oil... in addition to all the things I needed! Best of all? The bike runs AMAZING!!! Switching from Triumph, to Kawasaki, I'm so happy I found a go-to mechanic I can trust. That's both local and isn't corporate owned. Highly recommend!

Iron Horse has been my go-to shop for motorcycle work that is beyond my ability. Founded by Wild…read moreBill Ballard (RIP) it is now run by his son Josh. And a while back, Josh's son has started working there so it's a local, multi-generational business. I trust Josh with my life (literally) and he has never disappointed. The quality of work is always first rate. A big plus for me is that they are in the same building as jasper's (RIP) motorcycle repair business so there is a lot of expertise under one roof. This shop works mostly but not exclusively with Harleys. Anything from basic fluid changes to full rebuilds and upgrades. Prices are fair and they do try their best to get you in quickly if you need something right away. Iron Horse is a busy shop and there are always a number of bikes there for major motor rebuilds and other projects. Closed Sundays and Mondays and you do need to call before stopping by as the can sometimes be closed for a variety of reasons. It's a family biz, right? They are very flexible in accommodating their customers needs so customers need to be equally accommodating. My last two shops went out of business because the owners passed away. Josh is way younger and healthier than i am and now that his son is there I'm hopeful they will still be in operation long after I am in the ground.

This guy does amazing work. Ask anyone in Portland who they would take their bike to, and it's…read moreKyle Dern. So I took my old school Ninja there for a full run through and tire swap. I don't think the bike had a major service before I bought it, and I know this was the first time I took it for one. Kyle did a thorough job. He took everything apart looking for issues. He doesn't make up stuff so you have to shell out a lot of money. Really solid mechanic for your sport bike. He's always busy but has really great hours. I'm not taking my sport bike anywhere else and I live in the next state over.

Kyle has been my go to for the past year whenever I have any issues with my bike or my partners. my…read moremost recent service was to figure out why my front brake was having issues, he was able to find it to be my suspension. he fixed it for me in a reasonable time frame and a great price!

I could talk all day and not have enough time to say all the good things about Thunder Mountain…read more They are responsive, accommodating, thoughtful, and kind. Earlier this year I broke down on the side of the road and called them; they arrived promptly and were able to provide a roadside fix so I could get home safely and get a permanent repair in place. It was a hot summer day and I was stuck on the side of I-5 without water or shade and the owner called in one of his team that was off that day to come get me since the on-duty rep was out on a tow in another area. They went to great lengths to make sure someone was on side promptly and I was safe and assisted. Months later, my bike broke down at home. I wasn't able to be with the vehicle and ride to the shop with Thunder Mtn, but because of my first great experience I knew they would always act with integrity. They picked up my vehicle from home and took it to the shop for me, calling when they were onsite and loaded up and right after it was dropped off at the shop. Butch, the owner, communicated well throughout and is such a kind person to boot. He, as his employees, always act with the utmost integrity and thoughtfulness. I have Thunder Mtn programmed in my phone now, and they're my go-to for towing and roadside assistance. They're always there when you need help. They make it all so easy - thank you for your service!

Aaron just brought my Roadmaster back home to Langlois Oregon, about 375 mile trip one way for…read morethem. They picked up at ProCaliber which has played games on returning bike, so Thunder Mountain was called in. Thunder mountain had transported bike back 1.5 years ago. They are great in transporting motorcycles. STAY AWAY FROM PROCALIBER, they seem to damage bikes instead of fixing them!!!

Listen, I get it. Buying a big ticket item like this is stressful. I understand that people go in…read morefeeling either puffed up because THEY'RE THE CUSTOMER or pre-angry because they're nervous. So, I took these reviews with a grain of salt. They didn't respond to your email, one star. You didn't get your price, one star. You didn't get approved for credit, one star. No one fawned over you for wanting to buy a motorcycle at a motorcycle dealership, one star. A thing broke on a bike you bought, one star. I drove over there anyway, prepared for the worst. The phones were ringing off the hooks in there. It's July. Middle of the day on a Tuesday, and they're fielding calls non-stop. Brandon welcomed me in. Asked me what I was looking for. Zero pressure. Without getting into it, it was a rough day for me, and I was looking for something to add a little joy to my life. We talked about family a bit, looked at the bike I had in mind, and I asked him to scratch me out the numbers to think about. He was very clear on the pricing, discounts, add-ons, options for titling, etc. Destination cost is a thing, friends. So is licensing and taxes. In a hot market for a hot bike, so is dealer markup. Welcome to capitalism. Everything was totally transparent and reasonable. So I paid it on the spot. Done. Came back with my wife and picked up a beautifully clean bike a couple of hours later. I genuinely don't know how that could've gone any better. Brandon was exceptionally cool and helpful through the whole transaction, I bought myself a little bit of happiness, and I came out of there with a new friend who I'd do business with again in a heartbeat.

Classic dealer fee bait-and-switch. Watch your paperwork closely!…read more Because I absolutely hate haggling in person, I tried contacting MotoSport Hillsboro ahead of time specifically to get the total out-the-door price in writing. My plan was simple: get the final numbers, walk into the shop, hand them a check, and leave. Instead, they turned it into a textbook fee-padding game. After submitting inquiries through their portal, my communications were ignored for days. When the salesperson, Brandon, finally texted me, he tried to tack on a completely bogus $499 "setup fee" on a used demo bike that was already assembled and sitting on the showroom floor. Under Oregon consumer disclosure rules, assembly and setup fees cannot be weaponized as surprise add-ons to artificially inflate an advertised price. When I called out the illegitimate setup fee and management finally sent over a formal purchase order, they pulled a classic shell game. The setup fee was gone, but they immediately slid in a $200 "document processing fee" that Brandon had completely omitted in our prior conversations. When I pointed out that this fee wasn't mentioned upfront, Rob told me he would only remove the $200 if I took the title paperwork down to the DMV and processed it myself. Why should a customer pay a separate, surprise fee just for a dealership employee to do the clerical job they are already paid to do? They might use lower base pricing online to lure you through the door, but it doesn't matter if they just pad the final contract with hidden back-office fees and give you an exhausting customer service experience. If you are a cash buyer expecting basic honesty, pricing transparency, and respect for your time, go elsewhere. I have attached screenshots of the text history below so you can see the truth for yourself. Watch your contract numbers closely or just make it easier on yourself and get your bike elsewhere. I certainly will!

Ryan is definitely a solid guy. Had my bullet bike back in my sweaty hands a full TWO WEEKS early!…read more Before schedule and on budget, two wonderful phrases in the motorcycle repair biz! My particular bike needed a manual cam chain tensioner fitted for piece of mind (which is a PITA job, BTW) and a Power Commander V fitted to make up for a full Ti exhaust. Additionally I threw him a curve ball by dropping off plugs and asking for a valve adjust mid week and he still got it out early and for the agreed upon price with no surprises or gotchas. An absolute 10 as far as service goes and he'll be seeing more of my "fleet" as need and occasion arise.

He has the respect of his peers! I recently took my bike in for a tune up at a shop in San Jose. I…read moreshared Ryan's read out from 3 years ago. They recognized and complimented how well AMR rebuilt and tuned the carbs!

Great service and communication. Kent listened carefully to what I needed and set-up my KTM…read moresuspension for me. Even went the extra mile(s) by accompanying me on a ride to test it out, make sure everything was dialed in, and teach me more about adjustments I can make on my own. Glad I went with Swick's and I'll be back.

Kent Swick is a class act. I was very impressed by his customer focus and attention to detail. He…read moremade sure he understood my needs, clearly explained the options, and then delivered the best possible setup all at a fair price. I've had both of my bike's suspension setup and serviced by him and his service has made me a loyal customer. Suspension is the number one upgrade to improve your ride and I trust Kent to get it right.