I ordered a late lunch from Jason's. Order placed online. When I got there and called the number for pickup, a lady said she was coming. She never arrived. After waiting 10 mins I went inside and got my order. Food was good. I ordered chicken panini with chips and fruit salad. The fruit had a ton of lettuce so it wasn't a lot of fruit for the price. Still good and I love the fruit dip. The deli-bration cookie was delicious. The sandwich was good and spicy. Lots of chicken too. Got my husband a salad which he enjoyed. read more

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Good food and good service. Nice salad bar! Management cares about the customer so speak up if you have any problem.

The disrespectful young man with the red hair working in front was incredibly rude to my mother about the location of the silverware when she couldn't find it herself, yes they're "obviously right there!" -as the guy had said, but she's a 98 year old woman who clearly can't see. I was coming out of the restroom when I encountered how disrespectful he was being. Once I tried confronting him about his behavior he literally rolled his eyes and muttered "fuck off fatass bitch" under his breath. As our first time ever being in a Jason's deli, this was a very uncomfortable and just an utterly unpleasant experience. Terrible to see that Jason's deli does not serve or even try to hire decent individuals. The guy was also noticeably under the influence of mariguana as he had reeked of it. Please do better. read more

The customer service is what I want to update about from the admin end. Amanda T reached out to apologize for the way my dinner service was handled. She was understanding, compassionate and made it right. I gave her the details and she made good on her end with a solution that we both agreed to. She made me feel like I mattered as a returning customer. She heard my concerns and never tried to make me feel guilty for speaking up. In fact, she thanked me. This is another reason I love doing Yelp reviews. Management or Owners sometimes don't know there is a problem unless we speak up. Thanks Amanda for your awesome effort to rectify the situation. read more

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Jason's Deli always delivers in quality and value. The staff is amazing and the atmosphere is quaint and relaxing. It's my favorite restaurant when looking for a nutritious meal without all the fried stuff. This particular location I find is one of the best Jason's Deli's. They make you feel right at home! read more

Jason's Deli - Muffuletta - Delis Near Me - Houston, Texas

Looking for some place new for lunch last weekend I stopped in here. It's been many years since I've eaten at a Jason's Deli because I prefer non chain restaurants usually. This location is in a standalone building in the middle of a large shopping center with enough nearby parking for a high school football game. Inside its a counter service restaurant with a large main dining room. They also have reopened their self serve salad bar. I ordered the Beefeater sandwich with roast beast and provolone on a toasted roll with cup of au jus and a bag of chips for $12. It is listed as one of their Famous Favorites. The food arrived about 15 minutes later as I expected a 3 level meal and that's what I got. The food was average in taste and nothing really stood out. It wasn't bad mind you as it was acceptable. The cup of au jus tasted watered down too. I would consider returning to try something else but I'm not in a hurry. read more

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We love Jason's Deli. We each had the Mediterranean wrap. I had fruit, hubby had chips. This place is so clean and the staff is super friendly. We didn't have to wait long for our food at all. And of course the free ice cream just tops it all off. There are quite a few places to eat around this place, but you won't be disappointed if you choose Jason's. read more

Highly recommend this Jason's Deli. Person taking our order listened very carefully, and everyting came out perfect. Professional staff and very clean deli. Don't forget to get the soft serve ice cream Too! read more

Did a pickup order...pastrami Reuben.. expert order handling....app gave pickup time..large portions..spicy tortilla soup is always good... Especially like space on any item on menu for "additional information" like easy on the Mayo or no jalapeños.....not offered on most other menus..32 oz drinks...salad bar a winner.. lots of options.... read more

Promise refund for incorrect orders but never received. Twice the order has been a mess and no they cannot bring you anything but they will refund it. Never got a penny back. Last order was for two turkey sandwiches and there was zero meat on them. Stay away . Take out sucks and you get nothing. Beyond pissed. read more

I haven't been here in a long time. Went for the salad bar only to be told that it's now a 1 trip salad bar...... What?!? What's the point? RIP Jason's Deli read more

We came for lunch during the week and it wasn't busy yet. We ordered pretty quickly and the lady taking our order was very sweet. We sat down with our number and waited and waited. I saw a guy walking around with what looked like our food but he went the opposite direction. He came by but didn't have any food...he had put it down to do something. I told him I think that's our food and he went and picked it up and brought it to us. Other than that, things were fine and everything always tastes good. read more

Good food, Reuben sandwich was very good!!! I was pleasantly surprised of the gumbo.. You must try !!!!!! read more

Good food for deli, cumbersome service, didn't offer any specials they had the time. Loud and casual ambiance, family seating and to go, no paper to go menu. Prices are highly and portions are average sized. Plenty of parking and well lit. Very busy traffic in the area. read more

The name is deception! This place kept coming up on my yelp list when looking for healthy places to eat and I kept not paying attention, going purely by its name and I would never do that again. I vouch to listen to yelp. My team at work decided to order lunch from here last week and this is my new favorite. I got the nutty salad no meat and this is hands down one of the best salads I've ever had. The perfect cheese, grapes, apples, cranberries, nuts and all things fresh and delicious. The balsamic dressing was just perfect for it as well. I also ordered a cup of vegetable soup (mostly as a back up in case I did not like the salad. Yes! I was still skeptical about ordering salad from a deli). The soup was good, but my love for the nutty salad overpowered everything else. Can't wait to go back to Houston next week again and get this salad again! read more

I have called in orders to this Jason's Deli location (10915 Cypress Creek Pkwy) on several occasions. Every time, my order is ready when I arrive. The only drawback for this location is the configuration of the parking lot. When I drove into the parking lot and took a left onto Windfern, I had to avoid cars that were cutting through, to either hit a store in the strip center or avoid the Jones/1960 intersection. read more

Jason's Deli - Jason's Deli /10915 Cypress Creek Pkwy - Delis Near Me - Houston, Texas

Not sure what's going on, but Jason's seems to have taken their eye off the ball. Maybe it's just the two locations we frequent, but sandwiches have become less consistent, smaller portions, etc. Possible this is COVID-related, but some of it was going on before then. I'm dropping Jason's down to 3 stars for now, and we'll see how things go in the future. read more

I notice another customer, Julie F had same issue I have. I don't know if she lives in Houston. But I too was told I can only make 1 trip to the salad bar. If that was case I might as well order off the menu. I don't pile it on, I get a little at a time e since the bar has a lot of items. But I have never been told that before and I been going to this location since 2003. If it's a new policy post it on the door or the salad bar, post it on website. Let customers know. It's just kinda weird to be tapped on the shoulder and be told you can make one trip. read more

Jason's use to be top notch on food quality and service. They have really fallen to the bottom of the bucket. I have been coming to this particular location ever since they first open their doors and until recently never had a bad experience. Now it seems I can't have even one good experience. It seems several other patrons have the same issues at the same time I do. As they voice their complaints and no one in charge seems to be concerned. I have ordered a bowl of soup several times. I get the soup, one napkin, one spoon and my drink cup. No bread or crackers. If you get crackers off the end of the salad bar the manager comes out to chastise you. If you ask your server for crackers when they bring the soup. Obviously I don't think she ignores me. I think maybe she doesn't understand English. The manager actually told me if I wanted crackers. In order to get them I would need a glove before I can get the crackers from the salad bar. And then she firmly added the only way to get the plastic gloves is to pay for a salad bar. Another couple at the same time had exactly the same response. I have ordered a managers special on several occasions and they bill for the individual soup and salad instead of the combination. I would venture to say the last 10 times I have been in this location near the intersection of Jones and 1960 had been a very discouraging visit. I am not one to give negative reviews. But there does not seems to be anyone at the location in charge with common sense. And Jason's was such a pleasurable place before. read more

I tried the drive-thru during Lockdown. The lady who took my order was patient and verified my order perfectly when I drove up and handed me my receipt right away. She gave me back my card and asked me to pull up and she will deliver to me soon. Some people behind me got my order before me. But the young lady did come as fast as she could. I gave her the signed receipt. The sandwich came in a nice cardboard clam, and the croissant was crunchy. The flavor was really good with green onion. The provolone tasted good as well and even melted on the outside of the sandwich. I felt seven dollars for this sandwich was a little pricey. I think it would've been better to make it a more fair price and allow us to leave a tip when we make card payments. Based on this experience I would still come back. Enjoy! read more

Jason's Deli - Sunnyside croissant sandwich - Delis Near Me - Houston, Texas

Yesterday I went to Jason Deli FM 1960 and Jones Rd. The drive thru person was very friendly, engaging, and providing the best customer service . I purchased Ranchero Wrap with chips and salsa. She was the best. Another person brought my food to windiow, no thank you or nothing. Kudos to drive through person, she was great!!!! By the way food was tasty! read more

This place has horrible customer service and it comes from the hosts... starting with Darren. The price of the food should reflect the price of their service. & this place is overpriced with terrible service. The host is supposed to Listen to your order.. not interrupt you while trying to communicate it. They are supposed to be friendly, welcoming and helpful... & I don't even work at a restaurant. If Darren and the other employees don't like their job fire them or find a new employee. Lucky for me I choose who to give my money to and it will not be here! read more

I have been coming here for lunch for 3 years now, and always take my order to go. They usually give me a bag to get cornbread and the pumpernickel to go. Today the gentleman working behind the counter was passively aggressive when said they charge for them. I told him that I was here last week and there wasn't a charge. He said he follows managers rules and says I can talk to her if I'd like. So, here comes the manager and tells me the same thing but gives me no explanation on how I was able to come here for the past 3 years and get these Togo without being charged. Very unorganized and rude. I love Jason's deli and from now on will drive out of my way to the copper field location. read more

Ok this place is aight for a chain restaurant. I had the BLT and it was double stacked on toasted wheat bread with a side of baked chips. Bacon was in between crispy and medium. I love bacon any kind and anyway, except raw. I did not get to try the salad bar but it looked relatively good. Overall decent deli place with options for the healthy eaters out there . I'd probably be back for a second go. read more

Jason's Deli - Delis Near Me - Houston, Texas

Amazing attention from the Argentine Manager, Gustavo, very kind, very loyal and bilingual!! My first time ordering here, I'll come back for sure!! read more

So tonight we ordered Jason's deli through Uber eats. I hate to admit, I am a frequent DoorDash and Uber eats person. And without fail, something was wrong with my order. This time the strawberry shortcake my mother-in-law wanted was not included. I did pay for it but it was forgotten when they were packing up the order. Now this happens often at every restaurant I order from not just Jason's. And I will almost always call, Talk to the manager and ask them to instruct their people to double check their orders, a little QC never hurt anybody before sending them out. This time the manager said oh, let me get a driver to try to get this out to you. So at no charge to me, Jason's deli had the strawberry shortcake for my mother-in-law delivered. For that they get five stars. We already know the food is good. read more

Chicken salad sandwich that looks like the cafeteria lunch lady made it while sleeping on the job. Don't ever go through this locations drive thru. I thought I'd get a hearty sandwich with lettuce, tomato...the works. This was a sorry excuse for a sandwich and I paid $6.27 for it? Ripoff. read more

Jason's Deli - Chicken Salad Sandwich - Delis Near Me - Houston, Texas

I came in today to try the all you can eat salad buffet. The cost is $7.99, but you can add a bowl of soup for a $1.69 more. I ordered the chicken pot pie soup, which was very creamy with the vegetables normally found in a chicken pot pie. The crust was a where properly cooked filo bread. it was quite tasty, my only comment is that it could have used a bit more chicken. The lettuces were fresh-cut romaine, spring mix and baby spinach. There were the usual condiments including real bacon bits and real cheddar cheese. The two types of potato salad was delicious, and I like the addition of hard boiled eggs as a choice. With these ingredients, I made a version of cobb salad. At the end of the bar, there was a choice and salad toppings including nuts, raisins and sunflower seeds. Also noteworthy, they had several selections of crackers and mini cornbread muffins and brown muffins. I only needed one trip to the salad bar and the bowl of soup to make a satisfying meal. The salad bar is not to be overlooked, even though it is moderate when compared to locations specializing in salads. The bar is fresh and well maintained, it looked like all the ingredients were attended to every 5 to 10 minutes. read more

Jason's Deli - One half of salad bar - Delis Near Me - Houston, Texas

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Used to go to the NW location until they closed it down years ago. So glad I work on their side of town now because I've missed the cheesesteak! So delicious and juicy! read more

I'm still giving this place 5 stars even though they messed up mine and my coworkers orders. we both just got a grillini zucchini and ordered no cheese, but when she came back to the shop and opened them up, they had cheese on them. kinda upsetting, but also it's dinner rush time so understandable. I called to let them know, and after speaking with a manager he apologized and said he would refund us as well as give us a little gift card. we just gave our sandwiches to the guys we work with, and they seemed to enjoy them greatly lol read more

It's ok. I had a "cuban" pressed sandwich...........uh no it wasn't even close to what a cuban tastes like. But hey the sandwiches are always fresh. I just eat it too much with work folks so its just ok nothing special. read more

I don't even know where to begin. I've been coming to this Jason's deli for years and I've always really appreciated the staff and the attention to detail. But I was in charge of ordering a large amount of deli boxes for 2 special events for 2 weekends in a row. The staff and quality of food way exceeded my expectations. It was not only delivered exactly when I needed it to be, but every last detail was perfect, even down to what kind of chips I needed it to be. The managers went out of their way to confirm the order and ensure it was done just as we needed it to be. Everyone was so happy with what thy received, every single box was exactly as we ordered it!!! I will be a long time loyal customer, and forever grateful to them for taking a huge stress off my shoulder. read more

Where do I start? Potato Soup was luke warm Kids pizza tasted freezer burnt Sweet tea was unsweetened. Last experience I'll have with JD. read more

This Jason Deli's is fucking Terrible. The messed up on The Chicken Premo, and didn't have any chicken in the Meal forgot several of our Fruit Cups and the told us we was wrong and had to show them our receipt . Trash read more

Customer service was just ok and the food was just ok. Nothing exceptional nor nothing to complain about.

I Got Food Poisioning From This Location ! The Meatballs In The Penne Pasta Was Undercooked ! DO NOT EAT HERE THEY ARE NOT CLEAN

I've been here many times and always been great. But today was terrible I bought a grill cheese for my son and it was terrible not even melted and bread seemed old.‍ had to go home and make him one myself. Very disappointing read more

Normally this place is great! However, today I bit into a roach in my potato soup. The manager was fine but I still figured I should let people know. read more

Jason's Deli - Delis Near Me - Houston, Texas

Ordered a Mufflata. Specifically asked that the olive salad be put on the side. They put it in the sandwich. Brought me a room temperature bowl of soup. They aren't that busy. There are 9 people in here total. No excuse for making these kinds of mistakes. I've been eating at this location for years and they NEVER get my order correct. EVER. When they brought out the new sandwich, it didn't have extra cheese that I was charged for. 100% incompetence. read more

Yeah the food is good but poor customer service = no repeat business....EVER. I had a business meeting for which I needed to order lunch. I created the order on-line and invited my meeting attendants to place their own lunch order on it. Each of them got a neat little e-mail from Jason's deli with specific instruction for doing so. Great idea right? Well execution is POOR POOR POOR! My office is a large building with several entrances. I gave specific instruction for the correct entrance. The driver ignored it causing him to arrive late. Unacceptable! When the lunch orders arrived there were no names on the bags even though there is a space specifically printed on the bags for names. Lazy ass employees! The names were right there on each order!!! Unacceptable! One of the orders was leaking and got all over everyone else's lunch. Unacceptable! This is not the first time I've had this sort of experience with Jason's Deli but it is the first time I've had it with this particular location. NEVER AGAIN...for any of them. They use to be so good. read more