Excellent service on my mantle clock. Enjoyed meeting and chatting with John and Margaret. John…read morefixed the issue and gave me pointers on caring for my time piece that's over 100 years old. Great value with the mobile service. Highly recommend

Just wanted to thank Mary and the Time Master family for coming out to my place of business to pick…read moreup and deliver all my watches that needed a little lovin.' They truly went the extra mile to make sure I was taken care of. As with all good businesses, they are very popular so be patient with them. I can attest to you that they will get your items back to you as soon as they can. I look forward to continue to use them for all my watch needs and repairs.

This jewelry store is amazing!! From the moment you walk into their store they acknowledge you and…read moretake care of you. Chelsea is amazing!!! She knows exactly what I want and need and is extremely knowledgeable in the jewelry world. I recommend Whitestone Fine Jewelry 100%. You will not be disappointed.

They were fine the first time I went in. Time after, they scammed me so hard that I literally went…read morein the very next morning and they said "sorry, we don't do any refunds of any kind". They went out of their way to say they don't refund things that aren't even in their fine print. I went to several businesses to evaluate the gold they sold me...they scammed me in price. When I asked them to please refund less than 24 hours after my purchase...they had a host of excuses for why it was a reasonable price...and why they couldn't just take back their unused gold.

Art-an attentive young man helped me out. I had a necklace that meant a lot to me and the little…read moreround gold clasp broke. One of the things I like about Ranch Road jewelry is they are able to do small repairs right on site. I was able to come and retrieve it the very next day. I did have a little bit of sticker shock-probably because it's been quite some time since I've had any jewelry repaired. It was a little over $100 with tax. It looked as good as the day I bought it! They also have some lovely jewelry in their display cases.

I can't say enough good things about Ranch Road Jewelry…read more I found them through a recommendation in my neighborhood Facebook group when I was looking for a jeweler willing to repair two of my daughter's pieces. These were not expensive items, in fact, they were cheaply made, but they were incredibly meaningful and irreplaceable, as they were gifts from her aunt who lives in another country. From the very beginning, neither the woman who helped me nor the owner hesitated or made me feel like the job wasn't worth their time. One of the pieces, a bracelet, turned out to be especially difficult to repair, but they kept working on it until they figured out a way to fix it, and they succeeded. Seeing how happy my daughter was made it all worth it. They even apologized to me for how long it took, which was completely unnecessary, as the extra time was clearly due to the care and effort they put into finding a solution. On top of all of that, their pricing was more than fair, and they even cut me a deal! Which truly felt above and beyond and completely unexpected. The customer service was exceptional. Every interaction was friendly, kind, and down to earth. I was genuinely impressed and will be recommending Ranch Road Jewelry to anyone and everyone. I'll also be buying all of my jewelry there from now on. Just a great place all around.

Paramount Timepeices is 10/10 He took the time to help me find my first Rolex with professionalism…read moreand patience answering every question I had to the T. Great guy awesome customer service can't wait to get my next piece through him. Thanks again -Johno

For the sake of my experience, I have been a repeat customer for almost a year now…read more They mainly specialize in high-end watches, but also plenty of bullion. I've heard they have some of the best prices for watches, but I can confirm they also have some of the best prices for bullion. Some of my friends are customers as well, and we have been able to collectively reach out with requests for specific bulk orders, and we haven't been disappointed yet. In summary: I am, and will continue to be a repeat customer for the foreseeable future.

Best Jeweler in Austin! Got a bracelet remade here, they did a stellar job and I love the final…read morepiece! They have been in Austin forever and are super knowledgeable about everything and are very educational about everything! Love them and can't wait to continue to use them for a long time!

Came in here this weekend to browse and look at some jewelry and me and my boyfriend were super…read moreimpressed with this store. Sydney was the sweetest and super knowledgeable! She pulled items for us to look at and educated us on the process of making custom jewelry. I would highly recommend this store to anyone who is looking for high quality jewelry or to custom make a piece!

We've been into this jewelry store three times. We have been here for jewelry repair, watch,…read morebatteries, and jewelry cleaning. We are always greeted with kindness and honesty. This is an upscale jewelry store with quality jewelry. This is where you can go buy an engagement ring or an heirloom necklace. We have received excellent service here. It is expensive, however, this jewelry one keeps forever and hands down to their children. You get what you pay for. I highly recommend you visit.

J West Jewelers has many excellent reviews on several sites. I think they have excellent customer…read moreservice. The jewelry is just beautiful. They are a family-owned business and they care about their customers. They do custom designs and will even clean your eyeglasses. They offer many services- buy gold, watch repairs, resizing rings, jewelry repair, etc.

They quickly fixed the dent in my gold engagement ring within a half hour it looked good as newread more

Matt and Daniel will make you appreciate what a jeweler should be like. Give them a call for custom…read moredesigned rings for that special someone.

This Zales is awesome! My boyfriend an I came here to look for engagement rings and we were so…read morepleased with the great customer service and knowledge our associate had with us. He was friendly, honest about which rings were going to be the best quality.

I spoke with Robin today about an order that was placed a couple days ago for several mother's day…read morenecklaces. Robin, on top of being incredibly rude and uncaring about the order (that was apparently never placed), tells me that it's not their job to call customers to let them know status of their orders after I asked her why I was never contacted about my order. Sadly, this isn't the first time that I've received subpar customer service at this location but I can promise that it is the last. Anyone considering shopping at this location should ask themselves "will this transaction be anything more than buying something and leaving" because if you will require any kind of follow up or basic level customer service, I highly suggest finding a different location to shop at. There is another Zales about 15min away in the RoundRock outlets. There are also a few pawn shops in the area that have better customer service. Wal-Mart or Target may even be a good alternative choice than this location.

Always friendly and they keep it real. This place is not pretentious at all. They are honest, sell…read morequality items and provide good information. I needed a battery replaced and links removed so had a little time to chat while they worked. Great local business that we need to support.

They were attentive and really listened to my concern about my watch. I has been working fine ever…read moresince.