First time using Cranston collision after it being an in network option for my insurance, and I was…read moreblown away with their professionalism, efficiency, and overall great customer service. I would recommend this place to anyone !

Cranston Collision and Service has been my go to for many years now and I cannot recommend them…read morehighly enough. I feel so fortunate to have found mechanics that are trustworthy, do exceptional work and go above and beyond at every opportunity. Their customer service is unparalleled and I have always left there impressed by their work and professionalism. It's obvious they take pride in what they do and I will continue to utilize them for my own service and recommend them to others.

Love this man! He is the best mechanic and a super nice guy! Never overcharges and does quality…read morework. I am super pumped to have found him here in Fall River. Lots of construction going on around his business now with the new train but that will end soon. He's not open on weekends though. I know that's a bummer but he's amazing. There's another guy who is always there with him who is super nice and hard working and smart. 10 stars if I could.

They took my car straight from a lot that shall remain nameless ( hint; I have a Volkswagen)& no…read morequestions asked, took my car & had evaluated it within 2 hours. My car had sat untouched at the previous dealer& they had no sense of urgency to even look at it to ease my mind. My oil pan had hit debris on the road & leaked out. The engine was at risk of seizing. I didn't expect a miracle but an evaluation would have been appreciated. I explained to them that I had no rental on my insurance & I'm my mother's caregiver on Hospice. They seemingly didn't care. Brad's &( Steve), very communicative with me, listened to all my concerns & gave me specific timelines that they followed to a T! I'd recommend them with 5 stars. Polite, communicative, knowledgeable & relatively quick. I got my car back & I'm grateful.

I brought my Nissan in for an estimate. I had to pay out of pocket because silly me didn't have…read moreCollision insurance (lesson learned). Because I was paying myself, I had to pay for the parts first. I get it. I paid cost, no mark up, to which I was extremely grateful for. The labor...let's just say, I might consider a career change! Wow!! All and all the work was outstanding, they detailed the car, fixed the door handles and had my baby up and running in less than a week. The only thing negative I have to say is they don't accept credit/debit cards. I had my receipts for everything I paid for, but in this day and age, cards aren't accepted?

As a returning customer I thought coming back would be the right choice for me and my car,…read moreapparently not. I brought my car in for a simple estimate about two weeks ago and after waiting for two weeks for them to call me back, they said they couldn't give me an estimate because "our boss is on vacation." Thats a bs excuse if you ask me, what employee of a body shop can't do a simple estimate? All I asked was to see if they could put my bumper back on it's track and put a new headlight in, apparently that was too much for them to handle.

There really aren't sufficient words to describe the exceptional service and quality of work my…read morewife and I got at Ralph & Sons. We needed some extensive work on our Prius after my wife got hit by a Greyhound bus. From the very beginning, Peter and his team were attentive, assuring, transparent, and incredibly helpful. In a stressful process that no one wants to be dealing with, the folks at Ralph and Sons made sure to keep us in the loop at every step of the way. In fact, he heard more from them than our own insurance company. When we got our car back the work was truly immaculate; you would have no idea that the front end of my car had been mashed to pieces. Additionally, they handled returning our rental for us. It is clear that Peter and his team have a passion for cars and deep care for people. I cannot recommend this body shop enough!

I've been going to them for a few years now! Very loyal to them. Prompt and trustworthy service,…read morefair prices and they are always super friendly and remember me each time! I will always recommend them.

I was recently in an accident and needed to find a body shop. I don't write many reviews, but I…read morefelt compelled to share my experience with North East Auto Body. I was very apprehensive about leaving my vehicle with just any shop. From the moment I walked through the door, I knew I was dealing with professionals who genuinely care about their customers. The office was clean and welcoming, and everyone I met was professional, well-presented, and friendly. That means a lot to me. What stood out most was the calm, positive atmosphere. Everyone seemed happy and genuinely enjoyed what they were doing. To me, that says a lot about a business and the people who work there. While reviewing my insurance coverage, we discovered that I didn't have rental car coverage. Stephen and the owner went above and beyond to help me secure a great rate, which relieved a lot of stress during an already difficult time. I'm anxiously awaiting the completion of my vehicle repairs, but based on the service I've received so far, I know it's going to look amazing. Thank you, North East Auto Body, for your outstanding service and professionalism. **I will post the results

We had some minor damage to the front of our Porsche and were concerned with trusting it to just…read moreany body shop. They did an amazing job, looks better than when we purchased it. The staff was very friendly and easy to deal with. Would highly recommend

In a recent snowstorm, both of our family cars were damaged by a hit and run driver while sitting…read morein our driveway. My wife's car was hit hard enough to shove it several feet backwards into my car and crack the bumper. I have never had anything but bad experiences using body shops, but my wife found these guys and they were fantastic. Mario was polite, professional, and far more helpful than anyone I've ever dealt with at any sort of auto shop. The folks at State took care of everything flawlessly, dealt directly with the insurance company on everything, handled my wife's car being totaled out, and kept me informed on the progress of my car's repairs every step of the way. I got my 10 year old car back looking almost as good as the day I drove it off the lot. I hope it's quite a while before I need a body shop again but I can't imagine bringing my cars anywhere but State Auto Body.

Thanks to a friend for recommending these folks to me to repair damage made to my car by a hit and…read morerun driver. Steve looked at my car the same day of the incident. Both he and Mario were fantastic to work with. They got me a rental car and had my car fixed quickly. They even detailed it when they finished the repair. I highly recommend them!!!!!

i called about my car wet carpet, he was nice, intelligent and helpful. His address was easy to…read morefind and he met me at the door.

Richard did a great job restoring my hit and run to my rear hatch! A beautiful job was done to…read morematch the color of my hatch to the rest of my baby! Thanks again!!

I called to see if they could fit me in and although they couldn't I received great advice and a…read morereferral to a place that might be able to. Really appreciated how much the owner cares about what he does and his customers.

Dave has been my go to mechanic for years. He's extremely knowledgeable, and will give you an…read moreeducation on what's going on with your car. He won't try to upsell you anything you don't need, and he'll try to find the best solution to save you money, and solve your issue. When you find a mechanic with integrity, you're loyal for life. I recommend him to all my friends and family, and don't trust anyone else with my vehicles.