Wow - can't say enough about Ben. He was kind and patient. My car broke down on the 80 and I don't live nearby. Ben was super helpful, honest, didn't overcharge me and was flexible with me being out of town when my car was getting fixed. I trust him through and through It took him a couple days but worth the patience ! read more

Ben is second to none, for service-quality, value & personal care. Thank you Mr Ben & krew for crossing my path.

Brought our 2019 mazda CX5 to this place because we were getting intermittent notice that battery was low. They thoroughly checked it and found nothing wrong. They did not charge me. So, we decided to bring them the car for an 85K checkup. Very nice people to work with. Better price than taking the car to the dealer. The business is just around the corner (about a mile) from our house. Very convenient. read more

I took my 2017 Audi Q7 to Foreign Autohaus in Folsom and they charged me $362 to diagnose the issue. They said transmission needs to be replaced with estimated cost of $20k-$24k. Aside being shocked that the transmission would need replacing with not even 90k miles on the car, the price to fix it was not worth it. So I towed the Audi to Japanese only and after a couple days of replacing the transmission tray, filter and oil and resetting, my Audi is running again. Cost was $1200 with the oil change. Advise #1- DON'T BUY AUDI's #2- Don't spend thousands on fixing cars that someone like Autohaus that specialize in European cars estimate. read more

I'm sitting in the waiting room as my car is getting an oil change. The temperature in Sacramento is 100 and the waiting room has no air, but that's ok. I went outside and there was a small breeze. I also ate at Jim Boys across the street to take up some time. This is definitely the way to go. Drink and two beef tacos for about $10 and air conditioned. The mechanic also checked the engine and interior air filters and the brakes. Everything passed but may need changing at the next service. read more

This shop likes sending customers to the dealership so they don't have to do much work. They pick the customers they want to help. I will never bring my car there again. I will also let others know not to go to this shop read more

Came in for an oil change and was greeted by the friendly mechanic at the front desk. I was quoted $60 (synthetic w/ labor and included free multi-point inspection) and 30 minutes for the job. Additionally he replaced my cabin filter and air filter for $15 each. The total time was actually about an hour but the price quote was honored upon pickup. The little waiting room is relatively clean but no frills. Bring your own entertainment. The mechanics were polite, friendly, and I learned they have been at this location for 19 years. I think I'll be back since the price was competitive and the people were nice. I'd just recommend taking the time estimation with a grain of salt. **The "24.95" for an oil change sign in the photos on Google have since been covered up, so don't expect that price.** read more

Japanese Only - Waiting room. - Auto Repair Near Me - Carmichael, California

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Not ethical company. When changing our cabin air filter they completely broke our glove box and Never said anything. We noticed it after we left shop and will never go back. read more

Called to see about bringing my daughters 1998 Honda Civic in for an oil change. They said sure, bring it in about 1:30. We dropped it off at 1:00 and asked if we could pick it up about 4 and they said great, thanks for leaving it, no problem at 4. Went home to work for a bit an no call. Waited till 5 and called them - no answer and no way to leave a message. Drove over with my daughter at 5:30 and they said it wasn't done yet. Lots of excuses, none of which made sense given the situation and we picked up the keys and left, never to return. I should have never left the car there - the give away was that I never got a written estimate and the man at the desk was writing my name and phone number on a little pad of paper but never gave a written estimate to even prove I left the car. But I thought, oh well, it's an old school shop and what could go wrong, it's an oil change - how long could it take them, 20 minutes max? Wrong. Do not bring your car here if you value your time. There time seems to be far more important than the customers. To be completely fair, after my daughter had left and I was backing out, the man at the counter came out and said to come back at 9 the next morning and he would do it for free. But this really didn't help since the trust had already been broken. Ho would I know it would actually get done? And who has time to drive back and forth to mechanics that can't get oil changes done in 4 hours? read more

They have always been ready, willing and able to work on my car whenever I have called even with very short notice. They are always reasonable and do a good work. They are pleasant to deal with, very courteous and honest. They are reasonably priced in comparison to many other well known shops in the sacramento area. I highly recommend this shop for any car repairs you may need. read more

Let me start off by saying top gear could not kill a Toyota engine dropping it off a building or drowning it in the ocean. I brought my car here to have the timing belt and water pump changed because the reviews made it seem like an honest shop. Well I soon found the contrary to be true. They took an extra day past when they told me it would be ready, when they finally told me it was ready and I arrived to pick it up, they still had it in the bay with the hood open... When I got in, I noticed grease on my floor mats, and the old parts thrown in the trunk. The car seemed to be running fine for a few months, then one day while I was driving, I heard a loud knocking sound under the hood. I pulled over immediately but it was too late, the timing belt came off and my engine was toast. Smashed cylinders and all, I had to get the car towed back from the bay area 150 miles which was not cheap or ideal. They told me to bring the car in, so I had the tow truck drop it off. When I got a call the next day, they told me the cam pulley broke. I was not happy as you could assume, asking was this something that was installed wrong? (over or under torqued) The owner Ben insisted that they would not have messed up because "They do this job frequently". I try to give the guy the benefit of the doubt saying ok well what can we do to get my car running again. He offered to give me a discount on the labor to put a used engine in. I thought to myself ok well maybe he will try to make it right and do the job well this time. WRONG! So here I am stupidly dumping another $1500 into my broken down car in a lousy shop. After waiting another week for them to take their sweet time to install the used motor, I go to pick the car up. Once again I arrive and they are still working on it, so I have to wait around while they finish. When I get in and drive off, the car is driving alright at first. When I tried to put the car in reverse however, it wouldn't shift properly because they hadn't adjusted it. This is outright dangerous and a HUGE safety hazard. I eventually am able to slam the shifter into reverse and drive it back to the shop where they adjust the shifter. As they are lowering the car down on the rack, He tells me that the transmission is leaking because they didn't install a new .99 cent crush washer. At this point i'm furious, but trying to keep my cool. After driving back and forth to the shop about 5 or 6 times, I finally have the car running again, but WAIT..I notice they have left bolts out of the top of the engine cover and spilled oil all down the front of the engine. TLDR: I took my car here to have the timing belt and water pump changed. Ended up with a blown engine. Had them put in used engine, They installed transmission wrong causing safety hazard and days of lost time and Head aches, ultimately ending in me having to sell my Beloved 1 owner Lexus as is and wasting a down payment on a new car trying to get it fixed. read more

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They do a great job! They are very honest, and show you all the parts they replaced. They're able to work on all kinds of vehicles and I trust them and their quality of work. Sounds like a great, honest family business. read more

Ben and everyone that works there is amazing!! They do such a amazing job and are great with pricing. Always does a great job with my car.

Synopsis: Saved me $2,300 - seriously. Dets.: I took my car in for an oil change at the dealer. I freaked when they claimed my car was leaking oil and would need the engine cover reseated/resealed, which would cost approximately $2,300. I declined, and decided to get a second opinion at Japanese Only. I called and spoke to Ben before bringing my car in. He told me I might need a new valve cover, which would cost about $250. When I arrived today, he introduced himself to me, and, while looking into my eyes, he shook my hand - that means something to me. Well, he examined my car and told me that there was NO leak. In fact, he swore there was no leak. I believe him. There is zero evidence my car is leaking oil (no stains on the ground, etc), and Ben is obviously qualified to make that determination as well. I will be bringing my car back to him in the future for routine maintenance. Screw the dealer. Thanks, Ben! read more

I was quoted $600 for a differential oil change on my 2015 Subaru Outback from the dealership's service department. I only have 33K on my car with very little city driving. I looked up service for Subaru's and found Japanese Only. I went there to talk to them and the gentleman checked it and told me to come back at 45K and he'll change both for ------ $90. Yep, that's fluid and labor. . Unbelievable what the dealerships charge for such a simple service. Another Subaru independent service center wanted to charge me $200 to see if I needed it to be changed and then $550 to change the fluid. Outrageous. read more

I have to write this, 2 weeks ago I tried to change my brake pads and caliper myself on my hybrid SUV and the all the lights came on Tried to bleed the system several times and went to Carmichael Auto repair the next door of this place they said it'll take 10 hrs and also else where around this place one repair shop said they'd power bleed it. Then i stopped by this place Ben said "Power bleeding would damage the pump" and fixed my SUV within an hour. i was shocked and plus charged me way less than any other shops. This is the fair and honest place in auto repair business Very rare to find! I'm in car business too / transporter/ But Ben was honest straight Affordable shop he's running Will come back here again. No place would charge your for bleeding manual and computer reset for $50 bucks read more

DO NOT TAKE YOUR CAR HERE! I took my car here for a new alternator. AS SOON as I left the shop the check engine light came on. 2 days later my car broke down on the side of the freeway. Then he tells me I need a new battery and he gives me an oil change. 4 days later , my car breaks down on the freeway again. Take it back, he tells me I need a new engine because there was no water in the car. I did NOT have these types of problems before my car went to Japanese Only. Horrible. read more

Ben is fantastic. Extremely honest and these days honest mechanics are very hard to find. Excellent work and very reasonable prices. I definitely recommend him to everyone! read more

In response to the 3/1/18 post that this shop is closing, I just confirmed with Ben that they are not closing! I have an older Camry that did not pass smog (1992 with 365,000 miles). Ben worked and worked on this car and performed magic and got it to pass! I have had multiple Camry's in his shop and he always pulls through and saves me lots of money. The shop may not be the classiest around, but they are the best. I would recommend them, and will use them anytime in the future. read more

Owner is very nice and friendly. He always makes sure to get your 100% satisfaction. His price is very fair and reasonable. I went couple times for oil change and took my dad's car for other problem, all I can say he is very trustworthy. read more

Took my Mini Cooper in and was given great service. Theses guys went over and above my expectations. Honest, friendly and reasonably priced. Will be back. read more

Ben is so friendly and knows what he's doing with automotive work, very reasonable pricing very honest on what I needed for my car repairs . I was recommended by a family friends I'll definitely will be back for any future cars maintenance. read more

To start this off, I just want to say AMAZING! My boyfriend and I were heading off on a trip to visit our hometown again and we were in need of an oil change. We found this place through yelp and what you read on is true, the man who helped us was beyond amazing & friendly. & now we're not very familiar with Sacramento but after stopping by this car shop I will definitely be returning again. He also told me other problems that were going on with my car and the price was very reasonable and for sure not a rip off like any other place you'd find yourself at. Got everything done and I can say I left as a happy camper. Thank you again for your service Japanese only. Come here if you want a great job done with your car. read more

The gentleman who runs this garage is among the most honest mechanics and businessmen I've ever met. He worked one my car a couple of years ago, and I remember coming away satisfied by his work and pricing. I don't recall why I didn't Yelp about it then, but after what he did today, I had to give him a positive review. What happened is, I locked my keys in my Mazda Protege at the taco place across the street from Japanese Only. I didn't have my phone on me, and I was racking my brain trying to figure out what to do: Use the restaurant phone to call AAA? Leave my car in the restaurant parking lot - with keys in full view on the passenger side seat - so as to walk home to get the spare? But then I noticed the Japanese Only shop - and that Mazda was clearly listed on the window among the cars they work on. I figured they must keep tools for opening locked car doors on hand, so I meandered over. When I arrived, the owner was the only person there, and he was busily working on a couple of cars. I told him I'd locked my keys in my car across the street and asked if he could help. He asked a couple of questions (make and year of the car), grab several tools, asked me to watch his garage (again, he was working solo - and I was happy to oblige), and then made his way across the street. Within five minutes, he was on his way back, tools in one hand and my keys in the other. He handed me my keys. I thanked him and asked what I owed. He said, "$5." I asked if he was sure - I wouldn't have handed over $40 (albeit a bit begrudgingly). He said, "Yes." I opened my wallet and saw only a one-dollar bill and a couple of twenties. I handed over a twenty. Here's where it gets even better: He said he didn't have change. I told him it was OK; he could keep it - and he (politely) refused! He said I could just go break it and come back. He was totally cool, casual, and nonchalant about it. I brought him a five-dollar bill a few minutes later, which he graciously accepted. That was that. So my plan now is to throw more business this guy's way (even though I have another mechanic that I trust completely): That kind of customer service and honesty deserve to be rewarded. read more

First time customer, and have to say they were very clean, friendly, and professional. Came in for an oil change, AC maintenance, and Coolant flush. Luckily the guys caught that some of my radiator hoses were cracked and needed to be replaced. Overall a positive experience worthy of 5 stars, keep up the good work! read more

Awful experience! After reading reviews I thought this would be a good place to take my Toyota. WRONG. Initially they told me to expect a call with diagnosis within an hour to an hour and a half. I did not receive a call until that evening. I had even called in twice during the day to check on the status of my car. After they told me what was diagnosed, they said I could pick up the next morning. That morning I called to confirm that my car was ready for pick up. They told me it would be ready in an hour. I called again and they said it was still not ready. It was not until the evening that I got a call that my car was finally ready. When I went to pick up my car they had lost my keys. I had to wait for 45 minutes while they looked around their shop and in random cars to find my key. My key was dirty and sticky; so was my steering wheel. Everything had been adjusted in my car. I have never encountered anything like this from a service shop before. Their customer service was awful during the entire process. I asked for a discount for the inconvenience and they only wanted to give me a coupon for my next visit. I will not be taking my car back here again and do not recommend them. read more

Honesty is an important quality in a mechanic and I truly think that Ben at Japanese Only is an honest mechanic. With that said, there were a few other things that has soured my experience here. Misplacing the keys to my car for half a day, over charging for doing a "simple fluid check" (his words) and taking over a week to make a repair that should have taken a day, maybe two days was just the tip of the ice burg for me, and I will not be having my car repaired at this establishment in the future. read more

Sadly I just spoke with Ben the owner, I have a indoor billboard campaign at local grocery stores. Ben told me because his business has slowed down so much, he must close his shop... Very sad to see a good business like Japanese Only, closing... Ben say it aint so !! read more

Ben is the BEST! We've been bringing our family's cars to him for years and trust him to do a good job, the right way, the first time. He doesn't charge any more than what is absolutely necessary and his advice is always FREE. Nice guy! Take your car here once and you'll agree. read more

I loathe finding an auto mechanic. Not because I believe they are all inherently dishonest, but it is often a crap shoot on which ones are and are not. I know enough about my car to be dangerous, but need a pro to do anything outside of an oil/brake etc job. So I was extremely happy to find this place around the corner from me. The owner Ben, as many reviews state here, is a straight shooter. He gave me a fair price on the work I needed done and had it done the same day (not major work, but he had a lot of cars on the lifts, could have easily told me it would be ready next day). I can't say much more than what other reviews have already said , will definitely take my vehicles here from now on. read more

I've had my fair share of horrible experiences with auto mechanics. So I'm always reluctant to trust any of them. However, my experience at Japanese Only was efficient, smooth, informative and honest. Ben told me what exactly was wrong with my car and what he was going to do before he began his work. They have an excellent warranty policy on their services and friendly customer service. I'm very pleased with front brakes, and I will definitely come back again. read more

Ben & his crew(his son & Mr. Farzad) are one of the bests in the town. Professional attitude,very knowledgeable & friendly.I know Ben (the owner) for over 11 years & since my first visit to his shop for a simple oil change,i was hooked!!! I am giving him & a two thumbs up & a bucket of stars. Best of the best to you Japanese Only. R J read more

This mechanic is very dishonest. He charged more than his original bid, he kept my car over 9 hours for a repair that should of been done in less than four hours. Very unprofessional. Beware!!!!! read more

Anyway my car was there for a month when they called and said pick it up, I got about a half mile away and the check engine light came on, they had broke a spark plug, broke my dips stick, they didn't put the covers for the bottom and top of the engine etc etc so I had to call the owner who wasn't there at the time. He said bring it u. On Monday and he will fix everything. He did get the light back off. But that was it I was blown away, oh he also bumped up the price I was suppose to pay by 900.00.. very disappointed read more

This place is awesome and Ben is a great honest mechanic. My husband and I have been taking our cars here for awhile and he always does a super job and prices his work well below what I've had done elsewhere, meaning I'll be back again and again and tell everyone I know to GO SEE BEN AT JAPANESE ONLY! By the way they do all cars. My husbands Durango went into the shop the day before Christmas Eve and Ben called me on Christmas day and asked me if I could meet him at the shop and he would open it up just for me to pick it up! Um yes! Awesome service, this place does what it takes to make people happy. I can go here by myself and not feel like I'm about to get ripped off because I'm a woman. Seriously go here and treat yourself to an honest car repair for a change you will be back. read more

I have been twice and had FANTASTIC experiences there. It's a family owned business. They have honest mechanics, amazing prices and even better customer service. I have recommended this place to family and friends. If you're looking for a reliable, well-priced, honest mechanic- this is your place. read more

Ben is awesome! I discovered this shop over the past year and am so happy that I did! Honest, reasonable and courteous service. Ben is a pleasure to work with and I highly recommend their services. read more

I went to this shop after reading the TREMENDOUS Reviews about this shop being so GREAT.. They went through my glove box.. & didn't even try to hide it. Seriously left it OPEN and My papers on the passenger seat. INCLUDING AN OBITUARY. ?SNOOP MUCH?? At least they know what they're talking about.. LOCK your glove box. read more

I love this place! The owner is very nice and will check any engine light that comes on! Best part it's free:)

This place was great I got a good deal and he determined what was needed for a tuneup by inspecting everything. He even test drove it because I thought it was sputtering but he flushed the transmission. Later I discovered I needed a Motor Mount. read more