David was very helpful and made the car buying process smooth and stress free. He helped us get a…read moregreat deal as a first time buyer. Very helpful & professional. Highly recommend!

bought a car that had a recall with the instar app. was told the part came in and bring it in. I…read morescheduled oil change and was told it was completes with recall. I left that day and someone called me saying it wasn't done. then had to bring it back up there. was told the guy was in to do recall. when I got there, the guy was gone and couldn't do recall. they didn't call to tell me this. after oil change, I heard a clicking noise like loose lug nuts. poor service and communication. no manager on duty to even speak with. I'm very unhappy with this place

I used Mike to replace 2 catalytic converters on my car. He did the 1st repair in a timely manner…read moreand gave me a warranty sheet to send into the company, Cateran and the warranty was supposed to replace the part if it went out before 5 years. The part actually went out before 12 months, and then he alluded that the warranty wasn't worth the paper it was printed on. If I wanted the part company, Cateran, to honor their warranty I would have to leave my car with him for at least 10+ days so that Cateran could get a warranty rep to come out. Needless to say there was no way I could leave my car for 10 days, so I had him replace the catalytic converter again and pay again. In the interim before the 1st repair went bad, I had him replace the 2nd catalytic converter. He used the same parts company, Cateran, and gave me a copy of the warranty to send into Cateran, which I did again. Now that the 2nd CC has gone out before 12months, Mike will not take my calls. Additionally, I have reached out to Cateran regarding their warranty (email response only, no phone#) they have not responded as well. Buyer Beware!!

I had an aftermarket exhaust that another shop installed for me that caused drivability issues…read moreabout 3 years. The issues started showing up after I had the exhaust installed but I wasn't sure if it was actually caused by the exhaust. The issue was the exhaust vibrating during wet rainy days when cruising on the highway severely where it bashes against the chassis causing the car rear end to fishtail where I have to slow down and focus to keep it in the lane on the highway. My personal mechanic helped me confirm what the issue was and showed me on a lift that my exhaust was merely millimeters away from my drive shaft. She showed me the exhaust was mounted kind of crooked and an exhaust specialist can help me correct the fitment. I was disappointed with the previous exhaust shop I had the exhaust installed at so decided to try a different establishment and found my way to Haddad Discount Muffler which wasn't far from the previous exhaust shop I initially got my exhaust installed at. My biggest problem with the other exhaust shop is that the owner just lets his junior do everything practically unsupervised which lead me to the situation I was trying to resolve. The owner of Haddad Discount Muffler took more of an active role. After I described what was happening with my exhaust and showed him where the exhaust was rubbing, he told me what he can do to resolve it. I ask him about the price quote because he doesn't except credit so I will have to used debit, I had to make sure the job was within my means to pay. He quoted me between $100 and $200 which was a safe range for me. I then told him the exhaust tips was crooked, and I can never get them to be symmetrical. He said he can adjust them and spot weld them, so they stay in place. I then finally told him I got new tips in the back of the car and that is when he said, this may affect the price as he has to see how well they fit. Now he got his junior over to work on my exhaust. I was worried as I can never seem to get the people with the most experience to do the work, but the owner took an active role. He told his junior where to cut, where to weld, he shifted everything into place and lined up and measured everything meticulously and kept asking me if I'm happy with where everything was sitting. I was happy to see him measure the distance the exhaust tips sit from each other and how far the sit from the side and top of the bumper. The replacement exhaust tips I have given him to install were much shorter than old cheap tips they replaced. Mike was skeptical that they would fit but I told him they don't need to protrude if they hug the bumper neatly, I would be happy with it. When he was done, the quad exhaust tips were sitting tight and symmetrical within the bumper, vastly improved over the way the previous tips fit. He had his junior spot weld them in place, so they don't shift but allows for easy removal if taken to exhaust specialists. The price ended up being well under $200 and I was very happy with the job.

I recently had a very positive experience at Stone Mountain Volkswagen. I saw a used Mazda which…read morethey had listed online, and I met with Amish Patel to test drive the vehicle. I decided to purchase it as a surprise birthday gift for my daughter. A few items on the vehicle needed to addressed before we took possession. On the day we arrived with our daughter to pick up the car, Amish had the car set up with one of the big bows, so we were able to surprise her. Amish even videoed us surprising her. The repairs and items that needed to be addressed were all completed, and well done. Even though I came in to purchase a used vehicle, and not even a used Volkswagen, I was treated with all the time, attention, and respect, as if I were purchasing a brand new, top of the line Volkswagen.

I have been a loyal VW customer for almost ten years, having owned two Tiguans, and I am usually…read moresatisfied with their service. This time, however, I was disappointed because they did not honor the oil change coupon advertised on their service page. I got in touch with the Business Manager via email to address the issue. The Business Manager proved highly responsive and quickly solved the problem to my complete satisfaction. For this prompt response that reflects positively on the leadership of VW, I give five stars.

This was probably the best experience I've had with a mechanic. The price was good, the…read morecommunication was exceptional. I don't normally recommend places but I do want to say it was a very positive experience.

*** BUYER BEWARE!!!***…read more The car Jonard sold to me looked good & ran well, but when I went to get it registered, I found out there was a lien on it. Failing to disclose an active lien to the buyer before selling it to them is considered a fraudulent sale. I've tried multiple times to reach him about it, but he is ignoring my calls & texts. I texted him and asked, "did you receive my texts?" & he replied, "yes I did", so he is purposely ignoring me, which can only mean he KNEW he was wrong for selling that car to me.

Was looking to purchase a car and wanted it checked out by a mechanic. Seller would not let.me…read moretake it to a garage, so I went the mobile mechanic route. Found B1 on Yelp. Called at 8:30A and had an appointment for 11:30 same day. Expectations were overwhelmed exceeded. Timely, extremely thorough, incredibly knowledgeable, and provided great insight and suggestions. I ended up saving 15% on the used car with the information provided, and I have a list of items that we will need to address. I have heard of these mechanics doing checks and doing a cursory look. B1 Mobile Mechanic shows me that there ARE still honest mechanics out there.

Bought a battery from B1 Mobile Mechanic only 10 months ago, and it's already dead. Now I'm being…read moretold I have to pay another $150 in service fees to replace a battery that's still under warranty. The battery is covered, but apparently standing behind the product and taking care of customers comes with an extra charge. Absolutely unacceptable. I paid for a product expecting it to last, not to be hit with another bill less than a year later. Think twice before doing business here!