I had my main line back up at my house the day after Thanksgiving. Water was coming out of the…read moreshower drain and toilets were gurgling. Needless to say I was kinda panicking. I called Riley's and the receptionist was very friendly. The guys who arrived at my house were also very friendly. They did an excellent job; answered all my questions and charged me a reasonable price. The culprit were tree roots clogging the main line. They snaked the line and restored order to my home. I will be calling them for all my future plumbing needs. I suggest you do the same. TLDR: great service, friendly staff, reasonable price

From the owner: Parks sewer service has been locally owned and operated since 2004. Our knowledgeable staff has…read morevaried years experience in the sewer and septic business and is committed to get you problems solved in an affordable and timely manner.

I called Parks Sewer Thanksgiving night. Told them not an emergency but could they come the next…read moreday. They called early the next day and verified the address for the service call. They arrived on time and quickly set up to unclog main sewer line. Very efficient and quickly cleared the clog and offered recommendations to avoid further problems. Fair pricing for the service. A*****

Thank you for helping me out fighting with SSDI no income and problem with the sewer your a…read morelifesaver

fast, efficient and decent pricing. woukd use them again snd again. Try them you'll be happy.read more

From the owner: Frank’s Septic Service has been offering quality septic service to Southern, Illinois for 40 years. read more

They answered the phone right away and gave me a solid price, not a "range" like another company…read moredid. They also came out the next day! Called before they arrived and on time. Sharp looking black rig. Don Smith might be the funniest and most knowledgeable septic tank cleaner on the planet. He's got a MS in BS or so he says. He didn't have his diploma on him but I believe him. I now know more than I ever wanted to about my septic system and had fun learning about it. Getting turds sucked out of your yard shouldn't be this much fun, but Don makes it that way.

My water stopped draining and they made my call a priority. They were quick to respond and found a…read moremajor blockage to my tank. They refused to let it beat them and worked really hard at clearing my line. I can't thank them enough!

Absolutely great service. Cory was able to schedule service within hours of my call. Our septic…read moresystem was out of service and by mid afternoon it was cleaned and ready for more years of service. We felt very happy with the price and service.

Always appreciate the Zeschke service and friendliness. Enjoyed talking with Cody while he took…read morecare of our septic tank. Was curious about the process so Cody gave me the walkthrough. He's a good hard worker with a great attitude.

Our well went out last year-Kelley's was very busy but worked us in as an emergency. They provided…read morea large portable water tank and hooked it up to our home. We were able to function very comfortably until the well was replaced. Rates were very reasonable and I would highly recommend them to provide service to your home!!!!

I called on a holiday weekend with a house full of family and drains that had stopped draining…read more Kelly's service showed up shortly, at 4:30 on a Saturday, and removed a lot of roots from our pipes. The guys were courteous and the cost was very reasonable, even on a holiday weekend. I highly recommend Kelly's

I called about having some leach field repairs done and immediately they said $16,000. Site unseen…read more I never got a call back, so I called again. When they came out, they almost immediately said the same $16,000. I asked for a written bid to be e-mailed but it never came. I think these guys are crooks. I don't trust them and I won't be using them ever.

Terrible customer service. I called to ask a few questions that the driver couldn't answer. The…read moregentleman who answered the office phone was very aggressive and argumentative. He told me to shove the business up my A$$ and go *uck myself. Would not recommend to any home or business. There are a lot of other good companies in town that charge the same rate and provide good customer service.

After calling four plumbing companies and one showing up he couldn't fix the problem. We called…read moreClean Line sewer & septic service and he got the problem fixed within a hour. He highly recommended them. Robert Pearson Danville

BE VERY CAREFUL HIRING CLEANLINE -- READ THIS BEFORE YOU DO…read more I hired Cleanline to auger my sewer drain because it was backing up into my basement. I had to work, so my wife stayed home for the appointment. The technician started at the outdoor cleanout. He then went into the basement, but my wife was never informed that he would be using the basement cleanout or that doing so would cost an additional $295. She allowed him into the basement because he said he needed to make sure the auger wouldn't hit the toilet. My wife paid the bill by check, and they didn't even leave us a receipt. When I got home, I started the dishwasher and the basement immediately backed up again. The next morning, I called Cleanline's office and had them email me a receipt. That's when I discovered the charges were: * $195 for the outdoor cleanout * $295 additional for the basement cleanout I explained to the office that my wife had never been told about the additional charge or asked for approval. I also had the technician call me back. When I confronted him about not asking my wife for approval before using the basement cleanout, he apologized and did not dispute what I was telling him. I also told them the drain was still backing up. They said their technician had gotten very little tree root out and found a lot of mud. They told me the drain had likely collapsed and that we would need to dig up our yard and replace it. I asked them to run a camera to confirm the drain had actually collapsed. They wanted another $300 to do it. I told them I was not willing to pay them another $300 when they had already charged us $295 for work my wife had never approved or even been told would cost extra. I argued that the $295 should instead be credited toward the camera inspection, because if Cleanline had properly explained the situation and given us the choice, I would have chosen to have the drain camera-inspected rather than have them perform the additional basement cleanout. Cleanline refused to credit the $295 or work with us on the situation. We called another company. They charged us $120 to camera the drain. I personally watched the camera footage with the technician. The drain had NOT collapsed. The second company found that the drain was in good condition and explained that Cleanline had used a small auger that only opened a narrow path through the tree roots, rather than using a larger 3-inch auger that would have been more appropriate. Thankfully, we got a second opinion before allowing anyone to dig up our yard. We could have potentially spent thousands of dollars -- possibly $10,000 or more -- replacing a drain that was actually fine. The biggest problem wasn't simply that Cleanline failed to completely clear the roots. Mistakes happen. It's the combination of the undisclosed additional charge, the drain immediately backing up again, the incorrect diagnosis, and their poor customer service and unwillingness to take responsibility or work toward a reasonable solution. We had to call another company to properly diagnose the problem, and fortunately avoided what could have been a massive and completely unnecessary expense. If Cleanline tells you that your drain needs to be dug up and replaced, I strongly recommend getting an independent camera inspection and a second opinion before spending thousands of dollars.