At a loss at this point. Purchased a new furnace almost 2 years ago from this company. S8nce it was installed it's never ran properly. They have had to come out every season change as the furnace would not kick on and even effected parts on my ac when using in summer. During each trip things were looked at and parts replaced or updated on a brand new unit. Upon one of the trips out, keep in mind this has been installed for almost 2 years, Scott discovered that something on the furnace was wired incorrectly from the original install. They thought it was fixed, and since have had a hard time getting them out to take a look especially after speaking my mind about a lemon furnace. They typically offer amazing service but with all the trouble I've had. I'd expect the unit to be replaced at this point. I'm hoping I have an update with better news to share, but as of today I would be hesitate on a new unit from here
Update. Scott came out immediately, great service as always. Found a new issue with the furnace, got it sorted for now. Just still concerned over reliability on the furnace. Been in 2yrs as of January and has had issues and service every season change since installed. read more