I would NOT recommend Air King Inc. based on my recent experience…read more They installed an Ecobee thermostat at my home on 11/17/25. My furnace was working before they touched it. During the installation, the technician claimed the system was working, but I never heard the furnace turn on, and he stood there waiting for it to start before leaving. I didn't need heat until 11/26/25, and the very first time I tried to use it after their installation, my furnace wouldn't turn on at all. Air King told me the control board was bad, but the furnace stopped working immediately after they messed with the wiring -- not before. The biggest issue is that the company refused to take responsibility for anything that happened right after their work. Based on how this situation was handled, I personally would not trust or recommend this company for any thermostat or furnace work. Ive Also now reached out multiple times to get it fixed and no answer. Even my reviews have been ignored.

terrible waste of time, rude phone service - scheduled a week in advance and then again a few days…read morein advance and they flat out never showed up and STEPHANIE specifically was terrible with customer service and argued with me verbally on the phone rather than trying to help correct the mistake and refused to answer my inquiries further. It's pretty clear they ignored our REQUIRED scheduled appointment and were absolutely shameless about it - after years of being a loyal customer I'm more than happy to take my hard earned money elsewhere and tell everyone I know not to trust or use your services.

I called Becky of Jessie Hearing and Air and received an appointment right after Christmas very…read morenext day. . Rick came out to the home and got the job done ASAP. Their professionalism and courtesy is unmatched !! I thank them so much. They will always be my GO - TO SERVICE PROFESSIONALS. Thank you Becky and Rick !!

DON'T WASTE YOUR TIME! TERRIBLE EXPERIENCE! BECKY THE RECEPTIONIST HAS POOR CUSTOMER SERVICE, RUDE,…read moreAND VERY UNPROFESSIONAL! I scheduled a morning appointment for an ac install. We waited no one showed! I called within that same hour asking if someone was on the way because we were waiting. Becky said she will send someone but couldn't give me a time. Who does that! She didn't even have the courtesy of telling me why no one showed! I ask if she can't give me a time can the tech call at least 15 mins before they arrive. No one showed! No one called! I called the next day to see why no one showed or called. Becky gets on the phone screaming, yelling, and acting very hostile stating they came out 4 times and wouldn't allow me to get a word in! Who actually comes out 4 times and do not bother to pick the phone up once! LIES! We were there and waiting! I ask to speak with the manager and conveniently no one was around! Horrible experience! If you need immediate assistance you'll be very disappointed! I'm beyond disappointed in their service and mistreatment!

Quality stuff from the technicians who fixed my heating. Were very thorough in explaining whats…read morehappening and the remedies and prices. Honesty and integrity are two important qualities to me and they demonstrated it well. Appreciate it yall

Down to earth they came out and got my 20 year old air conditioner in good shape without suggesting…read morethat I buy a new one. Refreshing change

A to Z is a great company. You can depend on them to do a great job! I recommend A to Z to anyone…read morethat is in need of Heating and Air Conditioning Repair.

From the owner: - Bryant dealer (available14 products on website) - Repair…read moreor install any models of furnaces and air conditioners - HVAC according to customer needs - Duct work - Ventilation work - Humidifiers and Air Cleaners - Residential and Commercial - 24 hour emergency service - Service 5 days a week/On call 24 hours a day - Licensed, insured, and bonded - Equipment and parts stocked for quick service

customer service is GREAT! If you have questions or service issues, they are top notch! From…read moresales to service, they are the BEST! J. Thomas

We have used Clayton Sales for all of our fireplace needs for 20 years. The service, selection, and…read moreprice are all great. The showroom is very benificial to homeowners that can't envision what a certain style would look like. Their installation service is excellent and I feel good knowing experts installed the units in a safe manner. They have everything from the basic unit to the very best out there. Clay and Mike are great to deal with because of their many years of experience. We wouldn't use anyone else.

Would NOT recommend this company to anyone. Came later than a set time they were supposed to & I…read morecalled & asked for a free estimate only over the phone. I confirmed with the man before he even entered my home that he was here for a free estimate he told me yes. They apparently sent a tech out who didn't lift a finger or pick up a tool. He was there 5 minutes tops said water heater is old & you probably need new pipes. A week later I received an invoice saying work was done & they tried to blow out the pipes, again not a finger was lifted or anything done to try to solve the issue at all. They are claiming I approved work that NEVER happened & signed signature for me I never signed a thing. & the lady on the phone was RUDE as ever & was calling me a sir on purpose multiple times. This company is a joke & they will scam you !!! Do not trust them especially if you're a female they will take advantage.

In Late August 2022, I called A. D. Binder Company to send out a technician to check out an…read moreexisting water softener to clean it and set it up. The gentleman came out and walk around the softener, did not clean it, did not check the water hardness as requested and did not add salt. Showed my wife more or less how to program it and that was it. Sadly I expected someone with knowledge to check it out, clean it, set it up, adjust it, but that did not happen. I was sent an invoice for services, which I paid in full, though I did mention that the service was not satisfactory.

Shows up when he says he will.. Fast knowledgeable service.. Had cold air blowing in no time!!read more

From the owner: Matheny Heating & Cooling provides reliable air conditioning & heating services in Decatur, IL &…read moreall surrounding areas for over 50 years.

I purchased my heating/air conditioning system from Tica in 1997 and 1999, a Trane unit. It has run…read moreflawlessly, aside from several parts being replaced over the 26 years, to be expected. Recently, some more serious burner issues developed, and I could be facing furnace replacement - argghh $$$. BUT WAIT - the heat exchanger was still under warranty, and was replaced today by one of their service techs. I am so relieved I could almost cry. Tica folks have been only helpful and courteous and prompt every time I have dealt with them. Thank you from the bottom of my heart!

We purchased an expensive Trane system with extended warranty purchase that's still good thru May…read more22, and it took their main guy Brian over 6 times to figure out it was a thermostat issue. We informed them in the beginning that we can't get WiFi in the country but they still installed the wrong thermostat. I have called and called them over here for several years and they finally figured out it was a thermostat issue and now the heat pump went out in early June 2021, and we are sitting here waiting for them to come and fix the system in this hot heat and the house gets up to 88° in the daytime. This is not right. Waiting for 2 weeks!??? Come on! We are hot and furious.