Our well went out last year-Kelley's was very busy but worked us in as an emergency. They provided…read morea large portable water tank and hooked it up to our home. We were able to function very comfortably until the well was replaced. Rates were very reasonable and I would highly recommend them to provide service to your home!!!!

I called on a holiday weekend with a house full of family and drains that had stopped draining…read more Kelly's service showed up shortly, at 4:30 on a Saturday, and removed a lot of roots from our pipes. The guys were courteous and the cost was very reasonable, even on a holiday weekend. I highly recommend Kelly's

Kent was so wonderful to work with! I always gravitate towards local repair men vs big companies…read more Kent was knowledgeable, very reasonably priced, and I enjoyed chatting with him. He lives in town and has been doing sewer/drain repairs for many years, he's seen everything! Give him a call!

Nathan did a great job! Highly recommend them. Reasonable price. Another company could not clear my…read moredrain. He got it done quickly

I would like to thank Rooter-Matic and specifically Nathan for the outstanding work performed at my…read moreresidence on 4/16/2024. In addition to being very respectful, he greatly exceeded expectations with his knowledge and work ethic. A 5+ review. Thanks again Nathan! Mike Thomas, Pekin IL.

I called them for an inspection for a leak inside my condo. They responded fast and scheduled an…read moreinspection quickly. Michael came and did and expecting and communicated the results clearly. I'd use them again. Recommended.

My wife called this company for service and I guess got no quote for price. I asked for a simple…read moredrain cleaning of a single drain from a clean out in a full height basement. They offered a discount but charged $500 for 15 minutes of work. Other companies offered the same service for $99. My recommendation is use another company as this company is incredibly overpriced.

Called this morning to get my septic tank looked at. Ron showed up early and ready to go. He…read moreemptied our septic tank but also took the time to suggest we use a water jet to clean out downstream. The water jet fixed our draining issue. Thanks for the quick and knowledgeable service.

Terrible service. They charged us $250 just to run a camera when I had another reputable company…read morestate that the camera should cost under $100. Based on the truth of the reviews and the experience I won't ever call this company again even in an emergency.

I called with a simple plumbing issue, and without asking me any questions to further elucidate the…read moreproblem, they said they couldn't help me and referred me to a septic and sewer company, who came out and removed hair from a few drains. I ended up paying $560 to have hair removed from drains, which a plumber certainly could have fixed for far less money. Quality plumbing should not assume the general public has plumbing knowledge, and instead ask them a few questions before referring them to a company that charges more than twice as much.

We recently needed to have a leaking pipe in our crawl space replaced and Kip from Quality Plumbing…read morecame out and did a great job fixing it. He was personable and professional. And the final cost came in less then what we were anticipating. I will definitely be calling on Quality Plumbing for any future plumbing needs.

We previously hired Pierson Plumbing to come out and move Adrian that was in the middle of our…read morebasement floor into the utility closet so that we could put down carpet. They were reasonably priced. I found them very competitive other places, but the difference was the price was a bit lower, and the customer service aspect was incredible. I love that they get along so well with my husband and he really enjoys when they come out to work because he gets to talk shop with them. Are you just have them come out for another project that I'm so excited to get started because I know the work will be incredible

I needed my Water Pressure Valve replaced. The water had been running good for a couple of minutes…read moreand then went to a trickle all over the house. They did a great job of the new installation and everything works great. Their prices were reasonable. I am very happy with the work

Had sewer issues that the first service could not fix without putting in a cleaning trap at an…read moreastronomical price. I called A&B and they sent Brendan. In a little over an hour he fixed the issue. Brendan was great...kind..helpful and gave me tips on maintaining the line. That says to me they care about their customers. The office staff (I cannot remember her name) , was very kind and reassuring. She also gave me a senior citizen discount. This service saved me thousands of dollars and I will always use them in the future. I was happy I got to talk to the owner to express my gratitude. He was a very nice guy. Fantastic company!

We needed our septic pumped ASAP and I'm so glad Hunter had a fast response to our message. Brendan…read moreshowed up and got to work. Super friendly and was able to answer my questions about the septic as well. Would definitely recommend

Update to November 20 review November 21, 2025…read moreToday I was contacted by Brandon at Mike Williams who said they wanted to make things right. He asked me what I thought was a fair price for the service and I named an amount that was in line with the typical prices I found during my internet searches. Without argument he agreed immediately and refunded me everything over that amount. A very substantial refund. Brandon was very nice and very helpful. It took a while and a lot of effort to reach the right person but Mike Williams made things right.

I was quoted about $900 for something that even the most expensive companies charge $300 for. When…read moreI asked why the quote was so high ( I had used Roto-Rooter previously for the same issue at a different residence) I was told because they don't "specialize in plumbing". The company van we were standing in front of had plumbing in big black letters directly at the top. I decided against their high quote and was still out of $100 for them coming out to give me an estimate which made it all feel like a scam. The technician was pretty nice but I do not recommend Mike Williams. I gladly payed the $300 for Roto-Rooter to come out.

I had my main line back up at my house the day after Thanksgiving. Water was coming out of the…read moreshower drain and toilets were gurgling. Needless to say I was kinda panicking. I called Riley's and the receptionist was very friendly. The guys who arrived at my house were also very friendly. They did an excellent job; answered all my questions and charged me a reasonable price. The culprit were tree roots clogging the main line. They snaked the line and restored order to my home. I will be calling them for all my future plumbing needs. I suggest you do the same. TLDR: great service, friendly staff, reasonable price

From the owner: Parks sewer service has been locally owned and operated since 2004. Our knowledgeable staff has…read morevaried years experience in the sewer and septic business and is committed to get you problems solved in an affordable and timely manner.