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    Jan's Med A Car

    2.5 (45 reviews)
    Open Open 24 hours

    Services - Jan's Med A Car

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    On March 25th, 2024, at approx. 11:30am I went to pick up my vehicle at the towing company. When getting my vehicle from Larry, the tow man, at the left side of the lot. I first noticed the wide empty area the lot was that day, but I didn't see my vehicle. Then I asked Larry if he knew where my vehicle was situated. Apparently, my vehicle was hidden behind by a huge white van. I asked Larry why this Van was pushed against my vehicle when there was an enormous space to place that van elsewhere. He said he would remove van from my vehicle, and apparently the van could have been driven but Larry said he could find the keys so he used the tow truck. Upon looking further I noticed that the van was so pushed up against my vehicle, and my vehicle's tires were dragged up with force, almost hitting another vehicle up front of mine, and all the pictures will show my evidence of this event. I went immediately to the office and complaint about this. I went outside of the office to wait for person in charge to resolve this matter of this un-necessarily damage to my vehicle. That's when same person Larry came out and looked at the damage, and said "how do you want to settle this?" I told him obviously my vehicle didn't have this specific damage in the rear of bumper. I told Larry that damage was not there originally, and we made a verbal gentlemen agreement. He asked how much money it would take to end this ordeal that was caused inside the lot and by him, which Larry went on to state he had been there 40 years at company working there. I asset the cost would be between $150- up to $300 at most by any repair shop. But we decided on $225.00 to end this discussion. Larry agreed and stated he would leave the money with desk to be given to me by tomorrow. Larry went inside the office, and that's when two other guys came out, and I tried to get their names, and possibly their position there at towing company, but no one was giving that information, like it was top secret. Anyhow this short man looked at the front of my vehicle and all other places before looking at where the damage I had pointed out from the beginning the rear bumper, which was the back area of the vehicle. This short guy spoke there, I imagine was the boss, because he said directly "take me to court," "take your car, it's a piece of shit," and then continued to say "go fuck yourself, "To state he wasn't going to pay would have been enough of decision to make or even say. But going further to insult my vehicle, and in front of my family was completely un-professional for a businessman to act, rude and vulgar.

    Waiting to get our tires changed

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    3 months ago

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    5 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    Jon D.

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    2 years ago

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    4 years ago

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    6 years ago

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    5 years ago

    Have had poor experiences at this location. Takes forever to finish a job and the staff is rude

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    8 years ago

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    11 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    9 years ago

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    8 years ago

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    RJ D.

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    7 years ago

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    RJ D.

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    13 years ago

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    9 years ago

    Third time here for NY inspections. Good customer service on the phone and in shop , got the job done on time... I am a happy customer

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    14 years ago

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    13 years ago

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    7 years ago

    Received prompt and friendly tow service from I-87 to Woodbury Commons area.

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    8 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    12 years ago

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    Jon D.

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    9 years ago

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    11 years ago

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    9 years ago

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    15 years ago

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    10 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Jan's Med A Car

    Review Highlights - Jan's Med A Car

    Found Jan's Med A Car through AAA when I ended up on the NYS Thruway with all my panel lights on.

    Mentioned in 6 reviews

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    Buckwild Towing

    Buckwild Towing

    (32 reviews)

    Considering the nature of the business, these gentlemen are very well poised and very understanding…read moreespecially when you waltz in there like a screaming banshee demanding that they give you your car back and accusing them of extortion.... needless to say, that wasn't one of my finest moments but I must give credit where credit is due. They they answered all my questions clearly and concisely and went over the charges line by line. I really appreciated their demeanor and once I calmed down, we had a couple laughs. That certainly isn't the easiest business, because people are usually in a panic or enraged when they come into that office.... No one ever really plans on having to pick up their car after it's been towed or impounded, however, should you find yourself in that situation with this establishment, rest assured that they will take good care of your car and give you exemplary customer service even if you verbally assault them.

    This company is completely unprofessional. I've been trying to get in touch with them to get a…read moreparking permit for the new complex I just moved int to, so that I CAN AVOID BEING TOWED. Every time I call it's like I'm calling someone's personal phone number, they never answer with the name of their company it's always "What?" Or "Yes" which made me believe I had the wrong number the first few times. And then when I state my reason for calling them they just hang up on me. Wtf?? I'm just going to assume I don't need a permit. They better not touch my car.

    Jan's Med A Car - autorepair - Updated May 2026

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