I would like to comment on posts from Michael L. and Mei N. I am the buyer that they are speaking of and I found Janna to be a complete joy to work with. The community management nor Janna had anything to do with my wife and I not buying their home. It was actually the seller's and their agent that was the problem. The home they are talking about was too large for the lot and it needed to retrofitted to accommodate two mid-size vehicles in the driveway. After the county building dept. had advised me of a solution I then cleared it with the community management. The seller's however refused to allow me and Janna into the home so I could see how the retrofit could be completed. After a number of phone calls and and emails to their agent that were not returned we eventually gave up on buying their home. Janna helped us sell our house on Greenbriar Place and it went smoothly and without a hitch. My wife had Ovarian cancer and it was very important that we move. Janna made that happen with as little stress on my wife as possible and I will be eternally grateful to her for that. Janna helped us find a new home and she made sure that the escrow on the new house closed just one day after the old house closed. This made the transition to the new home seamless. My wife passed away 3 months after we moved and that is why we had no time for unresponsive agents or difficult seller's. Janna was a professional at all times. The seller's agent on our new home told me that Janna was an absolute joy to work with and she hopes to work with her in the future. Janna still contacts me to see how I am doing. She gave my wife a special house warming gift that still hangs in my house today and always will. read more

Look no further than Janna Piper Real Estate! We love her and we know that you will too! If you are ready to sell your home, please do not hesitate to contact Janna Piper! It was the absolute best decision that we have ever made! My husband decided to retire in November of 2014, and we planned to relocate from Southern California to Arizona. Janna is a neighbor of ours and approached us one day to introduce herself. We liked her immediately! So when the time came to sell, we gave her a call. From the moment Janna put our home on the market, she was with us every step of the way. She worked extremely hard showing and promoting our home, and she was available to us whenever we had a question, a fear, an idea, or when we just needed a little heartfelt assurance that everything would be fine. Her bright, genuine smile always made us feel that she truly cared for us and our best interests. I cannot say it enough...when you make the decision to sell your home, do yourself a favor and contact Janna Piper Real Estate. I promise you will not regret it! Thank you Janna!!!! read more

After reading reviews we hired Janna as our realtor to sell our first home of 29 years. It had been rented out for the past eleven years. If you are selling your primary home then I can recommend Janna to be able to manage the simple sale. However, I 100% highly and strongly suggest you hire another realtor to sell your rental property. She almost cost us a $40,000 loss of profit because of her choice not to share her professional knowledge with us. When we were signing the sale contract with her we told her we understood selling primary homes, we sold two homes in our 34 years of marriage, but we needed help understanding selling a rental property. The profit of this home was going to be our retirement. We asked her to explain capital gains. She repled she could not advise us. It should have been a RED FLAG! Why didnt she answer our question? She seemed so professional we signed the for sale contract, the house sold. A couple of minutes after we signed the closing contract she asked us if we by any chance talked to our tax agent about capital gains. We reminded her that we had been out of town for the past 3 weeks. She took the signed contract with her and left. It was a week later that we found out, not by her, that we had two choices: buy another property equal to or more than the sale price of our home (a 1031 exchange) or the IRS would tax us $40,000. It was later that we discovered she was aware of this and chose not to disclose this vital information to us. When we spoke with her on the phone to ask if we could cancel the sale, her response was direct and to the point. The sellers and realtors involved could sue us for breaking the contract which would cost us almost the same as the IRS would tax us. When I told her I was going to write a review on Yelp she said she would never sue us. Then, why not help us? So, our first home after all those years of happy memories ended with a depressing day when we felt forced to sell it. This could have been prevented if Janna had simply been the expert we thought we hired and understood the difference between giving a client advice and giving her client her knowledge. After all, isnt that why you hire a realtor? read more

As a second time home buyer who had a poor real estate agent experience the first time, I was hellbent on finding the best possible agent to represent the interest of my family the second time around. I am also by nature skeptical, impatient and extremely demanding. I had a few interviews with Janna and I instantly knew that she would be the right fit for me. We had a situation where we had to sell our existing property for as high of a price as possible while buying a new property for a good price on a contingent offer. Best practice and supposedly conventional real wisdom would be to avoid contingent offers - throw best practices out of the window because Janna can make it happen! Highlights of our experience: - Great pulse and knowledge on the state of the market in a particular local area. Information is power - Negotiation chops through the roof. Multiple times achieved best case scenarios and knew how to psychologically and logically play the game - Fanatical work ethic and extremely available - Very, very honest person on both sides of the table - Super smooth real estate process - Docusign 80% of docs via email to expedite all of the real estate red tape which I appreciated since I am very busy. Huge deal to sign docs on the phone while on the go. - Still using her network of referrals/contractors to this day - Navigated roadblocks and obstacles w/ ease, poise and experience In the end we sold our house for a great price considering the market and bought a new property in Orange County without a hitch. Truly a 5 star experience. read more

I've purchased two homes with Janna as my Realtor, and my experience couldn't have been better! With all of the excitement that goes along with buying a home, I was willing to offer over the list price to secure the property. Janna, with her expert knowledge and experience was able to judge the property, seller, and market and my offer was chosen without having to offer above the list price. Janna negotiated favorable terms with the seller, and asked the seller for concessions that I didn't even know that I needed. For example, I never thought a home warranty would benefit me until just today, a plumbing issue necessitated a service visit from a plumber. A job that should have cost me over $200 was reduced to the cost of a deductible. Janna was able to help me close the deal in just 24 days! After helping me purchase my second home, Janna helped me lease the first property that she helped me buy. She helped me find suitable renters in under 30 days! I am so very thankful that Janna helped me with this process, and would highly recommend her to anyone looking to buy a home. read more

I recently purchased my beautiful home in June with the amazing help and guidance of Janna. She was so helpful and down to business and towards the finish line she really fought for us to close the deal. I was so pleased with her expertise and so glad I found her on yelp! read more

Janna McRoy- Solid Ground Real Estate - Day 1... - Real Estate Agents Near Me - Post Falls, Idaho

There isn't enough I can say about Janna. For starters, she is amazing!!! My wife and I were very new to the home buying circuit and wanted a realtor that was going to take the time, show us, and discuss each step of the home buying process in full detail. Me, being very detailed oriented, nit picked everything that i could and almost spoke to Janna on a daily basis. She always answered my calls or text messages. If you are a 1st time home buyer or this is your 50th home, there should be no doubt that you should pick Janna Piper. My wife and I couldn't have been happier with our home and the process went so smooth and stress free!!! Thanks Janna!! read more

Janna was great! We needed a house to rent on a very short schedule and had to coordinate it all long distance from Texas and then on a short 2 day trip. Janna was available at all times and had tons of information. The market's super competitive and when we found the house we really wanted. She went to bat for us and we got it over 4 other applicants! Janna's professionalism and willingness to work her hardest to get you into a home you love will win you over. We tried many different realtors before trying yelp and finding Janna; nobody else had time for us with our short schedule. Then Janna came through and I don't think we would've found our great house without her. Call her now, you won't regret it. read more

Janna helped us sell our rental home earlier this year. The tenants in the home were very difficult to deal with and did not keep the house in good condition... this limited us to what times we could show the house to potential buyers. Janna was on top of it and kept me updated constantly. Our home was sold fairly quick and for the right price. We couldn't be happier given the situation! read more

This review is highly overdue! But that's mostly because we've been so busy unpacking in our new home! Janna is not only an amazing realtor but an amazing person. Seriously, she feels like family to us now. We were VERY needy clients... texting, calling, and emailing her allll the time. And she made time to go on 4 or 5 different outings to look at houses with us, at Least. It was time for my mom to sell her house and for us all to buy a new one together. We had very specific needs and wants and Janna was able to cater a list of houses super specific to exactly what we were looking for and allowed us to pick the ones we wanted to look at from that. My mom owned her previous house for over 20 years and hadn't really done any updates to it. Even though it wasn't in the best shape, Janna had buyers lined up for it super fast and got us a great price for it. When it came to buying, Janna can get to ANY house. We started looking in Rancho Cucamonga but wound up actually getting a beautiful house in Northern Fontana. Even though there was another bid on the house, having Janna on our side greatly swayed the home owners to sell to us, and at a lower than asking price! There was even a legal matter that came up regarding my mom's previous house, and we thought we'd have to hire a lawyer to sort it out. Not the case! Janna even super-starred her way through fixing that for us in minimal time. Seriously, she's a HERO! Your search for a realtor is over. You will not find a better one. She is incredibly PATIENT, generous, kind, and business-savvy! You want her on your team. We can't imagine ever having a different realtor! I would recommend her to anyone looking to buy or sell, and if we ever are in that position again, I'd call her without a second thought. Love! read more

Janna McRoy- Solid Ground Real Estate - Janna, my mom, myself, and my fiance all in front of our beautiful new home! - Real Estate Agents Near Me - Post Falls, Idaho

Relocating from Indiana to Idaho was such a daunting task, especially with the state of the market we were buying in! Janna went above and beyond for us, and I'm so thankful for her. She knew what it would take to get an offer accepted, and we were able to find our house in one day. Even after the sale is complete, Janna is available to answer any questions about and offer resources for this new area we're living in. I would 10/10 use her again. Thank you, Janna! read more

I thank God I found Janna!! Before working with Janna, I worked with another agent who sounded 'cheaper', but was a complete failure to take care my property and get a tenant. So, if my math is correct, Janna is actually a much better deal because with the kind of work that she does, she can signed me up with a well qualified tenant in a much shorter time (2 weeks as opposed to 2-3 months). She got us a list of 15+ tenant applications in just a week! This is also the first time I'm owning a property in Heritage Village area, and it's a plus to work with Janna since she knows the market area very well. Throughout the whole process, she's very prompt, courteous, and super helpful in answering my questions in minute details. She gives a lot of helpful tips such as what I should change and what I can keep (to save myself from more expenses), what would be important for the tenant, what would be acceptable for the tenant, etc. All in all, I'm very, very happy with the work that she's done, I only wished I hadn't wasted my time with another agent and work straight with Janna. Btw, Janna works with a property manager, Daryl, who follows up doing the property management work. At first I wasn't sure if this would be good for my property, but I'm so glad that Janna must have screened the people she endores and works with, and her chosen partner has worked outstanding as well. If you want quality work, trustworthy agent, peace of mind, and fast result, I'd definitely recommend her. Thanks Janna =) read more

Working with Janna to sell my home was fantastic and worry-free. Her marketing was spot on and generated multiple offers. Janna's experience in evaluating offers saved me much time and money, and she truly went above and beyond to get me the best deal for my home. I lived out of the area so Janna ensured I was always well informed and updated with the progress and all my questions were answered quickly and accurately. She worked hard and long hours and was always available. I highly recommend Janna's services to family and friends. I have had several experiences with real estate agents, and Janna is simply the best. read more

Our house was in a very desirable part of Rancho Cucamonga but it needed quite a bit of work to have "curb appeal." I had 3 agents come visit to advise us how our money would best be spent on improvements to get top dollar in the sale. Janna was the only agent of the three that gave any helpful advice...and it turned out to be excellent, very profitable advice indeed! Before I even agreed to use her as our agent, she provided me with a very detailed list of things that needed work, things I didn't need to spend money on, and even gave some decorating ideas that were helpful and provided some references for contractors that did good work at reasonable rates. We followed her advice, worked hard on the remodel and turned our $30,000 remodel investment into more than $100,000 profit from the sale. So, clearly hiring Janna was a good decision financially, but let's be honest, selling a home can one of the most nerve-wracking and stressful things you will ever do. So how did Janna perform in that regard? She handled everything beautifully. The buyers agent was highly emotional, demanding and sometimes unreasonable. Janna handled every aggravating situation in a very professional manner, always protecting our financial interests. Janna is patient, kind, thoughtful, and will make you feel like your best friend has your back the whole time! There is one poor review here and like that reviewer, I was a little frustrated when Janna refused to overstep the bounds when asked to provide advice that was outside of her scope of responsibility, BUT she is not a CPA or tax advisor and like a real professional, will recommend you seek advice from someone more qualified (which that reviewer unfortunately did not do). Believe all the reviews here, Janna is amazing! read more

Janna has completely changed our lives for the good. There are not enough words to say thank you. In March this year I decided to find a Realtor to see if there was any hope of buying a house for me and my husband. I found Janna here on Yelp by chance and after reading all of her 5 star reviews, I decided to send her a message. During the recession, we chose to continue making the payments on our condo thinking it was the right thing to do. We found out how wrong we were. We watched people walk away from their mortgages and then be rewarded with new loans for new homes. Meanwhile, we'd never missed a payment, we have good credit, make good money, etc. and the banks would tell us we were a risk because we didn't have enough equity in the condo. Seriously? We did the right thing by keeping our accounts in good standing... and we're the risk. What kind of backwards world do we live in? Janna responded to my message immediately with no doubt that she could help us. Within a week, she came to our condo, set us up with her finance guy (who is also awesome), had us approved for a loan and started looking for our new house. By the end of the month, we had chosen a house and were in escrow. We moved into our new home at the beginning May. Now we're in June and we love the new house. It's taken us a while to decide if we wanted to rent the condo out or sell it. Either way, Janna was right there with us to help us either get a renter or a buyer, whichever we chose to do. On June 10th Janna listed our condo for sale. Today, June 15th, Janna got us a cash offer for our full asking price and we're heading into escrow again tomorrow. Thank you Janna! read more

Janna f..that's how I remember you at Western world financial right out of Pomona ca..can't belive its been that long.. I remember when she used to to just modular homes... Congrats on business guess you fooled Darryl Ivan and Albert.... Good you stuck in the game... You were stubborn but well worth it good working with you janna f read more

Absolutely horrible experience trying to do business with Janna. Things started out wonderfully with Janna. She showed our home the first day it was on the market, brought in a solid offer, pleasant to work with, etc., but then things took a turn in the opposite direction. The buyers that she brought in to buy our home were not advised well and poorly prepared by Janna before going to their meeting with the management of our home's community. That was when the deal started falling apart. The couple that wanted to buy our home didn't get accepted to purchase the home because of their complaints about our home to management; this was the home they wanted to buy! This turned into them not getting approved by the community to buy the home. Following a quick email saying that the deal was over, weeks later, we'd receive sarcastic, rude, demeaning emails about how awful my wife and I were because we did not "accommodate" her buyer's demands (the things they complained to the community management about, which is why the buyer wasn't allowed to purchase our home). read more

Janna Piper is a true real estate professional. She is honest, straight and stands behind her words. No games. Great availability and communication. Great understanding of the local market. We purchased new construction in December of 2014 with a target completion date of May 1, 2015. We have purchased new construction once before and were familiar these dates can slip, especially when building through the winter. We then yelped real estate agents in our area, and Janna came back with the most positive reviews. We asked her to come out in December and work up a package for our current house. Obviously, everyone wants to sell their house for the highest number possible, but very high on our list was to try and avoid moving our family twice. Janna understood and explained the different ways we could avoid that and felt we were in a pretty good position. After meeting her once we didn't need to interview anyone else. She checked in with us over the next few months to track progress of our new house, no pressure. Once the new house had a pretty solid close date, we picked a date to list the property. On the very first day she came back with offers over asking. After 4 or 5 days on the market we had many offers to choose from over asking. Janna helped us find the offer that would be best for us ie..Non-contingent, willing to pay over appraised value, lease back until new house was finished, solid buyer etc... She ended up representing both sides and everyone walked away happy, true ethical real estate agent. For us - Janna removed a lot of stress from a very difficult, and fluid transaction. I highly recommend Janna Piper and her team !! read more

Look no further for your real estate needs. Janna is the hardest working agent around. She sold our condo last year (getting a full priced offer the night before it was even listed for sale!) and then helped us buy our first home together last month. She went to bat for us to make sure we won the bidding war for this house we love so much. I'm confident that we got this home because she worked her magic with the sellers agent and made sure they considered us first. Yes, she is very busy, but she never makes you feel like a burden and is always very responsive. We don't plan to need her services again for some time, but we wholeheartedly recommend her to others and she'd be the first call if we have the need for a realtor in the future. read more

Janna Piper has integrity and honesty when she deals with her clients. I did a home inspection for her clients (I was hired directly by her clients) and she agreed to disclosed all findings regardless she closes the deal or not. She was very professional with me and my clients at all times. Janna rather have peace of mind and good sleep when she closes her deal. This is very rare as for a Realtor and this is why she has been in the business for more than 15 years. read more

I worked with Janna to rent my condo in Rancho Cucamonga and it took her only a couple days to find a list of potential tenants and once my wife and I decided on a tenant, they moved in within a few days. Previous to hiring her, I had used a property management company in Upland to rent out my condo and they were more expensive and unprofessional (calls were not returned until a couple days later and not once but multiple times.) On the other hand, Janna was a pleasant person to work with, her cost is reasonable, she returned calls within the hour, and did what she promised above and beyond my expectations. I highly recommend her to my friends and family. If you are reading this review, you will not go wrong in choosing her for your real estate needs. read more

Janna was absolutely great to work with! Responsive, knowledgeable, and an excellent communicator. With the purchase relying on another sale to close there were TONS of moving parts, but she was always on top of every detail, and always keeping me in the loop. I can't say enough, she does excellent work! read more

I would highly recommend this realtor! She was very friendly and professional, and helped me sell my condo very quickly, for the asking price! I was really surprised how quickly it sold-Janna made it happen. It was so nice to be able to trust her to do all the leg work, and then explain it to me in layman's terms so I could understand everything. The sale went very smooth. We also purchased a townhome through her, and she did a great job negotiating the price down for us. No problems, A++ realtor! Thank you Janna! read more

An elderly friend had to sell her house and asked me to help her find a good realtor. After speaking with Janna, I looked no further. She knows the area, has tremendous experience selling homes, and, maybe most importantly, has a warm and enveloping personality that I knew my friend would appreciate. Kudos, Janna! read more

I have worked with Janna on over 100 real estate transactions, and she is the best! She is highly ethical, and works extremely hard for all her clients. I will refer all my clients to her whenever the need help buying or leasing a home. read more

Janna is incredible! She goes above and beyond what is expected of a Real Estate Broker. She is 100% committed to your wants and needs and will definitely look out for your best interest. The time and care she takes for each of her clients is extraordinary. She exhibits honest and clear communication throughout the process and after closing. In my profession, I have worked with hundreds of Real Estate Agents, but would only recommend a handful of them. If you're looking for an agent in San Bernardino County, Janna is the perfect choice. I'm truly looking forward to our next transaction together! read more

Janna was great. I was updated regularly regarding my rental property. I felt all my concerns were addressed. I felt that Janna was always on my side and not out just to get a deal signed. Thank you, Janna, for your professionalism and service. Now if I could get contractors to give me this level of service, that would be great. read more

I've used Janna's services twice and have been nothing but happy. The first time she got me a renter for my property. She found tenants quickly and did a thorough background check. The second time was when I decided to sell a property in North Fontana. She knew exactly what to do to market the property and how to set the price. I had multiple offers come in. She steered me in the right direction. She also knew what repairs were reasonable to fix and what were not. As far as the repairs she recommended, she helped by arranging the repairs. She took all the hassle out of selling my home. Working with Janna was a great experience! read more

We just closed escrow today. Thanks to Janna, we were able to close in 14 days, with an offer that was over our asking price. She was quick, courteous, always made time to answer questions, even at dinner time; which happened to be 10 at night. We can not recommend her highly enough. Thank you for the excellent service. read more

Jana is the BEST! She is a true professional. I am in the process of retiring and my husband and I are building a home out of state. Jana had sold a neighbor's home and they were impressed with her so we called her. As soon as we met with her and listened to her marketing plan we listed with her. I am a commercial escrow officer and know first hand what can happen if you are not working with the best qualified agent....Jana is a true gem. Our home had several offers and we closed escrow within 6 weeks from the day we listed our home. Jana is knowledgable about the market and gets things done! I would definitely recommend Jana to anyone looking to buy or sell a home. read more

Janna help me find a property to lease. She was very helpful , always available to answer my questions and work very quickly to get us into a home right away. I highly recommend her she is very professional and honest. read more

Janna exceeded all expectations and made what could have been a difficult time and sale dealing with my moms estate and the sale of her home smooth comfortable and as quick as we wanted. She is a good listener and able to work well with diverse types of people ( my husband and I - LOL) She was easy to contact, quick to respond, dependable and she made the process simpler then we thought possible and exactly what we needed. She will continue to be my contact for all my real estate needs. read more

Bought our first house with Janna, it was such a wonderful experience. We had heard so many horror stories about the process but with Janna we felt at ease. She obviously knows her stuff and has a friendly disposition. We wanted to know all the details and steps involved and had questions on everything, she handled them all and really taught us a lot about the process of buying a home. Most importantly, she follows up, stays on top of everyone involved and gets it done. We are SOOO happy with our new home. Thanks Janna!! read more

If you're looking to buy/sell a home in the inland empire, look no further! I found Janna on yelp a few months ago and contacted her since to represent me in buying a new house. I was a first time buyer so i did not know what to expect. Janna went above and beyond my expectations to make sure i got a house i was 100% happy with! She kept me updated throughout the entire process and made me feel very confident of my home purchase. She was a BIG help and im so glad i chose Janna to help me. I will definitely be contacting her again for my next home purchase. Thanks for all your help! read more

My mother was looking to sell her house and move to Vegas with me. I looked up a realtor in the San Bernardino area on Yelp.com. I liked the reviews I read of Janna and contacted her to set up a time to meet. We met with Janna on a Sunday and by Monday we already had two offers. The selling of my mothers house was the quickest and easiest process. Janna meet our expectations and exceeded them as well. I would highly recommend her to anyone. read more

I have bought a home, but never sold one before, let alone as the executor for my parents' trust. Between their deaths, settling their affairs, taking care of the estate, and coordinating between family over everything, the last thing I wanted to do was worry about selling their house. I'm so thankful we found Janna on Yelp. I can't imagine going through the process without her help, guidance, and kindness. We actually interviewed four Realtors to decide who to hire, and Janna stood out clearly as the best choice because of her demeanor, professionalism, knowledge, and the plan she had to sell the house. She was prepared for our meeting with an advertising plan, a complete analysis of the value of our house and the comps, and a sales strategy that she said would encourage a bidding war (which it did!). Another thing we liked was that she would only bring pre-qualified buyers to us for consideration. That way we wouldn't think the house sold and then realize 30 days into escrow that they didn't have the funds or a loan. The house sold in four days, but she kept other offers in her back pocket in case the sale fell out, which unfortunately, it did the first two times it sold. Both times the buyers wanted repairs that we didn't want to provide, so they backed out. Fortunately, the third sale, the highest off of them all, wanted no additional repairs, and the sale went through easily. They ended up paying significantly over market value as well, and the whole process took about 3 weeks. We did a 30 day escrow. Janna was always available to us, answered every question my novice brain could think of, and addressed every concern we had with patience. Not long ago I sat down with Turbo Tax and came to the realization that I needed an esimate of the value of the house at the time of Mom's death for taxes on her estate. Uh oh....How do I get the value on a house for August of 2014? Janna to the rescue! I called Janna on a Saturday afternoon thinking I'd leave a voicemail. She picked up immediately and remembered who I was even though it has literally almost been a year since we last spoke. She said she was at a family party, but she stepped outside to take the call because she knew it would be important. I asked her about the estimate, and she was happy to do it at no charge. It was in my inbox the next day, a Sunday. I couldn't have had a better experience. Thank you, Janna! read more

Me and my husband used Janna to sell our home. We used yelp to choose a good realtor to represent use in this big decision. Janna was very competitive with other realtors we interviewed. The thing that stood out with Janna was that she was not pushy nor did she try to rush us into anything. She sold our house fast and without issues. She was always there when I had 100 questions and always made us comfortable since this was our first time selling. We will definitely use her again. Thanks Janna read more

My ex and I recently sold our rental property using Janna. After interviewing more than a dozen agents, we felt we would work best with her. This was a tricky sale at best. The house wasn't really in "show" quality, my ex and I live in different parts of the country and neither places are close to the property. The renters were not trilled that we were selling and behaved as such. Oh yeah. And it was it was me and my ex selling this together. So many variables were in play. Janna did an admirable job getting pictures and managing the renters needs and expectations. Fortunately they moved out rather quickly and Janna had new pictures taken and posted quickly thereafter. She also helped set up carpet cleaning and some needed painting. Offers started coming in. We had two accepted offers at different times that fell through because of flaky buyers. Janna did a great job keeping us informed and keeping us calm. Finally, we negotiated the final offer that was basically what I expected the house would sell for based in our earlier conversations. During a sale process, Janna drove all of the variables and helped us arrange and time out all of the negotiated repairs. Having bought and sold more than a dozen houses over my life, I can honestly say that Janna is one of the best agents I have had the privilege to work with. If you are looking for someone in the top 2% of their field, know that Janna is in this category. Hard working, intelligent, personable, knowledgeable, attentive, high attention to detail and someone you want on your side. Thank you Janna! This review was a pleasure to write and only partially expresses the gratitude I have for what you did for us. read more

It has been such a pleasure working with Janna! I just went through a long process trying to close escrow and getting our loan approved. She was very helpful every step of the way, is professional, easy going and makes you feel so comfortable during the whole home process and stressful times. She was referred to me by a couple of friends who had previously used her and they assured I would not be dissapointed. We definitely weren't and will refer her from here on and I am sure they will have the same wonderful experience as we did. read more

Despite the busy holiday season we decided to list our single family home for sale in November 2012 before Thanksgiving. We hired Janna after reading her reviews on Yelp. Throughout the entire process we received ongoing support, timely and professional services. We have tried to sell this house one year earlier with a different realtor and the house was on the market for almost 4 months without a good offer. This time we received ten offers within the first week of listing with Janna including cash offers. Unfortunately, the first buyer we chose was unable to come up with the money in the required time frame so the sale fell through escrow. In the meantime, Janna took care of all needed inspections, etc. Within another week after that we again had several offers including cash offers. We were able to sell the house for more money than expected and close escrow before the Christmas holiday. Job well done! Janna took her time to meet with us, explain every single step in the process, answer all of our questions and make us feel comfortable with the process. We trusted Janna to take care of everything and it worked out great for us. We highly recommend her! read more