I would like to comment on posts from Michael L. and Mei N. I am the buyer that they are speaking…read moreof and I found Janna to be a complete joy to work with. The community management nor Janna had anything to do with my wife and I not buying their home. It was actually the seller's and their agent that was the problem. The home they are talking about was too large for the lot and it needed to retrofitted to accommodate two mid-size vehicles in the driveway. After the county building dept. had advised me of a solution I then cleared it with the community management. The seller's however refused to allow me and Janna into the home so I could see how the retrofit could be completed. After a number of phone calls and and emails to their agent that were not returned we eventually gave up on buying their home. Janna helped us sell our house on Greenbriar Place and it went smoothly and without a hitch. My wife had Ovarian cancer and it was very important that we move. Janna made that happen with as little stress on my wife as possible and I will be eternally grateful to her for that. Janna helped us find a new home and she made sure that the escrow on the new house closed just one day after the old house closed. This made the transition to the new home seamless. My wife passed away 3 months after we moved and that is why we had no time for unresponsive agents or difficult seller's. Janna was a professional at all times. The seller's agent on our new home told me that Janna was an absolute joy to work with and she hopes to work with her in the future. Janna still contacts me to see how I am doing. She gave my wife a special house warming gift that still hangs in my house today and always will.

I recently purchased my beautiful home in June with the amazing help and guidance of Janna. She was…read moreso helpful and down to business and towards the finish line she really fought for us to close the deal. I was so pleased with her expertise and so glad I found her on yelp!

Raniel did a fantastic job helping us sell our home in CdA. Always available to answer questions…read moreand put great effort out to help give the home the extra exposure it needed for a quick sale. Thanks to his professionalism, we sold it for over the appraised value and in only 90 days! You will not regret partnering with him to buy or sell your next home. Highly recommend!

Simply the best! If you're looking for a place to call home in CDA you can't do better than Raniel…read moreDiaz. He has exceptional knowledge of the area and steered us in the right direction every step of the way. Other realtors I've worked with will sell you anything that pops up on Redfin for the right price, but Raniel is more discerning than that. He listens and learns about each of his clients needs and will be the first to tell you if he thinks a property you've selected won't be a good fit. We really appreciated his attention to detail. If we're ever in the market for another home in CDA he will be the first person we call! Highly recommended

Sheree Cooper is an excellent agent and now a great neighbor. I would not hesitate to use her in…read moreany future real estate transactions.

Super happy with Sheree's help selling our property. She knows the local real estate market well…read moreand uses traditional/local media as well as target-market broader digital media, bringing in potential buyers from out of the immediate area (including the buyer of our property). She is always responsive to any questions or updates, and manages all the details of coordination with buyers' agents, property access, and sale-related contractors. I recommend her highly and would be happy to work with her again in the future.

Where do I begin? We contracted with them for our rental property in 2016. Right away we found…read moreourselves running adds in Craigslist for renters. They asked us to stop and I asked them to find a renter. Right away we got a bad vibe from Darlene. It took over a month for them to find a renter. It's actually funny that they have already changed their name from Property Management of Idaho to Property Management Investment Group. (Buyer beware) Shady!! Staff is rude and my wife and I could not keep up with the lies in addition to flat out stealing. I will explain in a minute. Over the years, whenever an issue arose from the rental property, there was never any communication; they simply found some handy man or Gardner who charged exuberant prices. I finally told Darlene that if they ever gouged me again they would be let go. She could not explain why a simple sprinkler blow out would be $95.00 dollars when the going rate was $45. Darlene is rude and could care less how the customer or tenant feels. The straw that broke the camels back was in December 2019, my tenants water heater went out along with the oven heating element. We quickly ordered new ones and had them installed. We received an email from the property management asking us how we wanted to pay for the installation fees. I responded that we would drop off a check to them and asked them to send me the bill. Darlene responded, it comes out of the next rent that's the way it is. My wife called for clarification and asked why we could no simply come pay in full and asked to speak to Darlene, who had sent the email. Darlene got on the phone and explained that was the way they did it and then had the audacity to ask my wife why she was calling her. "You could have spoken to the other ladies in the office about this....that's why I have employees". My wife responded that she asked specifically for her since she was the one that responded to her email. Can you believe that!!! They work for us but tell the customer to speak with someone else. That was it. We demanded to meet our tenants and informed the management company they were that they were fired with 60 day notice. They told us to put it in writing if we wanted to meet our tenants. When we finally met with our tenants we were told horror stories. Darlene forced them to pay with a cashiers checks or money order costing an additionally $35.00 every month, we began talking about the maintenance and sprinkler issues and they informed us that it was in their contract, one we never saw, that they the tenants were to preform all yard maintenance. We discovered that we both had been paying for sprinkler blow outs and maintenance. When I presented this discrepancy to Darlene's staff they responded.."oh, they never said anything to us so we billed you." Incredible thieves- gougers liars. The tenant had to produce receipts for them to begrudgingly reimburse. When the tenant called them to ask for their deposit back they were told we don't do that. My tenant is still waiting to resolve that and in addition Darlene's staff told my tenant that we had broke the contract and were probably selling the house out from under the tenants causing a our tenants to panic. My tenant was scrambling to find a new place. We learned from our tenants that they had been asking Darlene for our contact info for years to simply open communication about they extra money order fees, ect.. They were told they could not speak with us. This company is scandalous, if you go with them be prepared to be ripped off and talked to like a peasant with no respect for owners or the tenants. DO NOT USE THIS COMPANY!!

Theres a gal named autum there im sorry but she was very rude and didnt seem to care about any…read morequestions i had so i hung up and called the next couple days till i talked to someone else. Tricia i believe i talked to few times after the other gal, very kind and knowledgeable and made sure i got answers for all my questions!

Chris did a fantastic job on our outdated bathroom. His bid for our project was very reasonable and…read morehis hard work and dedication really impressed us. We just want to make sure you know how much we value and appreciate his work ethic. He came in early and stayed late to get our project done before our family from out of town came in. He did this with an upbeat attitude and a willing disposition. Thanks again for a job well done! Eve Vaughn

Premium work ethic and skill at a fair price!…read more Chris installed a gazebo for us. He did what he said he would, when he said he would. He offered practical and creative solutions to correct a situation caused by the manufacturer. His attention to detail and integrity are a bargain at any price. We couldn't be happier with the outcome.

Excellent Realtor,a Go Getter! My experience was exactly as…read moreI hoped, I specifically wanted a realtor that could be assertive in situations as they come up even when they are uncomfortable. With the way the market is now.....that is exactly what you're going to need. She went above and beyond to make sure my concerns were addressed. I appreciate her positive attitude and communication skills. I have been looking for a home for three years and have been outbid multiple times. I started working with Tiffany about six months ago and I just closed on a home this May 2024. Thank You Tiffany !!!!!

From the owner: Tiffany holds her service quality to an incomparable standard. She knows that buying or selling…read moreyour home or property is an incredibly important decision, and the care you receive from associates you work with should go farther than the transaction itself.

We have been using Happy Homes to list our properties for 8 years and have no regrets. Deanna and…read moreher staff have always been patient, punctual and helpful responding to all of our requests. Whether you are a tenant or owner I am sure you will be pleased with their professional service.

Happy Homes Rental LLC is extremely dependable and professional. They communicate clearly, respond…read morequickly, and consistently get things done without delays or excuses. Their organization, attention to detail, and follow-through truly set them apart. It's rare to find a rental company that combines excellent communication with reliable execution, and Happy Homes Rental LLC does exactly that. Highly recommended for anyone looking for a trustworthy and efficient property management team.

Ron Hand and his staff are first rate in every respect. He is entirely professional, communicates…read morewell and best of all, is responsive. He puts more than 100 percent into making your move a good and easy experience. I imagine that property owners would find his firm to be just a wonderful to work with. We found the best in Coeur d'Alene, that's for sure.

Our experience utilizing PMI Coeur d'Alene and Ron Hand was poor. We gave him a deadline date to…read moresign a contract on our behalf. After telling him that the contract would be a 'no go' after the deadline date, he proceeded to sign the contract after that date. He also did not abide by many of the contract requirements such as late fees, insured vendors for maintenance and repairs, and put the needs of the tenants above the property owners. I would not recommend Ron or PMI Coeur d'Alene.