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    Strategic Property Solutions

    4.6 (9 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Strategic Property Solutions

    Property management

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    11 months ago

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    6 years ago

    John has worked above and beyond normal expectations to keep our property running well. We really appreciate his expertise and work ethic.

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    CdA Real Estate Investment & Property Management

    CdA Real Estate Investment & Property Management

    (9 reviews)

    This company is the best management firm we have ever dealt with. They take excellent care of our…read morerentals. They contact us the second a renter has an issue, and they truly care about their clients experiences with them. The communication has been phenomenal. and they do their absolute best on both ends. We have never seen anything like it, truly. My daughter rented a house in the Post Falls area through another management company in town and had a horrific experience. Thank you, CDA Property Management for taking such great care of us and our clients.

    Would also give them one star if I could. Let's start with moving into their rental. Mailbox key…read morewas not working and it took them almost two weeks for them to replace the lock and give me the key. Only when I told them they were interfering with medical paperwork, and they were, did they get someone the next day to fix it. They are not responsive for maintenance. Their maintenance worker is a real cool dude but he also smoked cigarettes in the driveway for our rental property and left the butts on the ground almost every time. The agent that set up the rental for me and signed-off on my lease, also woke my roommate up abruptly one day. He had let himself into our rental (with notice) to show someone the unit in order to POSSIBLY install fiber internet. It just seemed like a violation of privacy for something that was not crucial to the maintenance of the unit. Privacy laws are usually in favor of the tenant. The agent that set up my rental was either let go or quit at some period of time, and I was never notified. When I called the office to ask for him when the other agents were hassling me, I was told he was gone. But then again, they liked to keep things bare. Let's also talk about flooding. My rental was flooded with water multiple times for months on end; maintenance only came to check inside my rental once. Each time it was flooded, I was cleaning it up on my own. They received pictures and videos of the flooding at least twice. The emergency hotline I was given on my lease to call, did not answer and the mailbox was full. No one came to inspect it for days most times. They claimed it was because of a pipe in a unit above me but then never followed up on the damage within the rental. Bubbled floors, bowing walls, not to mention molding and mildewing. Some of the rooms that I told them were flooded or affected by the water, they didn't even look at at all! It was a great testament to how well or not well they will treat your rental! At the start of COVID and for about 4 or 5 months after, it was the most I had ever heard from them. And that was because they needed rent. Keep in mind mortgage relief was one of the first things passed, and rent relief was not. The world was upside down, I had to wait for unemployment for months, and I let them know this. I was struggling to find food banks or places to do laundry when all I had was dish soap. One of the women working here had the nerve to ask why I was receiving packages. My elderly grandmother was sending me non-perishables or laundry and dish soap with her credit card so we could eat. The woman working for the real estate company alluded to me voluntarily not paying rent because of the packages. I had to sternly correct her, and let her know I was asthmatic. And that took precedent at that time because inhalers were scarce. Let's move on to personal actions carried out by this company. When I had a roommate move out, and there were only two women in my rental, the harassment from the agents here felt homophobic in nature. They would refuse to talk to my roommate unless it was on the phone, even though we told them multiple times that she was disabled and unable to communicate this way. Anytime I tried to get something in writing, at tbe advice of tenant lawyers, they would ignore it and keep calling. They would call me and LITERALLY scream at me over the phone. They hung up on me when I asked them to stop interrupting or yell at me. When they told me they were ending my lease and I asked why, they said "we don't have to tell you," and hung up. I recorded everything and I let them know that. And I still have these recordings. Another tenant living in the rental property told me she also felt homophobic retaliation from the people here, and she was visibly, proudly queer. The real estate company would try to put us against each other, trying to get one of us to admit to having pets. I still to this day do not know who was reporting that I had a dog or cats or that I was smoking marijuana in the front yard, but I digress.

    Hometown Property Management - Check out our blog for information on homes we manage and our monthly newsletter. 
 https://www.hometownpropertymanagementllc.com/blog

    Hometown Property Management

    (36 reviews)

    BEWARE! This rental company is a complete scam and takes…read moreadvantage of their tenants tremendously! Do not rent from them! They took a huge amount of my deposit for things that I could prove were not my fault/were already that way before moving in. They accused me of things that were not even done. I moved out from out of state and was trying to get settled into a place where I could feel at home. I took pictures when I arrived and took note of things. I also did a walkthrough with one of their younger workers to make sure everything was in move in condition. I thought it was all off to a great start. They came for a 6month walk through and took pictures of everything as well and at that time, everything went smoothly and I felt good about the pictures because I figured it would help me when I moved out. A year flew by and I needed to move. This house worked for me for that year but I was ready to move into a cheaper rental. When that time came, the rental company was extremely difficult. I've moved many times in my life and have cleaned many top quality houses so moving is nothing new to me. I cleaned the house and packed up well. I filled and painted over the little marks I made in and on the walls, I cleaned high and low areas, found things that were so dirty that I know other tenants and cleansers didn't ever clean and made the house cleanser and more fixed up than when I moved into it. This rental company required me to be out before move out date, they sent me a huge list of things I needed to do and the list was extremely excessive (I was only there for a year and honestly went on 5 trips so I lived in the house briefly). They sent out a person to go over the list and it was so ridiculous even the lady mentioned to not worry about being crazy with the list, just check it all and make sure it's all properly working and in good condition. They required me to clean all the lights, light fixtures including take off the plastic covers, replace batteries in fire alarms, clean inside the exhaust fans in the bathrooms-these were sooo gross that there is no way that other tenants have ever cleaned them. Behind fridge, oven and dishwasher.... The list goes on!...They also demanded I clean the hvac unit and all the dust around it-which is completely illegal because it's a hazard to touch it in those spots since it's too hot and requires a professional(my dads an hvac man so I know this) When I finally finished everything and locked up, I got a bill for -10 hours of cleaning (totally ridiculous and unnecessary since I cleaned the entire house) -a total scam! -charge for 8 window screens (I never even opened windows wide enough to fully touch the screen -broken fridge drawer-i didn't even notice-the fridge drawer was found on top of the fridge behind a ledge which I never saw and didn't do during my stay. -and many other things that I never did or even noticed Honestly, this rental company scammed me big time! Some of the pictures they sent back to me to justify their scam, wasn't even current pictures of the house condition. I was so fed up with this rental company that I walked away from the legal pursuit but I should've sued them from fraud, taking advantage of a renter, and scamming. Their rebuttal was full of lies and fake justifications. I have lots of proof and receipts. Feel free to message me if you want more proof! You think they'd have proof from their pictures they took 6 month in but I believe they relate their old pictures and receipts and make tenants pt for things that weren't even done. They also have connections with their connected workers-cleaning crew and construction company's-I called them and they said they work closely with them for many years so I truly believe they are all scamming the renters to line their pockets. They took almost all of my deposit and I've been financially struggling ever since. I would've had a court case but honestly don't have the time or money to confront them. They knew this! DON'T GET INVOLVED WITH THIS COMPANY!! (I'd give 0 stars if I could)

    I have been a resident since October 2023. They have been very responsive to all our maintenance…read morerequests. The general manager even came himself to install a new dishwasher! We are very pleased with Hometown and would rent from them again!

    Strategic Property Solutions - propertymgmt - Updated May 2026

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