CDA PM is always super responsive and helpful. I would definitely recommend any property they…read moremanaging. Both Hannah and Amanda are always available to respond and help with anything we have.

I've rented through Lake CDA Property Management for several years. When I rented my current home,…read morethe listing advertised private RV parking. The property was delivered that way, and I had exclusive use of the parking for the beginning of my lease. A couple of months into my fixed-term lease, I noticed vehicles parked in the RV space. When I contacted management I was told they had decided to divide the RV parking into two separate spaces and lease them to other tenants for $100 per month each. No warning, no discussion. When I pointed out that the RV parking was part of what had been advertised with the rental, I was initially told it wasn't part of my lease. After I referenced the original listing, management acknowledged that the RV parking had been offered as an amenity with the unit, but maintained that a lease provision allowing them to "regulate the time, manner, and place of parking" permitted the change. After additional discussion and pointing out that "regulating" isn't the same as permanent removal, their solution was to permanently split the original RV parking area, allow me to use one of the two new spaces at no additional chage, and continue leasing the other half to another tenant. Then the owner of Lake CDA Property Management later called me. During that conversation, she confirmed to me that if I had been actively using the entire RV parking area before the new tenants moved in, it would not have been divided, and that my unit was the only one advertised with RV parking. Finally when asked if my RV parking would be restored, I was told it was impossible. My lease doesn't have a provision for RV parking and they have already amended the new tenants lease with the parking space. Overall, I am disappointed in everyone involved. The company, the employees, and the property owner. For years, I have never caused any issues, always paid my rent on time, been nothing but amenablem. Every step of the way trying to address this I got push back, underhanded tactics, and treated like I was causing the problems. All this for an additional $2,000, now $1000, in profit. Prospective tenants should carefully compare the listing, the lease, and any amenities they expect to receive, and get anything important confirmed in writing. Family owned and operated isn't a boon anymore, it's a buzzword.

Great team to work with. They got us into a house and took care of us promptly the whole time. when…read morethe time came to move out, we did a very thorough cleaning and the gave us our entire deposit back within a few days. Nothing but good things to say for this team!

We left the home cleaner than we found it. but they still tried to charge over $1500 for damages…read morethat were already there prior to moving in. make sure you document every little damage, scratch, hole, etc, when going through the move in check list. make sure you fight for your deposit or theyll take advantage. worse property management ive ever dealt with. the staff are rude and arent very helpful.

This company goes far and above to take care of properties they rent for clients. They are the…read morehardest working property management compay I have ever seen.

Where do I begin? We contracted with them for our rental property in 2016. Right away we found…read moreourselves running adds in Craigslist for renters. They asked us to stop and I asked them to find a renter. Right away we got a bad vibe from Darlene. It took over a month for them to find a renter. It's actually funny that they have already changed their name from Property Management of Idaho to Property Management Investment Group. (Buyer beware) Shady!! Staff is rude and my wife and I could not keep up with the lies in addition to flat out stealing. I will explain in a minute. Over the years, whenever an issue arose from the rental property, there was never any communication; they simply found some handy man or Gardner who charged exuberant prices. I finally told Darlene that if they ever gouged me again they would be let go. She could not explain why a simple sprinkler blow out would be $95.00 dollars when the going rate was $45. Darlene is rude and could care less how the customer or tenant feels. The straw that broke the camels back was in December 2019, my tenants water heater went out along with the oven heating element. We quickly ordered new ones and had them installed. We received an email from the property management asking us how we wanted to pay for the installation fees. I responded that we would drop off a check to them and asked them to send me the bill. Darlene responded, it comes out of the next rent that's the way it is. My wife called for clarification and asked why we could no simply come pay in full and asked to speak to Darlene, who had sent the email. Darlene got on the phone and explained that was the way they did it and then had the audacity to ask my wife why she was calling her. "You could have spoken to the other ladies in the office about this....that's why I have employees". My wife responded that she asked specifically for her since she was the one that responded to her email. Can you believe that!!! They work for us but tell the customer to speak with someone else. That was it. We demanded to meet our tenants and informed the management company they were that they were fired with 60 day notice. They told us to put it in writing if we wanted to meet our tenants. When we finally met with our tenants we were told horror stories. Darlene forced them to pay with a cashiers checks or money order costing an additionally $35.00 every month, we began talking about the maintenance and sprinkler issues and they informed us that it was in their contract, one we never saw, that they the tenants were to preform all yard maintenance. We discovered that we both had been paying for sprinkler blow outs and maintenance. When I presented this discrepancy to Darlene's staff they responded.."oh, they never said anything to us so we billed you." Incredible thieves- gougers liars. The tenant had to produce receipts for them to begrudgingly reimburse. When the tenant called them to ask for their deposit back they were told we don't do that. My tenant is still waiting to resolve that and in addition Darlene's staff told my tenant that we had broke the contract and were probably selling the house out from under the tenants causing a our tenants to panic. My tenant was scrambling to find a new place. We learned from our tenants that they had been asking Darlene for our contact info for years to simply open communication about they extra money order fees, ect.. They were told they could not speak with us. This company is scandalous, if you go with them be prepared to be ripped off and talked to like a peasant with no respect for owners or the tenants. DO NOT USE THIS COMPANY!!

Sullivan Home Solutions services my rental duplex in Post Falls, Id. Since I reside in California,…read moreit is really important that I have good property management.John and his staff have been nothing but professional. Statements are issued in a timely manner and thorough. John keeps me alerted about possible problems and maintenance that needs to be addressed.Repairs have been done at reasonable cost.I would recommend Sullivan Home Solutions to anyone with rental properties.

Best property management to rent from. Very nice professional people. Never had any issues with…read morethem. Something broke or needed fixed they came right away. Highly recommend this company.

I was injured on the job and was not able to work and my income was cut significantly. I called…read moreKathy and she was so understanding and lead me a resource that would pay my rent. I was so scared that I would be homeless. All I can say is Thank You and I will recommend to everyone if they need a rental. Truly a godsend.

Boorish Ill-mannered…read moreUnpleasant Irksome Troublesome Improper Unethical Unscrupulous Shoddy Unprincipled So many more words come to mind with RCM. The family, that owns/operates this sham of a property management company, lack integrity, kindness, problem solving skills, and basic maintenance skills... The husband does all the maintenance. An example of the shoddy maintenance... Two months after moving into the rental home, the kitchen sink, bathroom sink, and shower head were leaking. They used floss instead of plumbing tape. They do not only give shoddy maintenance to the properties they manage. They are also boorish and unpleasant to work with. If you are a homeowner, BEWARE! There are sooooo soooo soooo many more wonderful property management companies in spokane that run their business with ethics, integrity, kindness, and have problem solving mindset. These people are truly atrocious. Check Yelp, check Better Busines Bureau, and other review sites. The reviews speak for themselves.

Nothing but positive experience with M-T Management for over 10 years, handling my duplex…read more Professional and efficient. Always available and supportive. Thanks for the great service from an absentee owner! Curtis Y

In 15+ years as a rental property owner, I have never experienced such indifference and…read moreabrasiveness as with M-T's owner (Maria). "IF" you are fortunate enough for Maria take or return your phone calls, you will be met with disdain and impatience, as she makes you feel like you are intruding on her time. She never stepped foot into my property until the bitter end when it was too late, and tens of thousands of dollars in tenant damage had already been done. Then she had the gall to insist the ridiculous amount of damage was "normal wear and tear" (normal wear and tear does not cost $40K and 2 months to fix). M-T also did not take any move-in pictures, which I consider malpractice in this profession. She did not look out for our best interests and consistently appeared to be pro-tenant. The cherry on top was M-T's slow walking the transfer of docs, reports, photos, accounting, keys and overall responsibility to our new property manager. If you want someone to just collect your rent and to treat you like you're an imposition, Maria is your go-to person. Otherwise, I believe property owners should run from this company and go elsewhere...you should expect better than having to deal with someone with a chip on their shoulder who doesn't even perform their most basic responsibilities.