When I said to the older gray hair woman if they had anything for Hanukkah she said there's no…read moreJewish people in Park Ridge and she's never seen one since she lived there! What a stupid statement how would she know that for a fact I'm Jewish I would be remissed if I didn't say everyone was rude the others included the owner was very nice and helpful! I love the unique style of there gifts! I was just very shocked by what the women said it really upset me she should have none better. I don't know what year she's living in but I know several Jewish people living there. She's very uneducated about what's going on in this world and should have a more open mind It was so upsetting to me! I really loved the story unfortunately I will never shop there again it was a antisemitism comment we all need to love each other and think twice what we sty!

I called this store looking for a specific product to buy as a gift for my wife. The worker told me…read morethey did not currently have it in stock but could order it. I told her I needed it very soon. She was very polite and recommended another store nearby that she thought would have the product. She was correct, I wouldn't have found it without her! I really appreciate their honest, helpful staff!

I agree with the previous review from Cindia - the customer service was horrible. We went August…read more24th morning at 10:15 and even though it opened at 10 the saleslady was already on break and returned about 10:30. Then, even though we were the only customers there she rushed through everything and had no interaction with our grandchild. We asked about the birthday bear special they were running which she explained, so we got that plus a second, much more expensive bear for our grandchild, but she charged us full price, not the special price she had quoted. We returned 10 minutes later when we looked at the receipt and saw what she had done. We got the money refunded but there was no apology and she was very unfriendly. Besides the horrible sales rep, there full-price bear seemed really overpriced and there was a real minimum of "building"/customizing involved. SAVE YOURSELF A TRIP.

I'm giving it 1 star because I am Not allowed to give it "0"…read moreotherwise I would. I had a very disappointing experience at Build-A-Bear at the Chicago Premium Outlets. The customer service was absolutely horrible. It honestly felt like the employees did not want to be there at all. One employee was more focused on scrolling through her phone than helping customers, while the other--who was assisting us--had a very rude, rushed, and dismissive attitude. This visit was supposed to be special. My son wanted to gift his niece her very first teddy bear for her first birthday, complete with a voice recording. Instead of making it fun or memorable, the process felt rushed and uncomfortable. The employee assisting us (named Genesis) barely spoke to my son at all while filling the bear. When she handed him the teddy to feel how soft it was, he pressed the paw to hear the recording. She abruptly stopped him and said, "We are checking for softness right now, not the voice." That completely took the joy out of the moment. To make matters worse: * My son was not allowed to dress the bear himself, which is a huge part of the Build-A-Bear experience. * At checkout, I was not offered a bag or a box--I had to ask. * When I asked for the box, I was charged $1.05 and told I could only pay with a card because they "didn't have change." * The box should have been offered during the initial transaction instead of being handled so abruptly afterward. * As soon as the transaction was done, the employee went right back to scrolling on her phone. I am paying for an experience--not just a stuffed animal--and this location completely failed to deliver that. It's disappointing to see such poor customer service, especially at a store that's meant to create special memories for children. I also just realized that didn't even give us a birth certificate for the Teddy- I'm so disappointed. I would not recommend this location unless management seriously addresses staff attitude, engagement, and basic customer service expectations.

Smaller location at time of review as the larger location at the mall is under a remodel…read more Service was friendly, but not pushy. Staff showed me their display of new products. The checkout was fast and efficient.

I bought this stress relief hand cream and so far works fine. I think, it could be good option when…read moreyour are stressful and overwhelmed with Monday morning tests. So far I like it. The smell of the cream is little be wired but in general acceptable. I would recommend it to tray.

We come here about 2-3 times a year and each time we visit the Toddler area, Carmen is amazing. She…read moreis a really sweet woman and remembers our toddler and myself. She's always helpful, welcoming and offers nice suggestions all with a smile. My toddler walks away with a balloon or two sometimes. We always look forward to getting service from Carmen! We love her!! For me, I love their Tom Ford selection of parfums.

I was disappointed with my experience at Nordstrom in Old Orchard…read more My friend was interested in a fragrance and asked if it would be possible to get a sample. The associate simply told us that they don't provide samples, without any explanation or effort to help. What made the experience worse was the attitude -- it felt rude and dismissive, and there was no apology or customer-focused service. I've visited other Nordstrom locations before and have always had great experiences with polite, professional, and attentive staff. That's why this visit was especially disappointing. Customer service is one of the reasons people choose to shop at Nordstrom, and unfortunately, this location did not meet those expectations. I hope management pays attention to the customer experience and provides additional training to ensure guests feel welcomed and respected.

I often find stuff here that I don't see in the Lincoln Park location. Stuff like snacks that are…read moreasian-oriented. I posted some pictures of the ones that I found today.

Recently found the viral fruit shaped ice cream at Costco (limited time only). Box of 3 peach and 3…read moremango is about $11

This is the kind of store lots of people looking for, this Burlington store is the best!…read moreTheir store is so clean and organized. They also performing the protocols during this pandemic, like social distancing and wearing a mask. I really love their store, they always have lots of great deals, promotions, and even big sale. You will be amazed with the prices of their items, it is so cheap, fair, and has a reasonable prices. You can always find all the things you need here, for your friends, family, and even for your special someone. This Burlington is the best place to shop, everything there is great, unique, and quality products. Very clean store and lots of collection, you can easily get all of the things you need and check all of it out quickly. Definitely go back here when I'm nearby, and I will recommend this Burlington to all of my friends and family.

This Burlington store has a cheaper items all over the City, they always have good deals,…read morepromotions, and sale as well. Also all of their items has a good quality, awesome brands, and unique. You can buy anything from their items with a reasonable prices, they have so many good selection for jackets, casual wear, and other clothes. Their store are so well maintained, well-stocked, and organized. You can easily find all the things you need and checkout quickly. Love shopping here always great merchandise and awesome fair prices of items. Giving them a 5-star because of their excellent service, great location, awesome items, and for giving all of their customers a great and best experience. I will definitely come back here when I'm nearby.

Nice Spirit of Halloween location with some different stuff. I came looking for Potter merch and…read morethere is a very nice selection. Also some of my other favorites-- Beetlejuice, Haunted Mansion, Nightmare before Christmas--buy 2 get 50 percent? Right now there is a good selection and the store is stocked and clean.

Giving this location a one star. Very disappointed. Came in today to return some costumes with my…read moremom. We got turned over from an associate to a manager. I believe her name was Natalie. She seemed like helping us was exhausting. I'm not sure why. We had everything that was needed. Considering she's a manager at a Halloween store; I thought she would have a much better attitude than huffing and puffing about helping customers. The sales associate that she yelled at to help us, instead of finishing our transaction, was very sweet. I wish I remembered her name. Will not be returning to this location.

Kendal and Rina were exceptional and super friendly helping us pick out a birthday necklace...read more

Austin-based jewelry company, Kendra Scott offers charms, necklaces, earring, bracelets, rings, and…read moreeven jewelry boxes, organizers, and nail polish! We came here to check out some of their earrings, but I actually fell in love with some of their rings! Their rose gold pieces are super cute, as well as very simple and classy-looking. The staff here are super welcoming, and they even have complimentary beverages! Have any questions? Don't hesitate to ask! The SAs are really laid back, and they allow you to peruse without any pushy-ness. The store is laid out well, with enough room to navigate through and around. They do have various sales, especially during the holidays, so be sure to be on the lookout for those. Your purchases come in a beautiful filled bag! +cute earrings and rings +friendly staff!