I would say that this place lacks customer service from the owner. The lady inside is very nice, I feel bad for her she has to deal with this horrible boss. I saw signs and thought prices were fair, so I approached and employee and asked how much to wipe down interior from dust and vacuum as it was going to rain no need
For exterior wash. He said full wash $20! I said ok do it!
To my surprise 5 min after they said
Your car is done....... I was in shock I said wow! Express
and went to my car and it was not wiped nor vacuumed! They just washed mats with water
And passed car thru
Automated car wash which left car dirty by the way. And I immediately asked for manager and asked for money back as I was not satisfied with service. The owner a very rude tall Russian guy came and said I don't give money back, and when I asked if they can vacuum and wipe he advised it had been done and refused to come inspect my car. I advised I will call better business bureau and this guy flipped yelling and telling me to leave or he will call cops literally said FU!! He cursed at me
So I advised I needed my car cleaned like they promised or my $20 back he kept yelling and said he had camaras and that if I don't leave he will tell cops I'm assaulting him! By the
Way I'm 5'2! He's like 6 feet tall........
He made me cry :(
and said "honey I'm married and have a wife
So fake tears don't work for me!
Kept saying if we were in Russia trust me it would be different, I called cops and they advised to just don't go there anymore and write a review... Nice cop by the way ;)
This guy felt more safe in a way to threaten me because he kept bragging cops bring all their cruisers to wash and I have been in business for years!
So next time you drive by and see $5.00 "special" it's all false advertising and this guy just steals money from under your nose and your car still comes out
Filthy with a sour and bitter after taste from
The lack of customer service from this bully! DON'T GO TO THIS CAR WASH!!!!! read more