This review is way over due! Both my husband and I have had the pleasure of seeing Drs. Frank Sy and James Sy for the last 2 years! In addition to being professional and warm, they always walk me through the procedure every step of the way. I also appreciate that they are flexible and was able to schedule me for Sat. afternoons. They took great care of our teeth, they didn't rush through the cleaning and were thorough with their job. So glad we found them!! read more

I had a wonderful experience with James and Alexander Sy. Orthodontics. Both Dr. And all the staff are extremely patient, kind, and very professional. Throughout my braces treatment, he took the time to explain everything clearly and made me feel comfortable at every visit. My braces treatment went very well, and my teeth are now properly aligned. Friends and family have noticed a big difference and often tell me that my teeth are no longer crooked. I feel much more confident smiling now. I'm truly grateful to Dr. James Sy and Alexander Sy and the entire team and would highly recommend this dental clinic to anyone looking for excellent orthodontic care. read more

Dr. Sy's office is great! Came here for my first braces experience in middle school then again 15 years later as an adult for separate issues. Staff is friendly, professional, and attentive. It's a wholesome family business and all the doctors and hygenists were great at handling patients. Orthodontic outcomes were as expected, fixed what we set out to do and addressed all questions comprehensively. Price was discussed transparently and they try to work with your insurance and situation as best as they can. Overall, great place for both adults and kids ortho needs. They supported me and my teeth growing up and many other families also feel the same as the place is always busy with people visiting. read more

If your kid is in need of an Orthodontist, look no further. This is the office you need to be at. They are professional, efficient, quite knowledgeable and capable. I've been through orthodontist treatment in my earlier years and did not have the experience they offer here. One thing I love about this office, besides the nice staff here, is they are on time and on top of things. Many dentists practices I've been to in the past make us wait, sometimes up to an hour. Dr. Sy's office usually takes us in at the scheduled appointment time, or at the most, a few minutes wait. They are located on the 2nd floor of the corner building. Parking lot can be a bit tight at times so don't bring your large SUV. There are about 9 seats on the waiting area. I highly recommend this dentist office your kid's orthodontist needs, and your kid will be in good hands. read more

I highly recommend it. Friendly service, cozy environment, and awesome results. Totally worth it.

The elder Asian lady with glasses short hair is really rude. Always pushy and don't have any customer service skills. Office quality is kind of old school but the classical music is pretty nice. The clear plastic retainer quality is really bad and has a weird taste. Really overpriced for its low quality product. I would recommend going to a more updated modern ortho. read more

We had the privileged to have gotten all three Doctor Sys. Dr. James Sy and his two sons, Frank and Alex who helped Jade on her 2 yrs/2 mos journey with braces. They were professional, nice, friendly, kind, helpful, caring, and also a very supportive staff. I can't imagine going anywhere else except for this orthodontist. As long as you clean, maintain your braces per their instructions and go to all your appointments, you can definitely get excellent results. We highly recommend this orthodontic. We were very pleased to know she doesn't have to wear retainers all day, only 2 hours a day and while sleeping. She went home with clear and wired retainers. My 14 yr old daughter is super happy with her teeth and is proud to show them off. Thank you so much for these amazing results!!! read more

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I have to say, after recently finishing my entire orthodontic procedure under the wing of Dr. Sy and his trusty son Dr. Alex, I am absolutely FLOORED! They really FILLED my expectations and went the extra PLAQUE to make sure I was comfortable every step of the way. They took GUM-BELIEVABLY good care of my teeth, especially during all the twists and turns of my braces journey. From tightening my wires to crowning the experience with a perfect smile, they were truly FLOSS-SOME. I would highly recommend Dr. Sy's office if you're looking for a TOOTH-TASTIC orthodontist!! read more

Dr.Sy and his team did great services for me and my sister over the past 3 years. They always helped us throughout any issues and were very flexible with accommodations. read more

Post three years after my treatment, I'm very satisfied with my experience with Dr. Sy and his son, Dr. Alex. Again I'm thankful to have Dr. Sy take me in again for a third time ! Anytime I make appointments and come in for my retainer adjustments, the staff are always there to address my concerns. read more

Dr. Sy helped straighten my teeth in just two years. They were going to pull out some teeth's but after getting braces I didn't need to.

Quality care and amazing bedside manner from the staff and I'm a big fan of Doctor Frank Sy for being so into sports! Great conversations and helpful recommendations for keeping my teeth clean and healthy!!! read more

Came here based on recommendation with no regrets! Had to do a second round of ortho now as an adult due to wisdom teeth shifts and front gap that made retainers unwearable. Dr. Alex carefully took both my concerns and expected treatment/outcomes into consideration (I wanted full Invisalign as I really did not want to go through having a painful full mouth of metal braces again) and came up with a hybrid approach of bottom row metal braces and top row Invisalign, which worked out really well and I really appreciated his thoughtfulness. Dr.Alex, Dr.Sy and their team were kind, professional, carefully alert at any sign of discomfort and would patiently address any questions/concerns I had as my case progressed. ~Two years later, teeth aligned and gap fixed and I feel like I can smile openly again. Definitely recommend! read more

After three years of my kiddo's braces journey. She couldn't be more thankful for her teeth.She loves them so much! Dr.Sy and Dr. Alex helps a lot and the nurses were so welcoming! 100% recommend!!! read more

Long overdue review but I got my braces removed back in October 2021 and I really want to thank Dr. Alex for being so patient with me. I got my braces in September 2019 and was originally quoted a treatment period of 20 months but with the pandemic happening, a few of my appointments were pushed back. When the office reopened, I was kind of hesitant to go but at the same time, I really wanted to so that my braces will be off sooner. Thankfully, the staff really goes above and beyond and I felt really safe coming back. They give you hand sanitizer before you enter the room, spray down the chairs after every patient and they distance you from other patients in the room. Even after the official treatment period is over, they make sure you're 100% satisfied with your teeth. I've been having some trouble with my lower teeth shifting even with me wearing my retainers every night and Dr. Alex is not giving up on me. He got new retainers made for me and is keeping a close look to make sure my teeth are straight again. 5/5 stars for Dr. Alex! Funny side comment: even after 2+ years of treatment and of seeing me at least once every month during those 2 years, they still spelled my name incorrectly on my retainers read more

I got my braces removed recently and I am amazed at the results. They look truly beautiful to me and I'm so happy and thankful that Dr. Sy & Alex and their team were able to make this happen for me. Backstory (if you are interested): I had both of my lower 2nd molars coming in sideways causing my teeth to slowly overcrowd more on one side. It wasn't really an issue until aching and a particular odor coming from my mouth started to occur which is when I decided to seek help. All the other orthodontists I was referred to or met with all suggested that I get them both removed and remove the top teeth as well since the upper molars wouldn't have anything to bite down to. However, I did not think removing healthy teeth was the solution to my problem. I waited it out until it was unbearable which I think was bad because the sooner the better. After meeting with Dr. Sy in 2019 I was pretty confident after the first consultation that he was the man I wanted to help me get my "perfect smile". He showed me previous cases that he's done with similar situations which made him very credible and trustworthy. He even guaranteed me that no healthy teeth had to be pulled which I was very happy about. I think a few months in Dr. Alex started to treat me as well. I started coming before COVID-19 (September 2019) but had to stop coming so frequently when the pandemic was at its peak. The office closed down for emergencies only, but even with that, I was still able to get my braces off around the predicted time which was 2 years (September 2021). Dr. Sy is a very friendly and nice man. He really wants to best for his patients and I truly admire that. Dr. Alex is also awesome! We have great conversations and he's really informative on dental tips and procedures if you ask him about it. They are both absolutely great at what they do and you can tell they really want what's best for you. The assistants/staff are really pleasant. They are very helpful and are nice to talk to. The office is upstairs above the nail salon. The atmosphere is very mellow. The parking lot is very tight during the day, but luckily there's street parking. Overall, would definitely recommend anyone who's looking for orthodontists who are truly dedicated to getting you to feel the best about your smile. You won't regret it. read more

James Sy, DDS - Before - Orthodontists Near Me - Rosemead, California

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A trustworthy, quality family business that prioritizes patient care over gouging you for money like other offices may do. I did my braces here as an adult to close an open bite (what other orthos were labeling an advanced case/saying I needed jaw surgery for and upcharging) and got a reasonable cost with minimally invasive treatment (just metal braces, no extractions/surgery). Both Dr. Sy and Dr. Alex (the practicing father and son duo) took turns monitoring my case month after month to make sure it was on track and would patiently answer any questions I had around the treatment and teeth in general. If you have any questions at any time just ask them. They're both warm, knowledgeable orthodontists who look out for your best interest. After two years, the braces are off and the open bite is closed. Highly recommend! read more

I had my first treatment with Dr. Sy 20 years ago.  I lost my retainers, and my teeth shifted a bit, so I went back to him.  The treatment supposed to take 1 year.  After the second visit, my teeth were alredy straightened nicely, and I was really happy about that. ***My younger sister also got her treatment with Dr. Sy 20 years ago at the same time with me.  Dr. Sy accidently slipped his tool and chipped one of her front teeth.  But he filed the other front teeth to make them silmilar length, so she wasn't resentful in the end.  My poor sister.... **** On my third visit of starting treatment, he filed one of my front teeth short, and a molar, without saying anything to me.  I was horrified and asked why he did that, and he said teeth look prettier when they are same size.  Well, I disagree and I love my two big front teeth!  Remember, I have been worried there might be an accident like my sister's.  What worse was my teeth alignment shifted so badly from shaving the teeth.  He did so without my permission. Dr. Sy had hard time correcting them, and I was in pain and couldn't chew with teeth on the side he filed for over 8 months.  I thought I will lose some of my teeth.  When I confronted him, and told him about my concern, he took it poorly.  Dr. Sy said: "I did not charge you a lot, and you did not appreciate.  You are forcing me to do less.  I will finish fast and you are out of here." I have lost trust on him, and regreted that I ever went to him.  I looked for a new othodontist, but no one wanted to take on.  I asked other othodontists if it is normal to file your teeth unnecessary,  and they all said: no, usually at the end of treatment only if necessary.  I had no choice but to stick with him for 1 year and 3 months.  He has been saying the treatment is almost done, while my teeth weren't even aligned correctly. He traveled during the month of November, and told me that he will remove the braces when he came back in a month.  One metal bracket got loose while he was away.  It was hurt and also I needed to take off any metal on my body. I looked for an orthodontic and found one.  My teeth weren't biting correctly, and Jame Sy cannot close my teeth back, so I paid a lot more to correct to correct what he has done. I wore invasalign for another 9 months and my teeth finally close and look nice, but the side he damaged no longer can chew perfectly like before. My new othodontist said, this is the best it can get because of anatomy of the teeth. Consumers beware! read more

There are a few time in life that bad things will happen, for example, I broke my retainer in half !!!! Ouchie!!!! Plus I am not a big fan when it comes to see a dentist , but here , Dr. Sy is so nice and funny I was able to replace my retainer with new Invisalign I love it so much , and it is so easy to clean !! However, if you have any questions, Dr. Sy will be right there to answer to any of your concerns !! Happy teeth happy smile :) read more

James Sy, DDS - Love my new Invisalign !!! - Orthodontists Near Me - Rosemead, California

Had my braces done from 11/2021 to 5/2024 and am currently using retainers. The whole process was very smooth and we were completely informed of every cost and procedure. Huge thanks and appreciation to the doctors and assistants who were always very attentive, kind, considerate and efficient in their work. If you or your children are in need of getting braces done, I highly recommend coming here! read more

Both of my kids had Dr Sy for their orthodontist. Our outcome are phenomenal. Their teeth are no longer crooked and protruding out. We have been followed up for many years with Dr Sy and his sons. Great family clinic. They are very professional and caring. Best orthodontist in the town. read more

Recently paid Dr. Sy a visit to readjust my retainers since getting my braces off in 2015. Dr James Sy and his son Dr Alexander Sy took care of me with the upmost professionalism since I last visited years ago. I am still happy about my teeth and smile since getting braces in 2013 and would recommend anyone to Dr Sy(s). read more

As a concerned parent, I was relieved to find a dental office where my daughter felt comfortable and well cared for. The dentist was very experienced and really worried about my daughter's dental health. My daughter's unique tooth arrangement caused some difficulties: countless dental offices in Los Angeles declined her as a patient, but this dental office welcomed my daughter as a patient. I highly recommend this dental clinic to anyone seeking a caring, professional, and responsible dental care in Los Angeles. read more

Everyone is friendly and does a great job! I've been coming here for more than 2 years and have never had a problem.

I had 4 adult teeth pulled as a child. In high school I had to wear headgear. All of this made my oral cavity smaller and my OSA severe. I know numerous San Marino high school classmates that have Sleep apnea because of this procedure. Everyday I'm sleep deprived because I choke on my tongue and soft palate. As much as I want to forgive, I'm constantly reminded of why I have OSA. I was able to reverse it partially by seeing a facefocused orthodontic. read more

Excellent orthodontist spot. Great care and very nurturing towards children. Nice and friendly doctors. Short wait time for appointments. Clean and cozy office. Dr. Sy knows exactly what he is doing. Highly recommend. read more

Dr. Sy and team are the best! Friendly, warm, empathetic. Fixes your retainers at no extra cost, even years after you get your braces taken off! read more

People are really gross and rude to leave that kind of review about dr. Sy. I went to him in my 20s and never got any weird vibes at all and I am very aware and paranoid about perverted weirdos in general. Besides ppl should be more careful about writing reviews like that that could be considered damaging to a business. read more

I am 32 years old and had Dr. James Sy as my orthodontist who pulled 4 teeth due to overcrowding when I was in the 7th grade. I also had headgear to fix an overbite. Although my teeth were straight, I developed OSA and Upper Airway resistance Syndrome as an adult. I also developed severe TMD as a result of my airway issue. I have breathing problems now, cannot sleep, constant fatigue, I've spent 30 thousand+dollars on TMJ treatment and pain treatment. That is not including the amount of money I will CONTINUE TO SPEND ON FURTHER TREATMENT. I also have seen multiple sleep drs and I have a prescribed BIPAP. I now see an amazing ENT/sleep surgeon in LA at the Breathe Institute named Dr. Zhagi who did a CBCT at his office and said my upper palate is 30 mm. Normal width for an adult is 38-42 mm. Lmao. My next step is to UNDO Dr. Sy's mistakes YEARS AGO. I will need a surgically assisted rapid palatal expansion with an OMFS. I will then have to start myofunctional therapy and do a tongue tie release. My quality of life and sleep have decreased SO MUCH from what has been done. PLEASE DO YOUR RESEARCH BEFORE TAKING YOUR KIDS TO THIS ORTHODONTIST. There are so many great functional air way focused orthodontists/dentists out there. DO NOT GO HERE! The review by Ryan below me is someone I can relate to. I feel you man. read more

Dr. Sy is Kind and professional!!! He will explain everything you need to know. Nice environment and friendly staffs. Highly recommended.

Amazing experience overall for braces. The place feels cozy; the people there are friendly and the place doesn't have the typical cold slabs of concrete like in hospitals and dentist places. They worked fast and effectively and my teeth are aligned nicely. For first time going to an orthodontist and I don't think I could've had a better place. read more

Dr.Sy 和他的员工们都很细心和专业！ 工作人员服务也很好！ 当初我需要弄牙的时候还是个小孩, very noisy, 但是dr.sy 他们还是很耐心的帮我弄braces! 我很感谢！

WEAR YOUR RETAINER. I've known Dr. Sy since I was 12 years old. I'm now 25 years old. The first time I went to him, he actually completed my treatment ahead of time. It took two years versus two and a half. My teeth came out perfect. Alas, when I got to college, I started seeing him less until eventually, I fell off the wagon and stopped wearing my retainer...BIG MISTAKE. I just finished my second treatment with him, which only took a few months. As for the negative comments on this page, Dr. Sy's always been pretty cool with me. He's never treated me poorly, so I'm really surprised that the negative reviews exist. As someone who had him work on my teeth TWICE already, I would even let him work on them a third time (let's hope not). read more

Called the office twice in two different occasions, the young lady whom answered the phone was super rude. "Hello there, may I make a appointment for this Saturday?" "For what!?" For what, that's what I get when I called the office to make an appointment, am I supposed to call the dentist for a table for 2 or what! LOL Previous time I called on a Thursday to schedule for a consultation I was told that I need to call ahead of time or just go else where. I was referred by another dentist to this place because he was highly recommended. But with front desk with shitty attitude. Forget it, as I was told, GO ELSE WHERE. The place is a joke read more

I am a patient here and my experience has been a 10/10. All the staff are very kind and friendly, which makes for a welcoming environment. They're also very nice about rescheduling when I had to change my appointments a number of times :) I would definitely recommend to anyone looking to get braces read more

I had braces twice with Dr. Sy. I supposedly grew up too fast and needed them again. With that said, I've been coming to see him for about a decade. He cares for his patients, and I know he's been through a lot with his personal life over the years. Even with that, he still delivered to his profession 100% if not more. I will always remain grateful toward him. He sympathized with the fact that my family had no money, but worked with us anyways because deep inside he wanted to help. Thank you for not judging us for being poor. His hard work shows with the amount of patients he's amassed over the years. Thank you Dr. Sy! read more

I had to come back to Dr. Sy for a third time because i didn't follow the retainer wearing instructions and I was too young and it was never a priority for me. He took me back each time and the last time I was pretty embarrassed not gonna lie. I've literally been going to him for 10 years but he has shown professionalism and he really does care for his clients. Thank god he took me this last time and now I will never forget my retainers. I've had a beautiful smile thru my birthday, the holidays, and most importantly my graduation. Thank you Dr. Sy and team. read more

Amazing orthodontist! The whole staff team is warm hearted and very welcoming. Every appointment was fast and on time. There is no wait as long as you're on time with your appointment. Even if you are late the max wait is 10 minutes. Everything is well organized and prepared. read more

I have known Dr. Sy since I was in middle school, and I have recently turned 23. I luckily had my teeth fixed twice because I initially didn't wear my retainers enough, and he was very considerate and understanding about it. Since then, every staff was always very considerate and welcoming, especially Dr. Sy! Every time I come in for an appointment or checkup, he would always ask how I was doing despite during busy hours. Always a pleasant atmosphere walking in, loving the ambient classical music and clean fish tank in the waiting room. I never had to wait for a long time. They really care about giving us the utmost friendliest experience and exemplify what it means to be a hardworker. In every checkup, Dr. Sy made sure there is no new problems affecting my teeth and ensures my teeth is shifting the way he wants it to by adjusting my retainers. Ever since I got my braces taken off, I have never been afraid to show off my teeth. read more

Great dentist，Very Friendly Staff，Clean，Organized.Dr.Sy is very nice.He will provide options and answer all questions very friendly if you ask him.I feel like every patient got the right care and price. read more