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James R. Harold, DDS PA

3.0 (8 reviews)
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Wainright & Wassel, DDS

Wainright & Wassel, DDS

4.4(50 reviews)
0.8 mi

Highly recommend! Dr. Pope is amazing. My daughter has tremendous anxiety over dental work and…read morethey were so gentle and accommodating . Beth Ann did my cleaning and was just a dream! They file insurance too! And the pricing much less than the dentist I was going too.

I went to the Wainright & Wassel dental office on May 8, 2024 in hopes of having tooth 31…read morerecemented and tooth 5 evaluated for a crown. Three years ago Dr. Mark Wainright had recemented tooth 31 and in 2019 remade a crown for tooth 4.  Since I had had problems with both these teeth, I asked if I could have a price break for the upcoming work. I had done a Google search on crowns and was told they should last 3-5 years.  The crown on tooth 4 was a total waste of my money since it did not close the gap between my 3 & 4 teeth as I was told it would do.  Therefore I believed I had a legitimate cause to ask for a price break. I was seeing Dr. Matthew Wassel since Dr. Wainright had a long wait schedule. Instead of being willing to do my work, I was told that not only could they not recement tooth 31, but that I would also need a whole new crown due to some problem that did not make any sense to me.  The crown on 31 did not have a problem before and it was recemented.  I thought this was absurd and told them so.   For tooth 5, I was told I needed to have an X-ray.  When I said they had just done X-rays five months ago, I was then told they would need  pictures.  I disagreed with both and PLAINLY stated I was not paying for either.  I was then told they would need pictures and I agreed with the stipulation that it would be FREE!  I saw no need for pictures for the evaluation.  I had a mirror if I wanted to see the tooth and pictures were of no use to the dental office for evaluation purposes. I was then told they could place tooth 31, but with only temporary cement.  I told them this idea was insane.   Why would I want the tooth cemented on temporarily to then have to go to another dentist office and have them remove the crown to do it permanently? I left the office and went to see Dr. Christopher Powell later the same day, May 8, 2024 and he recemented the tooth permanently with no questions. There is probably the question as to why I did not complain about the crown on tooth 4 back when it happened?  Tooth 4 is a dental implant.  Doing more work on it could create even more problems.  I was trying to bend over backwards to be a "Nice Guy" in hopes I could stay in good relations with the dentist. My complaints to the dental board are: 1. Dr. Wainright told me he could close the gap between teeth 3 & 4 with a new crown and it did not. 2. Dr. Wassel refused to hear me, billing me for photos that were totally useless. 3. Dr. Wassel refused to hear my issues and instead tried to cover it up by stating that tooth 31 had a problem and needed to be remade. 4.  Dr. Wassel refused to hear my issues, refused to consider my complaints and instead penalized me with two behavior management charges.

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Wainright & Wassel, DDS
Wainright & Wassel, DDS
Wainright & Wassel, DDS - Dr. Matt Wassel and Dr. Mark Wainright

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Dr. Matt Wassel and Dr. Mark Wainright

James R. Harold, DDS PA - cosmeticdentists - Updated May 2026

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