Absolute best place to go if service and nice people is what you are looking for! The service is…read moregreat! Exam went well! BUT, The people that work there were all AMAZING!!! Caring, professional, personal and never make you feel rushed. Go here and never return to wherever you went before. You won't be disappointed.

I LOVE this location. The staff is always amazing and on point with customer service…read more From Check in staff , pre exam, Dr, and sales associate are all awesome! No forced selling of additional services. They are very detailed in showing you your benefits and any specials they are running. They take their time to discuss your vision care and concerns. No pushy sales or no rush on selection. Ari walked around with both me and my son and actually provided feed back. I really felt she understood what I was looking for and came up with great suggestions. ALSO- check your VSP insurance if you have it because allotments went up. Woo hoo - 3 complete pairs of glasses with all the bells and whistles at a bargain. I had my FSA so we got them all!

Great place. Been coming here for about 4 years. All of the optometrists are friendly, have a nice…read moresense of humor and very thorough in their exams. All of the staff are nice and helpful. They have a pretty moderate selection of glasses . Enough styles for you to pick out the perfect pair in the perfect price range. The staff are helpful in adjusting and repairing glasses and they're always willing to give you extra wipes.

Dr Stoev is hands down the BEST eye doctor for kids and adults alike! She is kind, compassionate…read moreand very thorough. She turned vision tests into fun games for my son and gave him "magic" classes to make the appointment fun! She is a highly qualified professional who truly cares for her patients and it shows. I would HIGHLY recommend Dr Stoev!

Great place my kids & I have been going here for years. The front desk & support staff are great &…read moreDr Patel is awesome! I'm rly sad this location is no longer accepting our insurance! Avoid Dr Greenfield tho. He was very short & rude to my 7 year old daughter. Seems like he doesn't have patience for children.

Excellent doctors, assistants and atmosphere. Great frame selection. Go to professionals, your eyes…read moreare worth it.

So let me just say I compare all eye doctors to the doctor I had to leave behind when I moved away…read morefrom Indianapolis. I was looking for a practice that uses advanced technology (has optomap retinal scanning) and a good selection of frames, and isn't run by old people afraid of technology. Enter Dr. Franceschini's practice. I was so glad I found them. Easy to book an appointment as a new patient back when I found this office in 2016. I was super pregnant at the time so wanted to get my new glasses before the baby was due, and his folks were great about working with the lab to get them done and to me before baby got here. When I came in for this year's eye exam, I was pleasantly (read: extremely) suprised and happy to see that the office had moved to an electronic lens system for the eye exam. Meaning, Dr. Franceschini switches between "1" and "2" with a cool remote-like thing. It means he's less in your face (not that it was an issue) and you can compare the exam letters more easily. I love the embracing of technology. Moving along to Dr. Franceschini's staff - they are a friendly, amazing, helpful group. Gina is my technician and she's been great in helping me find frames, order frames, debate frames...I seriously think she's amazing. She also helped me with my contact fittings this year. In an era where customer service seems to be dead, Dr. Franceschini's office and Oakbrook Optical seriously take great care of their patients/customers. I can't imagine going anywhere else to have my eyes taken care of. Seriously - great service, advanced eyecare technology, great people. That's my takehome message. I'm the president of their fanclub.

First - they deleted by Google review :) I came in as a new…read morepatient based on the positive reviews and had a great experience with the doctor, he was prompt, kind, and informative. However, my experience with the staff, particularly Collette, was disappointing. After my exam, I worked with Collette to try on frames for my low prescription. I found a pair I liked but decided to hold off until I felt better and could return with a second opinion. Collette made a subtle remark under her breath about hoping the frames would still be there, which struck me as unnecessary. Two days later, she called to ask if I was coming back for the frames. When I explained that I was still deciding and had requested a copy of my prescription, her tone noticeably shifted. She sounded curt and dismissive, and told me getting my prescription wasn't her department, even though the front desk is only steps away. When I later called back for an update, she answered again and was just as dismissive. I didn't feel confident my request would be followed through, and asked to speak with someone else. Her response made it clear that helping me was a burden. Ultimately, I had to make a third contact and visit the office in person to get my prescription. Even then, it wasn't signed by the doctor, and no one, including Collette, acknowledged the confusion or offered an apology. I've worked in customer service and wouldn't speak to any customer the way I was spoken to. I expected more from an office with such strong reviews and designer branding. Unfortunately, due to the unprofessional behavior I experienced, I won't be returning.

I just picked up my new glasses and I am very happy with the service that I received at Town…read moreEyecare. They were very helpful, and pleasant to deal with.

Professional careful optometrist, good selection of high quality frames, appointments easy to make…read moreand always on time. Plenty of parking in the strip mall and right across from the Mandarin House, a Korean style Chinese restaurant.

Best eye doc I've ever been to in the 40 years of my life. Dr Hendrickson always finds new…read moresolutions to improve my vision and comfort level. I started blind in one eye and told him contacts never worked me. Everyone else in my past went about their routine and just left my blurry half-blind eyeglass prescription alone, but he went above and beyond and got me seeing again with a specialized contact lens. Needless to say but I'm floored to be seeing again out of both eyes with full peripheral vision. Staff had no issues with my insurance regardless of the complexity of the situation. Highly recommended, worth the drive.

My husband, myself, and our 14 year old daughter all see Dr. Hendrickson at MyEyeDr. My husband…read morehas some complicated eye issues. We both feel that Dr. Hendrickson is the best Eye Doctor we have been to and my husband has been to several specialists. Dr. Hendrickson is a quite guy, but there is no doubt he is a master at his trade. The office staff at MyEyeDr are extremely kind, helpful, and PATIENT! Ashley is my 'go to girl' and Areli is amazingly easy to work with on financial/insurance items. Ashley taught me what color glasses I should wear with my eye color and which glasses 'lift my eyes'. Thanks Ashley!

Offering a large selection of glasses in different frame materials. Nicely designed store with…read moresimple layout which is great for selection process. Warby Parker offers stellar customer service. I did not need an eye exam , but those are available at a reasonable cost. Why Warby works for me? Because they offer a good product , at a good price point , with comfortable retail shopping space for those whom enjoy the "shopping experience " and always offer good customer service. Their Teams know the product , explain it well- and let's not forget - THEY DONATE A PAIR for every pair sold! Stellar. That's a lethal combination to not only set them apart from the competition, but rule over it gracefully and just let all the clients come to them. They did retire my old pair, but I'm very happy with my new selection. Not only did I get a discount , the new set will arrive in less than 14 days. Definitely recommend them .

The employees were all very nice and professional. The costs are not the same as the commercials…read moreshow and on top of that, they charged my credit card more than the receipt showed by 70 cents. Itis not the amount that bothers me, its their system for charging a credit card. If you take 70 cents to every customer, that would add up quickly. I will rerate my review after I get my glasses in 2 weeks. Part 2 I received the glasses and they were not even close to my prescription, as the vision was all fuzzy and I returned the glasses. The staff double checked the lens and they matched their prescription. Then they checked my current glasses and they found they were different than theirs, so I asked for a refund for the glasses and the exam. They refunded just the glasses, the prescription is unusable as written as it does not match my needs. I would never come back to Warby Parker, as I feel like I have not received anything for my money.

We've been coming for over 2( years. Extremely knowledgeable , professional . Great office and…read morestaff!

The glasses I was wearing for three years broke the other day. The left arm fell off splitting…read moreaway from the frame. So I called Dr. Shari's office and was advised that I should undergo an exam since it had been some time since my last exam. Dr. Shari met with me; and after an initial consultation with one of the doctor's associates, she tested my vision and analyzed the photos of my eyes. Wonder of wonders, despite the time that has passed and my advanced age, there was no change. So I could proceed with new glasses using the same prescription. I wanted the same frame design that I was happy with, and I was happy to hear that the model was still available and had not been discontinued. So I proceeded to order the new glasses. Dr. Shari's associate fulfilled the order very competently and professionally. In a few days I should be happy to see the world again as I did.

Doctor Kelley is amazing. He is out of network now... But we go to him even though we have to pay…read moreout of pocket! Dr. Kelly is very thorough, and takes time to explain everything. I love going to see him, his office staff is very nice as well. The new location off Taft is very nice. I recommend him to everybody

Tried to make an appointment for my son to get his Rx for contacts and was told that my son would…read morehave to make the appointment himself since he would need to provide personal information (cited HIPAA). Odd since the only info you need for an appointment is the patient's name and birth date. The remaining "personal" information would be the policy holder of the insurance which would be me. Pretty sure my 21 YO doesn't know who the insurer is, my birth date or the last four of my SSN which is what they need to submit the insurance claim. Not sure that the less than user friendly staff understands the concept of HIPAA in this context. I am the person providing all the of the "personal" information. Never been told I couldn't make an appointment for someone in my family because of HIPAA. Happy to take my business elsewhere.

Great customer service. Dr. Malik and her staff are very professional. I had an eye exam for…read moreglasses and contacts here and Dr. Malik was very thorough and patient with me even though I did not get my eyes dilated. I haven't worn contacts in over 2 years so she suggested 2 choices since I wear progressive glasses. The first pair of contacts she gave me, I exchanged after a day but they were really the best for me. She let me try 2 different pairs over a few days and she was right about the first pair. I will purchase the ones she recommended. Would definitely recommend her and the services offered. This was my 3rd exam this year and she said this exam prescription was totally different from what I had. Walgreens Optical is very affordable, no surprise at payment time. The only set back for me was that it takes up to 2 weeks to receive glasses and I'm from out of state. I would have to return to Chicago which I would love to but I'll wait.

Worse service ever! First time customer. I came in December for my annual exam on the…read morerecommendation of a friend. Not only did I have the exam for glasses I asked for contact lense exam. I was told that they had to order my trial lenses that was early December. Today is February 1st. I called the store and spoke with Tanya who informed me that my contact lens order was still being processed. My blood was boiling at this point. I demanded a refund. Next thing I know I'm on hold and the woman I spoke with said that they have my trial lenses. Wtf! Then she says I will throw in an extra pair for the inconvenience. How did they magically find an extra pair. They handed me a bag and that was it. No trying them on to make sure I was able to see. Never again!