I had an absolute 10 out of 10 experience! When you first arrived, the first things that you will…read morenotice is a clean atmosphere and a welcoming environment! My first visit was for a annual cleaning and I needed to do some x-rays and I felt so comfortable. The dental assistant was so gentle and kind. Doctor Park was also great! I was a nervous about meeting him whatsoever like some doctors in the past. I truly recommend this office to anyone that has had traumatizing experience, but would like to get back on track with their dental health!

From the moment you walk in you are greeted by the staff,no long waiting and the doctors are very…read moreattentive to your needs .

This place makes you feel like you're part of a family member! They are warm & welcoming. Great…read morestaff & friendly service. They are honest & caring about your needs & concerns. I trust them a lot! I have been to two other different dentists & were unhappy w/ them. I'm glad I made the switch!

This family dentist practice should get 10 stars if it was available!…read more I went for a routine cleaning recently and my dentist noticed that an old filling had broken off. I had no clue, but Dr. Nguyen is so thorough, he immediately saw the incomplete filling. He replaced the old with a new, porcelain filling within a few days. Barely felt a thing! I've been pleased with Dr. Ngyen and his staff's gentle dental service since 2002. I highly recommend them!

TranscenDental Smiles of Georgia office is located in the Stone Mountain Square Shopping Center at…read more5370 US Hwy 78 Suite 720 Stone Mountain, Georgia 30087. Main number 770-465-3400. I called to change my appointment to an earlier time due to a conflict with my schedule and spoke with Shika who was very accommodating and rebooked my appointment at a time that worked best for me. My office visit today included teeth cleaning and polishing and I was very pleased with Donnette services. She took her time and made me feel comfortable throughout the entire process. She also made recommendations to help me keep my teeth healthy. Afterwards, I spoke with Yolanda who was also very accommodating and assisted me with checking out and making my next scheduled appointment. Overall, Dr. Diane Stephens and her staff are very professional and welcoming. The office is very clean and you can even watch Netflix movies while you're having your dental work completed. I would definitely recommend this office for all your Dental services.

Omg Dr Stephens and her staff are the best ever! It is such a far drive for me to go to her but I…read morewill continue to always go to her no matter the drive! She and her staff are so kind and friendly and always willing to help with patients in any way shape or form. Best dentist ever!!! I have always had teeth issues so I value a dentist that never hurts me, always improves and fixes my teeth and prices are super reasonable and she and her staff are always willing to work with patients to get their needs met. Best dentist ever!

The people are kind, caring, fun, and competent. Their use of the latest technology makes dental…read morework of all kinds so much easier for me, the patient. I'm so glad I found them!

I have been going here for over 20 years. The staff is always happy. Fairly priced and stand by…read moretheir work.Only drawback is not open on Friday but they do their best to accomodate requests. never treated as just a number. Irene Madden snellville

put a crown on broken tooth due to inadequate assessment…read moretooth became infected and needed extraction a few months later still charged me $700 and will not respond to messages they take everyone's insurance and omit the fact that they are our of network glossy exterior with home basement service

After nearly 21 years as a patient of this practice, I am writing to formally notify you that I…read morewill be transferring my dental care--and that of my entire family--to another provider. This decision is not a reflection of the dentist or the clinical care, which has always been satisfactory. Unfortunately, it is the result of ongoing issues with the back-office billing process under the current office management. Due to repeated billing negligence, I was forced to pay over $600 out of pocket, ultimately including payment to a collection agency for charges that should have been properly handled and reconciled by the office. Today, when I contacted the office to have my account reviewed after resolving the collection, I was placed on hold for over an hour without resolution. After nearly two decades of loyalty, this level of billing mismanagement and lack of responsiveness is unacceptable. Patients should not bear financial consequences due to administrative errors, nor should they have to expend excessive time attempting to correct them. As a result, I will be transitioning myself and my family to a dental practice that demonstrates greater accountability and appreciation for its patients.

I've been a patient for over a year, and each visit is friendly and they care about you. And they…read moredon't mind checking your insurance coverage for you!

This is a super dentist's office. I went in for a consult with Dr. Scott…read more I have two implants. I expected to have to make another appointment to have them cleaned. Dr. Scott cleaned the right then and there. He and the office staff are super friendly and do everything to make a trip to dentist a great experience. My husband and I have now switched to Carter Dentistry for our dental care.

Very kind and considerate staff, unlike other places where I have experienced the staff being…read moreberated and a judgmental attitude towrd patients. This is a happy, well-coordinated staff. Adjustments were vvere handled expeditiously. Good communication, explained what to expect and when/why to follow-up. Easy online booking. Accessible, if needed.

Very disappointed with this Stone Mountain location. Things started off great--my extractions and…read moretemporary dentures fit perfectly. I paid over $3,000 out of pocket for my permanent dentures, but the bottom dentures never fit correctly. For 5-6 months, I repeatedly returned for adjustments and waxing, yet they still could not get them right. Then the staff and doctor changed, and I felt like I had to start all over again. The new doctor's first interaction with me was also very unprofessional and left a bad impression. Eventually, they got the bottom dentures to fit somewhat, but then the top and bottom did not line up properly, leaving an obvious gap. I'm still wearing my temporary dentures because the permanent ones were never properly corrected. After spending thousands of dollars, I expected much better service, communication, professionalism, and results. Extremely frustrating and disappointing experience.

Absolute great experience! Parking was easy and as soon as I walked in I was greeted and by name. I…read morewas thanked for filling out all our forms online which made the process easier. Once we were called back everyone was very kind. They explained everything step by step. They explained the x-rays and their findings. This was my first visit to this office and I felt that my children and I received good quality care. They are definitely our new dentist office!

I'm extremely disappointed with my experience…read more I registered on their website on 1/22 and scheduled an appointment for 2/5, carefully entering all required information -- including my dental insurance details. On 1/28, the receptionist called asking if I could come in sooner. I explained that I preferred a specific time of day, which was only available on 2/5. She said no problem and confirmed she would see me on 2/5. On 2/4, I received a call that I assumed was a routine reminder. Instead, the front desk informed me they could not see me because they *do not accept my insurance*. I was told I could pay out of pocket if I still wanted to proceed. I was beyond frustrated. I asked why this wasn't communicated sooner -- especially since I provided my insurance information nearly **two weeks in advance** during registration. The explanation I received was that they're "busy" and sometimes this happens. That response was extremely nonchalant and dismissive. What makes this worse is that they had already called me once to move my appointment earlier -- yet somehow my insurance was never verified until the day before my scheduled visit. If insurance information is required during online booking, it should be reviewed in a timely manner. Patients plan their schedules around appointments. Waiting until the day before to say, "We don't take your insurance, but you can pay out of pocket," is unacceptable and unprofessional. I pay for insurance for a reason. I had every intention of supporting this local African American husband-and-wife practice, but this experience was disappointing and disturbing. The front desk needs to do better when it comes to communication and basic administrative follow-through.

Feel that I was bait & switched, said they would accept my dental insurance, turns out that's not…read morethe same as having a contract with my insurance company so I wound up with a large bill to pay. Otherwise nice staff and quality care.

Quick, affordable, a gentle. It's always nice not even feeling the first novocaine shot.read more

This is one of the WORST dental offices I have ever encountered! Dr. Do is truly void of patient…read moreeducation and care. I would not send anyone here for any dental services. I would rate the overall dental service at this office as less than POOR. The staff overall lack the ability to provide basic patient education/information which I contribute to their lack of education and knowledge. They become defensive /annoyed when I questioned dental care. I plan to follow-up with my insurance provider to advise of the POOR service and to remove this dental office from their provider listing. A piece of advice I would provide --free of charge-- to Dr. Do and Staff is CLEAN your office! I observed a live spider in the waiting area and overall uncleanliness in this dental office. Dr. Do-no need to post your resume in waiting are---good patient care--just like bad patient care speaks for itself and shows "book knowledge- education does NOT make for a great dentist as evident by Dr. Do and his inability to make sound patient care decisions. I would recommend an additional educational course on patient care/education. But then again--I believe the ultimate goal of this dental practice is the bottom line--MONEY vs. quality and good patient care.

The staff and doctors here are extraordinary! Every visit the staff and doctors are always full of…read moresmiles and positivity. I have a horrible gag reflex and they are so patient and even have a trick to deter the reflex. They go the extra mile to ensure the comfort of every patient. I would defintely recommend them.