This may be the worst dental office I have ever utilized. They do not provide any detailed billing…read more They send a text informing you of the amount you owe with no explanations. They perform, in my opinion, unnecessary procedures and the front office staff is unprofessional. They will schedule appointments at 9:00 but they don't open until 9:00 so you are left waiting until they finish up their morning meeting. So your 9:00 o'clock appointment doesn't start until 9:30. Make it make sense. I would not recommend this practice to my worst enemy.

I'm new to the area and picked Progressive Dental based on location. I was treated with courtesy…read moreand the staff was very mindful of my anxieties surrounding dentist. I have no complaints.

If I could give it 6 stars I would! I have been scared to death of dental work for YEARS. But I…read moreknew I eventually needed to go and get some long overdue work done. I researched and really liked the "feel" of Atlanta Dental Spa. Their "No Judgement" attitude is what I liked the most. I walked in the front door (BIG step) and Tiara took such great care of me. She is so sweet!! After x-rays and scans, I met with Dr. Gandhi who was very understanding of my fear. He was gentle and explained everything that needed to be done and what those options were. It was scary looking at all that was needed, but they offer sedation dentistry and that's what I did. After a good couple of hours of being "consciously knocked out", Dr. Gandhi, Whitney and Britney got the work done! I left being able to smile showing my teeth for the first time in years! But more so, correcting the things that could affect the rest of my health. After I got home I did NOT have ANY pain which is saying a lot as I had a ton of work done. They said that days 3-4 might be the worst for pain, but there was NONE. And that's taking nothing but ibuprofen. The advancement of dentistry is amazing. More than that, finding a dental office that treats you like family, sees you at your scheduled time, offers you neck warmers, blankets, headphones with your choice of music...but most of all truly cares about your patient experience. I'll keep my mouth healthy at Atlanta Dental Spa-Highlands and Dr. Gandhi is my dental guy going forward! (Also thanks to Tiffany who helped answer my financial questions!)

Dr Hamilton is an amazing doctor and I'm happy to find a physician who cares about his patients…read more Beautiful office with wonderful staff members. Highly recommend.

I want to commend Dr. Gandhi and is very able assistant, Whitney,…read morefor their competency and professional work. No one looks forward to a tooth extraction. These two made the procedure incredibly smooth and painless. I also appreciated the extensive after-care instructions. Martha M Mehta Five star rating !

TO ANYONE ON A BUDGET WHO RELIES SOLELY ON THEIR DENTAL COVERAGE AND CANNOT AFFORD TO PAY ANY OUT…read moreOF POCKET: The Atlanta Dental Spa is located in my building so I was interested in cleaning/ preventative services out of convenience. Although the place looks nice and the staff seem nice, don't be deceived. My bf and i walked down and spoke with the front desk about an appt. I gave her my insurance and instructed her to notate in my chart that all services needed to be pre cleared with insurance before appt bc I am legally disabled, on a very limited fixed income, and could not afford anything not covered. At the end of Sept I spoke with the Insurance person, Lura, regarding my coverage. On the phone I also informed her about pre-clearing my services and she told me no problem. At the 1st of the month she ran my insurance and told me I was good to go. To me, this means that she called the insurance company and made sure the preventative services were covered. Otherwise I would've hoped that she'd advise me to find an in-network provider who did cover the care. But she didn't do that. Just a go ahead to come to the appt. Day of appt, I signed the forms, including the financial responsibility forms, under the assumption that I was pre-cleared for my services. Boy was I wrong. I received a $325 bill for services- which is astronomical for someone on a tight budget. When I reached out to Lura I received the exact response that I was expecting-- reference to signing the financial responsibility agreement and that it was my responsibility. How unsympathetic can you be to not even do the proper insurance verification on a patient specifically requesting it for financial reasons, and then surprise billing them. It's just completely dishonest and wrong when the patient is greatly depending on the services to be covered. I highly recommend finding a dentist that works in network. I found others on Yelp with the same exact complaint as I had- being told out of network insurance is accepted and then getting a surprise bill. In order to avoid this- find an in-network provider or pre-pay.

I am in a position where customers are always right even patients the elderly The Young and the old…read moremy experience at panola dental and this was over the phone it was horrible I work in a doctor's office also and I had my phone on speaker phone and I was trying to make an appointment and I couldn't even make the appointment because the receptionist she said she's the office manager went back and forth with me on that phone I was so embarrassed like she is so rude rude rude rude I told her I didn't want to do service there anymore because of her you know it starts from the front desk she's the first person that people see issues you have to be put aside people come there because they are in pain people come there because they need to be seen not to be harassed or attacked

Best Dentist ever!! The staff are very professional and courteous. I would definitely recommend!!read more

5 stars easily. If there were more stars to fill, I'd add them to the 5…read more She might appear to some to have a grouchy bedside manner at first, but that soon subsides. I've gone to Dr. Lee for two different procedures and her and her crack staff are the Navy SEALS of Oral Surgery. Lets hope more than 2 (as of this writing) reviews pour in over time.o

Had an issue & Dr. Lee called me personally to resolve it immediately. I appreciate how quickly it…read morewas resolved, thank you.

Incredible experience!!They got me in within 3 days!! From the moment I walked into the door, I…read morefelt like a family member. The entire staff was warm, professional and very knowledgeable. Their kindness put me at ease immediately. I did not feel rushed. Dr. Zerita was very patient and addressed of my concerns without making me feel rushed. She was very professional and expedient. I thought I would be in the chair for hours but 2 hours max!! I highly recommend if want care in a warm, professional environment.

Dr. Zerita Buchanan and her team made this experience so amazing. I will never go anywhere again…read more She had top technology, recommended reasonable treatments and was super caring throughout the whole experience. I will never choose another dentist!

Best experience with a dentist since I was a child. Office staff was friendly and professional…read more However, what stood out the most was that I was able to receive a full set of x-rays and dental cleaning during my first visit. For the last several years, my initial appointment was only x-rays and I would have to make a different appointment for my cleaning. Imagine going to get your nails done but they only looked at them and sent you home with a later date for your manicure.

Dr. Arrue and his lovely staff are wonderful! I will be happy to return to this office.read more

Time management. In all of my three services I noticed my services were at least 1 hour and 30…read moremins. Scheduling... I can tell there was a scheduling issue! I was doubled-booked for all of my appointments. My recommendation for that is to tell get more people or make sure to not double book. When I went to get my temp crowns on. Your Medical assistant Katie was the worst. Her bedside manner was trash, but whenever the hygienist or Dr cooper were around (she wouldn't say bullshit if she stepped in it) she told me, I had a weird bite (like I'm not already subconscious of my smile) and made me uncomfortable with every interaction. When I was sent to the hygienist for a cleaning, I told the hygienist McKenzie (sweetest person ever) my gums were irritated and felt itchy. So she went to grab Katie to fix my temporary crowns...this girl was rough and I said "OW!"and she said the numbing was wearing off and gave me another numbing shot. I felt that numbness towards the bottom of my left eye. She had an attitude and I felt the grown cement was on top of my gums, she took it out and told Mckenzie it'll stop now with whatever she said right in front of me as her finger is in my mouth. I went home and could not sleep. I was in so much pain I had to come back the next day at 8:00 am because I felt the crown hitting my real tooth. Dr. Cooper said it wasn't even cemented when he was with Marisol fixing her error and I was this close to reporting you to both of the insurances that I used and contacting hippa because I heard my records being discussed by Katie in another room while there was a patient. The outside is pretty, entrance is off of a busy highway. I love the lobby aroma of comfort and the drinking options but the water wasn't filled. What I did appreciate was the girls in the front Shante, Jasmine, the third young lady with the sandy highlights. Dr cooper and Marisol. That's the only reason I left a 5 star review on google. I was even given a gift card, which was a sweet gesture. But please make sure the paperwork matches the balance. It said $10 but then I found out there was only $5 and.... That was the straw that broke my back because I don't know if you all are being petty or if it's really this unorganized. Like I really appreciate the gesture if it was sincere. And now my tooth behind my crown is extremely sensitive. I am furious, on Monday I will be making phone calls. Thank you

Stay away from this Dental Platform. Overcharging, inefficient service, dirty bathrooms, and bad…read morecustomer service.

I have been coming here for a few years.They offer great service very clean, very efficient.The…read morestaff is super nice and the dentist, he is awesome.I would recommend to anyone on the south side or even not, it's worth the drive

The best dentist! I was traveling through the area & was overdue for a cleaning. I called Premier &…read morethey were able to schedule me for a new patient exam and cleaning within a few days. The office is really nice and modern. The staff is AMAZING. They were able to get me a new crown in less than 2 weeks to replace a crown I had done in California (which was improperly fitted and causing a lot of sensitivity) . My new crown is great, no sensitivity or issues flossing, and I can finally chew on that side of my mouth again! Dr. Johnson & all the staff at Premier are the best and I absolutely recommend their business.