The best dentist office I've had in my 70+ years. Dr Lily Qian is incredible; a magician! The…read morestaff is professional, caring and friendly. I've referred Southpoint to two folks who are immensely happy with the results. Just awesome!

I went for a cleaning They were very attentive to me smiling faces from the front door They are…read morein my network Very informative concerning my current issues

I transferred dentists as part of a move from Raleigh to Durham and based on a referral from a…read moreneighbor. Unfortunately, we did not have a good (net) experience. We are a family with fairly healthy teeth, practice regular hygiene and dental cleanings, and had no significant issues 10 months (long stretch due to Covid) prior at our prior long-term dentist--upon seeing Dr. Gaddis, multiple cavities, root canals, and others services were promoted, many of questionable need. Pros: Good location, nice office, new equipment/technology, thorough hygienists, nice staff (for the most part), good bedside manner (for the most part) Cons: 1. Wife was referred for THREE root canals, ALL of which our endodontist told us he has no idea what Dr. Gaddis was referring to. Gaddis also referred us (like all her clients) to an endodontist that has many poor reviews, which was an early red flag, and why we ended up selecting our own (that is highly reviewed). It also raises the specter of potential quid pro quo between the two practices. 2. Gaddis told me my daughter needed sealant because of her baby teeth cavities being an indicator for her proclivity to cavities. When I said my prior dentist told us baby teeth are not a good indicator for cavities in permanent teeth (because they're weaker, less enamel, etc), she said "I don't recall hearing that in school". After a quick Internet search, I confirmed it is well known amongst professionals in the field that baby teeth cavities are NOT a good indicator for the health of adult teeth, leading me to conclude Gaddis either doesn't know some fundamental facts in dentistry or is intentionally discarding what she knows to promote more services (consistent with Con #1)...either of which is not good. 3. Front office staff can be a bit edgy/dry/cold...not outright mean, but not generally warm, like our prior practice. It's not a deal-breaker on its own, but coupled with the other issues not helpful. We were really hoping that we'd found a new dental home and allowed benefit of the doubt several times, but ultimately too many red flags have pushed us back to our prior practice until we can find a better local option.

I have been seeing Dr. Gaddis since she first went into practice out of dental school. Dr. Gaddis…read moreis a very, very good dentist! Always prompt, always caring, and always great. The office and office staff are as good as I have ever seen. Dr. Gaddis recently saw me for an emergency crown. Worked me in - same day- in and out- perfect. My Father was a dentist, and He would be very proud of Dr. Gaddis' work and professionalism! If you need a dentist- look no further!

I am so thankful that I chose Bull City for my dental needs when moving to Durham…read more Dr. Kemp is, first and foremost, kind. She makes thoughtful suggestions to help improve your smile and delivers results. I used to get so anxious for cleanings but Bianca, my hygienist, is an angel in scrubs. She is patient, gentle, and easy to engage with, all of which make for a comfortable experience. Tameka is extremely competent when it comes to handling appointments and insurance. Even when I changed insurances over in the new year, she had all my information ready to go and I never had to lift a finger. Bull City has helped provide me with confidence in my smile - I would recommend them highly to absolutely anyone looking to feel their best.

They're closed during regular working hours, and never pick up the phone. And after reading up, the…read moredental work is shoddy at best, with lots of insurance scams, and it's impossible to get an answer out of them, given they don't enjoy communicating.

Read watch Triangle Dental was a fantastic experience! They are professional and straight forward…read morewith what is needed. Dr. Verma is fantastic and it is obvious she really cares about her work. I would highly recommend them to anyone in the area!

Today, I had an appointment with brian cahill, dds., in order to get some dental work. I walked out…read morebefore it all started. I was humiliated by brian after he took off my hat without asking to remove it. Before taking off my hat, he said, "This is going to get in my way." Not only that, but his female assistant went to the hallway to laugh for a few minutes while she told her coworker who came over to look at me while I was sitting on the dentist chair. This was all totally unprofessional and disrespectful. I would have easily taken off my cap if someone had asked me to. I suggest you take your money elsewhere. I get the last laugh as they lost out on over $500 out of pocket money from me. My wife and I will never go back there.

My two kids, my wife, and I have all been going to see Dr. Sun for 8 years now. The whole practice…read moreis always very warm and welcoming. I have not always taken the best care of my teeth and despite having my kids go see him, I didn't schedule an appointment to 2 years ago. Sadly, I did have some cavities, but he and his team never made me feel bad. They scheduled the fillings at a pace that was best for my mouth and for my bank account, making sure insurance covered the maximum amount possible. Each cavity was taking care of well and my teeth feel they best they have in years .

Doctor is professional and efficient. The office takes care of everything with high quality of…read moreservice. I clean teeth regularly here and feel that my teeth are well maintained.

Dr. Verma is amazing, and so are her dental assistants. I've been going here for years. if you are…read morelooking for a dentist that cares and that you can trust. This is the place for you!

My last appointment was back on 9/25/24. This was my second time at their office and it was just as…read morewonderful as my first time. Everyone there is very kind, understanding, patient, and professional. They let me know exactly what was happening, took care to let me know of fees/co-pay prior to services, and was very considerate when taking x-rays (which we all know can be uncomfortable at times). They were all very communicative and made sure I understood the process, proper care, etc. I highly recommend them! They will remain my go-to for dentistry services :)

Best dentist in the city. Office is excellent and the entire staff are great. Dr Bolton is so…read morevery good. She is absolutely outstanding The entire staff is so helpful and friendly.

I checked with the website which says they are taking new patients. THEY ARE NOT. I completed…read morecopious amounts of paperwork and received a welcome note however when I called in they informed me that they were NOT taking new patients. DONT COMPLETE THE PAPERWORK.

Why do dentists get so money hungry ? This happened a while ago but could not leave my original…read morestellar review. They sent me a letter saying they no longer wanted me at their practice for defaulting on a ...... $30 coinsurance payment. I had moved. Gone for 2 years (husband switched jobs) never received billing. Moved back two years later and was told I was not welcomed as a patient I've never experienced ANYTHING like it from a medical professional. What in the world.

Their prices for their services are overpriced, so much so that their was a balance due for a…read moreroutine cleaning, because the insurance would only allow for a certain amount of payout for a routine cleaning. Also Dr. V kept referring me to one of his oral surgeon buddies (Dr. Reebey) to have my wisdom teeth removed. These teeth were not decayed or hurting me in anyway. The x-ray did not show any signs of concern. I left this place and started going to Research Triangle Family Dentistry and the Dentist said to me that my wisdom teeth were fine and did not need extraction.

Call Dan today about 1239 to establish care. I was told that. They are accepting patients. But they…read morewere not scheduling people until April 2025 I asked was there waiting list I was told to call around. I asked they accept my insurance. She told me what version of the insurance but she couldn't tell me whether mine was approved or not approved. I need to call to my HR, I did not express to her that I thought they were fine that they would be more inviting especially for a new potential customer. Maybe these are areas for growth and training. Don't think I'll be going to get my teeth clean.

Dr. Naik and his team (including Barb and Danielle) are attentive, caring, organized, and skilled…read more After moving, my new dentist remarked that the dental work I received at Southpoint Family Dental Care is high quality. I recommend this dentistry and have referred many Durhamites over the years.

This dental office was recommended by a friend a few years ago, when our former provider stopped…read moreaccepting private insurance. We are very happy here. The staff here is friendly and professional. The hygienists are excellent - Ali, Tabitha, and Christalyn come to mind as standouts. I really love Dr. Austin who takes time to explain procedures and dental health, and who is also really gentle and fantastic with kids. In additional to routine cleaning, I have required additional dental procedures done (e.g. crown filling) and I was very happy with the results. Front desk staff Jill and Jodi are also lovely -- they have alerted me when I have credits on my account, and it is always a smooth process whenever we arrive for appointments or have to deal with billing. I also love that I feel no pressure to follow up on referrals, procedures, and additional services suggested. Overall, this office is professional and personable when dealing with patients' dental health.

We've always received excellent dental care from Riccobene, but their billing process has been…read morefrustrating. Their billing department uses high pressure tactics to collect outstanding balances that resulted because they did not properly file insurance claims. For example, when my wife called for an appointment due to a toothache, Riccobene initially said they would not schedule the appointment unless my wife paid an outstanding balance. She reminded them about our insurance and a week later we got confirmation from the insurance company that they paid Riccobene and that we do not owe anything. I have also gotten collection notices from Riccobene, but when I called and asked they had not filed the insurance claims. This sort of thing happens often, and they are now asking patients to leave a credit card on file so they can charge it without our knowing. After many years of dealing with this we are fed up and plan to seek out a new dentist. it is a shame because their dental services are very good.