The dentist is very good, and the office is state of the art. I also want to say that the hygenist…read moreare also professional and pleasant. The billing department is a nightmare. I spent more time trying to straighten out over charges with a new financial manager who apologised and offered a free cleaning due to their mismanagement. Then a new financial manager would be hired, and the charges would recur. Also, got 3 texts (confirmed) for an appointment and then discovered my appointment was canceled. The desk stated, "I don't know why it was canceled", after I showed them the text from the prior day with a confirmation that I would be attending. I am now with a new practice that is so much less stressful to work with. I wish Carolina's Dentist the best but don't have the stamina to keep working with their financial managers.

I have never in my life been spoken to as rudely and disrespectfully by a medical professional as I…read morewas by Josh Zuckerman. I asked what guidelines this practice using for diagnosing gum disease and determining when periodontal treatment is necessary and he accused me of demanding that the front-desk staff provide me personal dental advice. I did not express a dental concern nor ask for advice. I asked for general guidelines and clinic policy. That did not warrant the level of hostility and disrespect he displayed. I would never trust a medical professional with such inexplicable contempt for people asking questions. I have contacted the regional manager about his behavior.

Excellent dentistry! They use the latest technology , some I've never seen in any other practice. I…read moreactually look forward to my visits. Dr. Furgurson is the best!! Ignore the bad reviews because they do not reflect the truth of this practice. I have been to several dentists in the area over the past 20 years before making this my primary care. Everything about Chapel Hill Denistry is hands down better than the rest!!

The dental hygienists and Dr. Ferguson are always very kind, professional, and informative. They…read morealways answer my questions and are willing to start a conversation, and I feel they are always considerate about long-term dental concerns. I'd definitely recommend to anyone in the area!

A Christmas Miracle! On the evening of December 21th,…read morewhile eating cheese, my very old crown fell out! I had a January 2022 appointment with Cornerstone as a new patient, but I had never met them nor did they know me. In panic and hopeful desperation , I called for an appointment on Dec 22 and was seen on December 23. Figuring on the worse but hoping for a temporary relief, I was amazed to have the dentist tell me that it was only a deterioration of glue and he could fix me right there and then!!! And he did. My Christmas roast beef was enjoyed by all, including me! The staff, the attention to stress, and the relief of it were all everything one could hope for in a dental practice. I am so grateful for the results and am am looking forward to my first official appointment in January What a gem of a find!

My husband and I have been patients here for 3 years. This is the best practice we have found in…read morethe area. Scheduling is easy. The hygienists are professional and knowledgeable and they truly care about your comfort and experience. Dr Durusky is fantastic. He's smart, yet approachable. If there are multiple options for treatment, he explains them all to you and doesn't try to upsell any unnecessary treatments. They are so nice and genuine, from start to finish you feel welcomed and cared for.

I never thought I'd say this about a dental office, but this place genuinely feels like a spa…read more From the moment you walk in, everything is calm, welcoming, and thoughtfully designed, right down to the local artwork on the walls. The staff is incredibly friendly and attentive without being rushed, and they immediately make you feel at ease. You're offered drinks, and the warm towels for your face are such a small touch that somehow makes a huge difference. The technology here is next level. They use state-of-the-art equipment, including new cleaning machines that basically power-wash your teeth (in the best way possible). It's efficient, comfortable, and honestly impressive. You can tell they invest heavily in keeping the practice modern and patient-focused. What really sets this office apart, though, is the care. Everything is explained clearly and transparently, no pressure, no upselling, just honest recommendations and extremely skilled work. The owner truly goes above and beyond, and you can feel how much pride she takes in her practice and her patients' experience. If you're someone who normally dreads dental visits, this place will completely change your expectations. I actually look forward to coming back, which is something I never thought I'd say about the dentist. Highly, highly recommend.

Beware of incompetent, unprofessional staff and billing errors…read more I went to this office for a cleaning in October 2025 and scheduled a crown for November. Per their policy, I paid a $500 deposit upfront and the remaining balance on the day of the procedure. A few days before Christmas, they began repeatedly calling, emailing, and texting me about a supposed $584 "past due" balance, asking if I had other insurance. Before I even had a chance to respond, they sent a bill. I was then told by their office to call MetLife and ask them to reprocess the claim--something that should never be the patient's responsibility. I did anyway. MetLife confirmed the issue: the dental office had checked the wrong box on the claim, making it appear I had other coverage, which triggered a reversal. I had to explain their own error back to them after being harassed about a balance that was never mine. At no point did the practice acknowledge the mistake or apologize. Instead, the practice manager said she was "frustrated" that I had contacted MetLife--despite their staff directing me to do exactly that--and even claimed MetLife was being dishonest. The incorrect balance still sits on my account with a prompt to pay. They claim they are not actively collecting, but the system will gladly take my money if I choose to pay it. That is unacceptable. Even worse, if this is not resolved, MetLife may deduct this amount from my 2026 benefits--meaning I could lose coverage for care I actually need. I am now overdue for a cleaning and additional dental work, and I no longer feel comfortable returning. The office is aware of this, yet their response has been dismissive at best and hostile at worst. For a practice that advertises itself as the "number one" dentist in Chapel Hill, this experience has been the opposite. Competence, accountability, and basic professionalism matter far more than marketing claims.

Very comprehensive examination, and treatment of previously done crowns. The staff is great, and…read moreDr. Ellis referred me to someone for crowns that I need. However, I will still use this practice for cleanings and other care I may need going forward. Outstanding equipment and care!!

We have been going here since 2012. The entire staff is fantastic. Very professional and pleasant…read moreto interact with during your visit. Lisa had been our hygienist the entire duration. She is the main reason we continue to be a patient at Ellis. We have moved farther away and for sure there are closer facilities to us now. However, as long as Lisa is there, and we live in the vicinity of Chapel Hill, we will be a loyal client of Ellis Family Dentistry. Thank you to the team for all you do!!

Wonderful dental practice. I went for years to see Dr. Kennedy and his group and now use Dr. Harris…read moreand his group. My sons both see him and he also helped my mother-in-law when she moved to Chapel Hill area. They are very caring, take time with you and provide great dental care.

While the cleaning was great, Creedle gets way too excited about dental work that may one day need…read moreto be done. Every time I go in, I have to listen to his lecture about how all of my dental work is doomed to eventually fail and will need to be redone by him. He's smiling as he says this with no regard for me as the client in his chair (that would have to go through the procedures and put out the money). He speaks of my mouth as if it's a road top - saying he loves to drill on things, he loves to patch. It's all about business.

Small person. Skilled but runs his office so his staff is in fear. Any questions on process,…read moretreatment, options are a threat. Began sending me all over Durham rather than treat me when my dental issues broke down. Seemed to enjoy telling me how bad my conditions were, "Just pull them all." May happen due to delays. Other dentists are helping.

Excellent work and friendly atmosphere. I Highly recommend Dr West and his excellent staff.read more

Simply the best and most caring dental professionals I've ever encountered. I'm so grateful to…read moreentrust my family's dental care with Dr Ben and Dr Megumi!

Dr. Ben and Dr. Megumi are wonderful and the staff are welcoming and proficient! I highly…read morerecommend this practice and would give 10 stars if I could!!

I discovered the Eastowne practice a couple years ago. I feel very fortunate to have them as my…read moredental office. Everyone there is awesome.... from the front desk team to the Drs.

I found this office through my insurance website, and I had a great experience on my first visit. I…read morewas able to book an appointment a few weeks out from when I first called, and they were able to get my past records before the appointment so that I didn't need to repeat x-rays. Cheyenne was my dental hygienist, and she made the cleaning go by quickly and painlessly! Dr. Shin stopped in for the dental exam at the end and was also quick and professional. I've already scheduled my next routine appointment!

I think so much of Dr. Glover and this practice that I followed him from his prior location in…read moreBrier Creek to his new location in Chapel Hill. I've been seeing him since 2013-14 and been very happy with his work and his attitude. I like his staff as well - always friendly and efficient. I have some VERY old fillings that another dentist wanted to replace in 2012. The teeth and the fillings weren't causing me any discomfort and, from my point of view, there was no reason to replace them except to build up a larger bill. Dr Glover said to just leave them alone until the outer shell of the molars started to break down, then I'd have to get crowns. 12 years later, I still have two of those molars, and saved a lot of money. Finding a talented and conservative dentist is hard - that description fits Dr. Glover 100%

My apologies, in advance, for the lengthy review. I had the pleasure of meeting my NEW dental…read morepractice. My introductions began several weeks ago scheduling a dental hygiene appointment. I happened to speak to Suzanne, one of the Hygienists for Dr. Glover. A warm and welcoming conversation that suggested I had found compassionate and devoted professionals! With my first visit, I entered a beautiful office that was immaculate! We all have been in clinical settings that seem contrary to health. As I waited, Patients arrived and left, conversations and laughter ensued. Family arrived with baked goods. This could not have been more intimate. Remember... I'm in a dental practice! My appointment with Dr. Sheikh was extraordinary, as was her dental assistant. Time comfortably dedicated for an examination, to discuss my history/concerns, treatment plan and insurance benefits. Thoughtful, professional, well-educated, and trained, equipped with state-of-the-art technology. Time also allowed for a cleaning with the sweet and delightful Michelle, another dental hygienist. Incredibly ACCOMMODATING! With each examination, probing, etc. what I found to be consistent was this awareness that I am a person! Welcomed and HEARD! We all feel trepidation when seeing a Dentist. Leave your fears in the ample parking lot! Gentle, compassionate care...conversations surrounding a treatment plan and costs. Dr. Glover's Staff are well-versed in insurance benefits and file for you!!!!! Prior to selecting his group, I searched many others and often read reviews whereby patients reported being given incorrect insurance information that led to costly visits or had to pre-pay in advance. Some reviews were contentious! I've done the research for you...Drs. Glover/Sheikh and Staff should become your dental group. Dr. Sheikh is now my chosen Dentist trained at The North Carolina School of Dentistry...Dr. Glover received his training at Columbia University. Years in private practice, which in today's competitive market speaks to success! Schedule your appointments for comparisons, if you are new to the area or The University. So blessed and grateful!.