Keith the manager is not an honest man ! claimed to be a MAN of his word, asked his to sign an…read moreagreement verifying that he would pay for my elderly mothers rental car, would NOT. pay for it at time of return. Told myself and her to our face that his word is credible when I said that word means nothing these days he shook my hand, look me in the eye, but when I against his word. He third out my mother's car to be fixed by his brother in Norton at loyal Oak put a new motor in her car and it has been back four times charges every time for a diagnostic reading on a motor that they replaced. Sickening to know that he is scamming hard-working people in green and the surrounding Area! RIPPING OFF money from good people. Save yourself time and money. Do not go to A1 auto maintenance.

I have always had some uneasiness and distrust when I take my car to mechanics, especially Dealer…read moreservice departments. A-1 has earned my trust, they are men if honor and integrity. Strange to say this about mechanics, but it is true. I have been taking two of my cars with them for over a year and a half now. Minor jobs that take them a couple if minutes, like reattaching splash guard/heat shield, they don't feel right charging. Their prices are reasonable and they explain all work before and after.

I'll be honest. I wasn't entirely looking forward to shopping for a new vehicle. In the past, my…read moreexperience at other dealerships has been unpleasant to say the least. But not at Kelly's! They were both so patient and understanding. They weren't pushy and genuinely seemed to care about my needs in a vehicle. In the end, they got me in a car I've dreamed of owning. I will be giving them my business in the future! Also, I love that it's run by father and son.

I had a wonderful experience here! Ray and another gentleman were incredibly kind, helpful, and…read morewelcoming. They were able to squeeze me in, get my exhaust fixed, and have me back on the road in about an hour. The price was very reasonable, and my car is running so quietly now! I really appreciated how friendly and professional everyone was. It's not often you leave an auto shop feeling genuinely happy about the experience, but I absolutely did. I'll definitely be coming back and would highly recommend them!

Got me in quick and fixed my exhaust right up. Great, affordable pricing as well. Highly recommend.read more

fixed the ABS in my 2.5l direct injection malibu pretty quickly, which required taking out the hub…read moreassembly...paid for abs but they ran into a seized caliper and they let me keep my car there and did the before i got paid the next day.. payday i walked in and it was already done and they handed me the keys..adorable price for my low income budget

The best around! We take all of our cars to CUA. They have fixed our cars and made them look like…read morenew! Always impressed with the quality and the quick turnaround time. Overall great service and value!

Thank you for making my 2009 Chevy run like a Cadillac . Great service and prices . Have been using…read morethem for years

Mike and his crew are the most honest mechanics I've ever worked with. We have been taking our cars…read moreto Your Garage for 10+ years and have never had an issue with a repair or a bill. If you need an honest appraisal, use Your Garage!

Called State Farm road service Could not talk to a live…read moreperson on phone Then got a text but couldn't reply for some unknown reason CPR service was good, just needed to have my battery jump start fast and friendly service Thank you

We had our family SUV there for over a month, received a huge bill and still had to take it…read moredirectly to another mechanic anyways. It was a coolant leak that spiraled and turned into a lot of hours in labor charge$$, guessing on radiator, thermostat? maybe, hoses, heater core, parts and symptoms over 3 weeks in dead of Winter. In the end was told to "get a head gasket replacement", but why was that not checked first when told that SUV was overheating? A compression leak down test or a coolant combustion gas test should have been the first thing done, then go from there. We just got a large bill and a larger one now looming... We are local, and like to give locals good reviews, but this was a most painful experience, and we had to rent cars for a month just to get by. He had somebody quit in the middle of all this, so I get that, but the communication there was very lacking, as we would go 4-5 days with no updates to the progress, kept us wondering every day if we should extend the rental car agreement, a day,a week, two, who knows? There is nobody working the front desk to call, so you are calling Nick directly and he's the one working on cars, so we weren't sure if he was getting messages. Every excuse was that he was always working on somebody else's car instead of ours. Engine was missing some parts by week 4, I had to go buy to replace after getting it back. He did refund me though. Interior of car was received as filthy and took over an hour to clean. I think that the A/C refrigerant was also lost in the radiator swap, I'll find out in the Summer. Bush's, McBrides, and Randy's were booked out 2 weeks when it overheated, or I would have gone there, so took a chance here and would not recommend.

I just purchased a 2021 Subaru Forester (Premium) from Waikem Auto in Massillon, Ohio. My sales…read moreperson was Dan Auman. He was outstanding in assisting me with any/all questions I had concerning my new car. He patiently talked me through all the amenities this car has to offer. I am a "visual" person, so seeing how to utilize all the functions on my car was definitely helpful! The entire experience (including the financing), was wonderful! This car is like driving a computer on wheels! I love it, and will certainly enjoy driving it as I maneuver through all the various amenities it has! I definitely give Dan Auman and The Waikem Auto group a "thumbs up" and a high approval of 5 stars! Sue A.

Avoid Diehl Subaru of Massillon…read more What should have been a straightforward repair turned into repeated misdiagnoses, failed fixes, and a significantly worse outcome than when I brought the vehicle in. This was not a one-off mistake. It was a pattern. They have taken zero responsibility for the failures. Multiple attempts to contact them have gone unanswered. When issues escalated, they simply stopped engaging. Even more concerning, there were repeated attempts to overcharge the insurance company, which raises serious questions about how they conduct business. There was no accountability, no urgency, and no ownership at any point in the process. Just poor work, poor communication, and complete disregard for the customer once problems became apparent. This place is a disaster. I have no confidence in their diagnostics, their repairs, or their integrity. I would not return under any circumstances, and I strongly recommend going elsewhere.