To address Dr. Abes (Dentique) response. This is not about my perception. I was not notified a dog…read morewould be present in the office. This important information was not provided when I scheduled nor confirmed my appointment. The presence of an animal in a medical environment, is an issue a patient should be clearly notified about in advance. Dr. Abes response avoids acknowledging that communication about this matter did not occur.

I've been a customer for approx two years. Recently I was informed that the dentist at your…read morefacility was out of network and was not " credentialed" resulting in a bill which occurred in Feb. 2024. The doctor who performed the services isn't empolyed by your facility anymore and I'm being held responsible for the bill. Should I be held responsible for an administrative error?

Straightforward! They did not try to up-charge anything for my husband or me. Really a good…read moreexperience. Nice people, good technicians, clean and large office and rooms.

Dr Freeman is not my normal dentist. Mine was closed for the week between Xmas and New Years. They…read morewere open and had these great reviews. I came in and they welcomed me at the door. They had everything ready and saw me quickly. A crown had fallen off and I needed it put back on. Well the tooth had rotted and I had an infection too. He explained everything well and I was out very quickly. I may keep going to this dentist.

I'm updating my original review because people deserve to know the truth about how far this…read morepractice has fallen. The glowing reviews you'll see here are outdated--many of the doctors being praised, like Dr. Andrew, don't even work here anymore. Since the practice relocated and Dr. Koch took over, it's been a steady and disappointing decline. Dr. Koch took over the practice and it's completely gone downhill since they've moved. She hasn't personally examined my teeth in years, except for brief check-ins for orthodontic treatment. Most of my visits have been with Dr. Mondani, who completely lacks chair-side manner and shows zero warmth or connection. Every interaction now feels rushed, impersonal, and transactional. It's clear the focus is no longer on patient care--it's on moving people in and out as fast as possible. The new office space mirrors the cold, detached experience: sterile, industrial, and uninviting. It's the perfect metaphor for how the practice now operates--clinical and profit-driven, with none of the comfort or care you'd hope for in a family dental office. One of the other issues that adds to the decline of this place is that they no longer validate the parking for a full visit. They only validate for 1 hour and they have NEVER actually gotten me in and out within an hour so I have a pay a balance when I leave. It's only a few dollars but it's quite an annoyance. Another huge issue is the turnover is staff, clearly there is an issue with how they treat their employees as well because the tech turnover is insanely high. I haven't seen the same tech more than twice in a row and I'm trying to get to know a new tech each time. This used to be a dental office I trusted and recommended. Not anymore. If you're looking for a practice that values you as a patient and runs with professionalism and care, look elsewhere. This place is a shell of what it used to be.

Overall a pleasant experience. My hygienist, Keri, was very kind, gentle and informative! The…read morecleaning was thorough and I left feeling taken care of, not taken advantage of. The office was also clean and comfortable. The only drawback I can think of is that I didn't get to meet the puppy dogs from the pictures, lol. Regardless, I recommend this dentist office!

This was my second round of braces, and I have so many complaints that I feel compelled to warn…read moreothers. Let's start with the fact that this dental office does not have sinks. Yes, you read that right--no sinks in the rooms. When I came in for a cleaning, there was no rinsing or spitting because they simply don't have the facilities. The issues didn't stop there. I already had braces on when I scheduled my cleaning, but when I arrived, the hygienist was upset with me for having braces during the cleaning. She claimed I should've had three separate appointments: one for removing the braces, one for the cleaning, and then another for putting the braces back on. She made her frustration very clear, which made the whole experience uncomfortable. Throughout my treatment, they switched my orthodontist multiple times with no explanation. Each time, I had to sit there while someone new reviewed my chart, which felt incredibly unprofessional and unsettling. On top of that, they kept asking if I was satisfied with how my teeth looked. How am I supposed to know what my teeth should look like? Isn't that their job to determine and fix? For context, I got braces to correct flaring and a few spaces in my teeth. While the spaces seemed closed, the flaring wasn't fixed at all. Honestly, my first round of braces 10 years ago gave me better results than this round ever did. The only reason I needed braces again was that I didn't wear my retainers back then. This time, I was determined to do everything right, but Pure Dental Health completely dropped the ball. When it came time to remove my braces, they didn't even know I was scheduled for the appointment. Worse yet, my retainers weren't ready. I had to be fitted for them after my removal appointment, which meant scheduling another visit. I had also asked about permanent retainers before my removal appointment and was told they would cost $600. I asked if I owed anything else for my braces, and they assured me I didn't. Then, on the day of removal, they suddenly told me I owed $600 for the braces removal, meaning I'd have to pay $1,200 total for both. At that point, I refused to pay for the permanent retainers and just paid for the braces removal. This back-and-forth was unprofessional, poorly communicated, and frustrating.

Avoid this practice at all costs! The dentist's license was suspended, leading to the closure. They…read morefalsely claimed to be in-network while overcharging patients. Stay away!

I have been using Buckhead Dental Center for several years now and have been very happy with the…read morelevel of care and communication I receive. :) The front office staff is nice, helpful, and easy to reach via phone or email. They have a nice little check-in website to make things convenient instead of needing to fill out paper forms of all my info again like some places still do. I really appreciate that they're very up front about you signing your consent for charges and procedures before they actually start any work on you. I've never been surprised. Kelli was my dental hygienest this time, but all the ones I've had here have been professional and friendly. I highly recommend this practice! :)

KELLI and Dr. Xu are always a pleasure to work with I will always recommend them to everyone.read more

Dr. Bruce Edelstein puts customers and their treatment as his number one priority. Customer service…read morehere is 5 stars.

Dr. Edelstein makes sure that I don't feel any pain during my root planing and scaling (which, by…read morethe way, is a very bloody three-hour procedure that is performed by the dental hygienist). However there is an extravagantly high price to pay for the surprisingly PAINLESS procedures here. Also, I was very dissatisfied with the high price of the consultations/ exams/ evaluations and the EXTREME BREVITY of the time that the periodontist spent with me. At Dr. Edelstein's, I received the following treatments: $155 initial periodontal evaluation and xray $2090 scaling and root planing on all four quadrants $169 simple cleaning (periodontal maintenance and exam) $155 flap surgery (osseous surgery) consultation I decided not to get the: $6180 flap surgery (osseous surgery) on all four quadrants $1000 bone grafting (@ $500 for each site needing a bone graft) $5000 implants (@ $2500 for each tooth implant) The ridiculously high costs of the flap surgery, bone grafting, and tooth implants were the deal breaker for me. I'm not an attorney yet, and this office does not provide a student discount! I wish the office could have given information to me regarding the cost of my entire proposed treatment plan up front, instead of making me wait until the next $155 examination/consultation to determine the cost of the next immediate step. It's time to find a new periodontist to complete my perio treatment. Everything is way too expensive here. The only reason why this office gets 4 stars is because of its EXCELLENT PERIODONTAL WORK. Also, the office is clean, and its lobby is rather swanky. There are complimentary granola bars and bottles of water in the lobby. And the office will validate your parking, so that you get free parking. You also receive a complimentary toothbrush, floss, and toothpaste with the periodontal maintenance (simple cleaning).

I had been dealing with the same issue for 8 months regarding a crack in my tooth, when I initially…read morecame in I was told information about my case that was confirmed to be fully untrue by another specialist I spoke to recently. After dealing with immense pain and stress around this issue I am very understandably disappointed/ frustrated about no progress having been made whatsoever. This all brings me to my appointment yesterday where Dr. Kamy Simian said I was "feisty", which I found incredibly offensive considering feisty is a word used to describe a dog or perhaps a fighter, NOT a teenage girl who has been dealing with immense pain for months. I would highly recommend finding a different place for any dental needs that you would actually like fixed in a timely manner.

Confession: I've always hated going to the dentist. I know it's important and all, but…read moreseriously--do people actually like their dentist? Well... turns out, yes! Because I LUV my dentist, and I've been seeing Dr. Drescher for years now. I first came here on a friend's recommendation after a botched crown experience at another office. Not only did Dr. Drescher fix the previous dentist's mistake, but he was also incredibly kind and gracious throughout the entire process. I could tell he genuinely cared about getting it right--not just clinically, but for my comfort and confidence too. Now, I've been a loyal patient ever since--even though I've relocated multiple times over the years. I still make it a point to come back to Dr. Drescher for my cleanings and checkups when I'm in Atlanta. Fast forward to today--I recently got Invisalign, and I'm absolutely loving my new smile. The care, patience, and attention to detail from Dr. Drescher and his whole team made the process easy and actually kind of enjoyable. The staff is warm, welcoming, and on top of everything, with friendly reminders that keep me on track (even when I'm in another state). It's rare to find a provider who makes routine dental care feel this easy and comfortable. If you're dental-avoidant like I used to be, give this office a try. You just might find yourself writing a review like this one. I'm smiling more these days and my smile is healthier, straighter, and brighter--thanks to the amazing care I've received here.

Dr. Hill and Jennifer have treated me and my kids (furry and human) like family, dating back to my…read moretime bringing Triscuit the emotional-support lap pupper to my dental work and cleanings. Barb, my longtime hygienist, recently left the practice but it's still great. highly recommended!

Chip Hill DDS runs a tight crew. Everyone there is very friendly and quick. They are very good.read more

Was referred to them by Baumrind Family Dentistry. I supplied all insurance info to them prior to…read moremy first appointment. When I arrived at my first appointment the staff as the desk said "your insurance will probably reimburse you - please file it yourself." The next day I had the surgery. My fault in not checking to see if this practice was out of network with my insurance plan. (I don't go to doctors often). And they mislead me knowing they do not accept my insurance. Out of $600.

PRIORITIZE MONEY OVER PATIENTS BEWARE…read more.. I was referred to this practice by my primary dentist, but after my experience, I have formally filed a complaint with the Georgia Board of Dentistry and notified my provider that I will no longer accept referrals to this office. I attempted to reschedule a May 21 appointment due to a tornado and power outage in my area. I was told by staff that the $200 cancellation fee would be waived under the circumstances. I have documentation confirming a power outage at my home and an email showing our call was disconnected. Yet nearly a month later, on June 12, I was billed for the full $200--without explanation, follow-up, or regard for the prior communication. When I called to reschedule, Yolanda L., the office manager, was rude, insensitive, and completely unprofessional. She told me I needed to pay my full deductible upfront just to rebook, despite the emergency situation and the previous understanding. She was aggressive on the phone, dismissive of my concerns, and offered no support or compassion for the circumstances. This is not acceptable behavior for someone in patient-facing care. What's worse is that this practice failed to meet basic pre-operative standards. I was never given lab orders, formal clearance instructions, or education about anesthesia risk--even though I disclosed recreational smoker use. No reminders, documentation, or clinical follow-up were provided in the three weeks between my consultation and scheduled surgery. This is clinically irresponsible and could have put my health at risk. After reviewing other patient experiences, it's clear I'm not alone. Many others have described this office as hostile, unsympathetic, and dismissive. The common theme is money-first, patient-second--and it shows in how they communicate, bill, and treat people during vulnerable moments. This review serves as a warning to others and documentation of my experience. I have formally reported this office to the Georgia Board of Dentistry for further investigation. I've also notified my referring dentist to remove this clinic from their list. I will never return, and I urge others to do their research before trusting this team with your care.

This is the first of a 2-part review, as my services aren't completed yet... after that the rating…read morewill go up or down. Tend says they "reimagined the dental experience," and that's certainly true. You book online with a slick system, and the "studio" is quite high design and appealing -- Instagram-worthy. The staff is friendly and knowledgeable, from beginning to end. When you book, you choose what you want to watch on TV, and when they are working on you, you watch a screen on the ceiling with that show and headphones. But all that us not the only way they are different. Although I went in for a cleaning, there were so many diagnostics (x-rays, the depth test thing with the ruler, and photos of each tooth), I didn't even get cleaned. I'm not sure they ever intended to clean on this visit. I wish that had been clearer. So I made TWO more appointments for cleaning 1/2 of my mouth each time. They said that's how insurance pays for it, since my cleaning needs require numbing. (Admittedly, it's my first cleaning since COVID.) I liked both the hygienist and the dentist, and I'll update this after my two cleanings. Also, I didn't get the promised goodie bag, I guess bc I didn't actually get the cleaning? IDK. The jury is still out.

Alan or Alvin (whatever his name was that answered the phone) was pretty rude. I only called to ask…read moreabout the services but his responses were very snarky.