To address Dr. Abes (Dentique) response. This is not about my perception. I was not notified a dog…read morewould be present in the office. This important information was not provided when I scheduled nor confirmed my appointment. The presence of an animal in a medical environment, is an issue a patient should be clearly notified about in advance. Dr. Abes response avoids acknowledging that communication about this matter did not occur.

I've been a customer for approx two years. Recently I was informed that the dentist at your…read morefacility was out of network and was not " credentialed" resulting in a bill which occurred in Feb. 2024. The doctor who performed the services isn't empolyed by your facility anymore and I'm being held responsible for the bill. Should I be held responsible for an administrative error?

Straightforward! They did not try to up-charge anything for my husband or me. Really a good…read moreexperience. Nice people, good technicians, clean and large office and rooms.

Dr Freeman is not my normal dentist. Mine was closed for the week between Xmas and New Years. They…read morewere open and had these great reviews. I came in and they welcomed me at the door. They had everything ready and saw me quickly. A crown had fallen off and I needed it put back on. Well the tooth had rotted and I had an infection too. He explained everything well and I was out very quickly. I may keep going to this dentist.

I'm updating my original review because people deserve to know the truth about how far this…read morepractice has fallen. The glowing reviews you'll see here are outdated--many of the doctors being praised, like Dr. Andrew, don't even work here anymore. Since the practice relocated and Dr. Koch took over, it's been a steady and disappointing decline. Dr. Koch took over the practice and it's completely gone downhill since they've moved. She hasn't personally examined my teeth in years, except for brief check-ins for orthodontic treatment. Most of my visits have been with Dr. Mondani, who completely lacks chair-side manner and shows zero warmth or connection. Every interaction now feels rushed, impersonal, and transactional. It's clear the focus is no longer on patient care--it's on moving people in and out as fast as possible. The new office space mirrors the cold, detached experience: sterile, industrial, and uninviting. It's the perfect metaphor for how the practice now operates--clinical and profit-driven, with none of the comfort or care you'd hope for in a family dental office. One of the other issues that adds to the decline of this place is that they no longer validate the parking for a full visit. They only validate for 1 hour and they have NEVER actually gotten me in and out within an hour so I have a pay a balance when I leave. It's only a few dollars but it's quite an annoyance. Another huge issue is the turnover is staff, clearly there is an issue with how they treat their employees as well because the tech turnover is insanely high. I haven't seen the same tech more than twice in a row and I'm trying to get to know a new tech each time. This used to be a dental office I trusted and recommended. Not anymore. If you're looking for a practice that values you as a patient and runs with professionalism and care, look elsewhere. This place is a shell of what it used to be.

Overall a pleasant experience. My hygienist, Keri, was very kind, gentle and informative! The…read morecleaning was thorough and I left feeling taken care of, not taken advantage of. The office was also clean and comfortable. The only drawback I can think of is that I didn't get to meet the puppy dogs from the pictures, lol. Regardless, I recommend this dentist office!

This morning I had a 7am appointment for a cleaning and assumed I might be the first person there…read morewaiting on someone to unlock the doors. However, when I walked in several members of the Pure Dental team were there to welcome me! Not only were the people at the front desk extremely cheerful and helpful, Kay literally took the fastest and most discomfort free X-ray photos I've ever had. I was then met by Mylinh who gave me the best professional teeth cleaning visit I've ever had. It seriously looks like I got them whitened, and even my gums are noticeably brighter!! Pure Dental is staffed with the most beautiful professionals inside out, and I'm excited for my next visit. Will be scheduling an appointment for my partner and toddlers soon as well. Shoutout to whoever is on top of hiring over there, you did your thing!

Bate and switch!!! This place is a money grubbing joke! I called and asked if they were in my…read moreinsurance network they told me yes. Well, they aren't! Now I owe them for being out of network. This place it's unsanitary!!! The dentist use implements that were not wrapped up they were sitting on the tray in the open air where a fly, someone could have coughed on them, or put them there without gloves on after they used the bathroom, or worse they could have been used on the last patient! Another bate and switch example. My mom went in to get a filling. They quoted her. After she was numbed with shots the front desk person came in and said oh it will be $100 more did you still want to get the procedure today or did you want to come back? **WATCH OUT for your health and pocket book**

Had my first appointment with Kelli an Dr Xu today and they were both amazing and so sweet!!…read moreDefinitely recommend this dentist office for anyone in need of one!

I have been using Buckhead Dental Center for several years now and have been very happy with the…read morelevel of care and communication I receive. :) The front office staff is nice, helpful, and easy to reach via phone or email. They have a nice little check-in website to make things convenient instead of needing to fill out paper forms of all my info again like some places still do. I really appreciate that they're very up front about you signing your consent for charges and procedures before they actually start any work on you. I've never been surprised. Kelli was my dental hygienest this time, but all the ones I've had here have been professional and friendly. I highly recommend this practice! :)

There are many dentists available to choose from ... I am very happy to say that I am now a new…read morepatient of Drescher & Cohen! Dr Drescher, his assistant-Kia, and the front desk staff are all exceptional! Dr Drescher actually made time to talk to me on the phone, he listened to my explanation of my problem and worked me into his tight schedule. He expertly removed and replaced my bridge in one visit! I am so grateful! My previous dentist had me scheduled to cut and replace the bridge for an estimated cost of $20-25,000! Dr Drescher's entire bill was under $200! And, they have a fabulous "Reference to Radiate." My neighbors had referred me, so I saved $50 and they have a credit of $50! I am smiling again, with $$,$$$ in MY pocket!

Confession: I've always hated going to the dentist. I know it's important and all, but…read moreseriously--do people actually like their dentist? Well... turns out, yes! Because I LUV my dentist, and I've been seeing Dr. Drescher for years now. I first came here on a friend's recommendation after a botched crown experience at another office. Not only did Dr. Drescher fix the previous dentist's mistake, but he was also incredibly kind and gracious throughout the entire process. I could tell he genuinely cared about getting it right--not just clinically, but for my comfort and confidence too. Now, I've been a loyal patient ever since--even though I've relocated multiple times over the years. I still make it a point to come back to Dr. Drescher for my cleanings and checkups when I'm in Atlanta. Fast forward to today--I recently got Invisalign, and I'm absolutely loving my new smile. The care, patience, and attention to detail from Dr. Drescher and his whole team made the process easy and actually kind of enjoyable. The staff is warm, welcoming, and on top of everything, with friendly reminders that keep me on track (even when I'm in another state). It's rare to find a provider who makes routine dental care feel this easy and comfortable. If you're dental-avoidant like I used to be, give this office a try. You just might find yourself writing a review like this one. I'm smiling more these days and my smile is healthier, straighter, and brighter--thanks to the amazing care I've received here.

Dr. Hill and Jennifer have treated me and my kids (furry and human) like family, dating back to my…read moretime bringing Triscuit the emotional-support lap pupper to my dental work and cleanings. Barb, my longtime hygienist, recently left the practice but it's still great. highly recommended!

Chip Hill DDS runs a tight crew. Everyone there is very friendly and quick. They are very good.read more

PRIORITIZE MONEY OVER PATIENTS BEWARE…read more.. I was referred to this practice by my primary dentist, but after my experience, I have formally filed a complaint with the Georgia Board of Dentistry and notified my provider that I will no longer accept referrals to this office. I attempted to reschedule a May 21 appointment due to a tornado and power outage in my area. I was told by staff that the $200 cancellation fee would be waived under the circumstances. I have documentation confirming a power outage at my home and an email showing our call was disconnected. Yet nearly a month later, on June 12, I was billed for the full $200--without explanation, follow-up, or regard for the prior communication. When I called to reschedule, Yolanda L., the office manager, was rude, insensitive, and completely unprofessional. She told me I needed to pay my full deductible upfront just to rebook, despite the emergency situation and the previous understanding. She was aggressive on the phone, dismissive of my concerns, and offered no support or compassion for the circumstances. This is not acceptable behavior for someone in patient-facing care. What's worse is that this practice failed to meet basic pre-operative standards. I was never given lab orders, formal clearance instructions, or education about anesthesia risk--even though I disclosed recreational smoker use. No reminders, documentation, or clinical follow-up were provided in the three weeks between my consultation and scheduled surgery. This is clinically irresponsible and could have put my health at risk. After reviewing other patient experiences, it's clear I'm not alone. Many others have described this office as hostile, unsympathetic, and dismissive. The common theme is money-first, patient-second--and it shows in how they communicate, bill, and treat people during vulnerable moments. This review serves as a warning to others and documentation of my experience. I have formally reported this office to the Georgia Board of Dentistry for further investigation. I've also notified my referring dentist to remove this clinic from their list. I will never return, and I urge others to do their research before trusting this team with your care.

My daughter and I was treated very rudely by one of the staff members named Lauren. She was yelling…read moreat my daughter in recovery saying she shouldn't be talking & she act like we were bothering her because she asked for pain meds. I spoke with a Dr. Anderson and let him knw how employee was treating us. It was so unprofessional and uncalled for. I hope he was able to speak with her and let her know how unprofessional & rude she was to us. We didn't deserve that at all just because she was having a bad day is no excuse. We were very respectful to her & should have been treated the same. (Midtown ATL location)

Under no circumstance would I ever recommend going to this dental office or any other "Tend" dental…read morelocation. To begin my terrible experience, as someone who is new to Atlanta, the Midtown location was very hard to find. I tried calling the office for help locating it and just kept getting routed to an AI robot over and over. I of course ended up figuring it out, but I really just wish I would not have. You'll have to pay for parking, and somehow a dentist making thousands of dollars off of you can't validate a tiny parking lot ticket. Super nice of them! The front desk experience didn't help either. The receptionist was cold and unwelcoming. The waiting room looks nice and aesthetic, but the second you're brought back, it completely changes. It felt like being a rat in a lab. Cold, clinical, and impersonal. I've never felt so uncared for walking into a dentist's office. The screen you're sat in front of also just scrolls random pictures of their "happy" employees - which was odd and uncomfortable. During the cleaning, I had no idea what was going on. I could barely understand the hygienist, and she just kept calling out numbers about my gums being "bad" (which has never been my case) without explaining anything or telling me what I should actually do about it. It felt rushed and transactional. The dentist herself was nice and friendly. But unfortunately, that wasn't enough to make up for the rest of the experience. I also got a surprise "overdue" bill months later that came out of nowhere. Still trying to work that one out as I have to send multiple emails to even get a response. To say the least, I will never be going back to any Tend office, and I would not recommend it to anyone. This whole "corporate takeover" of places that are supposed to make you feel cared for and comfortable ends up being the complete opposite. You're not a patient here, you're a number.

This is a predatory business. Do not trust venture capital-owned dentists that try to sell you on…read moreaesthetics and vibes. I've gone to tend three times and have been overcharged every single time. I even started bringing in hard copies of insurance documents to show the appropriate charge and they still overcharged me. When I tried to get refunded, I called and sat on hold for hours. I finally got refunded using text customer support. This most recent attempt, I tried to text again but of course, Tend is no longer servicing the number. I emailed customer support and only just got a response more than a week later. I've also heard that Tend pushes unnecessary treatments. In my experience, I had a deep gum cleaning that my new dentist said was unnecessary. I'd warn people away from this company's predatory business practices.

Every member of the staff was professional, friendly, calming and thorough. Dr. Pumphrey put me at…read moreease, and I'd recommend them to anyone needed this type of work. Very efficiently run office with many people involved in the patient experience. I will be having a tooth extraction and implant done next week and I'm much calmer about it than I was before.

I'm safely through the entire process now and have a new tooth so I'll write a review. I was…read morerecommended to come here by a few people in the dental industry. I was warned it wouldn't covered by insurance and they were right. My insurance paid a small percentage of the total even though I have some coverage for implants. So be ready to pay cash, up front, for the whole process. They were forthcoming about this so it won't a surprise. I had a number of visits and everyone at the office was super nice and I never waited long. Come surgery day I opted not to be put down. Dr Pumphrey probably wishes he had as I asked a number of questions through the procedure. There was some crunching and pulling and drilling but it wasn't bad. I mean you're having a tooth broke up and yanked out. I asked if I could keep it and he put it in a bag for me. I showed it off that weekend to grossed out friends! I was so OK after the surgery I went straight to Costco to get groceries and returned to work. I never took any of the pain medication I was provided. No issues at all after that. 6 months of stowing my chewing gum in my new storage spot and I had a new tooth put in. My dentist said Dr Pumphrey did an excellent job while bolting on the new one.