To address Dr. Abes (Dentique) response. This is not about my perception. I was not notified a dog…read morewould be present in the office. This important information was not provided when I scheduled nor confirmed my appointment. The presence of an animal in a medical environment, is an issue a patient should be clearly notified about in advance. Dr. Abes response avoids acknowledging that communication about this matter did not occur.

I've been a customer for approx two years. Recently I was informed that the dentist at your…read morefacility was out of network and was not " credentialed" resulting in a bill which occurred in Feb. 2024. The doctor who performed the services isn't empolyed by your facility anymore and I'm being held responsible for the bill. Should I be held responsible for an administrative error?

Straightforward! They did not try to up-charge anything for my husband or me. Really a good…read moreexperience. Nice people, good technicians, clean and large office and rooms.

Dr Freeman is not my normal dentist. Mine was closed for the week between Xmas and New Years. They…read morewere open and had these great reviews. I came in and they welcomed me at the door. They had everything ready and saw me quickly. A crown had fallen off and I needed it put back on. Well the tooth had rotted and I had an infection too. He explained everything well and I was out very quickly. I may keep going to this dentist.

I'm updating my original review because people deserve to know the truth about how far this…read morepractice has fallen. The glowing reviews you'll see here are outdated--many of the doctors being praised, like Dr. Andrew, don't even work here anymore. Since the practice relocated and Dr. Koch took over, it's been a steady and disappointing decline. Dr. Koch took over the practice and it's completely gone downhill since they've moved. She hasn't personally examined my teeth in years, except for brief check-ins for orthodontic treatment. Most of my visits have been with Dr. Mondani, who completely lacks chair-side manner and shows zero warmth or connection. Every interaction now feels rushed, impersonal, and transactional. It's clear the focus is no longer on patient care--it's on moving people in and out as fast as possible. The new office space mirrors the cold, detached experience: sterile, industrial, and uninviting. It's the perfect metaphor for how the practice now operates--clinical and profit-driven, with none of the comfort or care you'd hope for in a family dental office. One of the other issues that adds to the decline of this place is that they no longer validate the parking for a full visit. They only validate for 1 hour and they have NEVER actually gotten me in and out within an hour so I have a pay a balance when I leave. It's only a few dollars but it's quite an annoyance. Another huge issue is the turnover is staff, clearly there is an issue with how they treat their employees as well because the tech turnover is insanely high. I haven't seen the same tech more than twice in a row and I'm trying to get to know a new tech each time. This used to be a dental office I trusted and recommended. Not anymore. If you're looking for a practice that values you as a patient and runs with professionalism and care, look elsewhere. This place is a shell of what it used to be.

Overall a pleasant experience. My hygienist, Keri, was very kind, gentle and informative! The…read morecleaning was thorough and I left feeling taken care of, not taken advantage of. The office was also clean and comfortable. The only drawback I can think of is that I didn't get to meet the puppy dogs from the pictures, lol. Regardless, I recommend this dentist office!

This was my second round of braces, and I have so many complaints that I feel compelled to warn…read moreothers. Let's start with the fact that this dental office does not have sinks. Yes, you read that right--no sinks in the rooms. When I came in for a cleaning, there was no rinsing or spitting because they simply don't have the facilities. The issues didn't stop there. I already had braces on when I scheduled my cleaning, but when I arrived, the hygienist was upset with me for having braces during the cleaning. She claimed I should've had three separate appointments: one for removing the braces, one for the cleaning, and then another for putting the braces back on. She made her frustration very clear, which made the whole experience uncomfortable. Throughout my treatment, they switched my orthodontist multiple times with no explanation. Each time, I had to sit there while someone new reviewed my chart, which felt incredibly unprofessional and unsettling. On top of that, they kept asking if I was satisfied with how my teeth looked. How am I supposed to know what my teeth should look like? Isn't that their job to determine and fix? For context, I got braces to correct flaring and a few spaces in my teeth. While the spaces seemed closed, the flaring wasn't fixed at all. Honestly, my first round of braces 10 years ago gave me better results than this round ever did. The only reason I needed braces again was that I didn't wear my retainers back then. This time, I was determined to do everything right, but Pure Dental Health completely dropped the ball. When it came time to remove my braces, they didn't even know I was scheduled for the appointment. Worse yet, my retainers weren't ready. I had to be fitted for them after my removal appointment, which meant scheduling another visit. I had also asked about permanent retainers before my removal appointment and was told they would cost $600. I asked if I owed anything else for my braces, and they assured me I didn't. Then, on the day of removal, they suddenly told me I owed $600 for the braces removal, meaning I'd have to pay $1,200 total for both. At that point, I refused to pay for the permanent retainers and just paid for the braces removal. This back-and-forth was unprofessional, poorly communicated, and frustrating.

Avoid this practice at all costs! The dentist's license was suspended, leading to the closure. They…read morefalsely claimed to be in-network while overcharging patients. Stay away!

I had a great experience at Buckhead Dental Center. Kelli did an amazing job making me feel…read morecompletely at ease during my visit, especially knowing dental appointments can sometimes be uncomfortable. She was very thorough, explained everything clearly, and even kept things light and entertaining throughout the process. I truly appreciate the care and professionalism, and I highly recommend both Buckhead Dental Center and Kelli!

First time going to the dentist in 3 years and Kelli has converted me back to a regular attendee!…read moreLove her and Buckhead Dental, the quality of care was so excellent!.10 out of 10

There are many dentists available to choose from ... I am very happy to say that I am now a new…read morepatient of Drescher & Cohen! Dr Drescher, his assistant-Kia, and the front desk staff are all exceptional! Dr Drescher actually made time to talk to me on the phone, he listened to my explanation of my problem and worked me into his tight schedule. He expertly removed and replaced my bridge in one visit! I am so grateful! My previous dentist had me scheduled to cut and replace the bridge for an estimated cost of $20-25,000! Dr Drescher's entire bill was under $200! And, they have a fabulous "Reference to Radiate." My neighbors had referred me, so I saved $50 and they have a credit of $50! I am smiling again, with $$,$$$ in MY pocket!

I had been dealing with the same issue for 8 months regarding a crack in my tooth, when I initially…read morecame in I was told information about my case that was confirmed to be fully untrue by another specialist I spoke to recently. After dealing with immense pain and stress around this issue I am very understandably disappointed/ frustrated about no progress having been made whatsoever. This all brings me to my appointment yesterday where Dr. Kamy Simian said I was "feisty", which I found incredibly offensive considering feisty is a word used to describe a dog or perhaps a fighter, NOT a teenage girl who has been dealing with immense pain for months. I would highly recommend finding a different place for any dental needs that you would actually like fixed in a timely manner.

Dr. Hill and Jennifer have treated me and my kids (furry and human) like family, dating back to my…read moretime bringing Triscuit the emotional-support lap pupper to my dental work and cleanings. Barb, my longtime hygienist, recently left the practice but it's still great. highly recommended!

Chip Hill DDS runs a tight crew. Everyone there is very friendly and quick. They are very good.read more

Was referred to them by Baumrind Family Dentistry. I supplied all insurance info to them prior to…read moremy first appointment. When I arrived at my first appointment the staff as the desk said "your insurance will probably reimburse you - please file it yourself." The next day I had the surgery. My fault in not checking to see if this practice was out of network with my insurance plan. (I don't go to doctors often). And they mislead me knowing they do not accept my insurance. Out of $600.

PRIORITIZE MONEY OVER PATIENTS BEWARE…read more.. I was referred to this practice by my primary dentist, but after my experience, I have formally filed a complaint with the Georgia Board of Dentistry and notified my provider that I will no longer accept referrals to this office. I attempted to reschedule a May 21 appointment due to a tornado and power outage in my area. I was told by staff that the $200 cancellation fee would be waived under the circumstances. I have documentation confirming a power outage at my home and an email showing our call was disconnected. Yet nearly a month later, on June 12, I was billed for the full $200--without explanation, follow-up, or regard for the prior communication. When I called to reschedule, Yolanda L., the office manager, was rude, insensitive, and completely unprofessional. She told me I needed to pay my full deductible upfront just to rebook, despite the emergency situation and the previous understanding. She was aggressive on the phone, dismissive of my concerns, and offered no support or compassion for the circumstances. This is not acceptable behavior for someone in patient-facing care. What's worse is that this practice failed to meet basic pre-operative standards. I was never given lab orders, formal clearance instructions, or education about anesthesia risk--even though I disclosed recreational smoker use. No reminders, documentation, or clinical follow-up were provided in the three weeks between my consultation and scheduled surgery. This is clinically irresponsible and could have put my health at risk. After reviewing other patient experiences, it's clear I'm not alone. Many others have described this office as hostile, unsympathetic, and dismissive. The common theme is money-first, patient-second--and it shows in how they communicate, bill, and treat people during vulnerable moments. This review serves as a warning to others and documentation of my experience. I have formally reported this office to the Georgia Board of Dentistry for further investigation. I've also notified my referring dentist to remove this clinic from their list. I will never return, and I urge others to do their research before trusting this team with your care.

This is the first of a 2-part review, as my services aren't completed yet... after that the rating…read morewill go up or down. Tend says they "reimagined the dental experience," and that's certainly true. You book online with a slick system, and the "studio" is quite high design and appealing -- Instagram-worthy. The staff is friendly and knowledgeable, from beginning to end. When you book, you choose what you want to watch on TV, and when they are working on you, you watch a screen on the ceiling with that show and headphones. But all that us not the only way they are different. Although I went in for a cleaning, there were so many diagnostics (x-rays, the depth test thing with the ruler, and photos of each tooth), I didn't even get cleaned. I'm not sure they ever intended to clean on this visit. I wish that had been clearer. So I made TWO more appointments for cleaning 1/2 of my mouth each time. They said that's how insurance pays for it, since my cleaning needs require numbing. (Admittedly, it's my first cleaning since COVID.) I liked both the hygienist and the dentist, and I'll update this after my two cleanings. Also, I didn't get the promised goodie bag, I guess bc I didn't actually get the cleaning? IDK. The jury is still out.

Today I visited Tend Dental for a deep cleaning, and as always, my dental hygienist, Latrice, was…read moreexcellent. She has been my hygienist for more than 15 years and is the primary reason I continue to come to Tend Dental. After my cleaning, Dr. Buchanan came in to review my X-rays. During our conversation, he asked whether I was currently seeing another dentist. I explained that I was not seeing another dentist for routine care. However, he stated that notes in my chart indicated otherwise and proceeded to pull those notes up on the screen. He then asked, in what felt like an accusatory manner, "Did you not say this?" While I do see another doctor for specialized treatment when needed, I found this interaction concerning and uncomfortable. I was particularly surprised that internal chart notes were displayed and referenced in that way. The manner in which the information was presented felt more like an interrogation than a professional discussion. Dr. Buchanan also asked for the name and contact information of the other dental office so that additional X-rays would not need to be taken. While I understand the intent behind that request, the overall conversation felt unusual and unprofessional. I am scheduled to return in two weeks to have the other side of my mouth cleaned. Although I was very pleased with my hygienist and the care I received, I would prefer not to be seen by Dr. Buchanan during my next visit.

Every member of the staff was professional, friendly, calming and thorough. Dr. Pumphrey put me at…read moreease, and I'd recommend them to anyone needed this type of work. Very efficiently run office with many people involved in the patient experience. I will be having a tooth extraction and implant done next week and I'm much calmer about it than I was before.

I'm safely through the entire process now and have a new tooth so I'll write a review. I was…read morerecommended to come here by a few people in the dental industry. I was warned it wouldn't covered by insurance and they were right. My insurance paid a small percentage of the total even though I have some coverage for implants. So be ready to pay cash, up front, for the whole process. They were forthcoming about this so it won't a surprise. I had a number of visits and everyone at the office was super nice and I never waited long. Come surgery day I opted not to be put down. Dr Pumphrey probably wishes he had as I asked a number of questions through the procedure. There was some crunching and pulling and drilling but it wasn't bad. I mean you're having a tooth broke up and yanked out. I asked if I could keep it and he put it in a bag for me. I showed it off that weekend to grossed out friends! I was so OK after the surgery I went straight to Costco to get groceries and returned to work. I never took any of the pain medication I was provided. No issues at all after that. 6 months of stowing my chewing gum in my new storage spot and I had a new tooth put in. My dentist said Dr Pumphrey did an excellent job while bolting on the new one.