Dr. Clancy himself is great, however he has too many patients and it's impossible to get in to see him. It took 2 weeks to get in as an urgent visit and then was called by the receptionist to cancel because she double-booked my time slot. Forget it if you want a physical, you'll be waiting 3 months. Sorry to say I'll be finding a different doctor. read more

My first review is located under Rogers Park Family Medicine. This is considered my update, as I saw Dr. Clancy again on Friday for some weird symptoms (dizzy / nauseous) -story of my life. I hadn't been there in over three years. I'm pretty healthy...but every so often I'll get something strange going on! Dr. Clancy is, by far, one of the coolest doctors I've ever met. He is just totally himself and isn't putting on any airs. That is what I love about him. He is just a cool guy who genuinely wants to help people. He doesn't feel the need to act like a "typical" doctor -some of which can be "all business" and somewhat cold or uncaring. Not Dr. Clancy. It's like talking to a friend. I'm really happy I went to see him. We are trying to rule out any major illnesses. He gave me some meds to make it through the work day and will follow up with me regarding my blood work. read more

Was my PCP for decades. Dropping him now because I am a better doctor than he is. Good only for referring you to specialists and passing out antibiotics like candy. You can do better. read more

I cannot say enough good things about Dr. Clancy. I started seeing him because he had been my fiancé's family's doctor for a few years and she recommended I give him a try while I was searching for a new primary. The difficult thing about the basis of my first appointment was that I was coming to him with a need for refills on several medications (one of which was a controlled substance) and-- without much history between us-- needed him to trust me that I wasn't just seeking drugs. Well, it is my opinion that, in addition to being very friendly, Dr. Clancy is very shrewd and experienced. I definitely got the impression that he was being careful with me as far as my request for refills, but also that he was drawing more on his judge of character than on patients he dealt with in the past. I have had many frustrating doctor interactions where I had trouble getting the medicine I needed because the doctor had seen too many people trying to scam. So after that first visit I've used him as my primary for the past year. The other reason he is so great is his willingness to accommodate anything you need from him. I've had two appointments I can think of that it was obvious he had stayed longer than normal in order to fit me in that day. Recently, I was in a car accident that required a lot of help from him. After paging him through the messaging service, Dr. Clancy called me back and was more than happy to help me find an orthopedic surgeon I could see ASAP. Then, the very next day, he was able to squeeze me in between two of his appointments so that he could perform my pre-operation clearance. When he came into the room the first thing he said was "I'm really glad we could get you in today. I know it's important that you get this surgery right away and I want to make sure I'm not holding that back". Dr. Clancy is the perfect combination of intelligence, kindness, and approachability in a doctor. As someone that I need to see regularly for anything new that comes up medically, I don't think I've had anyone I liked or trusted more. read more

I inherited Dr. Clancy more than 10 years ago, after the family physician I'd been seeing moved out of town and the practice he worked for shifted me to Dr. Clancy. He has since opened up his own, one-doctor shop on Touhy. The important things first: He listens. He takes time to explain. He asks about side-effects from the medication I'm taking. If something is dire (like the time it turned out that I needed emergency gall bladder surgery), he'll see me on very short notice. Then the nice-but-not-essential stuff: He's extremely likable, great sense of humor, obviously loves what he does. His nurse, Cassandra, is cut from the same cloth. Office staff is friendly and helpful. Bottom line: It would be hard to find a better primary-care doc, whether for adults or for kids, in this part of the city. read more

Dr Clancy is an excellent Doctor. Takes time to explain things, listens to my concerns, and has helped tremendously with all my health issues. Never have to wait more than five minutes after scheduled appointment time. Great staff. Would not go elsewhere. If you need a new doctor dr Clancy is the best! read more

Excellent Doctor, always follows up on his patients medical needs with great concern to their health. Wonderfull staff, I feel at home when Im at Dr. Clancy's office. I rate him a 10+ and highly recomend him. read more

I've been going to Dr. Clancy for years. He's easy to talk to, down to earth and willing to listen to my problems to help find a solution. Even when my insurance no longer covered his office, I chose to pay cash rather than switch to another office. Screw Trump and Clinton. I say vote for Dr. Clancy, 2016! read more

I am a healthcare provider, and needed a new primary care physician because I switched plans. I had my first visit (a general check-up) with Dr. Clancy. It was as good as it gets these days. They reminded me before the appointment, they were on time when I got there, everyone was friendly, he was great, and he spent an appropriate amount of time with me, didn't seem rushed, and listened well. Great first impression! read more

I was referred to Dr. Clancy by a co-worker and it was the best thing that happened. He knows that I don't really like doctor visits. Dr. Clancy and his staff have always made me feel comfortable. I really appreciate his honesty plus he takes the time to really examine you. So there's no crap. I'm a Veteran Marine and the last thing I need is bull. Take it from me he's the real deal and he genuinely cares. Let me not forget the staff who are awesome! read more

After my insurance plan switched last January, I chose Dr. Clancy as my new PCP. Really glad I did. He seems genuinely interested and concerned and never rushes me. Street parking is very easy if you drive as well. read more

I was double billed during a visit to this office for my annual physical. Dr. Clancy asked me questions about my health during the visit, and apparently one of my answers triggered some sort of care that wasn't part of the physical so I was charged for another visit. Of course, no mention was made of this until the bill arrived. The staff was rude and unhelpful when I called about the charges. I obviously would never recommend for anyone to choose this Primary Care Physician if you want professional and fair service. read more

Our family doctor retired so we needed to look for a new doctor. Dr. Clancy recently opened an office on Touhy between Ridge and Western so we thought we'd give him a try. I went to him first and thought he was such a laid back and cool, young doctor. My fiance was even more smittin with him. She loved the way he dressed; hawaiian style shirts and jeans. He was really easy to talk to and gave great advise. As long as we're in the area, he'll be our primary care md. read more

Dr. Clancy is awesome!! I was referred to him by a friend now many members of my family members see him. He takes his time and answers all your question. The staff there is great and he takes HMO. The staff is great about fitting me in for appointments last minute. I refer him to people all the time and never hear a complaint. He is truly your neighbor hood family doctor and that in a big city is hard to come by. read more

I've been a patient of his for a number of years, even as he moved locations a number of years ago, Great bedside manner, friendly staff, and very knowledgeable. read more

I'm so pleased with Dr. Clancy and his staff -- always sensitive to my needs and considerate of my limitations. Dr. Clancy is honest and straightforward but still manages to be approachable and caring. He takes the time to listen to me fully and we manage my health care needs together. He's awesome and I consider myself lucky to have found such a great primary care physician on the first try! read more

As a physician I can be critical of my colleagues. Jim is a doctor's doctor. He is incredibly smart, patient and makes you feel like you're his only patient. I trust him with my entire family and personally consider him to be a rare find. He is quite thorough and leaves no stone unturned. I can't say enough about Dr. Clancy and give him my highest recommendation. read more

I'm sure the good doctor is great, but if you can't actually make an appointment with him, what's the point? He has no appointments available. If you are looking for a new doctor, don't bother because you will never, ever be able to obtain an appointment with him. Considering his appointments are only 15 minutes in length, it is amazing to me that I still can't obtain an appointment within the month. I guess this is the great state of health care in this country. What is the point of having health insurance if you can't actually use it when you need it? Off to the emergency room! read more

I, too like Dr. Clancy. He is nice, friendly, laid back and very personable. Very good medical diagnosis and referral. His office staff is another story. They are very uncooperative and rigid. They refuse to fax referrals making you either wait for the mail or have to go to the office and pick it up. There are also other charges such as $25 for getting paperwork done and other fees. read more

Dr Clancy is amazing, I have been seeing him for my daughter and now myself for over ten years. He has always been helpful and supportive and remembers his patients. Nurses are wonderful and staff is great and go above and beyond their jobs. I am grateful that we found the gem of Dr Clancy years ago and appreciate his great work!! read more

Dr. Clancy is great. Although it is sometimes difficult to make an appointment with him, I have found every office visit and interaction with him or his nurse have been excellent. I find him extremely easy to talk to. He is warm, personable and funny. Front desk staff are wonderful. Highly recommend him to anyone looking for a great doctor. read more

HIGHLY RECOMMENDED!!! I transferred to Dr Clancy from a former physician whom I had a great relationship with; however, a change in geography made it challenging to continue as his patient. Dr. Clancy along with his support staff are a pleasure to work with and I feel lucky to have found them. They're knowledgeable, down to Earth, very friendly and personable. Very patient with me and my zany sense of humor too! Importantly, they've been true to schedule. I've not encountered a time when I've had to wait an hour for service. If you're in the market for a new health care provider, look no further and make an appointment with Dr Clancy!!! read more

Fantastic physician! Caring, thorough, great bedside manner. Always responds to requests/messages in timely manner. Keeps abreast of patients' health updates. A true family doctor! Great nurses, too! read more

My husband and I have been seeing Dr. Clancy for about 3 years now. We love HIM! He is a realistic doctor who looks at the pro's and con's of new medications, thoughts of operation, or just the common cold remedies. I find that he is extremely easy to trust as well. Not to mention, him being a young doctor, he tends to be more on the up and up of recent medical advancements. Overall, I would highly recommend him! read more

I dont agree with some of the reviews. My experience show that the staff are not that good and friendly and you sometimes need to wait over an hour to see the Dr. read more

Dr. James Clancy is exactly what everyone on here is saying. Knowledgeable, caring and genuinely interested in seeing that you get better. His nurse is also very knowledgeable and thorough. His reception team, availability and not being able to have blood work done at his practice is the reason for the rating I am giving. The reception staff he has is somewhat rude and the customer service they provide is awful. there is a real sense of being rushed everytime you speak with them either on the phone or in person. This fact probably has to do with the abundance of calls and appointments he must recieve, due to the fact that he is a "hard-to-come-by" doctor who is great at what he does. If you are a young male in a state of fair health, getting an appointment with this wonderful doctor for whatever reason it may be is extremely hard to come by. Expect to be given an appointment 2-6 weeks from the date it is placed. Dr. Clancy is a top notch doctor who is also caring at the same time (which is very hard to find), if you can deal with long wait times and rude service, he is well worth it. read more