My wife and I had a very comfortable and educational time after she gave birth in the women's…read morehospital. Staff were very kind, attentive, easy to talk to and comforting. I only wish the postpartum unit was as modernize as the labor and delivery unit

Doctors are okay. Unfortunately the support staff is thin on the ground and are poorly managed and…read moremany appear to be poorly trained as well. Re ER, I kept buzzing to get water for at least 20 minutes while the staff was taking their break together. Would go elsewhere if you have the option.

We love the doctors here. They are personal, competent and get back to you if you have any…read morequestions. The reason for 4 and 5 stars is I found it surprising that they charge an extra fee for filling out the Illinois State Health Exam form that I need to enroll our daughter in elementary school after her annual visit. Maybe other practices do this as well - it was a surprise and should have been explained to us as this was not the case at our previous pediatrician.

Our kids have been patients of North Suburban Pediatrics for 19+ years and we have been happy with…read morethe services received, until our doctor retired and we were handed over to Dr. Kelli Hatter. During the annual checkup covered by our PPO insurance, Dr. Hatter refused a blood test that has been done by the practice for years and she submitted 3 bills to the insurance company: one for Teen wellness exam, one of Doctor's visit and one for Medical/professional services all for 15 minutes my daughter spent with her. When I expressed my disagreement to the office that I am unwilling to pay for the extra charges, they sent me a letter to look for a different practice. If the annual visit is not for asking the doctor's professional opinion, then what is it for? It seems that Dr Hatter is more focused on billing patients, than of their wellbeing. If you are choosing North Suburban Pediatrics do yourself a favor and avoid Dr. Kelli Hatter.

I took some time to process my experience and after reading similar reviews feel the need to post…read moremy own. Recently at my annual appointment I was waiting to use the restroom which faces the support staff cubicles. The wait was rather long as there is only one restroom. I had the "privilege" of overhearing how they feel about their clients. "Oh, I hate the perimenopause ones- IM FAT AND HAVE SYMPTOMS BUT I DONT WANT TO GO ON MEDICATION AND GAIN MORE WEIGHT". "THE NEWBIE GYNES ARE SO CUTE WITH THEIR STIs." I was stunned. I went to the restroom, came out, and Dr. Plawyer's nurse was waiting for me. I told her of the incident and she said "I'm sorry to hear that" and then went over my med list and medical history while I'm on the verge of tears. I finally stood up and said "I'm leaving." I did receive a voicemail apologizing and saying it was addressed. However, as a nurse for the past 10 years I understand on a deeper level that the comfort they felt talking about patients at work indicates a culture of not respecting their patients. When we go to the doc we want to feel heard, be taken seriously, and be met with empathy and assistance. I no longer believe this happens at this clinic. Find a clinic that doesn't mock their patients.

Newest revelation is that Midwest Center for Women's Healthcare is like going to a gas station…read more They are not affiliated, but rather, are all independent offices. If you call the corporate office number, if you can even find it, they can't help you because they are a different office. Midwest Center means nothing other than a common name, like going to a Shell gas station, one has nothing to do with another. Took me multiple requests, over a period of more than 3 years to get my medical records transferred to my new doctor, which were finally transferred as of this year, 2025. Good Lord. What a frickin joke. Please, please, don't waste your time there. See previous review by me if you want the full story.

Ever since all the hospitals merged and became Endeavor Health, things have gone significantly…read moredownhill. My son and husband are in the NorthShore network and I go to Northwest Community. If it weren't for my doctors whom I love so much, I would have left this practice. The buildings are dirty. A couple of years ago, we went to Evanston hospital and they put us (my young son) in an emergency room with dried blood. I didn't notice until we were done with our appointment and I started looking around. It was on the sink, the bed rail, the curtain. I was going to seriously report them to the health department, but my husband said to let it go. The referral process is a JOKE. You are constantly having to jump through hoops only to be told no. And unfortunately referrals have to go through your medical group before insurance. It's too much to deal with. They don't care about the patients. It's all about money.

Had to go into the emergency room for a slight medical emergency last night. I cannot speak highly…read moreenough about the experience I had at the NorthShore ER. The nurse practitioner I had was one of the most kind and compassionate doctors I've ever come across, and the rest of the staff made my visit swift and comfortable. I always dread ER visits, but this was literally the best experience I could've had, given the situation of course.

Dor. Woo-Srauss is a very caring, considerate doctor. She listens, paying attention 100% to the…read morepatient, never in a hurry. I actually look forward to making an appointment for annual checkups.

Terrific doctor She listens and truly cares about your…read moreproblems Has great interpersonal relations Experience and takes her time Highly recommend her if you're lucky enough to become her patient

Most impersonal, coldest Dr. ever encountered. I have two friends who have also gone to her who…read morehave also experienced such. She recently told a friend she has a malignant tumor via email on a Saturday then said to give her a call Monday. My friend called Dr. Harvan first thing Monday morning and was only able to speak to a nurse who was clueless to the situation. We are planning on reporting her the medical board.

I have just begun to visit Dr. Harvan....maybe the woman likes me. At this point she is courteous,…read moreprofessional and seems to know what she is doing. But look, I don't have anything complicated either. I am glad to see these reviews since I have a better idea about what to expect from her in the future. I would call her midly adequate...nothing to write home about. I chose her because of her first name, off a list, is the same as mine, she accepts my insurance. I do not expect great things from her.

If I could give Dr. Warner 100 stars, I would in a heartbeat. After having a completely terrible…read moreexperience with another OB very early in my pregnancy, I went online and googled "best OB in Evanston" Dr. Warner was at the top of the list. After reading a bunch of other reviews, I switched my insurance over to her and never looked back. She is knowledgeable, patient, responsive, honest, and every other positive thing you'd look for in an OB. I was almost 3 months pregnant at our first visit and reeling from my previous terrible experience with Dr. Herriges and his practice (that's a whole other story - feel free to read that review if you want to know what not to look for in an OB). She answered all of my questions, helped my icky feelings fade away, and put my mind at ease in a matter of 15 minutes. She helped me get my very limited medical records sent over, reviewed my results from those tests and let us know that everything was going well thus far in a matter of days. Throughout my pregnancy, she never cancelled an appointment, was extremely communicative, and kept me confident that we could totally do this. Her office has a nurse available to answer questions M-F and they call you back promptly with answers to your questions, no matter how silly the questions may seem. On to my delivery, which was unplanned to a degree. Our babe was breech, and we tried spinning babies exercises, moxa, acupuncture, and nothing worked. We made the decision to try ECV, for which Dr. Warner referred us to a MFM specialist. On the day of the procedure at 37 weeks and 2 days, things did not go as planned that Dr. let us know we would delivering that day and that Dr. Warner knew and she'd be over as soon as she finished with one other patient. Holy. Crap. Well, Dr. Warner arrived, made sure we understood what was happening, walked me into the OR, soothed my frazzled psyche with some deep breaths and her ultra calm demeanor, and we were on our way. Dr. Warner truly is the best OB in Evanston, at least she is the best one for me. I absolutely adore her and her team!

Susan L. Warner should not be practicing medicine. For years, she misdiagnosed me and failed to…read moredetect the large fibroids that were causing severe bleeding and anemia. Despite my constant complaints, she repeatedly documented my pelvic exams as "normal." Another doctor in her office finally discovered the truth--fibroids the size of a five-month pregnancy, which were never mentioned in my records. Her negligence and dishonesty robbed me of the chance to have children. She is an incompetent liar, and I urge other women to seek care elsewhere.

Toni is an amazing doctor.. She is very good at getting to the root cause of the problem as much as…read moreanyone can and trying to build the body back into health. We have been going to her over the past many years and she has always provided wise guidance. She is a holistic doctor so she is not happy with just bandaids or rx meds.. she actually really cares.

Services were very expensive $600.00 and they dont work.. My…read moregf has UC and we thought we would try homeopathic way. Toni seemed very good on the phone and my gf really liked her on the consultation. We followed her steps and Toni Said she would be in touch but its almost 2 months and my gf hasnt gotten any better and she hasn't contacted us at all. I think she forgot.. also every time you try and reach out to her they charge you. ( Yes you have to sign for a form where they charge you). I would stay away , feels like a big huge scam to me. Very disappointed and very unprofessional.

I was not pleased that the only appointment I could get this fall for an elderly relative was at…read moreEvanston Hospital. It's a bit of a drive. I don't understand having to pay at this parking garage, and the garage itself seems a little dangerous, with two-way driving around these sharp curves. However, the nursing staff that we encountered the garage and on the way to the office, were very helpful and accommodating. We arrived for the appointment and did not have to wait -- less than five minutes before we got to see the nurse. The NP explained everything very thoroughly--and we were finished in about 15 minutes with the exam. I went to pay for parking and it was free, so I don't understand the parking gates in the first place. It was a relief to not have to wait in the waiting room, and the visit was concluded quickly.

my husband is currently hospitalized in evanston hospital.he has been spoken to cruelly about his…read moreprognosis.ive been told im in lala land about his outcome.all totally unnecessary.i just need him to come back home if hes going to pass.plz give him dignity.i can take better care of him in my house.as long as we are together.unfortunately the drs give no updates and the nurses do nothing except dispense medication.there is no reason that he couldn't go home.

Absolutely terrible. Primary care office that won't handle direct referrals or book follow up to ER…read morevisits -- at all, leaving sick patients hanging and scrambling to find a new or substitute doctor to help them.

I love Northwestern, but oof this location...hire people who know what they are doing. Waited…read morealmost an hour for a nurses appointment, they kept telling me that I was going to be called soon, come to find out the entire time I was waiting they couldn't "find the order in the system" which was there, and I had no problem going to another location for the appointment! Communicate!!!! If you can't find the order, even after calling a nursing manager, 3 other admin staff members looking in the computer, tell me that so I can make the decision to stay or leave!!!! Definitely won't be going to this location. Disappointing