I have been to Newton-Wellesley a few times and have had a great experience every time. I was…read morerecently rushed to the ER here with appendicitis (yuck!), and the ER overnight staff did a great job caring for me. They gave me a diagnosis within 4 hours and next steps despite not having a radiologist to read my results present (they outsourced). You'll notice people in the reviews will say you might be placed in the hallway, which was the case for me, but you will see that in every hospital. The ER is always overbooked and understaffed everywhere. Over the course of the night the staff regularly checked in on me, ran all of the necessary tests, and prepped me adequately for emergency surgery the next morning. The staff was truly exceptional, the surgical teams are incredible here. My surgery went flawlessly and they also did a great job with post-op follow ups, calling me promptly and scheduling my 2-week post op check in ASAP. During my surgery, they kept my contacts in the loop throughout the process. I thank everyone who helped me here at Newton-Wellesley and highly recommend choosing this hospital.

The Emergency Room at Newton Wellesley Hospital is in the 9th circle of Dante's Hell. I spent 7…read morehours on a gurney in the hallway of the ER. During that time NONE of the staff provided me with their names. I was two days post surgery on a knee replacement, and I had excruciating pain, pain that was not being controlled by the prescribed meds the doctor had given me. They got me out of the waiting room and into the ER in record time. However, it was two hours before someone came over to even check my vitals, and another three hours after that before a Doctor came to talk with me. During those five hours of laying on a gurney in the hallway I listened to medical staff talk freely with other patients about their medical issues and concerns right there in the hallway for everyone to hear. No confidentiality whatsoever in that ER. I went to the ER because the medications I had been prescribed for pain management at home wasn working. The doctor who introduced himself as a fellow on my doctor's team - again no name - gave me a shot of Torodol which really did the job. I felt that finally I had something that would ease the pain and at least allow me to rest for about an hour. What they didn't explain to me was that medication was only intravenous, and nothing about my home regime was going to change. However, the doctor informed me that Torodol was in the same family as Motrin, so I should buy a bottle of Motrin because, "it was basically the same thing." The benefit to the ER staff to stacking up patients in the hallway is that none of this patients have call buttons. I was literally on my own. After the Torodol had begun to wear off, I wanted to be discharged. I had a ride, and I desperately wanted out of there. It took an additional two hours just to flag someone on down who could (or was willing to) discharge me. I was furious! Once the staff understood how I felt about the craptastic care I received from them, they too wanted me out. They wouldn't answer any more questions I had, and referred me to my doctor's office on Monday. I will NEVER step foot into Newton Wellesley Hospital ever again!

My husband and I have been going to this practice for over 10 years. Our physician, Geraldine…read moreZabik, is so responsvie and attentive that we felt we needed to post a comment about her. I recently tried to get a prescription filled on a Thursday before a long weekend; however, there was a glitch and it never got sent. I called on Saturday and left a message with a covering physician who said there was not much she could do until Tuesday but that she would contact Dr. Zabik, (very nice thing to do). Later that day, Dr. Zabik called my home and left a message that she had called it in for me. I did not ask her to do that but she did it because she is such a caring physician. I would highly recommend Dr. Zabik and this practice.

Doctor Abramson is great Doctor i have being his patient for over 20 years he always taken care my…read morehealth very professional and friendly highly recommended !

My doctor recently retired, and I was referred to Dr. Levin by an existing patient. It took four…read morecalls to get someone to talk with me (kept saying the call would be returned by the new patient coordinator who is apparently never there and does not, in fact, return calls). Finally did get her on the phone and when I asked if I could meet Dr. Levin before deciding to make him one of the most important people in my life (primary care physician) she told me he had no time for that. Nice. She then told me she could make a medication review appointment, and would call me back within two days to schedule. No such luck. A week later I had to call back..not there...called back again and got her on the phone. Said again that I was interested in meeting the man who would be responsible for my healthcare management and again...no time for that! Just go to the hassle of gathering and sending all of your medical records over without ever laying eyes on the doctor. I became a little annoyed at this point and expressed it (with no colorful language), at which point she said that this might not work out...she needed to think about it (nice power trip)...I apologized for being testy and said that I would have the records sent...told her I had some very important medication to continue (blood thinner) and didn't want to risk it. No...she was't sure this was going to "work out." She did, however, say she would call me back. Wrong again. For all I know, Michael Levin is a brilliant physician, but I will never know. What I DO know, is that the people representing him have zero empathy for what the patient/PCP relationship means, and he should reticent to have them as the face of his practice.

Dr. Levin is the worst Doctor I have ever been to. He is my primary care physician and I honestly…read morebelieve he doesn't care if I live or die. As far as patient care goes, he is the worst doctor I have ever had. He races in and out of each appointment. He spends zero time talking to the patient. He has his secretary relay information to each patient because he either doesn't have the time, or doesn't care. He doesn't go over test results with you. He is unreachable on the phone. And worst of all - he just DOESN'T SEEM TO CARE AT ALL. My last appointment, I tried to discuss something serious with him, and he didn't even look at me, seemed annoyed that I was taking up extra time, and dismissed my concern as irrational. I had to beg him not to leave the room so he could order a test for me. The test came back confirming what I had feared. Of course Dr. Levin didn't tell me that. His secretary did. I know the state of health care is a mess, and doctors are way too busy these days, but Dr. Levin takes it to the extreme. 3 members of my family are doctors, and they can not believe it when I tell them how this guy goes about his business. I will never see this Doctor again. DO NOT consider making Dr. Levin your primary care physician unless you want to feel that your health, and your life really don't matter.

I went to see Dr. Ginsburg well over a year ago for an annual physical and GI issues. When I called…read moreto get directions to the office (Newton Wellesley can be pretty confusing), the receptionist was obviously annoyed. When I arrived at the office, Dr. Ginsburg informed me that she had a personal appointment in 20 minutes, so my appointment would be short. She only addressed one of the issues I had during this time. During my visit she ordered a lab test, but she never got back to me with the results. After calling the office for two weeks, she finally called me back and left a voicemail, stating that my labs came back fine, and the next step to solving my issues would be to do a lactose test. She gave no further instruction. I called the office back again for another two weeks, but never heard bad from Dr. Ginsburg until about two weeks ago when she called me to let me know it was time for my next annual, and she wanted me to make an appointment with her. What a joke.

Awful woman. I was diagnosed with gallstones, and had my gallbladder removed. Ever since (going on…read more15 years now), I have had digestive issues as a result. I now know that this is relatively common, but I was told by Dr. Ginsburg that my symptoms were psychosomatic. How does a gastroenterologist not know about complications from a gallbladder removal? She was not helpful, and never returned phone calls or gave me lab results. Useless, arrogant, and uninformed.

This Dr. Sarwada Tuladhar Jha does not care about the patient's health. She cares how much she can…read moretake from the insurance company. I had a physical exam and she put an additional office visit and preventive care on the order. Lab tests (blood work) are put on the office visits not the physical exam causing the insurance to not pay. Everybody has to pay attention when visit her.

I've been a patient here for over a decade, but the quality has declined sharply. Appointments…read morerarely start on time, communication has become unreliable, and billing feels inconsistent. My last virtual visit was billed far higher than what was actually done. It's getting harder to trust this practice, and I hope these issues are addressed.

Dr. Paniszyn is so smart. She is kind, compassionate and efficient. Truly empathetic. She has…read morebeen my PCP for 25 yrs and as a nurse I have high standards for what I expect from a PCP. It's always been great working with the office. They always get back to you and if they can't get you in with Dr. Paniszyn they squeeze you in with another Dr. Dr. Paniszyn always remembers about you, your personal life and your home situation and treats the whole person, not just your symptoms. I can't say enough good things about her.