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    Jamerson Auto Sales

    1.0 (1 review)

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    3 years ago

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    Ed Martin Chrysler Dodge Jeep Ram

    Ed Martin Chrysler Dodge Jeep Ram

    (21 reviews)

    I got a coupon for $75 off of any service. I had 2 issues, one was a check engine light and the…read moreother was a window that would not roll up. 1. They let me know the check engine light would be $200 to read, don't like it, feel that it is a rip-off, but it is the standard charged by almost all shops. Turns out there was nothing wrong with my car, but it needed a software update. Got charged a total of $300 because I needed a software update. Yes, a little salty about that but I can live with it. 2. The window would not roll up. They discovered that things just got off track and they would need to take it apart and just put it back together to fix. Might be 3 hours at $200/hr. A bit steep, but fine I have it here and I have work I need to get back to. Well, I had gotten there at 11am and needed to grab lunch a little after noon, so I let them know in case they were looking for me. I was told no problem as the tech working on my window was at lunch. It got done close to 2, so yes it was about three hours. I was in a hurry and paid. After thinking about it, I realized they did indeed charge me for three hours of work, but apparently work also included the techs lunch time. Now looking back, I realized that they were just looking for ways to dig every last dime they could out of me and really did not care about taking care of the customer. After this experience, I do not think I would recommend this shop or nor will I be going back.

    I took my Jeep Renegade here while it was under factory warranty for a faulty panoramic moonroof…read moreand was told multiple times that nothing was wrong and it just needed to be lubricated every oil change which for my driving habits I travel for work and do about 5k a month or one oil change every four weeks. That said it was in the shop here under factory warranty and I was charged for the lubricant each time even though it's not a service item that calls for that. Not to mention multiple other occasions I had to drop my car off and was only provided a loaner car on my 7th visit and then when I commented about the lack of quality Rob stated I didn't buy that nice of a Jeep model so I shouldn't expect quality or anything of the sort. Ed Martin Jeep nor any of their dealerships will see another dime of my hard earned money.

    Jamerson Auto Sales - car_dealers - Updated May 2026

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