I was looking for a used daily driver, and found the perfect car at this dealership. My sales rep…read moreKaren was very easy to work with - no pressure, organized, and attentive. After doing PPI, there were some minor issues with the car which they rectified ahead of sale. Marcus from the service department stayed on top of everything and made sure I was taken care of. The only reason for 4 stars is that there was a small hiccup with the financing fee that took a bit of time to resolve, but the dealership manager was very professional and made it right without hesitation, which I appreciate. Overall, very pleased with my experience here and happy with the car. I'll bring my business back here when it's time for a new car.

We are from Florida, staying in Carmel for the summer. Our 2025 Acura MDX has a recall notice for a…read morebrake issue. We called Ed Martin Acura to have the brake recall inspection done. They gave us a date two months from now! Really! Two months to get in for a brake recall notice. We called our local dealer in Florida and they could get us in next week. Terrible way to treat an Acura customer.

Was told how great their service department was and as soon as my Toyota van I bought from them…read moreneeded repair they told me they don't work on Toyotas. I would need to take it to the Toyota dealership an hour away. They couldn't even change a battery on a key fob. Also the sticker on the van said it came with a remote start which it didn't. They said that is printed on the sticker manually and it was a mistake. After I paid 500 for a remote start to be added.

took our truck in to have a valve replaced, took them 6 weeks to get the part and us constantly…read moreasking for a delivery date or even confirmation that they ordered it. they did not provide a secondary vehicle which is causing an inconvenience. they finally fix it and when they give it back the headlights aren't working and we took it back to get it fixed they said they didn't cause the damage. totally unprofessional, will not be going back. don't take your vehicle here unless you want it come back more messed up

Hello, Noblesville imports! I'm just stopping by to leave a friendly 5-star review. I haven't…read morewritten a review in years but I felt the itch to write one. I moved into the neighborhood about a year ago and your dealership is located in my back yard. I took the time to read a couple of the reviews posted in your yelp, the one that really irked my soul is the person that low balled you on one of your vehicles lol the asking price was $23,000 and he offered you guys $20,000. He said He drove about an hour away blah blah blah the reason you drove an hour away because you know it's was a GREAT DEAL! People think just because they drive from far away think like they deserve a better deal. Smh Noblesville import keep up the good work I love the newly paved asphalt. you guys did a fantastic job and I love how you guys keep the front lot looking clean also thank you for cutting down the tree on my back yard. I'm in the car business so I know how customers can be pain and unrealistic and he was one of them! One day when I'm free I will walk in and introduced my self. :)

Scheduled an appointment to look at a car on a Saturday. Confirmed the appointment the morning of…read more They knew I was driving 2 hours to come look at the car. They sold it 30 minutes before I got there. I do NOT trust them. I do not recommend doing business with them. I worked with the Khory, and he had no explanation for selling it out from under me when I had an appointment scheduled, and he knew I was making a trip to come look at it. Very bad experience with them.

I was on a long triad trip going South, when all of a sudden my civic suddenly started losing oil…read morepressure. I pulled into Ed Martin and gave them my story at service department. They immediately started troubleshooting my car, found the issue, repaired, and I was on the road in 2 hours. I can't thank them enough! Price was reasonable too, can't be mad at it! Thank you guys and gals! You allowed me to make it home with family before the fireworks!

If it hadn't been for a particular in-person visit, my review for Ed Martin Honda would likely be a…read more2-star experience. My car had an unexpected death about three weeks ago. As a wheelchair using driver, it's not particularly quick or easy to identify an appropriate vehicle that will meet my needs. I don't drive a van. I typically have driven a 2-door automatic, however, it has to have enough room between the driver's seat and the door frame that I can put my wheelchair, when folded, in the backseat. When I was younger, these were easy to find. These days? Not so much. I first called Ed Martin Honda as I was curious about a used Honda Civic. I'd had a Civic before, but cars change over the years and I wanted to make sure. I was transferred multiple times trying to find basic answers about the vehicle. At one point, I simply asked if they could measure the space I needed to know about as I'd been able to determine how much room I needed. It was really basic customer service, and they just wouldn't do it. Majorly dropped ball. Somewhat on the flip side, I did an in-person visit and the sales rep definitely went out of the way to let me try a couple of the vehicles. I was definitely impressed, and there was a definite effort to try to think of vehicles that would actually work. That was good customer service, though we didn't actually find a vehicle. For the record, I ended up buying a Honda. If that original associate had been more helpful who knows what could have happened? I learned that both the Civic and the Accord would work (coupe versions, so slightly older). I ended up with an Accord that I'm anxiously waiting for it to arrive. This was a solid mid-range experience, though somewhat disappointing given I've generally heard great things about Martin's customer service. Phone call? Disappointing. In-person? Much better. Overall, I'd still probably return for future needs.

Karisa was very helpful with us leasing our Nissan. She was VERY fast getting back to us with…read moreinformation. When it came time to make the purchase she was very kind and friendly and helped us get the payment that worked best. She also helped negotiate a fair value for our trade in. We would highly recommend working with Karisa.

I've been servicing my car here for a while, and it's been a very positive experience. Jillian and…read moreeveryone in the service department are very professional and always willing to help. Whenever I had a question, they went above and beyond to assist me and offered their honest opinion. I appreciate everyone's friendliness, expertise, and responsiveness / communication. They are easy to do business with, always return calls / emails, and their support on my car ownership journey has been outstanding. Highly recommend!

I like using the service department at Tom Wood Porsche for my 2017 Carrera's repairs and…read moremaintenance. Seeing the same people when I go in helps me trust them. Shane, my service advisor this visit, kept me informed from start to finish and answered all my questions. When I got my car back, it was clean. With everything done correctly, I feel good about driving my Porsche the way it's meant to be driven. These guys are like my personal pit crew. Scheduling is always easy. I'll be back!

Shane, our service representative, takes great care of us. Attentive, respectful. Because of Shane,…read moreour cars are serviced in a timely fashion. Keep up the good work! G. Osborne