I recently purchased a Honda Ridgeline from Sinclair Auto, and I couldn't be happier with my…read moreexperience. Rick, the owner, truly bent over backward to make sure I was taken care of and completely satisfied with my purchase. He even sent me home in a vehicle while he made sure my Ridgeline was exactly to my specifications. That level of customer service is hard to find these days. The truck itself is amazing -- especially the radio system, which I absolutely love! And I have to say -- someone needs to go buy that Durango he sent me home in because it drives great and has Beats brand speakers that sound incredible! If you're looking for a dealership that genuinely cares and goes the extra mile, I highly recommend Sinclair Auto. I love my truck and am so glad I chose to buy from Rick!

Great people! Love my new-ish car! Would definitely recommend Sinclair Auto I will be looking here…read morewhen I need another car!

Great experience! They had an answer for every question I could have and were very fast, efficient,…read moreand flexible! It was a low stress/pressure environment and a very helpful team!

Our daughter (24) bought a 2016 Honda HRV in June from Omega. Lives in VA, relocating to an area…read morewhere she knows no one and has at least 30 min commute. Bought all the warranties with the car. Put 7k cash down and financed the rest, wasn't a cheap car. Noticed before the test drive the tire was very low. Was told by Mike because of the cold mornings we've had (yeah in June) they checked the tire "they put it up and blow air and check it for any leaks" Mikes words. That clearly did NOT happen. Our daughter flew back to VA and we had plans to swap cars in a few weeks. She had one of ours. The car had not been driven for a week. I noticed tire was low again and saw a nail in the tire. So it hadn't really been checked. We fix the tire, then Check engine lights come on, headlight is out and parking break light is flashing, back up camera doesn't work has actually been dismantled. Take it back to Omega and find out the radio has been swapped out, car has a non factory radio. Told by Mike it was an Apple system, which it's not an Apple system. Also previous owner also dismantled the backup camera. Drive it home, engine light comes back on. Take it back. Cancel our trip to swap cars. Try again. Halfway to our trip check engine light comes back on. We drive it to VA not wanting our daughter in it. In VA take it to a Honda dealer, $199 for diagnostics. Multiple parts not Honda. Needs about $1600. worth of work. Multiple parts are not Honda. Honda contacts the warranty to find out what will even be covered. Find out the payment was NOT made to the warranty company so it was cancelled. Mike is supposed to on it with the warranty but we don't even know what's going to be covered. Will our daughter now have to pay an additional $1800, I guess we wait and see. Earlier my husband talked to Mike about the warranty being cancelled; even with Mike knowing the car is again in the shop in VA. There was no apology, no reaction at all. NO I would NOT recommend this dealership. It's has been an absolute disappointment. Had the car not even 1 month, it's something bad every time it gets driven. Which the only time it's been driven is back to the dealership to fix something. This has been the worst experience I've ever had with any business dealing. Don't risk it. Find another car. Find another dealership. I wish we would have walked anyway as soon as I saw the flat tire.

Good recommendations if you need a car, they're great, never had a problem, all the cars I brought…read morefrom there were great

I have now purchased a second car from here. Love love love this place. The staff are very friendly…read moreand easy to work with. I tell everyone about them.

When I say that Mr. Wally still makes sure my TaZaFaith Sante Fe is still on point after several…read moreyears of purchase, he really does. This is where you come and get your new or used vehicle from!!! Mr. Mark will make sure you are on point as well!!! I'm thankful for them.

Y'all!! This is THE place to go in Indiana buy a new used car! It's been absolute kismet that I…read morefound them! I'm SO grateful! They've been a true Christmas miracle for me!! Find them on Facebook to see SO MANY happy buyers! These reviews from before must be bogus! Y'all check them out!!

This is the best place to have your Toyota serviced. The service managers are super. The waiting…read moreroom is clean and spacious and has water, coffee, and some packaged snacks. Toyota does a multipoint inspection with the oil change. Service was quick, and the results of the inspection were carefully explained. I opted for a needed alignment that was completed within another 45 minutes. Highly recommend Ed Martin service!

OMG! There is a reason they call these places STEALERSHIPS!!! Wanted to charge me $4600 for a part…read morethat I bought for $200. Then wanted nearly $5000 to install!!! I installed the part in 4 hours. They will never touch another one of my cars, NO THANKS!!

I can only speak to my one time personal experience which was fabulous!…read more While out of town I had a few issues with a Toyota rental and wanted checked out. I first called and they sad I could bring it over immediately which I did the next day since it was late afternoon. Jake was my service rep and jumped right on the car to have it inspected. He was knowledgeable and friendly. As a matter of fact all the reps were. No promises, but they hoped to have me out in an hour. That's unheard of. The dealership lobby is a lot of fun to browse. Antique cars are displayed. Also award winning trophies from over a decade of achievements by Toyota Corp. My car was ready to roll out with everything inspected and explained within 45 minutes. Wowzers! No charge as it is as covered under warranty. If I lived in Muncie, IN area this would be my dealership.

I have been working with this dealership since 2007. All told I have driven approximately 700000…read moremiles in aggregate in my 2007 Priuses (2 different vehicles) and now my 2015 Prius. My experience has been a positive one. They stand behind their work. All that said I want to relate my observation an overheard conversation between a customer and a service tech. Last Monday a service tech was advising the customer that they will need new tires. She knew nothing about the nuances of the choices of ride vs wear & performance and the pricing of each. This tech explained the choices very clearly, covering most of the information I had previously learned from the Consumer Reports articles on buying tires. Information that will enhance her purchase decision and help her avoid buyer's remorse. I was pleased to see that interaction. That is the level of service I have come to expect at my Toyota Dealership.