Southside Auto, thank you for looking out for my grandmother. She took her car into another…read moredealership for an oil change and left in tears with a rental car and an estimate for over $3800. I have taken my car to Southside over a dozen times in the past and they care about customer service, so I asked if they would verify the repairs needed. Southside took the time to confirm what two other independent auto repair businesses eventually told me: the repairs were not necessary for safety, and wouldn't be for at least 6 more months (tires do wear out). 3 service techs at different companies all agreed that at most, the bill should be under $1000. Southside now primarily sells cars, so it meant even more that the owner took over a half hour to work with me and confirm these suspicions. In fact, they doubled down and made an offer to buy my grandmother's car at a more than reasonable price if she wanted to sell it! They took the time to show me why the repairs were not needed, and how to check for myself in the future if needed. They clearly had nothing to hide. I am so gratetful to Southside for their years of honest and reasonably priced repairs, and they will be my first choice to look next time I need an excellent used car (or to sell one). Thank you Southside for going above and beyond because you actually care about the customers too, not just the cars.

Southside Auto helped us in two ways: offering a fair market price for our 2010 Mercedes 300 C…read moreSport sedan. They also did a great job of sourcing a newer luxury car to replace the MB 300C. Thanks!

I am thrilled with my truck! The guy is honest. So hard to find in car dealers. Was upfront on…read moreeverything. Has been Jonny on the spot as soon as I call about a question after the deal. Super friendly !! Very professional!!! I hate car dealers and buying cars yet will get my next one thru him! It was easy and nice.

From the owner: 5 start review read more

Completely unprofessional. Owner/manager was discussing (ranting) the finance and credit details of…read moreone customer with several other customers when we walked in. They want you to fill our an online credit application which is an insecure Google Docs online form. They a few nice used cars that were overpriced compared to the market, and a lot of sketchy, high-mileage cars and trucks. It appears that they try to shuffle everyone to some dodgy high-interest hard case lender and look at you like an alien when you have good credit and are simply looking for a clean, reliable first car for your teenage daughter. I may be a woman, but I'm not an idiot. They would do well to remember that. If you're a cash buyer and willing to invest the time to play the game and negotiate, you'll be okay here. If you plan to finance through the dealer, especially if your credit is marginal, there are much better places to shop for cars with far better reputations.

I went up there yesterday 6/19/15 with money in hand ready to purchase a car from them. Willy said…read morehe had gotten me approved. I sat there waiting to get the paperwork finalized and completed, and all day all they did was "shoot the bull" with everyone but their customers and at 5:30 pm I was told the banks were closing and that they will call me at 10 am tomorrow to finalize everything. At 10:20 am I went back up there and they were not even open. After they did open I was told that they will call back in an hour. After an hour and a half I still hadn't heard from them so I had my husband call only for them to tell my husband that they are not going to work with me after all. Liars and scam artists is what they are!!!!! I wouldn't recommend a rat to them.

A mechanic invited me up a few days ago and gave me a free oil change and warn me about my breaks…read more He told me he has a relative who is autistic but unlike me his relative in low functioning and can't drive. While I wait he gave me a Taco Bell combo. He told me some sales people is under pressure to make sales. I do have slow motor skills and a speech impediment and I wish if people who has these are not high pressure into a choice. If Matt Steinbrink and Todd Johnson just say sorry and agree to be less high pressure to people who have speech impediment and slow motor skills in the future. I would remove any and all negative reviews. Unfortunately I tried to get refinance but the online paperwork is to confusing to me.

Wow. I needed my car's battery replaced and called to see if they could do it. They didn't have…read morethe one I needed for my Kia, but suggested I buy it elsewhere and they would install it. They were friendly, efficient, and professional, and the charge was reasonable. They even washed my car! I would definitely come back here for any other auto needs.

My mother, 82, traded in her old van which was starting to have problems for a newer model…read more This company assured her that this 2005 was low mileage and in great shape. Thankfully she bought the warranty, which I would usually not recommend. However, in this case, every month she is having something fixed. She then has to pay a $100 deductible and more for something else that is never covered by the warranty. ..what a scam. She finally talked to someone there who agreed with her and told her to come in and they would make it right. When she went in, he was not there but they tried to upgrade her into a more expensive vehicle. She has spent over $2000 on repairs in the short few months she has owned this van with more to come. These people are crooks.

Terrible car lot. If you buy a vehicle here expect everything to go wrong with it in a couple…read morehundred miles. Honestly it's like the car lot from the movie Matilda.