I have lived in a rented home managed by South Bay Property Management owned and operated by Jon Grogan for a bit over one and half years. Jon has been amazing in addressing every concern that we've had. I know he is dealing with a very long distance owner who is hard to reach but that has never detered Jon. He responds to email and phone messages quickly and has resolved every issue we've had with our home. The maintenance request website is clearly monitored and taken very seriously. I have live a lot of places in my life and I've had a wide range of quality when it comes to property managers and I'd put Jon and his firm at the very top of the list. I'd highly recommend South Bay Property Management if you're looking for an upscale place in a very nice area of Southern California. Scott M. read more

Jon and Johnny were great to work with. They managed the apartment I rented and were also kind, responsive, and professional. Really enjoyed having them as my support! read more

I have leased property in the South Bay for nearly five decades, including the last seven years with Jambi Property Management. My experience with Jambi has been the best, and it's not even close. Working with Jon and Johnny has been fabulous. They are super responsive about all issues and provide fair and timely professional service. Over the seven years with Jambi, I was never surprised or disappointed in my communications with the Jambi team. I also found the tenant portal user-friendly and extremely easy to navigate. Jambi is the gold standard for property management in Southern California. read more

Jon and Johnny are both excellent to work with. They are always very friendly, professional, and prompt in dealing with everything from our property lease, maintenance, and any other questions we had. Jambi is the best property management company! read more

Jambi Property Management has been great. They managed the property I rented for almost 6 years. They were quick to respond whenever I had questions, concerns and maintenance requests and the online rent paying system was very convenient. As an added bonus the owner is extremely nice, personable and helpful. I highly recommend :) read more

I worked with Jon G. from Jambi Property Management for a little over 3 years.  He made the rental process run smoothly and we had our keys to the new apartment in a timely fashion.  You can count on having any repairs with a quick turnaround time through their tenant portal when you need any repairs. I would rent again from them if I would ever find an apartment on their site that fits my needs. read more

We've had the pleasure of working with Jon and Jambi Property Management for the past four years and in every single interaction they went above and beyond to make sure that we were heard and happy. There's something to be said about dealing with extremely responsive, kind and professional people and Jon and Jambi did not disappoint! Because I know that excellence is this companies baseline, I can very comfortably recommend them as an absolutely stellar property management company. read more

Not even a real office. I drove by and found out it was a P.O box. I was thinking of hiring a management company to manage my property. So on my way home from the gym I figured I would stop in. I like to check places out in person before I do business with them. So I went to the address on their website. Well as it turns out they don't actually have an office it is a mail box at a mail center. How can you be a property management co with no pysical location. I have had tenants bounce checks, online payment reversals, and guess what, at some point you need to demand rent payment and you need to have a actual location for that. I have been lucky that I only had to deal with one eviction but from that I learned that when yo give a notice to pay or quit, you have to provide a physical location for the tenant to bring rent and can not be a mail center/PO Box. read more

Amazing services. Jon was a great person to deal with all the stuffs that we as a tenant faced for a couple of years. If we come back to LA, will contact Jambi first for sure. 5-star services!! read more

I hired Jon and South Bay Property Management Pros as my property management company in 2017 into mid-2019. The reviews for this company were quite high then and still remain quite high now. He also came recommended from members of the small HOA in which the home was located. These reviews explain times when everything goes well and I think most tenant situations resolve normally and peacefully. This is not the company you want to represent you; however, when things are not ideal. My situation seemed to expose true character of the individuals who represent this business - how quickly Jon and Sonja discard their fiduciary responsibilities to their clients. As a quick aside,Jon has a single one star review on Yelp from "M M." (aside from this one). Please read Jon's response to that review (and I assume you will see a similar response to the one I wrote) before deciding to have him manage your property. If the situation with your tenant deteriorates, you will receive long and wordy explanations about how the State of California is a "very tenant friendly "- explanations that make you feel as though you have no rights to protect your property as a landlord. In my own case, the lawsuit was dismissed. The process for finding tenants and really most of the term of the lease seemed to be handled - par for the course. The tenant moveout process was where it all seemed to unravel. Again, I suppose in most cases, everything goes well. But, in my case, the tenant felt that the my security deposit retention was unwarranted and Jon's organization did very little to unburden the unfolding events. During moveout communications, I discovered the following: · South Bay Property Management Pros did not fully complete their annual walk-through inspection · South Bay Property Management Pros performed with the walk-through with the tenant present · South Bay Property Management Pros set the expectation with the tenant that the home was in acceptable condition · South Bay Property Management Pros and the tenant signed the tenant moveout guidelines as the property was in "Other condition", not acceptable or damaged o From the tenant: "We stand by your walk-through sheet which was the expectations given to us." o Tenant moveout sheet: No rooms were listed as acceptable; the document was signed by both parties. o Upon my review to the tenant guidelines for moveout, there were no guarantees provided that a deposit would be refunded even if actions were performed. o My conclusion: The Property Management company held this conversation outside of written communication. · South Bay Property Management Pros sent me an email explaining how my chances of keeping the deposit were low - "California is a VERY tenant friendly state." · Sonja listed her license only for me to discover that she does not claim South Bay Property Management Pros as part of her real estate licensing requirements and therefore cannot legally represent the franchise. · I instructed South Bay Property Management Pros to not re-enter the property ("We do not authorize entry. If you still have a key, we can coordinate retrieval.") and received an email with the location of the keys(inside my home) the following day. Basically, with proper documentation of the landlord following the law, there is no reason to assume the courts will rule on opinion. This property management company is just a non-liable middleman. If things go wrong,you will receive a biased opinion from individuals just covering their bases. read more

I have dealt with Jon for a few years now. Compared to some of my bad experienced with other managers he has been the most knowledgeable and attentive person that i have worked with. Very prompt in his responses and is very professional, and most importantly he is an honest person. Highly recommend Jon. read more

Jon Grogan helped us out not just during move in a lot but during move out too. We actually needed to move out of the state early before contract end and helped us head to toe trying to get the property rented ASAP and get us our deposit back. I had so many concerns during move out and he helped us from a couple states away. Very quick response times and super easy to work with. Thanks Jon. I wish you the best my friend. If you ever make it to put new state we call home please get a hold of me. We would love your help! Thanks again for everything Jon. If you guys need anything from South Bay Property Management Pros please contact Jon Grogan. He's the best person I've ever dealt with,among any property company. And I've moved a lot not just for Work but because of life too. Aloha! read more

Our experience with Jon has been outstanding. He has managed 2 properties for us over the course of the past few years and has turned out to be the best property manager we have ever worked with. He is extremely responsive and has always handled any issues for us at the houses including all repairs, lease extensions and any other tenants interactions. He has continually given honest and sound advice to help us take care of our properties and maximize our investment though long term high quality tenants. He is truly an expert in the South Bay market and I would not hesitate in recommending him to anyone in need of a property manger for their home. read more

Jon was our property manager for almost 2 years. He was always incredibly professional yet personable. Quick to respond to any requests and very understanding. Made our relationship with the owners very amicable. I could always count on him for anything related to our home. The move in and move out process was smooth and painless. I would totally work with him again if we are ever in another period of renting or buying again. read more

Jon Grogan w/ South Bay Property Management Pros has been our property manager (as a tenant) for three years. Arranging the rental agreement was easy and he made sure we had everything we needed when we moved in. We have had a few minor issues with the house we are renting, and he was very responsive each time with arranging a handyman, plumber, etc to fix the problem. I have recommended him to colleagues and would work with him again if we ever move back to the South Bay. I highly recommend South Bay Property Management Pros! read more

Jon Grogan is always helpful. He helped us get approved for our current rental property. He continues to help us with all of our requests to guarantee high level of satisfaction. We recently requested from the owner to install turf instead of the dried grass and Jon made it happen. The service provided was very professional and simply perfect! Thank you Jon :-) read more

As a tenant, I rented a single family home in Torrance. Jon and SB Management handled this property. Jon is seriously the nicest guy... also responsive, organized and knowledgeable. Paying rent online is the way to go these days, so I appreciated this feature. And lastly, Jon helped when my landlord was less than speedy with some repairs... I felt that he had my back and he facilitated things beautifully. Julie -Torrance read more

Jon was our property manager for 2 years and he was amazing! He was always very attentive, always easy to get a hold of him and handled any issues right away. He is friendly and professional. He communicated with the owners any time we needed anything. When we moved out he got us our deposit back right away, this can take a long time with other property management companies. I would recommend Jon to anyone! read more

Jon is the best. Jon has been managing my properties for me since 2017. He is incredibly professional, knowledgeable, and responsive. I am the type of person that believes if I want to do something right, I have to do it myself. BUT after working with Jon, I never felt that way again! You can trust him to handle EVERYTHING for you. When I email him, I get a response in less than 24 hours. He always picks up when I call with questions. You will get a monthly statement about your properties and the rent shows up on time every month via direct deposit. There is NEVER a need to second guess if there's an issue because he'll communicate with you every step of the way. I recommend Jon to EVERYONE!!! read more

After working with Jon for over six years to manage three different properties in the South Bay, I was always pleased with his quick response to any questions and queries. Additionally, Jon also rented two of them for me on a number of occasions and, finally, acted as the realtor when it was time to sell each of them. After taking a hands-off approach to getting the properties sold, Jon was able to get top dollar each and every time, going the extra yard of managing the renovation of one of the properties to get it sold, as I didn't have the time to do so. If you're looking for an honest, trustworthy & responsive property manager and/or realtor, Jon is your guy! read more

Jon and Johnny had helped me find a home in 2020 and I was not only invited to a great foundation, but with such positive energies. They are, both, SO professional and really do their best in helping everyone win. I appreciated Jon's efforts in balancing my benefits as a renter, while also caring for the homeowner. They are very responsive, and ambitious to win for every party, and communication was never an issue when working with them. I'd refer Jon and Johnny to future renters and/or homeowners, and hopefully can find myself working with them again in the future. read more

Jon and team have been fantastic to work with. I was really nervous turning over a property I managed myself for 10 years but after going through a really rough eviction and moving out of state it was time to do so. I am so happy I found Jon and South Bay Property Management Pros - he provides great service, has relationships with all the necessary services companies, is a great communicator, is reliable and has done an excellent job screening and helping me pick the right tenant. Thank you South Bay Property Management Pros! read more

I rented a unit through South Bath Property Management Pros for almost two years. Jon was extremely professional from the very beginning and promptly replied and resolved any issues or questions that arose during my lease term. I have had to reach out for information after I vacated the unit and he has been just as prompt as when I was a tenant. I would highly recommend working with this establishment where possible, he represents his clients well. read more

Jon is always accessible, responsive, and professional. As landlords, we have never been disappointed in his management style or skills.

South Bay Property Management Pros has been managing our rental property in Redondo Beach for the past three months, and I couldn't be more pleased with the service provided. As a new rental property owner that lives too far away from my property to manage it myself, I've found Jon's knowledge and services invaluable. Jon met with us to inspect our rental property and discuss our goals for renting it out. He provided market research which confirmed a fair amount to ask for rent, and he provided an accurate estimate of how soon he could get the property rented. He coordinated the repairs and maintenance needed to get my property in shape to rent, and upon completion handled all the advertising and showing of the property. Jon processed the applications and interviewed prospective tenants, and upon our approval, handled all the paperwork and logistics necessary to get them moved in smoothly. Jon works closely with a small company for most of the regular maintenance/repairs on the property, and he has an established network of specialists that he deals with for less common items (e.g., fireplace/chimney maintenance). Throughout the entire process, Jon has always provided prompt status and was exceptionally responsive to all our queries and concerns. He now provides monthly statements via email, and we have convenient access to our account via a web portal. I look forward to working with South Bay Property Management Pros for a long time, and I wouldn't hesitate to recommend them. read more

Jon is very responsive and follows through quickly with all reasonable requests and needs. Repairs are made swiftly by very competent service professionals. This firm is trustworthy and efficient. If I ever had to lease again in the South Bay I would not hesitate on calling on Jon once again. He is a great facilitator. read more

Jon was awesome, he had the perfect house for a getaway for seven of us. Jon made sure that our house had everything needed for a great weekend. He also took the time to show us where everything was located in the house, and he gave us great recommendations for places to eat within walking distance. I look forward to working with him for my next vacation rental. read more

"When you are in the process of evaluating your property management needs, I would like to provide personal feedback on Jon Grogan of South Bay Property Management Pros. We've had several owners and several property managers handling our unit over the years - none so far have come even close to the service that Jon brings to us as well as the other tenants in our building. Jon is conscientious and personable and truly cares not only about the tenants needs but also in maintaining a well-balanced relationship between what the tenant wants and what the owner can agree to and comes up with a solution acceptable for both parties. He is a true professional and cares about the property he manages and the tenants within. He actually takes the time to come over and see how things are going, the appearance of the place, and when there are issues between the tenants that cannot be resolved between us - he intervenes in a very professional manner. He takes our issues seriously and responds quickly with a resolution. If you are looking for a true professional - Jon Grogan is the man. He's very intelligent, wonderfully personable, caring, and gets the job done every time. Couldn't ask for a better man - we are so pleased to have him manage our place. read more

For about two years we were so happy and lucky to have Jon as our property manager for our rental in the city of Long Beach. He was always very attentive if something needed immediate attention. He is very friendly and the company is very professional. We truly recommend him as your future property manager. read more

John's expert help and knowledge of the market helped making the process of renting out our property seamless. As we moved out of state and decided to rent our property, we became landlords for the first time. We shopped for a few property management firms and randomly came across his name on an internet search. Ever since the first contact, he has been very responsive. He was able to find excellent tenants, which required a lot of "homework" from his part. He is very friendly, patient, and emails were always answered within the first few hours after sent. You cannot choose a better person and firm for your property management. We highly recommend his services and expertise! read more

I hired Jon to manage my property and from the first time I met him I knew he was someone who I could work with. He is easy to get along with and always very helpful. He rented the unit very quickly and for that I was very grateful. Everything was handled very professionally. I would not hesitate to recommend South Bay Property Management Pros to anyone considering a Property Management Company. Thanks for everything Jon. read more

Jon has been an incredible property manager. Jon handles it all...my property flooded and not only has Jon been managing the renovations and the contractor but he's also been handling all communications with my insurance. A process that is usually a nightmare for a landlord has been incredibly easy due to Jon. read more

As a first-time landlord, Jon's experience and services have been invaluable. He is extremely responsive and, equally if not more importantly, diplomatic with my tenants. Indeed, he was able to successfully negotiate all four tenants signing new updated leases with minimal push-back and compromise. I would not hesitate to recommend SBPMP to anyone looking to save time and money by working with a knowledgeable property manager. read more

I used Jon as both my property manager, and later as the listing agent to sell my rental property. Even though I lived 400 miles away from Jon and my rental property, Jon always made me feel at ease with the way he quickly, professionally, and cost-effectively handled any issues that arose. Highly recommended if you want a professional that will take away all the pains associated with renting or selling your property. read more

Jon Grogan from South Bay Property Management Pros is a true professional with such amazing service to his clients! I've worked with him the past two years through a unit I was renting and had the best experience with him! Any question, concern or issue was always resolved with such care, urgency and ease! He communicates very well and is timely with his responses to make sure you feel important and taken care of. He also does a wonderful job balancing the needs of both the tenant and owner to make sure everyone is happy! There has never been a time I felt he didn't have my best interest at heart, even though I was just a tenant. The entire experience from moving in to moving out was such a breeze because he was so great to work with! I highly recommend him to anyone looking for someone they can trust with a work ethic that is hard to find these days! I will definitely be keeping in mind for any future needs because I wouldn't want this to be the last time we work with someone as awesome as him!! read more