I am writing this review regarding my experience with Real Property Management El Segundo,…read morespecifically agent Lola and manager Oscar. I want to be clear that I am a tenant/applicant with a documented disability under both federal and California law. I have Stage IV metastatic breast cancer and am currently undergoing ongoing treatment. Despite this, I continue to work, maintain income, and support my family. My concern is that during the application and screening process, I did not feel that my situation was handled with appropriate respect for privacy or in compliance with fair housing protections under the Fair Housing Act (FHA) and California Fair Employment and Housing Act (FEHA). These laws require housing providers to avoid discrimination based on disability and to engage in a fair, individualized review when disability-related financial circumstances are involved. Instead, I felt that my application was evaluated primarily through credit history without meaningful consideration of the medical context behind that history. My past financial hardship was directly caused by extended disability leave and cancer treatment--not irresponsibility. I also felt that my privacy was not fully respected when it came to requests for financial documentation beyond what is reasonably necessary for income verification. I offered to provide direct proof of income through deposit records, which is standard and sufficient for verifying ability to pay rent. However, I was uncomfortable with requests that appeared to go beyond income verification into personal financial activity, which I do not believe is relevant to tenancy qualification. I am not asking for special treatment. I am asking for fair treatment, privacy, and compliance with disability and housing laws that are designed to ensure equal access to housing opportunities. Housing decisions should consider the full picture of an applicant, including stable current income, rental history, and the context of any credit issues when they are directly related to a documented disability. I hope this feedback is taken seriously so that future applicants with disabilities are treated with greater care, respect, and adherence to fair housing standards.

I just received a call from their maintenance scheduler and she for some reason always comes off as…read morerude. She called me today while I'm at work, asked me a question but wouldn't let me get a word in edgewise. However when I did finally get a question in regarding why their maintenance scheduling system is inaccurate, she couldn't answer me then stated she's canceling my requests and hung up in my face. Her name is Frances, and she's the only staff at RPM I seem to have issues with. She's very unprofessional with her lack of customer skills and etiquette and this makes the organization/company/owner look bad. She also allowed their vendor to come through our gate to do work on another unit and they moved our child's trampoline which knocked the leg off and now they're denying they moved it, even after I provided photos and a video. I try to make things simple as I believe in being fair and expect the same in return, but I do know how to complicate things when necessary. I'm hoping I don't have to choose that option. How sad is this, so much for the customer is always right "Frances Torres commented on "tub/shower is leaking" Meld. "Cynthia the vendor didn't touch your trampoline the vendor who has been in business for over 25 years & very honest so they will not be returning to fix or correct anything they didn't touch the job was completed in one day and they didn't return. .... handyman service doesn't work 4-6pm. We have made several attempts to accommodate you to get these on urgent repairs done. there has always been problems schedule any work. We will post 24 hour to enter with date and time. Thank you!" However, their scheduling system says maintenance is available from 4-6... Reply to this message to comment.

Pacific Shore Property Management provided great service for 8 years. They helped with day to day…read moremanagement (including repairs, locating vendors, etc.) as well as leasing. They were responsive every time I reached out for assistance, and I appreciate Larry, Allison, Justin, Sintia and the entire team. Highly recommend if you are looking for a property management team.

I applied for a basic $1800 apartment with 820 credit, $10k monthly income as a software engineer,…read moreand 7 years of perfect rental history. I even sent full bank statements. They still came back asking for my actual tax returns and whether my son lives with me full-time, which is illegal according to the Federal Fair Housing Act, specifically 42 U.S.C. § 3604 (Section 804 of the Fair Housing Act) and will be reported for CalDRE and HUD with proofs. This company is what wrong with the housing market and what will cause the next house crisis, they are bullies. I'm 37 years old. In almost 20 years of renting in LA, I've never been asked for tax returns -- not even when I bought a property. This is ridiculous. Extremely rude, invasive, and discriminatory. They're clearly looking for any reason to reject people. Complete waste of time. Stay away.

Julia Shi is a professional and knowledgeable property manager of RPM Choice. She cares for both…read morethe owners and tenants and listens to their concerns and takes cares of what is needed to be done. She informs owners of what is needed to improve the property and tells the owners the pros and cons of the improvements and why the improvements need to be done. When tenants report of an issue with an appliance or the heating or air-conditioning, she takes of it; if a new appliance or new heating/AC system is needed she informs the owners. Julia, also, responds to emails and phone calls timely and patiently. I appreciate her and thankful that she is managing my condo.

This is not a good company to use. RPM will find you an unqualified tenant just to get their quick…read morecut in pay. I was not aware that you need a business license to be able to rent out your house and RPM never mentioned it to me when I hired them. When something goes wrong with the property, she has her own people doing the repairs and charges you more than the job requires. After non renewal of property managing their contract, Julie filed a form with the city business compliance division for non business license for residential leasing income. She is a whistleblower! I have all my city permits for my house and ADU, but if you do NOT, do not take a chance to hire her. When she collected her Zelle cash payments, I am sure she didn't report that to the IRS. Be warned.

I wish I could give 10 stars!…read more I have had the most amazing experience working with Marco and his team at Coastal Premier Realty. I am just amazed by their excellent service, kindness, professionalism, responsiveness, and promptness. If you are looking for property management, I whole heartedly recommend this Coastal Premier Realty.

This is a great company to work with. Marco is a excellent manager and is always willing to help…read morewith any tasks. I truly recommend them.

This review is actually from my 'better half' who doesn't have a Yelp account…read more His personal experience with Harbor Property Management proved to be unprofessional, to say the least. He and I both found this company to be a pretentious and discriminatory property management company that engages in unfair rental property communications and actions with applicants and caters to affluent Rancho Palos Verdes and other upscale property applicants. Processing of affordable housing applications, including Section 8 applicants from elsewhere (such as San Pedro), is poor. Also got the runaround from this property management company in 2022 on a prospective rental, as well as in early 2023 about rentals they could've processed, but neglected to do so for various 'reasons' (which were excuses from our point of view).

After managing our building for over 30-years, making the decision to pass that responsibility to…read morean external party was not something taken lightly. During our due diligence, we met with several companies and after careful consideration, we chose Harbor Property Management. HPM has been managing our building now for 2-years. It is without question, one of the best decisions we have ever made. From Leasing to Accounting and Maintenance, the Harbor team has been very responsive and professional. We greatly appreciate Harbor's experience, thoughtful advice and responsiveness. We highly recommend HPM for your property management needs.

Contracted Jamico to rent my house and it's been a breath of fresh air. They are professional but…read morealso very personable and easy to work with. Would highly recommend them for anyone who wants a hands of renting experience that is fast and practical.

To start, myself and my partner were first time renters looking to get our starter place in the LB…read morearea. Julie was our first introduction to Jamico, and gave us the tour of the apartment we ended up going with! She was awesome, always reliable, patient, and responsive (we were especially worried because we had never rented before and were a little nervous about all the paperwork lol). We've heard lots of horror stories about management companies, but I'd say Jamico is far from a horror story waiting to happen LOL - quite the opposite! We lived in a pretty old building (over 100+ years old, so beautiful and unique), so there were bound to be times where we needed to schedule maintenance. Anytime we submit a request, it was responded to in a timely manner (never more than 24 hrs without a response tbh), and the maintenance crew was super awesome, quick, and friendly!! Our move-out inspection with Todd was easy to schedule (they were SUPER flexible with time which we greatly appreciated because we didn't have much time to meet...), and it went by super quick. One thing we also really appreciated was that he asked us how our year was at the property, and was genuinely curious about our feedback and opinion. Overall, great management company from the tour to move-in to move-out. Never once did we feel cheated or disappointed with service or process. Thank you guys!!!!

We've never had a property manager like Sandra. We've been tenants for about a year and the level…read moreof care from her has been unreal. Maintenance requests are always taken care of immediately (often same day) and Alonso, the main maintenance guy is so kind and respectful when he's in our home. Highly recommend J&P to future tenants and owners.

Do not rent or buy from this place. All we did was ask for necessary plumbing and electric repairs…read moreand they kicked us out. Days before kicking us out, they called us model tenants and offered us a two year lease. We asked for necessary repairs, the lease was revoked and we were given 60 days to vacate. These people aren't serious and can't be trusted.

My mother has lived at a property managed by this company for approximately 10 years. During that…read moreentire time, we have only met the property owners once, when they first purchased the building. My mother previously reported being sexually assaulted by the uncle of another tenant. That tenant was receiving Section 8 assistance, and the uncle appeared to be living in the unit even though he was not an authorized occupant. Property management was informed of this serious incident but failed to take meaningful action. Despite knowing about my mother's previous assault and the trauma she experienced, Mario later entered her home without her permission. This made her feel violated, unsafe, and disrespected in her own home. The property has also had serious and dangerous maintenance problems. The bathroom ceiling collapsed after ongoing mold-related issues were not properly addressed. Even worse, part of the bedroom ceiling collapsed and fell directly on top of my mother. These incidents could have been prevented if management had responded appropriately when my mother first submitted her maintenance requests. Instead, she had to make repeated requests while these unsafe conditions continued to get worse. The building has also experienced ongoing problems with rats and roaches. Even the workers management sent to the property reportedly stated that the entire building needed to be tented and properly fumigated. However, management declined to approve and pay for the recommended full-building treatment. As a result, the tenants have continued to live with pest problems that should have been handled properly a long time ago. Unfortunately, this is part of an ongoing pattern of unprofessional and neglectful treatment. Residents often have to submit multiple requests before maintenance issues or other concerns are addressed. The property sometimes goes months without being properly cleaned, and repeated complaints from several tenants about the same resident have continued to be ignored. Because Mario no longer wanted to communicate directly with my mother, he began having Tomas deal with her instead. However, Tomas frequently speaks to her in a disrespectful and unprofessional manner. My mother has submitted multiple complaints about a tenant over the past four months. Management failed to intervene when the situation could have been handled earlier, and it has now escalated to the point where my mother fears for her life and safety. Management has also claimed that it does not have certain information or was never contacted, even though my mother has numerous emails proving that she repeatedly reported these issues. We have also been unable to contact the property owner directly.

The people who work at this management are so kind and will work with you on almost anything. They…read morealso helped me move a bed that was in the unit that I did not want. My favorite person is Tomas since he showed me the unit and all. I am sad they are no longer managing my building. They are definitely worth the value to hire because they have a portal to pay rent and are established. Meanwhile the new company makes me zelle which is odd and I cannot pay by card anymore.