You can tell they got a new team/management. Night and day difference. Super impressed. Good employees are hard to come by these days. Yall got some keepers. read more

Gotta say, this is one of the worst jambas I've been too. I always get a thick strawberry surf rider with pineapple. Always smoothe. They didn't blend it really at all. I'm gonna have to use a spoon to eat this because that's "totally" what I wanted. Full on ice cubes in it... huh This location was the slowest of slow. They only have two girls working and the girl who made my smoothie called my name and then handed me my smoothie with such attitude. She had a bunch of what looked like garbage in her hand and then pulled a straw out of her hand and handed me it SLOWLY. I got work girl. Hurry it up. Went in there expecting the best, left disappointed. read more

First set of drinks were still chunky not mixed all the way through. Second set of drinks didnt taste good. Save your money and get a real smoothie somewhere else. read more

Tiny tiny portion of yogurt in my yogurt bowl and wayyyyyy overpriced for what you get. Jamba, please don't participate in #shrinkflation. read more

Jamba - Maybe 2 tablespoons of yogurt. Wow thank you so much - Juice Bars & Smoothies Near Me - Salt Lake City, Utah

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Force you to download app in order to use a fundraiser BOGO card, which then doesn't work. Team member was extremely unhelpful and rude.

I could see the guy working there was alone and stressed so I tried to order quickly and he rudely yelled "hold on" when I started giving him my phone number for rewards. I was going to give him a big tip until he was so f-ing rude to me. So he got zero tip. Maybe train your employees on how to speak to people in a nice way? read more

Wasn't sure what to get upon arrival . Jaide young lady working behind the counter at the time was very kind and helped me figure out what was needed . Store east to locate and find parking around . Staff very friendly . read more

Kezia was AMAZING! her customer service was the best i've experienced! thanks so much girl for making my day!

I went in yesterday and had the best experience! Kezia the manager was so uplifting and helpful with a big friendly smile on the whole time! She is so cute and sweet! I will definitely be back because of her! read more

Came here for a small apples & greens. Once received my order noticed it's a lot lower than usual. Feel like that shook my drink to make it look like it was full but wasn't. Ask the night manager if he can fill it up more and that if this is seriously a small. He just looked at me blank like as if I wasn't speaking English. All he could say "a small". Couple before me had a small filled all the way to the top. Very disappointing (this would fit into a kids cup smoothie, positive since I worked at jamba for a year at 16). read more

Jamba - a hand holding a plastic cup of green smoothie - Juice Bars & Smoothies Near Me - Salt Lake City, Utah

Legit, I've gone here twice and it's still the same super sad customer service. We ordered online and stayed in our car and we waited 20+minutes every single time and there is not that many people inside the restaurant to begin with. Sad part is that those who go in after ya and order take priority. When you call them, they have the same sad excuses. Seriously, their management needs to be revised. I try my best to give businesses benefit of the doubt because I work in retail as well but the girls that work here are literally the slowest individuals ever! Never coming back here read more

Almost 8 AM ...sign says they open at 7AM...lights are on, music is playing, but doors are locked....oh well, went next door to Einstein Bagels instead...they apparently can open on time. read more

Im not usually a fan of these kinds of drinks but this place is great. It gets super busy but our order came out great. The childrens berry drink was a little too tart. My 5 year old didnt drink it. I do believe that it was too tart to drink. The peanut butter smoothie was delicious. Service was good. Parking is easy. read more

Went in here for the great greens and was told they don't sell it and they never heard of it. I asked politely if they could double check and am they firmly said no without even looking. Just lost a good paying customer. read more

First time customer.... no matter my changes or questions or even adding vitamins after already made .... employees were super nice and super accommodating!! Smiled and had fun ! They were not bothered by changes at all .... I am coming back because the employees were so kind and fun !! read more

Wow. I thought I would simply leave a review and that would be it. I was contacted by the manager so quickly with an apology for a so-so experience. When a business cares that much to follow up, it makes me want to give them a second chance! Well done Jamba! read more

I have went to this location multiple times and literally every single time I go to this location, the smoothies taste terrible. I have given them the. benefit of the doubt but they consistently don't taste right. Back in the. spring, I got the Aloha Pineapple and then I have ordered the watermelon breeze a few times since it's summertime. I don't think I have ever finished a drink that was made here but all the other locations are great about making the drink the way it is supposed to taste! read more

I'm disappointed with the curbside pickup option at this location. I ordered from my app and when I arrived I called the store from the curbside pickup spot. The phone rang for 2 minutes straight with no answer. Frustrated I went in the store to grab my drink. There was one employee helping customers in the store and 2 others just standing around. read more

Wanted to do a delivery order, but wanted something from the secret menu (which isn't available on DoorDash) called & spoke with a SUPER nice representative who said she would change my order for the secret menu items! I didn't catch her name but I am more then impressed!! Thank you thank you! read more

One of the worst customer experiences ever. I stopped in hoping to get a quick smoothie before a meeting. After 15 minutes they had not even started to make my smoothie (with only one person in front of me). I had to ask for my money back as I would have been late to my meeting, and did not even get an apology. Employees seemed disengaged and the store was also very dirty. I would not go back to this location read more

I do not like change. I repeat- I do not like change. This isn't my frequent location but I don't have any complaints about the service as the staff at this location is much friendlier. I've had issues with their sister location in West Valley where my order was misplaced, incorrect or just flat out was lost but this place seems to be well managed for the most part. Compared to West Valley, traffic is busier here so I encourage everyone to download the app and pre-order your smoothie. Why does this sound like I'm promoting their store? I am not. What I do find interesting about this location is the "bang for your buck" result. When I order extra ingredients at the West Valley location they do not give me my full order and whatever is left in the blender is tossed. With this location, they give you an extra cup with everything left in the blender which I admire. If I order extra fruit or veggies to the point where my large order is overflowing, they fill another cup for me and I'm well on my way. I don't mean to sound high maintenance but if I'm paying 4 more dollars to add ingredients to my drink and it takes you 2 blenders to incorporate additional ingredients, why not give me what I paid for? What do you do with the rest of my smoothie?? I might as well have submitted two orders if I'm essentially paying for a added small order. All in all, this location gives you what you paid for and you won't feel shorted. Too bad this location is out of my way or I'd make them my primary choice. read more

I'm giving this Jamba Juice a one star because the customer service was absolutely terrible. The person who is helping me according to the receipt his name is Thomas. I was trying to order smoothies and we wanted hours extra thick so to start off I didn't even get our some of the extra thick. Also I scanned my phone for the rewards and because I'm from Hawaii my name is long and he was like this can't be your name this is a long a** name. Like what!?! Lol!! Terrible!!!! Worst money spent here.. read more

Met my daughter this morning for juice date on her way to work. I arrived at 640 knowing they didnt open until 7 and that was fine. My daughter arrived at 650. We waited until almost 10 after 7, and the open sign had still not been turned on. We were standing outside watching the woman inside fill the containers. She kept looking at us but not once did she acknowledge that we were standing there waiting for her to actually turn on the open sign. At this point waiting for a smoothie to be made would have made my daughter late for work. Not cool people, not cool. read more

Jamba - Almost 10 after 7 and still not open, but she knows we are out here waiting because she keeps looking at us but never does anything. - Juice Bars & Smoothies Near Me - Salt Lake City, Utah

If I wanted to chew my fruit I could have went to the grocery store for less than $7 and bought a few pieces of fruit. It's like the blender was broken not a good way to spend almost $30 on the 4 smoothies(chewthies) that I ordered. Not to happy with Jamba time to find a different smoothie shop. read more

Best Jamba in my opinion the employees are super sweet and understanding, yes when they are busy your drink may not be the fastest but AMAZING service. Some of the customers on the other hand can be very rude and ignorant about the way they treat the employees. If you do come here it's amazing the employees all get along and do the job right, if you're there and you see the please be patient with them because I have seen new faces there and they are trying there hardest. Most definitely recommend this place my Daughter loves this job and I love everything about this Jamba. Especially there bowls read more

Smoothies always turn out right, service is friendly. Love the PB Chocolate Love and Protein Berry workout. Good location since I grocery shop at Harmon's next door all the time! read more

Jamba - Juice Bars & Smoothies Near Me - Salt Lake City, Utah

I love Jamba but this one sucks. The workers were complaining the whole time and my smoothie bowl was leaking through the lid and was almost the consistency of water. read more

Done coming here. The service has been questionable at best in the past and now the last two times my smoothies are obviously being watered down. Goodbye to regular revenue from me, goodbye 33rd and 13th east JambaJuice. read more

This is the worst Jamba on earth. It's close to my work so I've gone a few times on my lunch break. The first time, I was the only one there and there was one girl up front. She ignored me for 2 minutes and then finally took my order after I asked if I could order. Then she made a guy from the back come out to make it. I waited 15 minutes and I was the only one there! They both disappeared into the back room during those 15 minutes where I could hear them laughing and goofing off. Worst customer service! The second trip was a bit better, but it still took close to 20 minutes to make my drink even though there were hardly any people there. But today took the cake. I waited in line for 25 minutes because the girl at the register had no idea what she was doing. I finally ordered and it took the girl at least 2-3 minutes to type it in. I handed her my credit card and she asked for ID. I didn't have my drivers license so I showed her my student ID from the U instead. She wouldn't accept it even though it has my picture and name! So I tried showing her my GOVERNMENT ISSUED work ID and she wouldn't accept that either! She was a total bitch about it. I wasted my entire lunch break because of this place. I won't be coming back. read more

Hands down the slowest Jamba Juice I've ever been to in my entire life. The two workers were not only slow and taking their sweet time but it also appeared they didn't know what they were doing. I waited 17 minutes for a juice. Unreal. read more

The quality has been inconsistent here for a while. Rarely to I receive my order as it's intended. Today I ordered a Peanut Butter Chocolate M'ood, which is a smoothie. I got a Chocolate Peanut Butter Flavored ice drink with chunks of banana. It was gross. read more

Jamba - Juice Bars & Smoothies Near Me - Salt Lake City, Utah

Worst JJ I've been to . They literally NEVER have any breakfast sandwiches or flatbread. And the manager on duty doesn't seem to like their job. Zero customer service from management. I feel bad for the young kids they have working here . They might not know what's going on but at least they know how to smile . read more

This is hands down THE WORST jamba juice location ever. Not only were the employees absolutely rude when I visited this location, they refused to give me an extra cup with my order so my 2 year old could have some. Save yourself some headache and drive to the jamba on wilmington. The staff is very friendly and the smoothies taste great! read more

Ordered an energy bowl and the employee seemed very obviously annoyed that I ordered this saying they're hard to make and take awhile. And then I attempted to use my Pocket Points rewards (which I prepaid for for the discount) for $2 off and after ringing me up and having told him I was going to use that, he said he didn't know how to enter it in and couldn't use it. But then didn't offer me any sort of compensation. Very unimpressed with this store and more specifically this employee. read more

I've been a fan of Jamba Juice for many years and they just keep getting better. I really love their new All Fruit Smoothies because they are all fruit, have no added sugar, and are healthier than some of the other smoothies on their menu. This Jamba Juice location is conveniently located next to an Einstein Bros Bagels, I love getting a smoothie from Jamba and then a bagel sandwich. That's what I call a delicious combination! read more

Of all the jamba juices I've been too this was by far the cleanest and fastest service I've seen. I've almost never left any reviews but this place blew me away with great service, good environment and positive attitudes. read more

Every time I come in here, it take at least 15 minutes to get my smoothie. I don't comprehend what takes so long, and it's only this location that I have experienced this.. but it's consistent to this location. If I can I avoid it at all costs, but it's the closest one to my house. I'm watching the guy make my jamba right now and he looks like one of the Sloths from the movie Zootopia. There's not a fast bone in his body lolz. The manager should change something read more

Healthy smoothies. Some of the smoothies have a ton of calories especially the ones with peanut butter. Jamba Juice is a good way to satisfy your appetite when you don't want a heavy meal or are in a hurry. When I was there they were serving oatmeal which is a pretty nice addition although they don't serve it all day. The staff was friendly and professional and the food was served quickly. read more

I've been to a lot of Jamba Juice locations nationwide. I got to this one on a Tuesday night around 8pm. No one else was there except me. So I went in, I saw a huge sign about a juicing drink. I got excited. It is basically what I wanted it. I asked the dude working there about the drink, and his answer was "I honestly don't know what drink this is". WTF!!!??? How is that even possible? So he recommended a drink that is similar to what I was looking for. I said ok I'll take your recommendation. He went back and was gone for like 15 minutes. Then called my name. The drink looked nothing like what was on the picture. So not sure if he just wasn't sure what on earth he's doing or if I was just the customer he wanted to get his frustration out on? Anyways, it was slow service, not very welcoming, and nothing exciting. read more

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If I could give a zero star, I would. This is by far THE WORST Jamba Juice location. The workers are so slow. I went there twice, both times I made online orders. It took them about 45 minutes to complete my small order of 2 medium drinks and 2 wraps. I don't understand how hard it is to put the wraps in the oven, however, I guess it was so hard that they gave me FROZEN wraps. It's like they decided that it's ok to give frozen wraps. The other time I went there, I waited outside for 30 min (I timed it), I went in and saw there were 3 workers but they were SO slow. They weren't walking they were strolling, taking their sweet time to walk over to get ice, I felt like I wanted to run in and help them speed it up and walk faster. I don't want them to run but dude can you pick up the pace a bit. If you're in a rush and think you just want to pick up something quick to drink or eat, I do NOT recommend going to this location. They make you wait as if they're harvesting the fruits they use in their smoothies. read more