I really love Jamba Juice and want to give it five stars, but the terrible service holds it back. Long Waits: Expect to wait at least 30 minutes for a single item. Disengaged Staff: The team doesn't acknowledge you when you walk in and completely lacks enthusiasm. However, the restrooms are clean and the product is good. I wish management will step up, the place gets busy but some of the customers walks out because of the long wait. read more

The service is horrible. They did not greet me when I walked in. I asked for a cup of water. He simply told me he does not do that but I can buy a bottle. I looked down at the fridge and there was no bottles of water available he then proceeds to walk to roll his eyes and walk to the back to grab me a water. I specifically told him I want a plastic cup of water with a lot of ice. I would even buy it. He refused and insist I buy a bottle of water so I asked for a cup of ice and he gave me the smallest cup of ice without a lid. I had to ask for a lid. It's the little things and customer service that takes your business a long way and these kids need more training. read more

Jamba - This is the guy that refused the water - Juice Bars & Smoothies Near Me - Pearland, Texas

The 2 workers are yelling at each other as I walk in. The one taking my order is unhelpful when asking about an order item. Very unfriendly and unhelpful environment. Will not be coming back. read more

I was in a rush to grab some quick breakfast and searched açaí bowls in my area. I was surprised that Jamba Juice started making them and came in because it was the closest location to where I was going. The young lady at the counter took my order quickly. I asked her how were the bowls and she said she has not had one herself, but that they were a popular item that people ordered a lot. I got a medium size Açaí Primo bowl. It comes topped with bananas, strawberries, granola, blueberries, and honey. They use real fruit toppings. The açaí base was pretty decent. And I liked that the toppings were fresh. I could have used a little more granola but I enjoyed it. read more

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stood at counter for over 3 minute, nobody came to register. seems to be open but nobody inside

Visiting Jamba has become an increasingly regular occurrence for me due to convenience. [[HIGHLIGHT]]Whenever I'm in a rush or coming out of Dynamic Fitness next door, a large Pb+banana protein smoothie covers my protein needs while still providing enough calories to replace a meal.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]However, it tastes somewhat bland and I find myself needing to add on the frozen oatmilk desert ($0.50) and nonfat greek yogurt ($0.75) to give the drink a kick.[[ENDHIGHLIGHT]] Despite what the Jamba app says, this location is not closed. It has been newly rebranded in partnership with Auntie Anne's Pretzels but their WiFi has not been working properly and cannot connect to the app. A bit of a shame because there are usually only 2 workers present whenever I visit in the morning/afternoon, and the wait time can be about 5-10 minutes if 3 customers show up before you. I suppose it's a silver lining since ordering online charges an additional fee of about $0.50. The workers here are very polite and likely still adjusting to their new duties for the Auntie Anne's partnership. Please give them some grace if your drink doesn't come out immediately. read more

The service here is awful. I just went inside the store and there was no acknowledgment of my presence. Not even so much as a glance up. One worker was cleaning the floor and the other making pretzels. There were four customers in the lobby and none of us were even addressed. I have been at this location multiple times and the service is never great. read more

I frequent this location A LOT. While the workers are nice, they well understaffed, unorganized and mobile ordering never works at this store!!! It's time consuming and it should not take 30 min for me get a smoothie or a bowl. Don't even think about ordering pretzels just go over to HEB where they are always feesh and have plenty. The management is horrible at this location and Jamba is not cheap!!! read more

2nd time in a row with bad service. 1st time (2 months ago) , was busy but we were 1st in to order. They took our order & forgot to make the smoothies. 30 min later, everyone behind us received theirs but us. Then they gave us the wrong order. Today: Online payment error prevented online ordering from this Pearland location. Cashier yelling from far away what I wanted to order. Then the phone rang on her way to the cash register. She was on the phone for an extended time w/ her manager talking about problems with the store. So I left. Unsatisfactory service. Place has gone downhill.... read more

[[HIGHLIGHT]]I came by this morning to get a smoothie but they were closed despite it suggesting they are open.[[ENDHIGHLIGHT]] When I looked to the gentleman inside he nodded to say they aren't open. I drove all the way because it said it was open so they have need to adjust their online hours. read more

Jamba - Hours reflected on maps - Juice Bars & Smoothies Near Me - Pearland, Texas

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I went here on Friday, really excited to try a "JUICE" drink. However; [[HIGHLIGHT]]there are no juice drinks at all only smoothies and pretzels.[[ENDHIGHLIGHT]] I gave 2 because I somewhat enjoyed the pretzel bites. [[HIGHLIGHT]]Against my better judgement I tried a smoothie, which didn't agree with me so I threw majority of the drink away.[[ENDHIGHLIGHT]] The space is extremely small and I had to tell the young lady that my dipping sauce was missing from my bag. The older apologize for us having to wait for our drinks, which apparently sitting near the cashier who didn't bother to give them to us. Granted another came in begin to pitch a fit regarding her order. [[HIGHLIGHT]]I may return to try the lemonade. Not sure yet.[[ENDHIGHLIGHT]] read more

I got there 2pm today and got a smoothie and pretzels bundle and to start off [[HIGHLIGHT]]they made my pb banana smoothie bland and watery[[ENDHIGHLIGHT]] and my cinnamon pretzels were salty as if I got a pound of salt on my food safe to say I don't want service from those two girls who seem to hate their job and sighed as if i bother them when I was happy to be there , Im truly disappointed my day was ruined read more

not sure why the reviews are so mixed, but i went today & loved my service & my bowl! A beautiful girl named riya, ( i hope i'm not butchering the spelling) was not only informative about her menu, but also about the protein, carbs & any other nutritional information i asked her ( i came from dynamic gym lol ) she was patient, polite , smiling ! & overall a very good person to have for the front cashier position. i will most definitely be going back just because she made my experience so pleasant. it was also my first time ever having Jamba & for the size, protein & price it was a deal!! i got the chunky strawberry bowl & it was delicious. thank you riya, you rock! smoothie king who?!? read more

Jamba - Juice Bars & Smoothies Near Me - Pearland, Texas

Ok, so nothing wrong with my drink. But mannn are they disorganized. I waited almost an hour. They kept skipping over folks for newer orders & then would have to ask those sitting around what order they were waiting on. Some people had partially filled orders. It was such a mess. They appeared to have no system & probably should've had a third employee midday on a Saturday in July. I wouldn't recommend coming here, especially if things are busy. read more

Great guest service,always smiling faces and greeted when walking in .. Thanks Jamba Crew read more

New to the area, but I've already been here twice. The first I came, I was a bit disappointed in my Orange Dream Machine. It was watered down and very liquid-y. My boyfriend's Caribbean Passion was so good I almost switched smoothies with him. I'm back again, this time for a Caribbean Passion. It tasted even better than I remember and was thicker than the last smoothie I ordered. Perfect! It was kind of busy, so there was a bit of a wait, but both ladies were swift and professional getting everyone their orders in a timely manner. I'm glad there's a Jamba nearby, I'll be visiting often! read more

Not a bad experience. Worker was nice. [[HIGHLIGHT]]But over $7 for their small smoothie is crazy.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It's not THAT GOOD.[[ENDHIGHLIGHT]] Definitely won't be back. read more

[[HIGHLIGHT]]so expensive for a smoothie that tasted like nothing.[[ENDHIGHLIGHT]] waited forever too... the workers were just standing around eating waiting to serve or even help anybody out. [[HIGHLIGHT]]The price is ridiculous for what you get.[[ENDHIGHLIGHT]] Don't even go here go to a different smoothie place. read more

Definitely love the staff here. Only one person always working but sometimes the wait not long .Today a few of us was waiting on smoothies and the lady who i never seen before was sure moving slow, the cashier was on the pretzel side also getting orders out, and had to stop just to go help the other lady who clearly seemed like she didn't want to be there and she got about 6 orders out before the other lady could get just that one, which called for other customer to get upset and start yelling .I understood her frustration, but she received an apology and still was very disrespectful to the staff even leaving out to come back in to tell the lady she needed to stop calling everyone baby. clearly, she was not saying it to be disrespectful. and we do have the freedom of speech, right? read more

Just moved to Pearland so decided to stop for a smoothie. This location is clean and staff is friendly. I love that jamba offers plant-based options on their menu. Highly recommend! read more

Jamba - a display of a variety of desserts - Juice Bars & Smoothies Near Me - Pearland, Texas

Horrible service rude. Attitude was given when asked to make the vanilla blue sky ordered again because it was made incorrectly.

I ran into this location on a run and Jo helped me. He was SUPER HELPFUL and even did a favor for me. This was probably one of the BEST Experiences I've had at this location! I got the White Gummi (Taste like a gummy bear!) read more

Jamba - Juice Bars & Smoothies Near Me - Pearland, Texas

[[HIGHLIGHT]]This place is great and always gets our drinks correct whether we mobile order or store order.[[ENDHIGHLIGHT]] Really don't understand the low-ish ratings. Definitely a great spot! read more

Great fast service, and the bowl was delicious!! Ps. Today was my first time getting Jamba Juice.. love it read more

Jamba - Juice Bars & Smoothies Near Me - Pearland, Texas

Down a star for poor customer service this morning. The girl at the counter taking orders was great, but the guy making smoothies was not. My cup of oatmeal was sitting on the counter for 5 minutes and the guy never bothered to call my name. He just kept making other orders. She apologized for the incident but I'm still pissed off. Edit: One thing I noticed is that the oatmeal is one price and then you can choose two toppings for 50 cents. They had toppings like blueberries, strawberries, pineapple, brown sugar, honey, almonds and a few others that I can't remember. They used to not have as many options for the oatmeal so I like the changes that they have made. Unfortunately I'm still going to keep this update at 3 stars for the lack of customer service. Now I see what some of the other reviews were talking about. Hopefully it won't happen again. read more

Smoothies are okay but you can really make this at home. The service was good though. I got the mango strawberry smoothie but didn't taste either in my smoothie, lol. So save yourself a little cash unless you're feeling lazy. read more

Yesterday I came to this location and there was only one worker there by the name of Kerry he was taking out the trash when I came I patiently waited for him to come back into the store, once he came back he washed his hands very throughly and took my order while he rang my order up he put my pretzel in the oven which came out perfect by the way no burning or charring on it, was very excellent. He took another customers order while I was waiting for mine, after washing his hands again very throughly he made the other customers order and passed them their smoothie order his service was extremely impeccable and excellent I haven't seen a hard worker there for awhile I've been to the other location in cinco ranch and have only seen him to be the best worker especially since he works by himself every time I come in I only came to the pearland location because I heard he works there and only wanted his excellent service after running errands/ going to the gym. The last time I went to cinco ranch location there was a worker there he looked to be of an asian decent (not racial profiling just forgot his name) he was smoking on a vape in front of customers and blowing smoke in there faces which I thought was extremely unsanitary and very disrespectful at that not to mention he was extremely rude to customers and burnt customers food seems like he just didn't want to be there from my experience and with vape smoke filling the stores air I would not feel safe with getting any food there while he is there I prefer if Kerry was there compared to any other workers you have but I would like to visit cinco ranch, pearland or any location the worker Kerry is at because he has the the best customer service experience I have ever seen and I feel safe knowing my food won't be contaminated or burnt in spite of a rush or not wanting to be at work I hope you guys consider giving this worker Kerry a raise because he goes above and beyond to give his customers a great service and clean environment. read more

This use to be my favorite place to come to get a wellness shot and a Jamba Juice to go but today is the last time I'll go to that location the 3 people that were there today working not professional at all the young lady with the braid at register was sitting on the counter they didn't speak when we walked in I took a look at the menu and told the girl what I wanted she's he can help I'm like oh your not working your just at the register for nothing and the guy barely spoke up I told him what I wanted and he didn't really comprehend what I was saying so I left this place is very close to my house but I'll travel to another location where I know the service is going to be great cause they definitely need more training and greeting people when they come in to a business read more

The place is good I don't understand the bad reviews the employees are fine I mean it's a summer job they aren't going to be a waiter overall good nothing bad nothing great read more

I'd give 0 stars if possible. I went in for a purely orange drink and I waited 30 minutes, after the wait they told me they don't know how to operate the orange juice machine. Out of the 3 employees none of them could operate an orange juice machine. read more

I absolutely love JAMBA ! I always come due to the quality of the drinks. However this last visit will be my last to this store location. I started adding a breakfast sandwich to my order. Every time I order it , it takes forever due to the employee burning it the first try. Today Deshawn was my server. He did not greet me, he was very rude and also touched my sandwich with no gloves on. He burnt the first sandwich, the second sandwich he attempted to put it in the oven however it was undercooked. Deshawn gave me a half frozen sandwich and didn't apologize for the extended wait time. I'm very disappointed in the workers at this location. Please take time to properly train and select decent employees. This experience was completely unacceptable. read more

I had the best Acai bowl ever! The staff is friendly and very good at what they do. I'd highly recommend stopping in to grab a bowl or a drink. read more

Jamba - Juice Bars & Smoothies Near Me - Pearland, Texas

went in today and girl w Orange hair didn't even bother to look up at us couldnt even order bc nobody helped. do better !

I came in at 8:57 pm, they close at 9 pm. They were courteous and helpful even though I pulled a douche move. Smoothie was awesome with no other "extra" ingredients as I watched them prepare it. (I did still pull a douche move) That is all. read more

Jamba Juice, your duke is here to leave a review. One of my go-to smoothie spots, along with Smoothie King, Jamba is located in the same shopping center as Dynamic Fitness and Which Wich. What makes Jamba different than its competitors is its focus on healthy options and fresh fruit. They also have several snacks and juice as well as the smoothies. I don't have a favorite smoothie, I've tried a lot of them, but they also have a secret menu. If it's not one of the popular items, if you show them the recipe, they will make it for you. A lot of the secret smoothies aren't healthy but they're inspired by candy, cereal, desserts, etc. like fruity peoples, strawberry shortcake, starburst, etc. Join their rewards program to rack up points and receive discounts on smoothies. read more

Make sure your have plenty of time on hand - this store is by far the worst managed store. On multiple occasions, it has taken 20-30 mins to execute simple orders. The employees are not capable of managing time or perform their work. They are clueless and don't want to be there. read more

Came in to get a healthy shake and noticed they serve coffee shakes! Yum! I got livid la vida mocha, it was pretty good. There was a lot of people and the cashier was very friendly! The place was pretty clean and they were quick to give me my order. Definitely will be back! read more

Jamba juice is always a solid choice when you want a good smoothie. They have healthy options and not so healthy ones as well. My go to is always the acai because it packs flavors without the calories. A small size will net you about 300 calories. You know in case you want to save those calories for later. What I like about the smoothies here is they taste more fruity than other places I've tried. Anyone can find a combination they will like here. Service is also fast and friendly! read more

Jamba - Juice Bars & Smoothies Near Me - Pearland, Texas

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Edit on my original 1-star review. Nash helped check us out recently and our interaction with him and the other employees left me with a much better impression so I guess I can forgive whoever gave me dairy in my smoothie awhile back. Lol. I asked for a non-dairy smoothie & received one made with milk. Literally an hour of my life has been wasted on the toilet because of this careless mistake. (Most) people don't just ask for almond milk because they like the taste of it, they ask for it because they can't digest milk well! Seriously so annoyed. read more

I arrived at this particular Jamba Juice location and was immediately greeted by what seemed to be a disgruntled employee who's name tag reflected the name of "Jo." After obtaining our orders, one of which being a Bacon, Spinach, and Feta Sandwich, "Jo" began preparing our order. Soon after, I received a badly burnt Bacon, Spinach, and Feta Sandwich. I presented the badly burned sandwich to "Jo" who claimed that all products that are oven heated all become burnt due to the "thousand degree oven" and that it was the way all orders are provided to customers. I knew this to be false due to my several previous visits to other Jamba Juice locations. After requesting a refund, "Jo" allegedly completed the refund and made no further statements. It is unfortunate that this poor customer service was received at a business that typically employs professional and courteous employees. This was my first visit to this particular location and will definitely be my last. I only hope that the Manager or Owner of this particular location takes the time to review the video footage from this particular day and time to witness the conduct of their employee firsthand. read more