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JAM Transportation

5.0 (1 review)

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12 years ago

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LA Messenger

LA Messenger

(13 reviews)

Sherman Oaks

I rarely need to use a messenger service but over the past two months that has changed. I chose LA…read moreMessenger because of the reviews that I read and let me tell you...they did not disappoint!! Ron and Rowena are that absolute best. Their professionalism and customer service is outstanding. It's not often that you call a company up, last minute and they tell you that they are there to help you...what can we do for you. In fact, the latest service reservation turned out to be quite the challenge but they took all of the stress and worry off of my shoulders simple by being so reassuring and supportive. Plus, their drivers were the best. I actually forgot to include some paperwork the very first time that I used LA Messenger. Thankfully I remembered a few minutes after the driver left but he had to come back with the box and was the most accommodating person. He definitely exemplified the value that LA Messenger places on their clients by graciously assisting me and not making me feel like an idiot even though it was my mistake. Let me follow that up with I have not been disappointed with the professional service that every driver has given. That's why I highly recommend LA Messenger and they will definitely be my go-to for business and personal purposes from now on!

Been a client for over 10 years and have never had a negative experience. Service is impeccable…read more Dispatchers and drivers are efficient and friendly. I can call a week ahead or last minute and my request is delivered/picked up perfectly!! LA Messengers are the best!!!

The UPS Store

The UPS Store

(102 reviews)

I would like to say they staff there is top notched. They are always going far and beyond fir me…read moreand my business. Anna and Tyler took care of me and helped me with all my questions and package updates. Thxs

Horrible service, had my phone delivered to a P.O. box here and when I went to pick it up on…read moreSaturday they said they didn't have it. A younger girl tried helping me out, but she was new so no blame on her not knowing store specifics. I showed them the tracking updates that the package was delivered 5 hours earlier and was received by Kathleen, who was there and said she didn't receive it. She then started to play it off and told me to come back on Monday to check again and saying maybe the driver accidentally told me it was delivered, but left it on his truck. She said I would get an email saying my package got delivered, even though the email I was already showing her said that it was delivered. And due to the value of the item it has the new updated detailed tracking. I went into the store twice and not once did Kathleen offer to check my tracking number or offer any assistance, just attitude and blaming others. It is now Monday and my dad went in and got help from a younger guy who took 5 seconds to check the tracking number and saw that because of the value of the item it would be in a more secure storage area and not a P.O. box, come to find out IT HAS BEEN THERE SINCE SATURDAY. Horrible service, I'd rather drive to Stevenson Ranch.

FedEx Office Print & Ship Center - Receipt

FedEx Office Print & Ship Center

(132 reviews)

I want to recognize Tammy for the exceptional customer service she consistently provides at this…read moreFedEx Office location. I regularly ship high-value sports cards, which requires additional time, attention to detail, and a videotaped packing process for insurance purposes. Tammy is always extremely professional, knowledgeable, helpful, and accommodating. She is an incredible multitasker who handles a complicated shipping process efficiently while making sure everything is done correctly. She makes the entire experience easy and stress-free, and it's clear that she takes her job and customer service seriously. I've worked with plenty of people in different industries over the years, and Tammy genuinely stands out. She is an outstanding employee and a tremendous asset to FedEx. I hope her management recognizes the level of service she provides and the positive impression she leaves on her customers.

As an eBay seller for the past 19 years with over 2,000 individual sales, I know a thing or 2 about…read moreshipping. I'll give you the cliff notes. USPS is cheapest, then UPS, then FedEx being the most expensive. There is a reason for this: FedEx takes that absolute best care of your packages during shipment. I never offer FedEx as a shipping option for any of my sales, because most buyers are too cheap to factor shipping price as an expense. In this one-off occasion, I sold a rather large item & at a high price. The buyer needed specific (& rare item) by a very specific date. Luckily, he was smart enough to spare no expense to make sure to cover any fees for a timely + safe delivery. For such a specific occasion, I did offer to ship via the pricey FedEx, but he was smart enough to know that investing in shipping costs would guarantee that he would get his prized & highly valuable item in perfect condition before his expected date. Just a friendly heads-up: FedEx has an "East Coast Cut-Off" deadline. Meaning, if your item is registered to be shipped (past 4:30pm PST), it ships next day, so you mind as well have shipped it as late as 4:29pm PST the following day. Ken was a rockstar. Granted, it was obvious that he had his hands full doing many tasks that are evident of needing to be done by multiple people, he didn't hesitate to take care of me at 4:22pm & had my package checked-in by 4:28pm - 2 minutes before the cut-off. If you need to guarantee that your item arrives safely, I recommend shelving out the extra cash for FedEx. Especially for those larger packages.

JAM Transportation - couriers - Updated October 2026

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