Anthony and his son Sal did an amazing job for a very fair price absolutely recommend!read more

What a great team... They did an excellent job Cleaning my Futon mattress .. Very clean and showed…read moregreat care in nit interrupting my home.. Friendly and personable and does exactly what they say they are going to do... No extras or add one... Highly recommend...

In April 2014 we contracted Walker Carpet to install vinyl flooring in our home. Kitchen and two…read morebathrooms. Also contracted for carpeting in three bedrooms. Walkers installer, a guy named Rich, was unable to arrive on site within an hour of scheduled time ever. His "reasons" ranged from "I worked late last night"," I had to stay home and watch the kids", " I have to leave this job unfinished because it's my turn to watch the kids" to my favorite, when asked why he was leaving our job unfinished again after a mere 2 hours on site, " I have to work fast, I don't get paid by the hour". During this entire process, myself or my wife had to make time to wait for these people. We had all of the toilets in the house removed for 2 days while we waited for these people to show up on the promised installed date. The carpeting was installed with minimal issues, just a few crooked cuts and one hunk of missing carpet behind a bedroom door. (You get what you pay for...) The vinyl flooring was installed in our kitchen, which had no appliances on site when the install was finally done. All moldings, toilets and vanities were removed as we had just purchased house and were remodeling entire place. The flooring in the kitchen looked as though it was cut without the benefit of a straight edge. Jagged on edges and curled up under the baseboard heat. Several corners were over cut, leaving slices visible in corners. Floor also has waves in it. Installer said "it would settle". Bathroom 1 was floored with remnant from kitchen. More than enough to cover whole room. Room was empty. No vanity, no toilet, empty square room. Vinyl was cut so badly in bathroom 1 that floor boards can be seen around toilet and baseboard. Bathroom 2 was done with vinyl squares. Installer left several crooked joints and more jagged, odd shaped cuts. Numerous calls to Carol Walker, "owner" of Walker Carpet Outlet, who did our quote and sale, led to the installer, ignorant Rich, to return and attempt repairs. Installer stretched and slid flooring, which was not glued or secured to the floor in any way it turns out. He lifted up one of his over-cuts in a corner and actually used folded tape to stick it down. He told us that we would have to shim out our molding to cover his shoddy cuts. I refused because all moldings were off the wall when install was done so flooring could be easily cut to RIGHT SIZE. Bathroom one was looked at by Rich, who said, " Oh, I can't fix that. Sorry". Bathroom two , he looked at crooked joints and gaps and said, "That isn't bad". Missing carpet behind door was "fixed" by Rich taking piece of scrap and tacking it down. After this attempt at repairing our problems was "complete", we called Walker Carpet owner Carol, and told her we were not satisfied with his repairs and were insulted by Rich's attitude and solutions. Many phone messages were left, few were returned. I stopped at the store in June and finally spoke directly to Carol, who is difficult to contact when she knows there is an issue. She told my wife and myself several times about having issues with her installer's work and work ethic. After our talk, Carol called my wife and told us she was ordering a new piece of vinyl to replace our floor in the kitchen and bathroom one. We waited patiently,calling once or twice a month for an update. From July 9th until after Thanksgiving, when we started calling daily because the floor was an embarrassment during our family's Thanksgiving gathering. Carol finally called back in DECEMBER. She gave us stories about her health issues, her inability to get a hold of Rich, and other stories, never answering why she wouldn't return a call since July. Finally on Friday 11 DEC, 8 MONTHS AFTER INSTALL, she arrives to look at the floor. She and her measurement guy walked around, took some pictures and measurements and said, " OK, we're good". They told my wife they'd be in touch after the holidays with a resolution. We informed her that that was unacceptable given the amount of time we have already waited. Carol said, "I'll be in touch Wednesday the 23. Which brings us to today. My wife said Carol called her and told her she would not replace our floor because Rich told her it was acceptable. I called Carol from work and asked why she wasn't going to honor our verbal agreement from JULY to replace the flooring. She told me that she hadn't really ordered flooring as she had told in July. Said that she was letting the issue go because installer told her in June that floor was fine. She has been dodging us and blatantly lying to us for months. She has not offered us a solution for this sub-par job. Now, she is done with us in her mind. I am so frustrated after her "explanation" this afternoon that I called her a thief and am going to file with the local magistrate if this complaint is not resolved ASAP. This is blatant theft by this "Business owner".

Like other reviews, the communication and time frame were great. The final job was a absolutely…read moreterrible for the amount we paid! Pretty large concrete patio with cracks, uneven surface, just total mess...pictures speak for themselves.

Did a great job on replacing steps and landing on my deck. Came on time as promised and completed…read morethe job on time. Highly recommend and will deffinetly use for other projects. Ty

We recently had the pleasure of working with BTM Flooring for 3 rooms of Laminate flooring in our…read morehouse. Bryan and his staff were excellent to work with. The installers Steve and Maria we absolutely incredible! The meticulous attention to every detail was so impressive. They worked tirelessly and even cleaned the new floors before returning our furniture to it original space! They even cleaned their workspace If we could give 10 we would have Thank you Everyone at BTM your the Best

BTM installed my hardwood floor. Immediately following installation, each board cupped and boards…read morenear the walls inclined. I contacted the owner, Bryan, who said my humidity must be too high. He sent employees over two different times, and both times my humidity level was well below the standard. Bryan refuses replace the floor or correct the problem. We had two other contractors inspect the flooring, and both said it was installed too tightly. It is obvious because I can no longer get my kick space heater or dishwasher out because the floor directly in front of it is higher than these appliances. I do not recommend BTM Flooring.

If you want the best, call Tim. The best carpet installer, rates you will not find elsewhere…read more Tim's carpet was referred to me by a family friend with multiple buildings in Bergen County. My kid, destroyed the carpet in her room, and I needed it replaced. So grateful that I found Tim. After contacting several guys that specializes in carpet repair. Tim was the only one that did not try to rip me off. Ordered carpet from (Lowe's Rutherford, NJ, do not recommend, see review) Lowe's. Tim was kind enough to pick up the carpet. After arriving at Lowe's my carpet order was a disaster, even with prepaying in advance. Tim never complained, and waited for Lowe's to get there act together. Tim arrived promptly, bought the carpet to my place, and wasted no time installing the new bedroom carpet, and stretching the carpet in the hallway. Beyond thrilled with the amazing job, Tim did in my home.

Tim did excellent work repairing two areas of damage in my carpeting. He is very pleasant, prompt,…read moreand does amazing work. I highly recommend him.

We are a busy house with 3 dogs, and many muddy feet! Our dining table hosts all of our loved ones,…read moremaking it a well worn spot. I needed the perfect rug to last, hide stains, that could be cleaned easily, would look beautiful, and wouldn't break the bank! Sunshine created the most beautiful custom cut rug to fit all of our needs, with padding to protect our floors underneath! Now I can add to our collection by having other custom rugs made to compliment that one! Little kitchen ones for the dishwasher and sink, runners, etc!! the list goes on!

I needed a new rug and saw they had a remnant sale going on. I picked out my remnant from their…read moreselection and they handled the cutting and binding. Quick and easy and the rug looks and feels great!

I give NP Flooring 5 stars! I called 2 days ago and left a message, the manager called me back…read morethat day and said that a service person could come out the next day. Tom and Toddy arrived on time and stretched the carpet that needed repairing quickly and perfectly. I will contact them for carpet repairs and cleaning when I need it done next time. This company is the best.

I wholeheartedly recommend Tom and the crew of NP Flooring. I emailed Tom on a Sunday night;…read morelooking to have carpeting installed in my parent's home in Moscow. I live in North Carolina but was going to be up in Moscow, Pennsylvania in three weeks and wanted the job done then. Tom emailed me back instantly - I mean instantly. To my amazement he even wanted to talk to me about my unique needs so on Sunday night at 8:30 pm I'm talking to Tom about my parent's house. Nothing deterred Tom; he is an excellent communicator (I'm in the service industry and he is beyond the best I've seen); calling with updates and calling a couple days prior and calling the morning of the job, etc. The installation crew was fantastic, respectful and professional. Excellent experience all the way around. If you look at my reviews of other businesses you'll see I don't easily give rave reviews but NP Flooring represents a level of customer service that is vanishing across all industries. Call them - you will not be sorry.