I give NP Flooring 5 stars! I called 2 days ago and left a message, the manager called me back…read morethat day and said that a service person could come out the next day. Tom and Toddy arrived on time and stretched the carpet that needed repairing quickly and perfectly. I will contact them for carpet repairs and cleaning when I need it done next time. This company is the best.

I wholeheartedly recommend Tom and the crew of NP Flooring. I emailed Tom on a Sunday night;…read morelooking to have carpeting installed in my parent's home in Moscow. I live in North Carolina but was going to be up in Moscow, Pennsylvania in three weeks and wanted the job done then. Tom emailed me back instantly - I mean instantly. To my amazement he even wanted to talk to me about my unique needs so on Sunday night at 8:30 pm I'm talking to Tom about my parent's house. Nothing deterred Tom; he is an excellent communicator (I'm in the service industry and he is beyond the best I've seen); calling with updates and calling a couple days prior and calling the morning of the job, etc. The installation crew was fantastic, respectful and professional. Excellent experience all the way around. If you look at my reviews of other businesses you'll see I don't easily give rave reviews but NP Flooring represents a level of customer service that is vanishing across all industries. Call them - you will not be sorry.

Had Jake's Carpet do our vinyl plank and carpet this spring and could not be happier. The staff at…read morethe store were super friendly and helpful. Order came in earlier than expected. Installers were very professional and did a wonderful job.

From the owner: Retail floor & window covering store in business since 1978. We carry carpet, sheet vinyl. vinyl…read moretile and plank, ceramic tile, hardwood floors, laminate floors, area rugs, remnants, floor care products. We also carry all types of window treatments including vertical blinds, cellular shades, roman shades, mini blinds, wood blinds, draperies and valances.

Tim was very prompt for our scheduled appointment. He…read morequickly assessed the carpet buckling we had and identified another area we had not noticed. His repair rate was very reasonable. The finished work was very good.

Responds quickly, seems very Professional and respectful. Looking forward to meeting him and seeing…read morehis work.

First of All I could say is wow!! This installation team is "TOP"notch and is staffed with all…read morefamily owned caring staff. If you are ever looking for flooring, from the New ShopRite plaza in moosic, to just our two little kitchen and dining rooms. This is "THE" team you will be super happy you hired, like us! No job to big or small!! And their "pay attention to detail" is phenomenal to say the least. Along with their down to earth, kindheart crew..... We we're gifted to have this team update our house for a very reasonable price. It's just a no brainer to give them a call if you are looking for someone local. Crêpe's almighty they even lended me a hand digging out something they were not even hired for...#50sFossil to me That's.... #Kindheart101 in my book 10 stars I my Wife's Book and me as well!!

Got an estimate and it was pretty reasonable . this was like 5 years ago . they came over didthe…read moremeasurements and installed on the day of my choice. However, the guy pulled his heavy blue truck on my newer sidewalks. I don't know why he did this because there was plenty of room on the street. He was told to move it and with saying that his attitude changed ! He got angry and said he was afraid histruck was going to get hit or sideswipped. Not saying I would never use them again, but to have no respect for a customer. Concerns me !

The customer service was outstanding! It was such a pleasure walking into a store and speaking to…read moresomeone that actually knew everything about the products they sell and went out of they way to help me.. I highly recommend them!

From the owner: T&H Floor Store provides Carpet Flooring, Hardwood Flooring,…read moreVinyl Flooring, Tile Flooring and Laminate Flooring Services to the Dickson City, PA area.

We are very pleased with our kitchen floor that was purchased from Giant Flooring. We selected a…read moreherringbone pattern that had to be placed by a special installer so Marlo and Angelo were sent to do this installation. They did a meticulous job taking time to pay attention to detail .We worked with Kevin who was knowledgeable and patient in helping us decide our flooring selection .We highly recommend Giant Flooring. We are returning customers Thanks again for another job well done!

LOVE my new carpeting. Salesman, John, was great. And the installers were EXCELLENT. Very…read moreefficient - knew what they were doing. It was amazing to watch them. Very satisfied with service received and price was great too!!

Though Zero but Actually a Hero…read more My wife and I were told by our contractor to go to Arley for tile and ask to work with Megan and her only. Since we currently are building a house in the Pocono Area, We live 110 miles or so away. When we arrived at the Store we asked for her. She came over and asked if we had an appointment, we did not. She was short with us, telling us she could give us 5 to 10 minutes before her next appointment. We explained that we drove over a hundred miles, that didn't seem to matter. So we looked around and made an appointment for the following week. We got there 30 minutes early and she had people at her desk. She told us to go look around for ideas. 10 minutes before our scheduled time, she came and found us and spent the next 2 hours working with us. We then realized that her "attitude" the last time we were there was just her way of saying that her customer she is working with at the moment is her first priority. For 2 hours we were hers. She was constantly interrupted by other employees needing things and other customers (without appointments) trying to get her to do something. In her matter of fact tone, she told them that if they want to wait until she is done with us then they could, otherwise make an appointment. She is also straight forward with her opinions and designs. She will make you think about your choices and suggest some other ideas. The final design was more than we would have ever expected. We left there first by saying sorry for being pushy the first time we met and leaving there with a friend. If you go to Arley, call first, ask for Megan and make an appointment. Be prepared to be told "No you don't want that" because You will not regret working with her. She is our Tile Hero! We will go back again for our basement bathroom! Prices are a little higher than Lowes and Home Depot, but you get a Designer like Megan, Well worth the small extra money!

the store seems overwhelming at first - but every time we went in- we were immediately greeted by…read morethe sales staff. they ask if you need help - but are so good about letting you just browse. there is never any pressure. they are very knowledgeable about their products and were very helpful pointing out what time would work for what we needed. even if you go in with only a small idea about what you want - they help lead you thru the process. great customer service.

4 years later and the floor in our half bath has started to develop visible gaps. I didn't…read moreanticipate this to happen, especially since it's just our half bathroom, which isn't used often. We haven't been back to Giant since our project was complete. They never followed up or cared that there were issues.

I had my downstairs area installed with vinyl flooring last month. The installers completed the job…read morein one day. There were a few corrections that needed to be made, but when talked to the Giant they made arrangements to come back. I am now happy with my new floors...