I bought two drinks today, First one being a Small Hot Chocolate and the Second being a Large Latte. Unfortunately they got them both wrong, the first one they fixed without any drama but the second one they played the blame game so i left it there on the counter and went back to my doctors appointment. upon finishing my appointment i went to the chicken shop next door and purchased a coffee, i went back to Jahdomes and requested a refund for my Second drink, that's when it all went down hill mind you iv'e been a regular customer for years with the previous owner.
First they didn't know how to give a refund on eftpos and was told to come back in the afternoon to attain one as the wife of the chef was the manager of the shop. The chef then came out and told me that both beverages were correct and i was in the wrong even though the coffee barrister told me the an error had a occurred the rude chef told me then to leave the shop and then sarcastically pulled out coins and thru them outside for me to collect, i asked him mate I'm not a dog could you please pick up the coins and place them in my hand so he did. Also to add the chef told me that i was belittling him and told me to leave the shop. All i wanted was a basic $4.50 refund.
So Guys Please check your drinks from this place and never, never ask for a refund there as the chef will try to humiliate you in front of all the other customers.
Defiantly will never ever go back there again. What a piece of shit the chef is or so called owner.
Worst Customer service experience ever. Micheal the previous owner would of been appalled to see such action taken to his old clientele.
cheers Moe read more