Love this company I got work done two times. Great company definitely recommend them.read more

Miguel, the owner has great customer service. He listens to what you tell him and fix what is…read moreneeded to be fixed. Miguel has a well trained, professional staff that assist in keeping a great flow. Very informative and pretty accurate. Greatly appreciated for Miguel's Mobile Mechanic shop

Honesty Is Hard to Find--Which Makes It Worth Recognizing…read more I retired to Henderson, Nevada, in 2010. I love the weather, the active lifestyle in my 55+ community, and the fact that Las Vegas is only about 30 minutes away, offering countless restaurants, entertainment, and services. Unfortunately, living here has also taught me another lesson: the old saying "Buyer Beware" is more relevant than ever. Over the years, I have found that many businesses--whether in medical care, auto repair, legal services, home repair, or other industries--either overcharge for their services or fail to deliver what they promise. As consumers, we often have little choice but to trust the professionals we hire, making honesty and integrity more important than ever. To me, a truly exceptional business is one that takes the time to explain what is needed, treats customers with respect, performs quality work, and charges a fair price. In other words, it follows the Golden Rule: Treat others as you would want to be treated. Imagine how much better our communities would be if every business operated that way. While companies like this seem increasingly rare, I was fortunate enough to find one recently. I took my 2022 vehicle--with only 22,000 miles--to an auto repair shop that had serviced it several times before. I requested nothing more than a routine oil change. About an hour after leaving the car, I received a phone call informing me that they had discovered major front-end damage. I was told the vehicle was unsafe to drive and that the repairs would cost between $1,800 and $1,900. The diagnosis didn't make sense. My car had never shown any symptoms of front-end problems, so I decided to seek a second opinion. I brought the vehicle to Sonny's Auto Repair at 1000 Stephanie Place, Henderson, NV 89014. From the moment I called, I noticed a difference. The receptionist greeted me warmly, listened carefully to my concerns, and assured me they would be happy to inspect the vehicle. After spending 30 years in customer service, I know how much first impressions matter, and this one was outstanding. I dropped off the car and was told there would be an $85 inspection fee. Later that day, I returned expecting to hear the worst. Instead, I received some of the best news I could have hoped for. The technician--and even the owner, Chris--carefully inspected the vehicle and found none of the damage described by the first repair shop. In fact, the only problem they discovered was that the oil filter installed during the previous oil change had been improperly fitted and was leaking oil. They corrected the problem immediately. Then came the biggest surprise of all. When I asked what I owed, I was told there would be no charge. Chris explained that the repair required very little time and that he could tell how distressed I had been over the prospect of an unnecessary and expensive repair. Think about that for a moment. How often do you encounter a business that could have charged you for an inspection, recommended unnecessary repairs, or simply taken advantage of the situation--but instead chose honesty, integrity, and compassion? Those qualities deserve to be recognized. Because of this experience, Sonny's Auto Repair has earned my trust and my future business. More importantly, they restored a little of my faith that ethical businesses still exist. In today's world, honesty and integrity are qualities worth celebrating. If more businesses--and perhaps even more institutions--followed the example set by Sonny's Auto Repair, our communities would be stronger, trust would be easier to earn, and life would be better for everyone.

I had an amazing experience with Sonny's Auto Repair. I brought in my 2014 Ford F-150 due to…read moretransmission issues, and from start to finish, they went above and beyond anything I expected. Not only did they diagnose and fix the transmission problem, but they also discovered other issues I had no idea about. They took the time to thoroughly explain everything to me so I understood exactly what was going on with my truck. What really stood out was their communication. They kept me updated the entire time--whether it was parts being ordered, delays in delivery, or progress on the repairs. I was never left wondering what was happening, which gave me a lot of peace of mind. They even provided pictures showing the damaged parts side by side with the new ones, which really showed their transparency and attention to detail. On top of that, they made sure to test drive the truck to confirm everything was running smoothly before handing it back to me. They also stepped in and corrected a mistake made by my warranty parts vendor, which could have easily turned into a much bigger headache. That level of honesty and dedication is hard to find. Overall, Sonny's Auto Repair is professional, thorough, and truly cares about their customers. I highly recommend them to anyone who wants quality work, and clear communication.

I had an outstanding experience at Asian Imports in Henderson! I brought my 2017 Honda Accord in…read morefor its 100,000-mile service, and from the moment I arrived, everyone was professional, friendly, and helpful. I especially want to recognize Nicholas Chavez, the Service Manager. Nicholas went above and beyond to make sure I understood the services being performed and answered all of my questions. He was extremely professional, knowledgeable, and honest throughout the entire process. What impressed me most is that I never felt pressured into unnecessary repairs or services. It's not always easy to find an automotive business you can truly trust, but I absolutely feel that way about Asian Imports. I feel confident that they will treat me fairly, do quality work, and not try to rip me off or overcharge me. Thank you to Nicholas Chavez and the entire team at Asian Imports for providing such a great customer experience. I will definitely be returning for future service and highly recommend Asian Imports to anyone looking for an honest, professional, and trustworthy auto repair shop in Henderson!

Took our Honda in for an Alignment. I was able to call in the previous day and get it scheduled for…read morethe next. I came in waited an hour and once done they went over everything with me. Knowledgeable mechanics at decent pricing, what more can you ask for.

Unfortunately, our experience with this shop was extremely disappointing…read more We originally brought our car in on June 29 to have the shocks replaced. After picking it up, we immediately noticed a clunking noise that had not been present before the repair. When we brought the vehicle back, we were told an additional part needed to be ordered. From there, communication became a major issue. Days passed without any updates, and our attempts to reach the shop went unanswered. However, after my wife posted a negative review, we received an immediate response and were told to bring the car back in. The new part was installed, but the problem persisted. At that point, we were told a "brand-name" replacement part would need to be ordered instead (why is he not using brand name products?). While we understand that repairs don't always go as planned, we were left without confidence in the reliability of our vehicle and received very little proactive communication throughout the process. By July 8, we still had not heard anything, so I called to check on the status. During that call, the owner informed me that the part had actually arrived the day before and that he was planning to call us to bring it in "within the next few days." After already waiting more than a week, this was frustrating. What bothered us most was the way our concerns were handled. When I explained that we were unhappy with how the situation had been managed, the owner immediately became defensive. At one point, he told me that he "isn't responsible for my emotions." When I expressed concern that we had been left without reliable transportation, he responded that the car was "completely fine to drive." Given the ongoing noise and unresolved repair issue, this was not reassuring. A quick google search proved that the statement was not only incorrect but negligible and could have caused major damage to the car. When I asked whether we could receive a refund and take the vehicle elsewhere, he said that refunds were not available. The conversation became increasingly unproductive and hostile, and he eventually refused to discuss the matter further because my wife had signed the paperwork rather than me, despite the fact that I was present when the vehicle was dropped off. Shortly after the call, he texted my wife and stated that after installing the new part, he no longer wanted to service her vehicle because I had been "rude" to him on the phone. To be clear, I never raised my voice, used profanity, or became disrespectful. I simply expressed that we were unhappy with how the situation had been handled and wanted to explore our options. Our frustration comes from the lack of communication, the delays, and the dismissive and defensive responses we received when trying to resolve the problem. Additionally, we were completely turned off by the fact that the parts he uses is not of good enough quality that would prevent this issue from the first place. It took three total installations to resolve the matter, the first two was with his own parts that failed, the third was with a brand name that worked. In the end, we were left feeling unheard, unsafe, and without confidence in either the repair, the customer service or the shop. Based on our experience, we would not return and cannot recommend this shop. EDIT: I had a feeling that the owner would reply. But as you can see, there's nothing that addresses the way he treated us just that he repaired the car. Yes, he repaired the car after failing to do so the first 2 times he worked on it. He let us drive off twice with an impaired car that was caused by him. Guess all that he cares about is doing the work EVENTUALLY, not doing it right or doing it well the first time. AVOID.

Rear shock absorbers were replaced this past Monday. After driving away there was a loud clunking…read morenoise that wasn't there when I brought the car in. I drove my car back to the mechanic and got it looked at- he did something/not sure. I drove away again and still the clunking is there, so I went back again to the mechanic. The mechanic said- they needed to order a part and it would come in Tuesday. It's now Thursday of the following week- I can't drive my car, they won't return my messages on the phone or email. My car now has a problem that wasn't there when I first brought it there. I really just want them to contact me back and fix my car correctly. The mechanic is rude. If you have an issue with faulty parts, don't expect him to do anything about it. Also go to a mechanic that can actually fix a car.

I have been a customer with them for over decade, I don't think the provide the value they used to…read moreoffer. It seems like its dealer price now , and they charge you for the diagnostic fee even if you do the work with them...not cool. Probably still an honest shop, but pricey. update: Thanks for responding. I understand your explanation that diagnostic work involves skilled technician time and has value. My disappointment is really about the change in how MVR handled this compared with my experience as a customer for more than a decade. In the past, I did not encounter a policy of charging a separate diagnostic fee when I had the repair performed there. What bothered me most was less the dollar amount than the decision to rigidly enforce the charge with a longtime customer. Even if MVR believed the fee was technically appropriate, I think simply saying, "You've been with us for many years, there was clearly a misunderstanding, so we'll waive/refund it this time," would have created tremendous goodwill. Instead, the experience left me feeling that MVR has become considerably more expensive and transactional than the shop I had relied on for many years. Unfortunately, preserving the diagnostic fee ended up costing MVR both this repair and a longtime customer. That is why I left the review I did.

I'm so happy that we found MVR. It was actually a recommendation from a body shop. My Honda was out…read moreof warranty so I decided I should no longer go to the dealer for service. Ardi was very thorough about explaining everything that was needed done or things I can do later. I took my car in for oil change and just a few other things. I waited in their waiting room and it was comfortable. It took two hours as Ardi predicted. Services here are definitely less costly than taking it to the dealer. Very glad we found an honest mechanic.

Dudes a good guy, did what I asked didn't try to upsell me. Got it done super fast at like 1/3 the…read morecost the dealer wanted. Would recommend to everyone. Thanks again man! -Kody P.s. Seems the sensor did fix the issue so far, been idling for about 6 minutes after a decent drive and no issue. Appreciate it!

Great mechanic, honest, trustworthy and always willing to help me out when I'm in need!read more

Angies Auto customer service is excellent. They provide a quote after inspecting your car and keep…read moreyou informed throughout the repair process if anything comes up. Tony has been working on my cars and my entire family's cars for quite some time now, and he always does a phenomenal job. He truly treats you like family, which makes all the difference.

Great experience. Called them up cause the wife's car was leaking coolant. They were able to order…read moreparts and back on the road in 3 hrs. The front office and mechanics were all awesome. Definitely bringing my vehicles here in the future.

Matt and his crew were phenomenal. They saved me over $1k vs. the dealer on some transmission work…read more They also work fast and were able to get my car back faster than the dealership estimated. I would highly recommend them.

Passion Auto (particularly Matt and Johnny) are absolutely top-notch. The team was professional,…read moreknowledgeable, honest, and genuinely committed to providing excellent service. They communicated clearly, completed the work with impressive attention to detail, and treated my vehicle as if it were their own. It's rare to find an automotive shop that combines outstanding workmanship with such friendly, trustworthy customer care. I wouldn't hesitate to recommend Passion Automotive to anyone, and they'll be my first choice for future service!

I've had service here done twice - brakes and 90k service on my Subaru and both times Will and his…read morecrew were thorough and did a great job. He gave me options on parts so I can decide what works best for me. I'll keep coming here for my car needs. Support independent, local businesses y'all!

Great service and very friendly staff! They took great care of my car. Definitely recommend!read more

Brice at America's Garage has saved me more than once from over-priced dealership services. After…read morepaying $$$$ to the Dodge dealership for an issue only "they could get the part for", I was overcharged and up-charged for multiple issues. Once I took my Dodge Ram 2500 Diesel to Brice, he explained the costs I should have paid and offered me great savings on future issues with my 2008 truck. He explained the Diesel engine issue that could destroy my engine from one loose bolt and I verified this Diesel engine destroyer. Brice fixed this at a reasonable price and while fixing that replaced a failing starter. Brice's customer service is outstanding. It's almost as though he treats every vehicle he repairs as his own and wants it to be fixed right the first time. America's garage is the only place I will take all of my vehicles forever!

I had one of the worst experiences at Americas garage. They used old parts to repair my car without…read moretelling me including an old serpentine belt from an old vehicle. I would not go here again.