I brought my 2012 Honda Civic HF to Rensselaer Honda cold. That is, the car had been lovingly…read moreserviced at Friendly Honda of Poughkeepsie since it was purchased, but since I moved to the capital district in 2017, that dealership was no longer convenient. It was time for a NYS inspection and an oil change, so despite the fact that Keeler Honda was closer, I opted to take the car to Rensselaer Honda. On the phone, they were very pleasant and welcoming, giving me a choice of appt times despite the end-of-year rush that hits service departments. They texted me twice on different days to make sure I was still planning on making the appt. It was simple to confirm both times. Arriving there, we drove right into the service garage and dropped off the car and keys. Jeanette was friendly and efficient, listing the oil change and NYS inspection as the items to be done. I signed off and my husband and I went to the waiting area, from where we could clearly see the garage area. There was a nice child area room, a separate quiet room and a coffee machine that provided quite a selection of beverages. Bottled water and snacks were also available. We sat in the open area near the large screen TV and simulated fireplaceA little over an hour later, the car was done for a total of $70.08. They did not try to price gouge me or search for "something" they could make money off of. Nice job, pleasant and quiet waiting area where you aren't in the middle of the showroom floor ( like Keeler Honda), and they will certainly get my return business. Update - 11/12/2019 The battery to my husband's 2016 Accord died suddenly this afternoon, so I tried to book an appt early tomorrow morning to get the battery replaced. No dice. In fact no early morning appts all week. No attempt to squeeze us in, which I find very disappointing. As a result, we had to go to Keeler Honda, because they made room for us Sorry, Rensselaer Honda, but if you want the business of any Albany driver, you need to make the room in your schedule for times when emergencies pop up.

On June 20th, my husband, myself and our 10 month old baby stepped into Rennselear Honda making the…read moreworst decision we could've made and gave them a shot. We test drove a 2108 Honda Pilot, after discussion with the sales rep we decided to move forward. After signing paperwork and leaving a deposit, he told us they did not the title for the vehicle due to an improper signature and that it should be there Monday, possibly Wednesday the latest. Needless to say the title never came. After two and a half weeks of waiting a less money in our pockets, we asked the dealership to provide us with some kind of compensation to keep us a float. Balancing a family on one car, with the expectation and verbal reassurance that this car would be in our driveway any day now- they agreed to give us a rental as we await the title. A week went by, more dates were promised, a tracking number was provided and the title never came. After a month waiting and a week with the rental the sales manager insisted we bring the rental back- because at this point we were an inconvenience and an expense. I would never recommend doing business with these people. They held onto us long enough to try and make a sale- and when they realized this title was not coming anytime soon after a month without a vehicle they decided to push us out. They lied to us over and over about the titles tracking and whereabouts, the previous owners involvement and the prior interested buyer who we later found out also pulled out after over a month waiting. Mike Smith is the biggest con artist out there and I wouldn't give him one penny off the ground if I found it :-) I would never recommend this dealership, and I suggest you stay clear of the headache. Invest your money literally anywhere else.

Jason at m & g auto care is definitely a go to mechanic takes his time, does excellent work, fair…read morepriced, over all a great person and mechanic. There are a lot of shady local shops in Menands and this is not one of them. Do yourself a favor and prevent yourself a headache and just go to M&G auto care Jason is that guy and will take care of you.

Debbie and Chuck are punctual with scheduled appointments and if there is an emergency, they try to…read morework with you the best they can. They are professional, provide excellent service and when preforming diagnostics, discuss the best and cost effective approach. With older vehicles, they track wear on belts and parts and billing statements include a detailed explanation of repairs. They utilize text messaging for appointment reminders, pick-up times and will text a PDF of repair estimates, upon request. A community based business, they are respectful of the surrounding residential homes, keeping their building well-maintained and the grounds nicely landscaped.

My Honda Fit wasn't accelerating evenly, so after another shop (dealership!) Said it would be a new…read moreclutch with some hefty labor costs, I went to Consaul Auto for a 2nd opinion. Their diagnosis was much simpler, more affordable, and most importantly correct. The Fit drives way better now. Also they were really accommodating with my pick up and drop off schedule. They also have a great diagnostic tool that texts you the problems and proposed fixes before they call you to discuss the next steps. I'll be going back there.

As a woman going in to a dealership by myself, I was a bit nervous. Chuck was a great, no pressure…read moresalesman and knew the car. Jamil, who helped me with the finance portion, was amazing and saved me a lot. This is my first time at the new building on upper Central. It's beautiful!

Scheduling service is a nightmare from this place I always want you to leave the car half the time…read moreit's usually more than a day services. The work is done well, but I shouldn't have to leave a car for an oil change that's been scheduled weeks in advance...

I bought a Subaru Crosstrek when my spouse did. I was convinced by sales staff it was the same just…read morea different color. But the chemical odor is horrible and I finally figured out she has the nice rubberized low odor floor mats like I had in my Subaru Forester that I bought in Troy six years ago and this car has cheaper odor filled thin cloth mats. I didn't realize that there would be a difference from one cross trek to another but there really is!! I feel like staff was kind and pleasant and that overall there was a miscommunication. When I tried the silver cross trek I presumed the red was the same. It's not. I have chemical sensitivity so this is a problem for me and I don't know that they are going to help me. By phone didn't work well when I called. The other perspective is that this is a different sized Crosstrek very much smaller. I didn't see any indicators of type variance outside the car w the rear bumper labels. I somehow missed it on purchase day.

Went in for service. Mike was extremely helpful. In and out. Very good experience. Would recommend…read moreto others 100%.

Butch was really helpful and got my car fixed right away and it was also at a great deal, thank you!read more

Butch is awesome. He has always taken care of me with honest reliable work. I recommend Bonnier's…read morefor you car service and repairs

They appear like nice people. I had 2 simple problems. They charged for a hour labor to fix-…read moreincredible and dishonest. Time to look for another mechanic.

They majorly helped me out when I came in off the street with scary loud brakes. Owner put three…read moreguys on the job so they could get it done before closing time. This was right before the huge snowstorm so it was a make-or-brake situation and I'm really grateful for their kindness to a stranger at Christmas time.