I called 3 days prior to have my bike in for its annual service and inspection on Saturday. I rode…read moreand hour out of my way to get to the shop and hour early. When I got to the counter, they said they couldn't take my bike because they had a technician out and they had too much work for that day. That's funny because they don't take appointments... This company USED to be good to its customers, it's why I started going there some years ago. It seems that philosophy has disappeared. Wouldn't recommend take a bike there for service or buying one from them. They have lost the trust of this customer...

I bought a 2017 road glide from got a 30 day warranty. It rained all that month so I bought an…read moreextended warranty for $2200. They told me to bring it in on Wednesday here it is on Friday. They still haven't even looked at my motorcycle Not even diagnosed. They asked me when I brought it in if I wanted to wait for it good thing I didn't I wouldn't recommend buying or bringing a motorcycle to obviously they didn't even look at this motorcycle before they sold it. poor business! Kevin Thull

I bought my first motorcycle here a cfmoto 450nk ! Great bike had lots of fun with it. Bought my…read more1st helmet here as well great fit always kept me safe. UNFORTUNATELY had my 1st accident a few weeks ago blew out a tire damaged a rim . Was a little dissapointing that ronnies could not pick up the bike for me to be repaired but said they where short staffed.Otherwise great experience for a year and half !

Was told that they don't work on anything carbureted??? But photos advertised are carb engine…read morevehicles??? Baffled and confused??

We had an outstanding experience purchasing an ATV. Their inventory is great, the were friendly,…read moreinformative and communicative. We highly recommend them.

Amazing buying experience!!…read more I originally called and spoke to Bob who had a couple ATVs left in stock (rare for the capital district!). It had been a few years since I had ridden and Bob was awesome to deal with. He explained everything about the ATV without making me feel like an idiot. His staff is excited and passionate about what they do. I highly recommend this shop!

Made an appt. couple of weeks in advance to have two tires on my motorcycle replaced. Also, clutch…read morelever replacement and an oil change. Let them know I'd be waiting as I had no ride. I sat in that waiting room for SEVEN (7) hours. I'm a regular customer and personally like the staff there, but seven hours?! Lesson learned- drop the bike off and secure a ride for any service in the future. I'll mention that they offer an excellent winter storage facility at a reasonable price that includes a spring oil change.

JT could be the best priced most reliable honest dealer in NEW YORK. He has always treated me right…read moreand has no complaints on eBay for a reason. JT I am blessed to work with you, have a wonderful Sunday! Robert

John is not only a very nice person but the bikes he sells are at prices that will blow ur mind go…read morestop by u will be more than happy!i bought my 2000 hd sportster xlh883 for 2,100$ with only 5k miles on it trust me u will be happy!cant wait to stop through again to get another nice bike!

I was on the highway passing thru New York When a rather…read morelarge bubble in the tread of my rear tire ... the bike started to violently shake ... cars on highway saw I was in a bad way and slowed so I could get to break down lane .... had Bike towed to dealership at 10 pm Left a note drop box ... left message saying I was traveling thru and hopefully they could put tire on first . Called first thing to talk to service .... Mike in service was the rudest service person I have ever met at an Indian dealership First he said the dealership was very busy and couldn't get to till the afternoon ... I'm sure if those customers with bikes there would not have mind if dealer to a hour to put tire on someone traveling thru .. then he said he had to check if tire stock and would get back to me .. no call I had to call him ... .... so I went to dealership at 11:00 ... I sat there till 4 pm ...Lost a whole day of travel time ..... I asked him what he rides He doesn't ... so he doesn't understand Mike the service manager is a dick and should not be the face of the service department

I went in today ready to buy an UTV, I'd researched, picked brand, model, etc., and just needed…read moresomeplace to order for me and to answer a question or two. We walked in and a gentleman walked from the other end of the store seemingly towards us, but he never acknowledged us and he walked right past into an office area. Okay.... So we walk to the other end of the store where an employee comes from the back parts area and we ask him if someone was available to talk UTVs. He said "so-so does sales he's over there" (gestures to where we were and where the gentleman we now know is the sales person ignored us). Keep in mind we are the ONLY people in the store. So we walk over towards the sales desk and nothing.... No one came out. We waited. Finally we left. I can only assume since we were 2 women, not looking like bike riders, that we were dismissed.... Either way I will never return, and will tell anyone who will listen to go somewhere, ANYWHERE, else. You guys totally lost a sale (and a big one since the UTV I want is electric and costs significantly more).

Like all the reviews posted here Iannace's is one of the best cycle shops"down the mountain" I…read moreneeded a valve stem replaced on my motorcycle so after bringing my wheel with the tire mounted John replaced the stem after stopping what he was doing. His charge was very reasonable as well. This is a very customer centric business and Greene County is lucky to have it.

After walking into this shop back in June of this year and was greeted by John the owner, after…read moreabout 3 minutes of speaking with him, I knew I made the right choice by stopping into this cycle shop in my area. I told John what I wanted done and John took the time with me to explain exactly what they would be doing and he gave me a detailed price quote. Based on the way John treated me, I decided to bring my scooter to Iannace's Cycle Shop for the work to be done. I was told the work would take 3 days to do. On the second day I got a call from John and was given some good news, firstly, my scooter was ready to be picked up, a day earlier. Secondly, the actual price turned out to be over $100.00 lower than the original price quote, this because upon close inspection of my scooter, John found some of the parts I told him I wanted changed, to be in very good condition and didn't need changing. A win-win, picked up my scooter and it ran beautifully. Now, fast forward 5 months to just a few days ago, my son and I both have Can Am Outlander 570 ATV's. We wanted to get snowplow's installed on the machines. Iannace's Cycle Shop beat all the other cycle shop prices in the area, also able to complete the jobs in two days, other shops told me 4-5 day's. I told John that we would be renting a trailer from U-Haul to get our ATV's to his shop. Almost before I could finish my sentence, John said "come borrow the shop trailer to bring your ATV's to my shop". I don't know of very many business owner's who would go to such great lengths to help a customer in ways that go way above and beyond what could ever be expected of them. Bottom line is, best prices around, top notch mechanical services, quick turnaround times and great customer service, all designed to make the experience for the customer, a great one. I highly recommend Iannace's Cycle Shop for all your motorcycle, ATV or snowmobile needs, they also carry a large selection of accessories for all cycling activities. Thanks again John, you will forever be our "go to" cycle shop. Keep doing what you're doing and I'm sure your success will continue.

STAY AWAY...Great at selling you a brand new ATV.....the owner of this dealership is completely…read morenuts. STAY AWAY!!!!! He wouldn't even do an inspection on my 2017 four wheeler for a warranty item and refused to sell me the needed part. I don't know how this man is still in business.

Asked what the shipping would be for a Honda part. On a Tuesday I was told it would be in Thursday…read moreor Friday. I choice this shop to order parts from because when I go to my Suzuki dealer parts come within two day. Next time I will be ordering online.

I just got done with meeting Peter to discuss a used Vespa he had for sale. I am a 60+ year old…read morewoman who has always loved them but only recently decided to get my cycle permit (licensing classes next, end of Oct.) so I can finally get to drive one! Peter was pleasant and professional, showing me all the ins and outs on a 2009 Vespa 150lx. He let me jump on it, move it off the center stand, and then later slide it back on, all the while explaining shortcuts to help me. Never once did he act like he was in a hurry or he was condescending. I was very impressed he never pressured me but took the time to explain various things and never seemed to give thought that I was a lone, older woman, looking at a scooter by myself. My cycle driving class results will determine if I will buy a Vespa but rest assured, Peter got my vote of confidence, and I won't hesitate to return to Vespa Schenectady at the end of October to see what used stock he has. I will update soon if I do get my Vespa from Vespa Schenectady.

Oh my gosh, where to begin. Peter who claims he is Vespa of Schenectady is total bullshit. He is a…read morecon artist and and totally unprofessional and dishonest. He supposedly did work on a 06 Vespa, but couldn't provide any work invoices or receipts. I contacted FOUR Vespa dealers around my location and not one could verify his part that he was charging 850.00 dollars for. Asked multiple times to show proof and he couldn't do it. He had excuse after excuse. I wouldn't take a brand new bike to him. And to top it off,he calls himself a lawyer. Only thing about this is he has been in court so much he thinks he a lawyer.

WOW ! A rider's dream store. Hundreds of new and used bikes. You name a brand and it is most…read morelikely on the showroom floor or in the barn. Saved a couple hundred dollars on my new tires. Install cost was a little higher than I expected but based on hourly rate and normal dealership per hour rates. Mechanic was above par, certified by Honda, and treated my bike with respect. These folks will now be my go to shop for warranty items and add on stuff. It is worth your time to venture to Coxsackie and check them out.