The receptionist Kendra is the rudest person that I've ever dealt with. I called this facility to…read moremake an appointment. From the beginning of the call she was irritated and clearly not happy. I shouldn't feel this way calling in as a new client. I wasn't even provided what the copay would be because this young girl was so adamant about being rude and not helping me. I'm astounded that this happened and I'd never recommend this place to anyone. It should be this hard for someone to call in to make an appointment. How disappointing. It took me 5 phone calls to not find out if they take my insurance or what the copay is. I demanding someone call me with an apology or an explanation as to why this girl is working there answering phone calls

Not sure what is wrong, but it has been a month and I still cannot get my simple nasal spray…read moreprescription even after calling 8 times.

I have had nothing but problems with this office BEFORE I've even seen Dr. Wareham. He came so…read morehighly recommended by friends and colleagues. It took them 4 days to get back to me with insurance approval. When I first called they said they would have it by the end of day (Monday). I called and they said try back Tuesday. Never heard back. Finally Thursday I called again and they said the ID #s weren't correct. I read her my group ID # which she said was the same info they had. She asked me to send her my card. Twenty minutes later they had approval. What??? So I made an appt to see Dr. Wareham the following Thursday (today). Today I go there at 10:00 to fill out necessary history. My appt was at 10:30. I then was called in at 11:15. The nurse told me Dr. Cho would be right with me. Dr. Cho?? I said. My appt is with Dr. Wareham I told her. The office booked me with a different doctor! The earliest I could get in to see Dr.Wareham would be in 3 weeks they told me. While in the back before all this happened, I gave the nurse a list of all medications I'm on for Epilepsy, Diabetes and Heart Disease. When I was leaving the doctor's office I asked for my list back. The nurse gave me a printout from their computer which she had already entered and ripped up the list I gave her. Fine. I could print out another copy; however, once I was home I looked at the printout which she entered and it was wrong! So now I can't get in to see Dr. Wareham for 3 weeks. This is my 5th week with Vertigo. Office staff was nice however incompetent and beyond frustrating.

Five stars for the doctor but 1 star for his staff so I made the review three stars. His front desk…read moreassociate is extremely rude and the other staff had great difficulty faxing over a test multiple times. I am not sure if I will go back to this doctor because of his staff only.....

Dr Jeffrey Tseng is the Abolute Best ENT (Ear Nose and Throat doctor.)…read more I saw another ENT and that doctor said my problem was allergies. This was incorrect. Dr. Tseng correctly diagnosed me with Gerd. And even better he prescribed an over-the-counter medication, Mucinex, to help control it. The last time I saw him I told him my Gerd had gotten worse. He immediately asked me if I had gained weight. I told him I had gained 8 pounds. Apparently, weight gain causes Gerd to worsen. To save me money, he prescribed another over-the-counter med, Priolosec. Not only does Dr. Tseng correctly diagnose problems he prescribes money-saving meds to treat them. I Highly Recommend Dr. Jeffrey Tseng!

This place is grotesquely incompetent. Avoid at all costs. Reception is rude. I spoke with the…read morefather. Do not recommend. Other poster negative accounts seem accurate

After my initial consultation with Dr. Cohen, I chose to have Dr. perform a balloon sinuplasty and…read moreturbinate reduction procedure on me. The in-office procedure was on-time, quick, super easy, pain free and both Dr. and his staff were fantastic. I left the office with a few cotton balls that needed to be changed for a day or so and some expected congestion however, post-procedural pain was minimal and responded nicely with Tylenol. One week post-op and my nasal breathing is better already and improving each day. I am continuing with the nasal saline rinsing protocol and I'm very excited about the expected final results in the upcoming weeks. Thanks again to Dr. Cohen, Lupe and the entire SCSI staff for all of their expertise, care and support. The only thing that I would change is that I could've/should've done this much sooner!

I had polyp and turbinate reduction surgery yesterday, and the experience was beyond anything I…read moreimagined! Absolutely NO PAIN during the procedure!!! I was given one Percocet and one Valium to take an hour before the procedure, and he numbed the inside of my nose prior to the surgery, so therefore, no pain! His team postop was remarkably helpful and kind.

I am very pleased with Dr Mikaelian Andrew, he did the right diagnose, while an other doctor…read morerecommend an hearing aid. He was able to place a tube and helped to get my hearing back. His staff is very kind. I would definitely recommend dr Mikaelian Andrew he is very knowledgeable

An excellent Dr and very caring. He's seen my husband for many years and for various reasons and…read morewe're always so pleased with the care we've received from him. 5 +++ is what he deserves.

I have a very serious nose related concern that I'm working through with Dr. Mani. I was hesitant…read moreto go to him because of some of the reviews (or maybe just one) noting that he was just there to take your money. I'm convinced that those were special cases that may not have worked out specifically for that person. I found Dr. Mani to be so charming, lovely, kind and caring. He listened to my issue with zero judgement, genuine concern and yes, there is a fee but he's a medical doctor who needs to be paid for his time and service. Any bonehead should know that. I am just waiting for one personal matter to be done in my life before I go back to him for help at the end of this month but as of right now, I am fully convinced that he will be able to help. He and his team provided me with step by step instructions and even a number where I can text for assistance at any time. I'm unsure what anyone else is looking for in a doctor but so far, I feel Dr. Mani has met every need that I was seeking in my ear, nose and throat doctor.

Dr Zadeh is a phenomenal human being and that includes his caring bedside manner and exemplary…read moresurgical skills. He's so humble and kind. I think he's the best ENT and worth the drive from anywhere!

Dr. Shervin Aminpour changed my life. When I was 12 years old, I got accidentally hit on the nose…read morewith a hockey stick in PE class. It broke my nose. I was afraid to tell my parents. Even though they noticed my nose looked crooked all of a sudden, I denied it out of fear, because I was afraid of doctors/hospitals at the time. I couldn't breathe well out of my right nostril. A few years later I started to notice the change in my face due to this unaddressed fracture. I hated how I looked in the mirror and I didn't feel like myself. In my late teens I went to my primary doc, told them I think I broke my nose, and explained the injury. The doctor took a look at me and said my nose was completely normal, didn't address the obstructed right nostril, and said my nose just changed because of puberty and it was my underlying genetics that made me look that way. I was disappointed but accepted what they said because they were an MD, and I didn't want to undergo an unnecessary procedure. Fast forward many years and I just couldn't shake the feeling that something was not right. I stumbled upon a picture of myself before the injury and that was the final straw that led me to seek a second opinion. I searched online for different docs and wanted to find someone who specialized in this form of reconstruction and cosmetic procedure. Long story short, I found Dr. Aminpour. The second he walked into the examination room, without even reading my file, he took one look at me and said "You broke your nose." I cannot emphasize enough how relieving this was for me. I felt like I was crazy for seeing something wrong when my primary doc told me there wasn't. Dr. Aminpour then discovered my septum was deviated through the physical exam, because it was obvious to him that I wasn't passing much air through the right nostril. I was very nervous on surgery day but he did a great job of reassuring me and easing my nerves. I can't tell you how much this procedure changed my life for the better. I got a combo septo/rhinoplasty. After I was cleared to take the bandages off, I left my house to run errands and saw my reflection in a car window. And for the first time in years, I loved what I saw. I felt like MYSELF. Finally my outward appearance matched what I felt on the inside. I asked Dr. Aminpour to make my nose look as similar as possible to what it was before my injury and he did so wonderfully. I stated my concerns about having a nose that had too much of a upturned swoop and a tip that was too thin/pointy. He reassured me that he wouldn't create that look and left the tip alone. The result is natural-looking AND... Taking a real full inhale for the first time in 2 decades made me realize what I was missing for so long. I no longer have to breathe through my mouth when exerting myself, and it's even improved my amateur signing voice, haha. THANK YOU DR. AMINPOUR FOR CHANGING MY LIFE!!!

https://www.insurance.ca.gov/01-consumers/101-help/index.cfm…read more DR. AMINPOUR IS THIS HOW YOU LET YOUR STAFF TREAT YOUR PATIENTS? THIS IS NOT THE ONLY REVIEW WHERE THEY HAVE DONE THIS TO PATIENTS! They wait until you go into the office and rush you inside to see the doctor saying they are busy with too many appointments and didn't have time to check your insurance before confirming whether your insurance is covered or not when they have a copy of it and work enough with insurance to know by now which ones they accept and which they don't. Then they turn around and put the blame on their patients saying it's their responsibility to verify if they are covered as if the patients are the one with the title "medical receptionist" allegedly this office exists for a money grab they don't care at all and take advantage of they use these words "we will send it to collections" just so they can pay their out of office doctors they bring in, they will turn around and tell you that you took up their doctors time, but don't even consider the fact that you're not there for fun. You also have a life and have a job and they have now taken up your time because they failed to let you know that they don't accept your insurance until after the appointment and now you have to fight for your right as well as go see another doctor again take another day off again lose out on money that you need to pay your bills again. If they hire someone at the front desk they need to give them enough training, so that they don't turn around and blame it on the patients when their employees fail to do their duty. When somebody doesn't know how to do their job why does it become the patient's fault? While I was there, there was another man in there that was arguing with them so it seems as if this isn't the first time they try to swindle patients. Their manager is very rude and aggressive towards someone who is just trying to figure out why they waited until after you have seen the doctor to let you know how much you are going to have to pay for the visit and just tells you that you're arguing with her I didn't realize how easy it is to use "I don't wanna argue with you" as a way to shut down someone who's just trying to figure out why their office messed up this bad when they are a doctors office. If you have patients triple checking with you that you accept their insurance that means they can't afford to pay for a $200 visit! If you let patients know you're gonna get them an authorization because you accept their insurance that means there is no co-pay, and there is no fees if you discover as a medical receptionist as a doctor as a billing encoding employee that a patients insurance is not covered after you have told them it is covered then you should let them know before they go into the visit so that they can decide whether they can afford to pay it or whether they will cancel their appointment and go with a doctor that does accept their insurance because if they could afford private doctors they would have private health insurance. Mind you they will have you fill out a new patient authorization form online where you upload pictures of your insurance card so this means now they have your insurance card in multiple ways and they still fail to do their job correctly!

Dr.Lueg looks out for the details. I've had issues with my left ear for a long time. A previous ENT…read morehad made a diagnosis, but when I told Dr.Lueg and he thoroughly examined my ear, the previous diagnosis ended up being incorrect. I went in for follow up appointment the week after my first visit, and was very happy that some additional testing was ordered to see what the problem is. Now I can finally get some answers on what's been going on. The office staff is also very friend and easy to talk to. I didn't feel rushed or like they were just moving on to next patient when I was done.

During my physical exam, my doctor noticed a significant amount of ear wax buildup in my right ear…read moreand recommended that I use ear drops. After using them without success, I experienced hearing loss due to a complete blockage. Luckily Dr. Leug was able to see me as a walk-in without insurance. I had a wonderful experience and the front office staff was especially friendly and helpful. The procedure was quick and painless. I am glad to say my issue was completely resolved and would highly recommend anyone with a similar problem to come get a professional ear cleaning.

Fast and efficient treatment Courteous front…read moreOffice Efficient assistant Amazing staff all together

Dr. Fealey is a great surgeon and a great communicator, as well as a very pleasant person. I have…read moreseen him for many years for a variety of hand and wrist-related concerns, and he is always there for me. I have had consistently great results. I highly recommend him.