There's no one I trust more to help me (and my family) with my skin than Dr.Dolev. I mean we only have one body right? And we want to make sure someone is looking out for our best interest. At every visit Dr.Dolev really listens to my concerns and I never feel like she's in a rush or just trying to sell me on products or services. I feel like she truly cares. She's also really great at giving me step by step instructions and is honest and realistic with what I can expect. This review wouldn't be complete w/o mentioning her amazing assistant Janet, who is seriously one of the nicest women you can meet! Always so friendly and genuine. Whatever your skincare concerns or needs are, Dr.Dolev and team will do what they can to help you get the results you're looking for. read more

I have been here before and frankly was very disappointed and will not be going back. First off they still require you to write down your credit card information and CCV code. Do they not understand how this is the most risky form of theft? I've never seen a Dr's office to this before. I also waited 50 min for a 5 min appointment. My father was a dermatologist and I frankly can't understand how you run this far behind...or do not notify your patient. I sat in the waiting room for 30 min, then the table laying down for another 20 min. In the end I as also surprised by the additional cost my insurance did not cover. She did some procedures and never told me that it would cost me $150 outside of my insurance. Once again, have never had a doctor do this (they usually tell you the cost) I also found the front desk receptionist to be a bit rude. read more

Dr. Dolev is so knowledgable and knows exactly what to recommend to help you look and feel your best... without going over the top. I initially went to her to treat my hyperpigmentation and melasma that flared up when I was pregnant, and I've been a patient ever since. If you don't have a good dermatologist, I highly recommend you visit Dr. Dolev! read more

I've been seeing Dr. Dolev for a couple years now, and am so glad I found her. She provides great care, and really takes her time with each patient. Her office staff are accommodating and overall very pleasant. read more

Two words: Life Changing As a female 46 year old, two+ year patient of Dr D's, this review is long over due. When relocating back to the Bay Area, I started the process of asking friends and checking reviews in the hopes to find an "all in one", i.e. doctor and expert on the latest products and procedures. After trying a friends derm, and one of the med spa's on the corner, I finally decided it was more important to get a doctor (have dozens of moles, fair skin that spent the 80's in tanning beds and beaches covered in baby oil..). As a happy, long time user of the UCSF system, I pulled up their list of dermatologists close to my home. What got me in the door, from her online profile, was her extensive education, training, and overall involvement with her industry. What has kept me coming back as a loyal, referring, patient, is not only has she helped me with the "doctor" part in managing my dozens of unique moles and other middle aged medical needs, is she has gone above and beyond in giving me a long term approach to improving my skin and the results prove it. I started with IPL sessions complimented with retinoids and good all around over the counter products. I know next year (or two) I will probably start Fraxel (ahhh, the neck!!) and expand use of Botox/Dysport into my forehead. She's also answered my never ending, unrelated-to-current-office-visit questions and given me practical approaches (e.g. Hair thinning) to solve my concerns. I now have my husband (in his mid 40's) going to her for mole checks and starting to get some of his sun spots removed - he's a big fan and not easy to please! I know this is long, but one last update which prompted me to post this Yelp: I woke up one morning with an inflamed mole on the side of my neck. After two days of pain and getting paranoid about why a mole would inflame overnight, I walked into her office asking if I could just sit and wait as long as it took for a cancellation. Understanding how nervous I was, her receptionist explained the situation to Dr Dolev and I was fit in between patients. No questioning, no trying to have me wait a day or two, no extra charges. She looked at it, assured me it wasn't anything to be concerned as it was a blood clot/follicle irritation and just needed to be removed. Path results confirmed her diagnosis, all was well, just an old tired mole, lol In short: She is the all-in-one skin ninja. She rocks as a dermatologist, has improved my appearance (and therefore confidence) with the latest technologies and products, and never once was I surprised by things like add on costs or getting products pushed on me. She's even saved me money by bundling extra laser session costs retroactively when I decide to go back for "just one more". Your skin will thank you! read more

Dr. Dolev is simply the best! I've been struggling with my Roseacea and she has been the only dermatologist to help improve the condition of my skin. She truly listens and talks through all my options to choose whats best for me. I normally don't write reviews but I was compelled to share my great experience with her! read more

This is the very WORST EXPERIENCE I've ever had in a doctor's office. Totally deceitful billing practices and a complete lack of customer service. The Doctor & Visit I went to see Dr. Dolev in late January, after confirming she was covered by my insurance. The visit was pretty mediocre and took approximately 15 minutes in total. I had a skin rash and wondered if it was allergy-related and Dr. Dolev was somewhat dismissive of my observations. At the end she prescribed hydrocortisone and tried to convince me to buy a hypoallergenic cleanser and moisturizer from her office, each of which ran $50. I decided not to go back to her because I just felt like her practice had no interest in considering natural remedies or, more basically, trying to understand what was causing the problem in the first place. Plus I didn't want to pay money just to get a recommendation for hydrocortisone, which hadn't worked anyway. Maybe she just specializes in cosmetic procedures? Unauthorized Charges 5 months Later Five months later, I see almost $300 in charges from her office appear on my credit card. Having never received a bill, I try to call the office to see what these charges are for. I am pretty civil, because I want to see if we can come to a resolution. The receptionist is completely dismissive, refuses to talk to me, and says that the billing person isn't in and that the billing person will call me when she gets a chance. I wait for days and never get any call back. I call again and the receptionist sounds hostile. I ask this time to talk to Dr. Dolev directly and she says that Dr. Dolev doesn't deal with patients. I wonder if Dolev ever deals with the reputation of her practice...Again the receptionist says she will have the billing person call. Now it's been over a week and I still have never received a call. I even tell the receptionist that I am considering reviewing the practice, as no one has taken the time to ever actually call me back, and she just reiterates that someone will call. A week goes by. Still nothing. I finally get a receipt for my credit card payment in the mail. One of the charges doesn't even have a description beside it so I can't resubmit it to the insurance company. The main charge is a $250 charge just for coming in as a new patient. It isn't that I don't want to see the doctor get paid whatever she is due, I just a. find it deceitful to charge patients without providing a bill, b. find the lack of customer service and open hostility to be abhorrent c. and find this practice to be completely not interested in the well being of their patients. read more

I've been a patient of Dr. Dolev's for about three years now (was referred by a friend who looks half her age) and absolutely love her and her team. I started going to her for my annual skin exam, which she's always so through on and then started seeing her to help with my skin while I was pregnant. Through a series of peels, she had my skin better than pre-pregnancy and was great about what I could and couldn't use while pregnant. I am just starting to see her for my Botox, but I will say her knowledge and candor in the process has been the best yet! I highly recommend Dr. Dolev! read more

Dr. Dolev is exactly the kind of Derm I needed: I am 29, and had a couple of dark spots appear, very gradually, on my bottom lip. It is scary to have something change on your skin, and particularly for me, on a part of my body so visible (my face). These were fairly big and pretty dark. Dr. Dolev removed both spots (on separate visits) in her office, stitched them up, and they have both healed beautifully. I was pretty nervous about scaring, but the results are stellar---No one can even tell! Dr. Dolev was able to explain to me where these spots were coming from, what they actually were structurally (via lab testing), how to treat them, and how to prevent them from coming back in the future. Not to mention, she's also really lovely. Her staff is super helpful. I needed a derm who could tackle both the smaller stuff (occasional acne) and for me, the bigger stuff (facial spot excisions), and Dr. Dolev is just the best. read more

After many visits to others, I was ready for someone who could provide more options for my situation than just antibiotics. Dr. Dolev has provided me with excellent care for over a year now. Her cute little office is a one-stop shop for my skin needs. Her peels and the other prescribed topical treatments have ACTUALLY WORKED. My skin looks better and better these days. I also love how knowledgeable and competent her staff is with insurance billing and scheduling. Makes my life easier. I've had more services covered by my insurance because they knew how to bill properly. Her office is comfortable and clean. She's very warm and friendly, while also being very professional. I'm so glad I went to Dr. Dolev! read more

Dr. Dolev is highly effective, easy-going, warm, and straight forward in her practice. I appreciate how supportive and genuinely enthusiastic she was with the positive results of my treatment, as well! My skin looks so much clearer, and I have a maintenance regimen that is simple and keeps me clear. Her office staff worked with me to clear up a billing issue when my insurance transitioned -- something they really weren't required to attend to, but chose to address. I appreciate the support and care they show! read more

I really liked Dr Dolev and saw her over the period of a couple years. Unfortunately, I recently learned that she no longer accepts my insurance. So, unless you've got cold hard cash to shell out, look elsewhere. Bummer... read more

Not good about appointment times. Beware if you are on a tight schedule. I can't comment on her skills as a dermatologist because she will be over 30 minutes late for my appointment and I'm still waiting. read more

I have been a patient of Dr. Jacqueline Dolev for the past three years and I am very happy with her knowledge. Dr Dolev understood immediately my condition that three previous doctors were not able to resolve.. I trust and recommend Dr Dolev. The receptionist is also very professional and helpful. read more

It's obviously not easy to get in-person health care these days... I noticed a new spot on my shoulder and showed it to my primary doc over Zoom two weeks ago. He agreed it should be checked out and referred me to Dr. Dolev. She saw me and my mole via video visit a couple days later and had me that same week for a biopsy. She and her practice staff were efficient and professional and the procedure was almost painless. I'm hoping for good news on the biopsy report, and would definitely go back to her either way. read more

Dr. Dolev is a pretty impressive dermatologist. Her resume boasts degrees, internships, residencies and fellowships at all the best universities. She practices a nice mix of cosmetic and traditional dermatology. She's intelligent, articulate and well-informed, she has a nice clinical manner and a lovely, efficient office, and her treatment skills are excellent. And she's good with kids, too! I brought in my 6-year old son, who was charmed (although scared to have a wart removed). I found Dr. Dolev after my trusted dermatologist of 27 years retired. She is now my NEW trusted dermatologist for the next 27 years, at least! I will definitely return to her office for future needs. read more

Dr. Dolev is the best. I've been seeing her for 6 or 7 years for everything from acne, to mole assessment/removal, to cosmetic stuff. She's honest, real and effective and I trust her implicitly. read more

I think it's interesting that I received a rude phone call today from this office challenging my review. They tried to tell me that my appointment wasn't meant to be 25 minutes (which is what was clearly printed on the bill). I said thank you and hung up. I then got a series of calls from their office, which I did not pick up. I finally blocked their number. Unbelievable. read more

This is about the office staff - specifically a charming young lady named Alyssa. I will never get the chance to see Dr. Dolev because it takes 3 months to get in as a new patient according to the worker who answered the phone and told me so rudely! When I asked if there was any way to get in sooner - she said "no" - wow - helpful!! They clearly don't want new patients - so yelpers be forewarned. read more

I am sorry to write this, and some people may not care as much about this as I do, but I was not even able to see Dr. Dolev, because one requirement they have is that you leave a credit card on file. As someone who has dealt with stolen mail and identity theft, I keep my information close to the vest and never store my credit card anywhere. When I explained this, I was told that I could not even see Dr. Dolev without leaving a card on file. I have an insurance card. I have perfect credit and always pay my bills on time, but I do like to assess each and every charge, so that I know what I am paying for. In addition to the private information issue, I am also worried about fraudulent or mistaken insurance company charges. It is perfectly fine that Dr. Dolev has this requirement, but I was not informed of it when I made an appointment. If I had been, I could have politely declined to make an appointment at that time. Instead, I moved meetings, got myself to the office, missed work, and discovered at the time of the appointment that this was a requirement. That means I lost several hours of productivity, money, and time. I wish I could have seen Dr. Dolev, because the patients who have seen her seem to be quite satisfied. But, storing personal information is a red flag for me. And, the failure to inform me of this requirement from the beginning, which is not a standard across all doctors (first time I've been asked to do this at a doctor's office), was a problem for me, given my professional responsibilities and the wasted time this caused. read more

Not for skin health! My skin issues are due to sun damage and fair skin with moles. Perhaps she's a cosmetic derm, but if you want someone to focus on the health of your skin, steer clear. Her annual skin health/mole check was a 10 second (tops) with none of the exam in detail of previous dermatologists. She was more obsesses with my flakey scalp than the enlarging keratosis on my forehead. She told me removing the keratosis was a 'cosmetic' issue and I would have to pay out of pocket. Meanwhile she kept me coming back every 3 months (and billing my insurance) for a 3 second look at my scalp. I realized I needed a real dermatologist, and found one who told me the now bleeding keratosis on my forehead would need at least two freezings since it had grown so large (under Dr Dolev's watch). read more

I will give one star because the other reviews might confuse other people like me. I went to this Dr. because I believed in her reviews on yelp and here is what I found that I didn't like and why I wouldn't come back: - There was a little radio with a nice classic music next to where we sit when she sees us, and that thing was full of dust and there were very few things in that office so very few things to clean. And that was pretty obvious and was my first impression while I was changing before she came in. - I went for 2 main reasons to check, and the first one took her nothing to see and the second one was to check the moles of my body. She did it in one minute and actually told me a different thing than what other 6 dermatologist I have seen around the world have told me, which by the way the other six have coincide , as well as what you can easily find on google. (It is about the shape and color of cancerous moles. What others consider as potential cancerous moles, she considers as safe. She only mentioned two that were right about being potential cancerous mole. I was truly surprise for the others she ignores and for the misinformation I feel she told me ). - I have more than 15 moles in my body. Other Drs. Have always taken their time to examine well each of them and explain something relevant. There were many moles she couldn't see I don't know why, I don't know if she was in a rush or what, but she just overlooked my body, nothing serious or with too much purpose. It was more like "I am in a rush, let me see" . I didn't go there for someone to overlook, I wanted a Dr. to take her time and really see all the areas. Other Drs. Have used markers, taken pictures, used other tools, etc. So this is the first time I visit a dermatologist that does it so quick and poor, as I said, she missed areas of my body like my arms. I have one that have always called the attention to other Drs. And she didn't even see it (I realized this after I left the office and realized why was all so fast) . I have lived in Asia, South America, Europe, and Miami and now in San Francisco, and all other dermatologist have done a job I feel happy about, with the proper attention and I always appreciate what I have learnt and understood from them about my skin and skins in general. I thought that was all dermatologist ways. But not with this Dr. Definetely it was not "her", today, in that appointment with me. For that reason, I wouldn't come back, and I am also surprised with the other 6 reviews I see here with 6 stars. I was also surprised she said that "drinking water" was not going to help my skin to look better (more vital) but only the products I use. I would think that it is both plus other important things to consider. Other people can keep trying to see if they have a better luck and find what the other goods reviews say. Maybe today was not her day . I just wouldn't come back specially because I doubt her knowledges after she told me which moles were safe and which had potential risk, as I feel that only 2 were accurate. I asked her twice and she repeated the same. I couldn't be more surprised and told her what I knew and she insisted I was wrong. I am just checking thousand pages on internet and coincide with the information I told her and with what other Drs. Have always told me in the past. Anyways, it is a pity because she is right next to my house. read more

I saw Dr. Dolev from September 2013 to April 2014 and it was not a good experience. I went to her for a couple reasons, I had a rash developing near my underarm area but I mainly went to see her for facial acne. I'm 33 years old and had some recent breakouts and I always had oily skin. From the first appointment until the last time I saw her I always felt rushed and she never took the time to look at my skin carefully. During that first appointment she handed me a tube of Tretinoin Cream (Retinoid) and told me to use every other night then eventually every night. If you have oily skin you DO NOT want to use the Retinoid cream instead you want to use the Gel. The difference is night and day. This cream made my skin even oiler and I had ongoing bad breakouts. You will have breakouts when using a retinoid but if your skin is getting worse after a few months STOP using it and revaluate. I should have stopped using it and demanded the gel but I was following Dr. Dolev's recommendations. I ended up having many hyperpigmentations (red acne marks) on my face that pushed me to getting an IPL treatment from Dr. Dolev. Unfortunately this treatment gave me 2nd degree burns at 4 locations of my face. One of the worst experiences of my life! Dr. Dolev took no responsibility for this and just said it was my skins reaction to the treatment. She seemed offended when I asked for a refund and eventually sent me a check with a letter saying she would not see me anymore. I have since seen other dermatologists through One Medical Group and I've had a great experience. Whoever you see for your skin make sure they take the time to look at your skin carefully before they recommend something. Recap and some additional comments; * DO NOT buy a retinoid from Dr. Dolev. You can find a Dermatologist that will reach out to your insurance company for coverage and just pay the co-pay. I have BCBS and I pay an $8 co-pay per tube instead of $50. * If you have oily skin USE the Retinoid Gel instead of the cream. Very important! * DO NOT get an IPL treatment from Dr. Dolev. See above * DO NOT buy any products from Dr. Dolev. Buy online or try cheaper products that are just as good. Paula's Choice is a good website to educate yourself on your skin and it also gives product reviews. * DO NOT pay Dr. Dolev for other in office treatments without checking with your insurance company first. I had some cortisone shots I paid $150 for only to find out later that my insurance covered the full cost. * Good luck! read more

Dr Dolev is amazing! I trust her with everything from skin cancer screening to cosmetic treatment. I've been going to her for years and know she has my best interest at heart. I highly recommend her! read more

Dr dolev is truly a master at her craft. Have been seeing her for several years and yet I am still at owe how dedicated she is to bring out the best results possible every time I see her. She makes me look the best version of myself! Her touch is gentle and her bedside manners are second to none. Thank you Dr Dolev! read more

She removed my cyst and did an excellent job I would highly recommend her for any surgical procedures. I had no scarring at all. The procedure was painless and took maybe 10 minutes. I had two other cysts moved by two other doctors while living in Hawaii and they did an awful job compared to her. I had big scars from the previous 2 procedures and lots of trouble with the recovery. So needless to say she really saved me. Thanks Dr. Dolev. read more

I have been to Dr. Dolev's office three times. I initially went to her to help me with my TMJ related issues, as well as for migraines. I have been impressed with her care for attention, her staff and knowledge. I also appreciate how she is able to allow the face to maintain natural movements, while I am using Botox and Disport to help with my other issues. I will continue to go to her office as long as I am San Francisco-based. I HIGHLY recommend! read more

About 2 1/2 years ago I came down with a serious auto immune problems, not least of which were skin problems or varying type. I find Dr. Dolev to be kind, compassionate, a good listener and showing great attention to detail. So far she has helped me with 4 or 5 different problems, always working through to a good conclusion. I recomment her to anyone in need of a dermatologist. read more

I have received two out of three IPL treatments on my face and chest. I'm very impressed with the results. In addition, I really appreciate Dr. Dolev's expertise and professionalism. I'm so glad she recommended IPL for my brown spots and broken capillaries because it is obvious this approach was the right one. read more

Dr. Dolev is hands down the best. I have sensitive skin with a range of issues. She's helped me clear up eczema and dermatitis and helped me discover some allergies that I have that were affecting my skin. She's the only one I trust with skin treatments like IPL. Highly recommend. read more

I have been a patient of Dr. Dolev for over a year now and she's been nothing but wonderful. She has breadth of knowledge and has definitely helped my acne situation. Excellent bedside manner - very personable. Highly recommended! read more

I am such a huge fan of Dr. Dolev. I've been going to her for over a year now, and she has resolved some major skin issues I've been having, way better than any previous dermatologists I've seen in the past. I was suffering from a horrendous skin allergy reaction, and the skincare regimen she recommended did just the trick to clear it up quickly (I had previously seen an allergist to help with the condition who couldn't help me at all). And once that cleared up, she has continued to work with me to ensure that my skin is as clear as possible in advance of my wedding - which I really appreciate. She didn't just stop with the problem at hand, but proactively took the next step to see how she can help better my skin even more. The skincare line at her office, Avene, is amazing - I'm so glad she recommended it to me. Dr. Dolev is friendly, direct, personable and really does want to help - which is why I give her 5 stars! read more

I too am a recent and very fortunate patient of Dr. Dolev. Her medical expertise is clearly unrivaled based on all the reviews and examples here but in addition her 'empathy and personal touch' is very uncommon! Dr. Dolev understands the 'wholeness' of treating a patient. She is knowledgeable, gentle, understanding, authentic and generous. Most of all she herself is a physician and person of integrity! Her respect for the patient, her timeliness and her professionalism leave one feeling enlarged and grateful after each office visit. I am sure I speak for many of Dr. Dolev's patients to say a resounding--'Thank you!' read more

GREAT service. I had been considering a procedure for quite some time now and was referred here and made an appointment. Like any busy practice, I did not expect to get an appointment the day I called but did get an appointment in a timely manner. The service was excellent and I have been back two times since that first appointment. In reading reviews below, I was stunned to see anything bad written about the people who work there. I had nothing but a great experience from the front desk all the way through the appointments I have had. I am very pleased with my service and will continue to go to Dr. Dolev. read more

Dr. Dolev has a very busy office but has always made time for me when I had an acute medical need. She is very professional, friendly and has good bedside manners. Very knowledgeable as well!!! I feel very lucky to have found her. Ilo read more

I have been seeing Dr. Dolev for about four years. She is lovely and smart which makes me feel confident and happy that I have found the best dermatologist in all of SF! She pays attention to details, and provides compassionate followup after more complicated procedures. I can't recommend her more highly. My skin looks amazing. And now you all know why. read more

Dr. Dolev is the best dermatologist I've ever had. She's friendly, personable, professional and really listens to her patients. No skin concern is too small for her. She's great with cosmetic laser treatments, too. Plus she's a mom and feels like a real person. Not someone who's going to try to up-sell you on extra procedures you don't need. She's the only Dr. in her office so you get a lot of personal attention. You'll always get to see her every time. And the office is good about responding to email. read more

Dr. Dolev is a wonderful physician. She has a caring and attentive bedside manner and I would recommend her to anyone looking for a top-notch Dermatologist. read more

This is an overdue review for Dr. Dolev. I have been to many dermatologist in the bay area and Dr. Dolev is hands down the best. She takes her time ALWAYS to explain diagnosis and any procedure...And, with great bedside manner. I liked her so much I had my picky teenage daughter see her for her acne and my daughter loved her. In this age of medical spa at every corner, it is refreshing to go to an actual doctor who is nice, knows what to do and do it right. read more

I've been seeing Dr. Dolev for nearly a year, and I've found her to be compassionate and highly effective. I missed my first appointment because I just completely forgot. Days later I broke out in a rash related to a vitamin I was taking, and I called her office. Despite the fact that I had been a no show, Dr. Dolev got me in immediately. I see that some former patients have complained about how quickly she reviews your skin during the annual check up. I asked her once why she didn't need to analyze my skin under a special light, and she told me that she can tell when there's a problem and that it's only when there's a problem that she needs to take a closer look. Dr. Dolev got her medical license from Yale in the highly competitive dermatology field. She's good enough that she doesn't need the bells and whistles, and she won't recommend a costly procedure if she doesn't think it will help. When I've had questions about a treatment, she's always listened and has been willing to work out alternatives. You're in good hands with Dr. Dolev. read more